The very best place to buy an acoustic or electric piano. Beautiful showrooms for stringed instruments and brass. At this time, they no longer have a massive inventory of electric guitars and amplifiers; they do have a few beginner acoustic guitars and a selection of ukuleles. The best sales & support staff -- you wont find better people anywhere else in the Twin Cities. Overall, Schmitt has been a mainstay in this area and the reasons why become obvious the moment you walk in the door.
I owe these folks a few positive reviews. I played piano as a kid, took 40 years off and started playing again. A few years back, for a retirement gift, I bought myself a Kawai CA95 digital piano - love it. Sue Freeman Dopp helped me find just what I wanted at a great value. Been playing ever since.I also played alto sax in school, took 50+ years off on that one and bought myself a nice used Yamaha. Took it to the Brooklyn Center repair center a couple of times for adjustment which they did on the spot. Great service, nice folks.If you played when you were younger, but dont play now, go see the folks at Schmitt and give it a try again. Or, if youre lucky enough to be young now - I still recommend them.
This place was so great I had to write my first review! I’m a cellist and I was looking for a hard case since I’m going to be traveling soon, I honestly went in not knowing much and left with an awesome high quality case that I know will last me a very long time. I specifically want to thank the violin shop worker Marinos, he was genuinely so nice and helpful and made the process 10x easier than I expected it to be. I will definitely be returning if I ever need a repair or tune up.
Really REALLY great staff! They know their $#/t! Very friendly. Great selection of instruments, a tad light on music, but have a lot of current stuff.
Friendly staff and good customer service. Being in the store gives one an appreciation for music
I rented an instrument for my daughter and went to pick it up and the service was fast, friendly and easy. And they made sure I didnt walk out or there withour my questions answered, thank you !
I got a new mouth piece for my trombone and it was so easy with the help of the trombone shop specialists.
Schmitt Music set my daughter up with her first violin and we chose the rental program. I love the program and that I can switch sizes as she grows. Service was excellent and well be back soon!
I just recently bought an alto flute. I absolutely love it they let me bring it home free for 7 days by the time the 5th day rolled around i knew I wanted it. Bianca Najera was amazing she knew everything about flutes. She answered my questions and was so sweet. I wouldnt have even known where to begin with buying an alto flute without her help. Thank you so much. 😁
We took my sisters clarinet into the repair shop to get looked at the man who looked at it was super nice! He looked at it and fixed whatever was wrong with it in less than 10 minutes. Definitely did a good job because now it plays better than it ever has before!
Dr. Rachel was most helpful in our flute purchase. She pointed out some of the subtle differences in the intermediate flutes. When it came time to purchase I was very pleased with the communication she made when our instrument was not available right away. Overall, a great place to buy a flute and expert advice to help make the best choice.
The staff here are wonderful! They have extra precautions to protect everyones health that far exceed most retail locations. And they were willing to answer all our questions on a variety of music related topics and instruments. They even called other locations to help us find what we were looking for.
Schmitt Music is an awesome place to take care of your musical needs. They have a super friendly staff!
Ive bought an alto sax, bought a bari sax, and sold a trumpet here over the last few years. Every time, the salespeople have been incredibly helpful and knowledgeable. I highly recommend this place!While it hopefully wont be applicable much longer, theyre also taking all the necessary precautions for COVID-19. Theyre doing temperature checks at the door and requiring masks for everyone inside the store. While you can no longer try instruments in the store (which is certainly a bummer), you can take home a few instruments at a time to try them. Still an excellent experience despite the circumstances.
Awhile back, I brought my tenor sax in for re-padding and repairs. The suggestions were reasonable and the work was done well. Yesterday, I went in to buy a clarinet. It was an easy process, especially since I had an idea of what I wanted. The payment plan with no interest charged is helpful and I was out of the store within about 20 minutes.
Great service for a quick repair on my sons saxophone.
