It’s always a pleasure doing business with Reeds. As a man looking for anniversary, valentines etc. Reeds always makes it a smooth and fast process with plenty of options and year after year they have always made me feel like family. Never fail to put a smile on my wife’s face as well. (Happy wife happy life). She is still in aww. As I’m smiling when I’m backing my boat in the water.

Absolutely loved the service! I had no clue what I was walking into, just a general idea and these guys helped me out every step of the way.My now fiancé and I went in (before I popped the question) to have her necklace repaired, I was getting very nervous because I thought the surprise would get compromised. Luckily this wasnt their first rodeo and they handled the situation flawlessly, she didnt even suspect a thing!They have my highest recommendation for any jeweler needs.

Bought our wedding rings in 1997 and bought the lifetime warranty at that time. Went to use warranty for sizing one of the rings to be told the warranty isnt any good. That they now have a new one and we would have to PAID AGAIN. BEWARE OF THE SCAM

Went by reviews and went there today 3/10/21! Lady working there beat on my watch 10 minutes and the figured out it was over her head! They charge $12 to size a watch and others charge $10! Just goes to show you can’t always trust reviews!Sidenote- went to DB’ s jewelers up the road! Watches sized in 10 minutes, excellent customer service!

Leah was great to work with. She was patient with us and didnt rush. I bought my wife a beautiful ring.

What a GREAT experience at Reeds Jewelers in Brunswick, GA! I can’t say enough about the quality of service and assistance Patrick provided in getting the perfect guard for this engagement ring!!! Their local jeweler was able to resize the ring guard and clean the original engagement ring and get it back to us in just one day. Not to mention the price was even better than I could have imagined! I am a Reeds customer for life, but the experience we had with Patrick made a lasting impression! We will ONLY be going to see Patrick at Brunswick, GA from here on out!

DO NOT SHOP! Took my watch in to get battery replaced and they tell me they breaks the band. Then they wrote on their copy of receipt that the band was damaged but it is not on my copy! Terrible business!!!

Reeds was recommended to me by a co-worker, am so glad that he did. Jimmy and Patrick are both wonderful to deal with, I was very well taken care of and left a very happy new member of the Reeds family. Thank you for all your help.

Bought a watch and they said it was covered when in fact it was not covered. Very disappointed in this company. I will finish my payment and I shall not buy another item from there store

Absolutely amazing, got a great price with good payments. And the customer service was great. I went in once and everyone just remembers my name Everytime now. Jimmy was very helpful and Im glad I chose Reeds in Brunswick. Feels like family!!

Exceptional Service!I have been shopping at Reeds Jewelers (store#75 in Brunswick GA) for the last 8 to 10 years. I have received nothing less than stellar service from extremely knowledgeable and friendly store personnel. Patrick, the store manager, is friendly and doesnt mind taking extra time to answer any questions. His staff is remarkable in the way they all work together to provide a wonderful shopping experience!! I will take the extra time to drive to Brunswick instead of Savannah to shop and I always recommend this store to anyone shopping for jewelry or watches. Keep up the good work Reeds in Brunswick GA!!

The best customer service. They helped my mother with a piece of jewelry that means alot to her and our family. Go see them you wont be disappointed 😁

Patrick helped me out with changing a band from my divers watch.. He even sized it for me.. No Charge... I was looking around and ended up buying a silver chain for a pendant I have.. Very nice and helpful people at this location.. Many thanks..

My experience at Reeds Jewelers were Excellent. Kaysha Strickland has excellent Customer Service.I will be back for some more business.

Very nice Lady helped me with my watch. She fixed it and called me sooner than expected. I will always go to Reeds!! Perfect!

Went to change my battery for my watch, the sales girts very polite. Owner great, changed the battery..all very good..will come back..

I appreciate the wonderful service that is always provided at Reeds.

Great selection and very helpful staff!! I definitely recommend them.

On a recent visit to the area I needed to have some links removed from a bracelet style watch I received from my father. I encountered Reeds Jewelers and spoke with Patrick and Leeah. The two of them couldnt have been nicer or more helpful. They offered my wife and I a beverage to go along with the cheese, fruit and crackers they had placed out for their guests. As Patrick sized my wrist, I also realized the watch needed a new battery. In less than 3 minutes he had removed the links and replaced the watch battery. It was an amazing display as all the while he was working on my watch he was also engaging me in conversation. The capper was when he was done and I asked him, how much he said no charge. Being from Chicago this is unheard of. He just asked that if I was ever considering a new purchase that I give him a call. I will certainly do that as I need to replace my wifes wedding ring and Reeds will be the first place I call. Thanks to all who made our visit such an enjoyable one. If youre in the area, you have to visit them. Cheers!

Patrick is one of the nicest and most professional people Ive met in the jewelry business. Dont forget they are Rolex certified right here in Brunswick GA.

