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Brownsburg Ace Hardware
800 E Main St, Brownsburg, IN 46112, United States
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Brownsburg Ace Hardware
Comments
Di
Review №1

Friendly and helpful staff. Always clean. Most of the time ppl know where to find what youre looking for. Only one time that happened out of the handful of times Ive visited this hardwares store!

Br
Review №2

I can usually find what I am looking for that is a little unique at Ace Hardware, especially special bolts, nuts and screws! This has become my go-to place for these things over the big box stores.

Ke
Review №3

Love this place. Theyre very friendly and helpful, almost always have what I need.

Su
Review №4

Stopped for a quick purchase. Cashier was unfamiliar with operation of cash register. Fumbled and finally gave up.

Kr
Review №5

Our most local hardware store and we love it! Quick run in or speedy curbside, you cant go wrong with any projects you may have going if you get your supplies at Ace in Brownsburg!

An
Review №6

A nice big hardware to visit for all your project needs!!

St
Review №7

Very helpful an nice personality employees, helped me find what I was looking for an had me out in no time!

Cu
Review №8

Gotta love ace. When for some bolts out in 5 min.

Ja
Review №9

Friendly and knowledgeable staff, great selection of Traeger products along with other household needs.

Ba
Review №10

Nice clean store. Staff was a big help finding what I was looking for. I shopping here for the personalized service they have.

Do
Review №11

The kids working in the afternoon need to learn customer service skills.

St
Review №12

They have the products I need to do maintenance around the house. Im not worn out after shopping there.

Mi
Review №13

Great service and always seems to have exactly what I need.

Te
Review №14

Very helpful, friendly staff. Easy to get in and out quickly.

Sa
Review №15

I love the small town hardware vibe of Ace Hardware. Great nut and bolt section. Good Craftsman tool selection. The best in grills. Its a higher standard of supplies and equipment and I like it. Super nice and helpful staff as well.

Th
Review №16

Like the hometown feel Ace has to offer along with best selections on special grilling equipments.

Ea
Review №17

Great customer service. Helpful and friendly staff.

Cr
Review №18

DONT GO TO LOWES come to ACE IM TELLONG YOU save yourself the hassle employees at Lowe’s will pretend they don’t see you and are stupid high on pricesACE HARDWARE STORE ITS WELL ORGANIZED PRICES ARE LOW AND FRIENDLY PEOPLE

Ki
Review №19

Just had another great experience with the folks at ACE. Great help in finding some specialty screws and filling my propane tank.

An
Review №20

Great selection! Helpful staff!

Zo
Review №21

We rented a truck...excellent service.

Th
Review №22

OK to use kinda hard to get help

Da
Review №23

In and out, well organized and a good price. I would return if I needed to.

Da
Review №24

Had everything we needed. Nice staff. Thank you

Ra
Review №25

Very clean and organized nice store. The people that work there are very helpful.

Ke
Review №26

Did not enter. Event I attended was next door.

St
Review №27

Great store...lots of variety and hard to find items, great employees and prices!

Wa
Review №28

Like going here before the big home improvement stores, easy to enter and find what I need, prices are good also.

J
Review №29

Love my ACE hardware store, always helpful and have what I need when I need it

Ma
Review №30

Yery helpful staff.

mu
Review №31

Always a great shopping experience

Bi
Review №32

Great store that has things you would expect a real hardware store to have.

Al
Review №33

Good people

Bi
Review №34

Always good service

Cr
Review №35

Everyone is so helpful and they always have what I need.

Pa
Review №36

By far the best Ace Hardware I ever been to! I always get excellent customer service and help as soon I walk in the door, highly recommend!

Ra
Review №37

Friendly and helpful. Normally have anything you need.

bo
Review №38

Call before you go, there available versus actually having what the computer says they have are two different things.

Ri
Review №39

They ha e great inventory for a small store. True hardware store.

Br
Review №40

Small town feel. Good selection of everything. Old school hardware feel. Friendly and helpful employees who are willing to take time with their customers.

Da
Review №41

I really like this store. They are always helpful and know what they are doing.

To
Review №42

Great service & selection. Very nice store

Lo
Review №43

My last visit to Brownsburgs Ace Hardware took place today. They rarely have the parts I need, and if I ask for help to find parts, the sales people arent able to help because they lack knowledge, so they just guess. The one time I took their advice, it was wrong --- and I had to provide all sorts of personal contact information to make a return, even though I had the receipt, so after that, I quit relying on their suggestions since they so clearly have no clue.Last year when I wanted to rent a truck there, they couldnt tell me how much it would cost. huh???Today I called before driving there to see if they cut replacement window glass. I was transferred to that department and left on hold a long time, but assured that they do.Drove to the store. Had to wander around to find help, but the saleswoman said no, they dont cut glass there. I told her I had called 10 minutes before and been assured they do. She said that person shouldnt have told you that.Seems to be a lack of training, knowledge, intelligence and caring about the customer at this store. I will NEVER be back.

Ri
Review №44

Always good customer service.

Pe
Review №45

Super Friendly and helpful!

Jo
Review №46

Ordered my Weber grill from this location. Assembled and delivered on time. Personable and professional associates through the entire buying process.

Ma
Review №47

Decent help high prices

De
Review №48

What a hardware should be.

Ha
Review №49

Extremely helpful and friendly staff, they had what I wanted at good pricing to boot!

T
Review №50

Great little store with an awesome selection. My favorite hardware store in town, always my first stop

Ma
Review №51

GREAT nut and bolt selection, priced ea or buy the lb !!! friendly staff!!!

ke
Review №52

Always have what im looking for.

Je
Review №53

The gentleman that helped me find what I was looking for, not only understood my ramblings, but also found me a cheaper alternative for my little project. I will definitely be back.