We started renting our childrens instruments from Schmitt in 2015. One child played cello & the other continues to play violin. Schmitt made the process easy & stress free. The associates explain options for purchase and rent so you can understand your choices. Each associate knows their music stuff, and if they dont, they will get someone to help you who does. They have been great when we needed to upgrade instrument sizes, repairs, and tuning. Highly recommend!
The string shop was great!
Repaired my instrument and did some complementary repairs for free! Great service, great price
We are new to the middle school band world. Renting an instrument through Schmitt was the easiest, low stress experience which as a busy mom of 3, I truly appreciated. I was able to easily select what we needed online and within days it arrived to my house. I had a question about my order and a staff member was able to clearly explain everything to me over the phone. I was also very impressed with how the rental process works. We paid a down payment and now we dont pay anything for a few months. Eventually after a set number of months of renting, we end up owning the instrument, with the option to return at any time! Truly impressed.
I brought in a guitar for service and was very pleased with the result. Ive never felt more comfortable with the set up on an instrument. It plays SO much better. I would definitely recommend them for instrument service. Professional and prompt!
Schmitt does not honor the Governors mandate which acknowledges the fact that many people, for health reasons, cannot wear a mask. If you have health issues, they will treat you like a second class citizen.
Not only is this entire concept genius and beyond helpful for the average family to be able to afford a quality instrument for their children, but it is so easy. I tell people about the financing plan and the customer service we have experienced with Schmitt Music ALL THE TIME! We absolutely credit our daughters love of music and commitment to her bass to Schmitt (and her teachers of course...) Thank you!!!!
I got a beautiful consignment piano that I am very pleased with. The salesperson showed me exactly the pianos in my price range and was very knowledgable. Delivery people were great too. Im very happy with the experience.
I went in to get a clarinet for my husband, with my two children. My son also wanted to fix the leaks on his saxophone, we came in and got great service and found a used clarinet for a great price! Then we went to see if they could fix my sons saxophone, and the guy was great! He did the repairs right then and there in 30 minutes! I recommend going to this place, they have great service and great instruments.
I came in this week with one of my students to rent a viola from the string shop and it could not have been a better experience, from the customer service to the instrument selection and rental options! Its great to see so many instruments and cases on display, the show room is beautiful and I love that the luthiers are in the shop working on instruments. The customer service here is excellent, we were greeted when we walked in and shown to the string shop. The different viola makes and models as well as the rental agreement were explained very clearly. I enjoyed the the process of being able to try out 6 or so different violas and several bows to find just the right fit. The fact that a brand new case, shoulder rest, and rosin come with the viola and bow just makes everything so simple to rent -not having to purchase the accessories separately makes the entire process easy. We were in and out within an hour and never felt rushed or pressured to choose anything out of our price range. I am looking forward to lessons with my very happy and excited student, and hope to send many future students here for their instrument selection!
Schmitt Music in Brooklyn Center was great in helping my college-aged son pick out a new flute. His previous one was stolen and we needed a new flute with short lead time. They had several models to try and we found a wonderful new flute that sounds even better than his previous one. I appreciate the time they took to understand our needs.
Have gotten instruments for 3 children here. All positive experiences. When one needed a repair, they were great and had things done before we could even ask. Theyve had a strong reputation for the 4 decades Ive known them. Walk in, you wont go wrong. Grandma loves it when they bring their instruments and play at her nursing home. my wife is even buying her piano music there! I love it!
Schmitt Music in Brooklyn Center has very friendly and helpful staff for all my needs. My Granddaughter is doing really great with her Trumpet music teacher Paul Nelson, he is kind, fun and so helpful. Very knowledgeable with the variety of music she brings to her lesson for help. I give Paul a 5 star rating!
Schmitt Music in Brooklyn Park was amazing helping us pick out the perfect Yamaha Saxophone for our budding musician! We took a couple of months to try multiple saxophones until we found the one that was just right. There was no pressure and was a great positive experience! Thank you Schmitt!
