Don was terrific- knowledgeable, experienced, patient and repaired whatever needed to be fixed regardless of whether it was initially contemplated or not. He was neat and careful and professional. He was one of the best repair persons I’ve ever had in my home. He was given the wrong repair part to install but had the right part with him in his truck. He saved the day.
They fixed a leaking seal and replaced a drain valve on my aging Bosch dishwasher. Soon after, the door began falling open. They came back out and promptly fixed this new problem for a very reasonable cost. Nice service people and good communication. Recommended.
We are very satisfied with Same Day Service. We’ve used the company once before for dryer service and this time it was for refrigerator/freezer repair. Mike was knowledgeable and diagnosed the problem right away. He explained everything so we knew what to expect regarding our appliance. Mike was able to repair our custom built-in refrigerator so we didn’t have to start a long and costly project of shopping for a new one. I will recommend Same Day Service to everyone!
I love the Same Day Service company. You can actually speak to a person on the phone without jumping through a million hoops. The service people are always pleasant and helpful. I have been on their service plan for many years. I won’t call anyone else!
We had the technician Joe and he was simply amazing. His professionalism and technological skill set was beyond reproach. You don’t meet many younger workers that take such pride in their work and display the technological proficiency that Joe possessed. He was neat, knowledgable and extremely well versed in the world of appliances. We need more technicians like him. We will always recommend Joe because he gets the job done! You are lucky to have such a young, smart and motivated employee working out in the field.
Ive used this team in the past for a refrigerator repair and they were just as reliable today as they were before. The technician, Dave, came in and had diagnosed the issue within minutes. Luckily, it was a common issue and he had a replacement part on the truck so was able to fix it within a half hour. Ill happily recommend them and will use them again if/when there is a next time.
Same day Service was prompt in returning our call and scheduling an appointment. Their use of text messages made it easy to know when they were going to show up. We are thankful they insisted on masks for both us. Joe, the repairman carefully diagnosed the problem . He was polite, helpful, clean and did a very good job. The company was able to get the part we needed quickly. When Joe returned with the part he was again quite efficient. He explained things at my level and had a very pleasant demeanor. We will use them again!
The service we received today was reasonably priced and done in a timely manor. The technician arrived on time and was very friendly and pleasant. My dog didn’t want him to leave. I highly recommend this company.
Jeff, the service rep,, was terrific. Quickly diagnosed the issue and repaired it on there spot. My Subzero refrigerator is really old and would have been expensive to replace. Jeff saved the day!
This was an excellent service. The repairman Mike was exceptional. Friendly, on time, helpful, knowledgeable and altogether the BEST. I would certainly use this service again.
Excellent service - efficient, friendly, very reliable. First time used - will definitely use again.
Don diagnosed the cause of lack of cooling and upon consulting his expert, replaced the circuit board. The defrost cycle began and the refrigerator began working properly. Don was professional, knowledgeable and proficient with his repairs. Have used service previously and will continue as needs arise.
I called many companies to repair my refrigeratorAs the food would all spoil within a few hours and they were the only ones willing to send someone that day. The repair man was an older gentleman who was very experienced and fix it perfectly. I would recommend them.
I was ready to call to tell you how terrific and I mean terrific the repair person was. He was so competent, considerate and really nice. He fixed the ice maker in our refrigerator--cleaned as he did it. He knew exactly what needed to be done--got the code for the part and then realized he had one with him. This is the repair service I will always use.
Kevan did a great job on an all day, complicated repair of our sub zero fridge. Second time he’s provided service and both have been superb. Obviously knows his stuff and a nice guy as well. Thanks
Their service people are great! Not only do the do a terrific job, they are neat and personable. I highly recommend them.
The service technician Just amazing I would recommend that company to anyone
Extremely happy with the level of service we received from Greg. Not only from the technical aspects but the care and instructions that were provided prior to even stepping inside our home to fix our refrigerator. Highly recommend Same Day Services. Thank you!
Technicians are very busy so we needed to wait a few days for the 1st visit. New part needed to be ordered so there was about another week before dryer was repaired. Tech was professional, friendly, and efficient. Diagnosis of the problem made and cost of new part and work involved calculated on the spot. You provide a credit card number to “hold” the visit day, and they use that to pay for the parts and visits to the house. The only thing other tech businesses do—provide a time window—would have been nice. The company has a system of confirming someone’s home 30-45 min ahead of arrival—which worked well for us
I have used them many times. Professional and responsive. I dont think they are able to be “same day” any more but you have to be understanding given the challenges of staffing and supply chain for everyone
Excellent communication, technician was friendly, professional and did the repairs quickly. Highly recommend this company!
I called on a Friday morning and Same Day was here replacing a Sub-Zero fan by 1:30. Jeff worked quickly and explained what was happening to our 20 year old unit. He was finished in an hour. I have used Same Day before and will use them again.
Great service and explanations! I had not renewed contract. But renewed today. When they say same day they mean it. Recommend highly.
Mike was professional. He knew the issue right away based on the description & brought the appropriate parts for the repair.
Technician did a great job! Professional, friendly, and efficient. I would definitely continue to use them.
Great service, easy to schedule and quick response. Jeff was very professional and helpful. Will definitely use again!
There were great. Second time using them. First time was during the height of the pandemic so they couldnt come same day and the part took a little bit time to come. Not their fault. This time, very quick, technician, Joe was great. Followed the covid protocols. Will use them again if need be.
Service was prompt, efficient and effective.
One cant be called Same Day Services Co. Inc. when they cant commit to same day services. Call them and theyre booked all the way to 2 to 3 months from.
Scheduling was easy -- for this call, the initial visit was made on the same day. The technician was knowledgeable and helpful. A part was needed, and the return visit was scheduled promptly. Very satisfied with the service.
Easy scheduling, though same day is unfortunately not accurate. It took four days for the technician to arrive. The day he came, however, the process was professional and efficient. Ill use them again if theyre able to cut the response time down.
Wayne at Same Day Service is awesome! His knowledge and professionalism are beyond compare!
Excellent service technicianProfessional and courteousKnowledgeable
I have been a customer for a very long time and have only gotten great service from them. They show up when they say, they are honest, and offer repairs that are best for the customer.
Prompt service. Diagnosed the problem and fixed it in professional manner. Will use them again.
Don was outstanding.. he completed the job and made sure it was done well!!
Extremely communicative, respectful
True to their word. They always show up the same day, and will provide follow up service free of charge within 90 days, even if it’s not pertaining to the same issue!
Everything was great. Technician was greatOffice calls were also great
Michael was great.
Excellent service
Excellent professional service
Called me before my initial appointment to inform me they thought the problem was not economical to fix. This saved me their fee to examine my washing machine. Would definitely trust this company.
Good service