An
Review №54

Amazing staff that’s always helpful. Very nice kept store. Need more places that are ran like this

Ti
Review №55

My service at Ace Hardware in Brownsburg, IN is always wonderful. That is why I constantly return my service. However, this last time I went to rent a U Haul. The two gentlemen helping me we amazing! Both were very friendly, knowledgeable, willing and constantly offering to help, excellent multitaskers (which I greatly appreciate in my personal and professional world), and seemed to really care about me while maintaining a professional demeanor. That is very rare these days. I have several years experience in customer service, so although I am understanding and try to be patient, I expect to receive the same treatment as I expect my team to give our employees.On 8/25/17 around 5-6p these two gentlemen really set the bar high. They are definite assets to this company and I hope they get some type of recognition for that. Great employees are hard to find these day. I will absolutely be returning to your store and referring my friends and family to you as well. Thank you!

Ti
Review №56

Admittedly not always my first stop, they do keep a decent stock of small fasteners and I found the scraper bar I needed. Great help at this store not the largest but close to home and they are very helpful.

Pe
Review №57

Sales person gave us very bad information on a hose part. Thanks to our common sense & not believing him, we went to Lowes & had no problem getting the part. Instead of his elaborate story, he should have said he didnt know .

Da
Review №58

Good place, helpfulnpeople and they have a good selection. They do go overboard with the social distancing thing....

An
Review №59

Great service! Nice to have some place to fill my propane tank locally. Great to have a hometown hardware store again.

Kn
Review №60

Very quick to get me going, even tho I was an hour early for the U-Haul trailer pick-up. While there, I had 3 keys cut, grab some pop, and drove around back. The gentleman helped me hook up and total time for everything, including U-Haul ppw - less then 15 minutes (part of that was deciding if the trailer reserved would work). Amazing customer service and super friendly staff. Thanks for a great experience!

Da
Review №61

Helpful

Ga
Review №62

Pleasant service

Mi
Review №63

They had everything I needed

ro
Review №64

Very friendly staff

El
Review №65

Friendly people!

Je
Review №66

Great company and service help.

St
Review №67

Disappointed to see you’re no longer carrying pet supplies. This sure makes you less of a one-stop shop. It seems the inventory, overall, has been waning lately.

Da
Review №68

Great store, Ace is the place when youre looking for that hard to find screw, nut or bolt, and youd feel absolutely lost at a big box store. Thats what I want when I go to a hardware store. No wasted time, just take me to the EXACT thing that I need or id go nuts. Thats the kind of help I get every single time.

Sa
Review №69

Convenient and well stocked. Very helpful employees. Easy on and out.

Ro
Review №70

This is the place I come to for small parts Springs bolts washers nuts. That means I got a big spender here. Ive rented a moving van. Theyre just real nice to have in town

Do
Review №71

Had what I needed.

Te
Review №72

Great place to pick up hardware and things you need to keep your home going. Mike is a great help in finding things, really great guy!

Ci
Review №73

Very helpful to find what I was looking for

DP
Review №74

Best place for buying hard to find bolts and nuts.

Ra
Review №75

Whats not to love? My small town local hardware store.

Mz
Review №76

Ive been here the past two days yesterday and today and both days Ive been treated like Im going to rob them still them or something. One lady couldnt even answer me a question it was all Im on break the other lady over 50 Cent because I didnt want to use my credit card and she act like I was going to steal the soil, that I even left inside the store....over two quarters

Ar
Review №77

They have a lot of stuff for a small hardware. I can usually find what I am looking for just like this trip!

Jo
Review №78

Great selection and friendly people. Everything seemed in stock and was easy to find. Id rather go here than Lowes.

Ri
Review №79

Ace hardware is a small business not like big box stores. They carry everything you need at a fair price. They also rent U Haul trucks..

Da
Review №80

Jeff is awesome and some lady makes funny jokes. Real community people

Dr
Review №81

Nice selection, good service.

Ja
Review №82

They had what I needed.

Yv
Review №83

Very friendly staff they r very helpful too such variety

Er
Review №84

Nice hometown feel hardware store. Very helpful and friendly staff.

Ji
Review №85

Super great people, always helpful and kind!!!

Jo
Review №86

Got a uhaul trailer

Ka
Review №87

Very clean. Well stocked and friendly staff.

St
Review №88

Since Sears was taken out there is much room. Feels a lot less cramped and the staff are super helpful.

Ja
Review №89

Like shopping here. Good location. Lots of name brand items.

Ci
Review №90

Love this store!!! Everyone is knowledgeable and eager to assist. We needed a hardware store in this beautiful town Brownsburg!

Ca
Review №91

Great customer service and all that were looking for in store!

De
Review №92

I was in need of a battery replacement for my car key, wasnt sure how to get it open the man took his time and looked up a video on YouTube on how to open it up so I can get it replaced and did it for me. I didnt catch the gentlemans name due to me being in a hurry but I highly recommend this place.

Br
Review №93

Helpful staff, great selection and good sale prices.

Mi
Review №94

Always helpful

Ia
Review №95

Always a helpful staff, plenty of the stuff i need and good deals.

Al
Review №96

Nice home town hardware, helpful staff

Ma
Review №97

Poor service. Less then knowledgeable employees. Overpriced.

Je
Review №98

Wow, what a great place to shop. Plus free popcorn yummy

Da
Review №99

Always very helpful staff and good selection.

Ke
Review №100

Friendly very helpful staff! Ace pricing is also great.

Information
51 Photos
100 Comments
4.4 Rating
  • Address:800 E Main St, Brownsburg, IN 46112, United States
  • Site:http://acehardware.com/mystore/index.jsp?store=16282
  • Phone:+1 317-939-0026
Categories
  • Hardware store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–6PM
  • Friday:10AM–5PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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