Highly knowledgeable and friendly
I was buying a replacement professional level C-TRUMPET from Schmitt... Laura Saylor was amazing!!! She had solid opinions about horns, sounds and tuning (not just a typical salespersons whichever one you like best). She genuinely made the process pleasant (even bringing in extra trumpets for me to try!) and after 6 weeks of playing the new horn, I know that she helped me to make an excellent decision (trumpets are expensive and I didnt want to make a mistake). At the end of it all, I feel that Ive made a friend, and would STRONGLY recommend Laura to anyone looking for a trumpet. A+
Amazing customer service every time so far.
We rent a flute from Schmitt Music in Brooklyn Center and my daughter takes flute lessons here. Highly recommend both services. Staff are always helpful and friendly and the lessons are quality. The instrument insurance has been a lifesaver a few times for us, including full replacement of a broken flute!
My son needed to upgrade his trumpet and I called Schmitt Music for it. They told me about many choices and answered the questions, so we stopped by to take a look. They gave us many options to upgrade his instrument and finance. Finally my son got a good trumpet for him and has spent time everyday with it. We like Schmitt Music!
I have been working with Schmitt music for over two years. Keith has been extremely patient and helpful as we have moved to larger sizes of instrument as well as upgraded instrument. I am so impressed with Schmitt Music and have referred friends their way. The payment plans are reasonable and make owning an instrument more affordable.
Purchased an upright piano at the MN State Fair. The associates were very helpful and pleasant to deal with. They were patient as I decided and worked with me to figure out delivery (which was top notch as well). Definitely happy with the service and my purchase!
My son upgraded to a trombone with an F-attachment and we were treated with top-notch personalized customer service from beginning to end. Keith (low brass specialist) returned my initial email almost immediately, and was ready to assist us from the moment we entered the store. We were pleased to be treated with such attention; our questions were thoroughly answered, and my son had plenty of time to try any and all options!!
As a music educator, I am continually impressed and refreshed by Schmitt Musics commitment to music education in our state through bringing our students opportunities to work with world class musicians, and offering sound advice on equipment as they grow.Friendly and helpful staff, great store with lots of inventory! Great place to go if you are looking for a new instrument--you know you are getting quality, with the peace of mind that they will stand behind their product with customer service that you wont get from ordering from a random online retailer.
We had a rent to own cello and had to upgrade to full size, as our son has gotten older and bigger. The only thing we were not happy about is the soft case that came with the new one was not the best quality and they didnt even have any options to purchase a different one, except for a hard case. I guess we will find a case at another store.
We are long-time customers of Schmitt, and for a reason. They put the customer first. From music lessons, to other music opportunities, to purchasing, I have made life-long friends with some of the Schmitt employees. The owners are also known to donate to youth programs as well, for which we are very grateful.
This is where I get my lessons and its the best place were I can practice.
Schmitt Music is the best! I have never worked with such a great company before. My son had to change instruments last minute and I called up Schmitt Music and it was no problem. They took care of everything over the phone which only took about 10 mins. Then when I went to bring in the trumpet to change with the cello I was in and out at the store. Again, Great company to work with!
Great selection of a wide range of instruments. We went in for a trumpet mute and a music book but had fun looking at all kinds of other instruments- guitar, piano, etc. Nice staff. Lots of parking.
It was fairly easy to choose the piano we wanted with Nidhal’s help. It arrived on time and was professionally deliver and set up.
I called to ask some questions about my instrument to the repair shop and they were so kind, helpful, and knowledgeable. Brought it in and they gave it a look...very fast and friendly service. Much appreciated.
Rented a piano for my wedding from another music store, but once the musician opened the bag, discovered the pedal was nowhere to be found. The musician did not want to trouble me on my wedding day and thinking I rented from Schmidtt called them looking for a pedal. Mike F. The manager said he didnt think the rental didnt come from us, but was still willing to help. He loaned us the pedal and we had another friend go pick it up. Mikes generosity to help in a tight pinch did not go unnoticed. I returned the pedal the next day, and he didnt charge me anything for the pedal and just offered a congratulations! I will definitely be using Schmitt for any and all musical needs going forward. Thanks again Mike for your help!
With a student fully engaged in music activities, we have been to Schmitt Music a lot. And every time we go Im impressed by their friendly and knowledgeable staff. Their Trombone Shop is second to none.
The staff were so helpful! We went there to find a violin for our daughter and the staff were very knowledgeable and helped us find the right fit for her.
After doing a ton of research on new and recently used pianos, I went to a couple smaller piano dealers in the area but didnt find the tone I was looking for. I half-reluctantly headed to Schmitt expecting to find high prices and pushy sales people. NOPE! What I got was a fabulous buying experience and a price of a new Kawai K-500 that blew me a way. No push. No high price. Go see Denny!! He will take care of you!
Great help, love the music selection
The store manager happily spent much time with my daughter in the purchase of her instrument, ensuring she had made the right choice. Pleasant and fun experience all around!
Keith in the trombone shop is absolutely spectacular. Great service and resolved my issues quickly. 100% recommend
Rachel, in the flute gallery, did an amazing job helping my daughter pick her new instrument! Great service, friendly, knowledgeable.
We needed some sheet music for an audition. Everyone was very friendly and so helpful. They even transcribed the music for my daughters vocal range.
The Trombone Shop is such a valuable resource for the Twin Cities. Keith knows his work and will help you find the right fit, be it instrument, equipment, cases, or music.
It bought some strings to put on my guitar. I hadnt changed the strings before, but one of the workers named Aaron Clarke gladly helped me, and even went out of his way to teach me so I could do it myself next time.
Attentive, not rushed through decision making process.
Great service on a used piano purchase and the delivery charges to Sioux Falls! Thanks again.
These guys are great! Never even have to step foot into the store. Staff is very friendly, professional, and knowledgeable staff!
Simply had a great experience upgrading my daughters Viola to a better instrument. The sales associate knew his stuff and very accommodating.
Excellent service in Schmitt Music Brooklyn Center in entire store and especially within Trombone shop. Thanks Keith for help to organize everything!
Excellent place to browse for music as well as a new instrument. The staff was helpful and friendly. I purchased my baby grand through Schmitts and was happy with the service!
Every time I come here I am impressed by the size of their show room. Its a really cool music store to check out if you have time.
The Schmitt Music Employees are kind and wonderful people. They are all very knowledgable and value good customer service! They have experts who know how to get you the instrument you need.
Im currently a UW Stevens Point music student, but had heard it was worth the drive to go to Schmitt to get a new trumpet! When I got there, I was greeted with absolute kindness and excitement! The workers at Schmitt are as determined as you are to find the perfect instrument based on your needs. They are knowledgable and helpful, as well as understanding if you need time to decide! I never felt pressured into buying, but they sold the trumpets so well I walked out with a brand new one!Thank you Schmitt music! Im very happy with my new trumpet!
This place is very nice and will help you with your needs! They are very helpful!Thank you, Schmitt Music,Kathryn Anderson
Looking to upgrade an instrument we bought for my daughter from this company years ago. We called ahead to make sure they had The instrument we sought before making the hour drive to the store. Got there to learn they do not have what we need and it would take at least two weeks before the store had it (and we had to make the drive again to pick it up). We tried to make this trip worthwhile by discussing the financial side of the upgrade but could not get a clear answer regarding the cost of what we were buying or what the potential value of the current instrument would be in regards to trade. We were not even given an opportunity to try out the upgraded instrument nor the various mouthpieces available for that instrument to be sure it was the correct instrument for my daughter. Complete waste of time because they misrepresented what they had via phone and then the people working made no effort to address issues that could be addressed.I know selling items that cost thousands of dollars can make salespeople numb to the sizable financial commitments customers make day after day but that knowledge does not make committing to buying easier. It would be nice to feel as though the people selling understood how big a purchase this is and help educate me so I can be comfortable I’m buying the right item. Unfortunately, I’m left a bit salty after a wasted Sunday afternoon and left questioning if I can trust buying from these people.
We bought a new flute and trombone for our kids at a sales event. While there was an initial miscommunication about one of the instruments, the way the people at Schmitt made things right is something we rarely see today. They worked to make sure we were more than fully satisfied. We were.
We bought a used trombone that we saw on Schmitts website. Keith Hilson was super helpful -- answered questions, sent photos, returned phone calls. Shipping was fast, and the trombone was packaged well for safe transport. The price was excellent, too -- a best buy.
My experience at Schmitts trombone shop was outstanding! I found exactly what I was looking for in a horn. Keith Hilson, being a pro player himself, is the perfect guy to run that department — he really knows his stuff and is always friendly and accommodating. If you are looking for a new or used trombone in the Twin Cities, and want to deal with a real live person who can answer all your questions (vs. taking a chance on the Internet), this is the place to go.
Took my sons saxophone in for a bad seal, service department fixed the issue immediately within minutes, I did not expect them to drop what they were doing. Great service, very friendly, very appreciated.
Assisted us at New Richmond Middle School with a Baritone rent to purchase agreement. Great knowledgeable service and a program that worked for our family.
Love Schmitt. They take good care of my daughter and her flute!
Competitively priced at all times. While periodically having jaw dropping sales.
Great store. Great prices. Great service. You need to stop in and check them out!
Staff is very knowledgeable and helpful.
Keith Hilson and Dennis Pollard came through to insure that I was completely satisfied with my purchase of a consigned Holton Tuba, which needed for my performing with the Somewhat Dixieland Band, while my 91 year old York Recording Bass is in the shop receiving a major overhaul.
This place has excellent staff
Staff is professional, knowledgeable and friendly. Our guitar instructor, Brandon is awesome!
I love this fantastic store where provides with everything related to music you need.
I was going to start a clarinet trial and the guy who helped me was super nice and explained all the options and helped us choose the best one.
Staff was very polite, knowledgeable, and accommodating. Highly recommended to everyone I know where I live.
I appreciate the 20% school discount and FREE personal delivery! Thank you for a public school music teacher!
Wow! Where do I even start, well I was asked to submit a review on how I feel my Schmitt Music experience was but let me tell you this is coming straight from the heart and truth!It has been an honor these past few years being able to use Schmitt as my music supply and instrument provider. Its worth coming from all the way in Saint Paul, MN. I am deeply satisfied with the service and customer service, its truly been a blessing. I can come as I please as they have long hours, can help you quick but thorough they have anything you can think of from real books to organs. I really enjoy the affordable equipment, I buy many reeds and cleaning supply and other things. Oh and dont get me started about the sax shop, Adam DuVall is soooo great, hes knowledgeable, knows his saxes, and can help you find the perfect saxophone for you at the price rang your looking for. Its incredible to be able to try out all the instruments from really expensive to professional to vintage to student models!!!! The employee is GREAT, PATIENT, AND KNOW WHAT THEY ARE TALKING ABOUT. I believe it is a great thing how Schmitt cares about the up and coming musicians (YOUTH) they have a fabulous student program and financial aid!!! I love Schmitt and will continue to shop at Schmitt until the day I die and even if Im as famous as Wynton Marsalis. I ALSO HIGHLY RECOMMEND AND SUGGEST ANYONE TO SHOP THERE!!!
This is a great music store, with supportive staff and beautiful new strings room. You should check it out!
Very good customer service!
Great for lessons. My 2 children took piano lessons here for 10 years.
I like the fix it shop and the knowledgeable staff.
Great shop and service!
It a good place to buy instruments
Absolutely great service!
I think ill get my trombone here
Amazing service and expertise
Friendly and knowledge staff
Very disappointed in service center