Service was great thanks for the crown ring and helping out with measurements

The other reviews are true, you are likely to NOT able to cherish your ring forever. I have had my ring for 3 months and thank GOD for the protection plan that I purchased because it has been back two times already. To start, the initial purchase was a WRECK! My final purchase was 3500 and We put 2000 on a reeds credit card that I applied for and paid the rest from my debit account. I get an email from CreditWise a few weeks later saying I have a credit card that is Over max, making my credit account look negligent, and my credit score decreased as a result.They sales person, Leah, took it upon her self to apply 2,200 to the credit card, without the banks consent (I called the bank and the said they NEVER approved more than the 2k). So I called Leah, she suggested I just pay the extra 200$ on top on my monthly payment to stop my card from being maxed/overmax. I was seriously upset, after my followed comments she assured me she would get to the bottom of it and let me know the resolution. She never returned my call. I let it go, I paid 400$ to get me in a better standing with my synchrony bank reeds card. I was, in my mind, DONE with reeds and never going to turn back. A few months later (now August, keep in mind- I got the ring in May) my center stone became loose. I’m very careful with my set. When I took it back to reeds (I purchased a 300$ plan to protect from things like this) LEAH said sometimes it happened depending on roughness. I was offended. I left my ring with them for a week. Came back and they said “ok sign here”, meanwhile I am inspecting my ring because I ALREADY DO NOT TRUST THESE PEOPLE. Low and behold, a new issue. A separate diamond is now BLACK! Something that wasn’t previously there. So, when I notice this, the manager Patrick was there. I said “ what is this?” He said “oh, not sure but we will send it back and make it right”. I’m upset, thinking “great another week with out my ring after only 3 months and it’s screwed up”. He said he would figure it out and get back with me. I then tried to tell him of my experience so far. I said “please do, I will be honest my experience with reeds has not been good so far, the last time someone told me they would call me back- they never did” he immediately cut me off and was like “ok, ok I’ll take care of it” I tried to finish what I was saying “yeah because they sales person over maxed my card so please make sure” and he cuts me off a SECOND TIME and says he will handle it. Keep in mind I was the only person in the store so it’s not like i was making them look bad in front of anyone.... He didnt even know what he was supposed to be handling. 4 days later I called to check on my ring. Patrick said, oh hey I just have you a brand new ring so come get it when you’re ready. I hung up, oh thanks Patrick, for not calling me or consulting me about the ring that my family pastor blessed and that I was married with. Thanks for giving me no choice and no correspondence. After I informed my husband he called and had a chat with Patrick who all of the sudden treated me with more respect following that convo. I went in demanded to see MY ring, in comparison to the new ring, so I could make the choice and KNOW they weren’t giving me a ring with different clarity/weight. I kept my ring, they agreed that if anymore issues come about they will replace it, but it didn’t *seem* defective even though it has only been 3 months. When I did pick it up, Patrick was apologetic, saying he *wished* he would have known about my experience before that moment and before my husband had spoken with him. I told him “well yeah, I tried to tell you but you cut me off” his only response was “I’m sorry”. I just want my moneys worth in a piece I can cherish forever, a piece that our preacher blessed and my husband put on my hand. Not a new ring. They said they did what they could......so in conclusion just go somewhere else and spend your money.

I love when my husband shops here for me😜 Plus the people who work there are pretty awesome

Nice people. Got my ring sized in just 1 hour!

So to give you guys a little bit of the backstory I purchased a solar powered G-Shock watch from Reeds jeweler probably two years ago. I got the watch with the metal screws on the face of the watch. Those metal screws kept getting detached and I would have to send the watch back into G-Shock for it to be fixed. After about three or four times of the screws falling out the manager Patrick said he is going to try to contact G-Shock and get me a new watch. Patrick was able to work out a deal with the G-Shock regional rep. Patrick was able to get me a new G-Shock range man watch to substitute for the solar powered watch that I kept having issues with. Patrick is very accommodating and very professional in taking care of his customers. If I could give a six star rating I could.

Wonderful service from salesman Patrick I have purchased plenty of products from this store and havent had a bad experience yet. I always find exactly what Im looking for and the service I expect

The people of Reeds are great they know what you want and thrive to give you the best service. I would always recommend them to my family and friends . thanks guys for all you do!

They are nice and helpful they have good price and good thing

A letter sent to customer support...Good evening customer supportIn 2013, my husband proposed to me at the reeds jewelers in Florence SC at the shopping mall in front of the store manager. My husband and associates picked out a diamond all rounded set with the matching band along with his wedding band with engraved crosses on both sides totaling out at 6800.00. He opened an account with insurances at the time on the whole purchase and paid off the rings. Almost a year after the purchase, my set started to miss diamonds in the band and the ring. I had to take my set to the Gwyneth mall in Brunswick ga closest to Jacksonville Florida almost 6 times to replace the diamond in my set. The manager stated the style ring has a record with corporate of defects in the style and tried to make right on the issue the best as possible. I felt bad repeating this visit because I was getting depressed of the situation because I love this ring. I had to put the ring away for a while due to fear of the same incident of diamonds popping out of my set. I take extremely good care of my set but I love this style. Now my husbands band is cracked in the bottom and the ring is cutting off his circulation to where he cant wear his band for a long period of time. I am feeling like your company took our 6800.00 and destroyed my dream of having a diamond ring to cherish for the rest of my life. No bride should experience this kind of nightmare. These wedding sets are supposed to last long term. Its not like everyday someone can just pay 6800.00 and say its ok we can make due and pay extra for someone else to resolve the problem. The store in Georgia done a great job trying to make this problem right...However, my husband and I are disgusted by the quality and the waste of money on poor quality set we are wearing at this time. How would you feel walking around with a cluster ring and a diamond is missing out of it??? When you look at your spouse he cant even wear the band because the quality of the band is not made to its name??? We have endured this nightmare long enough. When I spoke with the store an associate told us they will take back the ring but we would have to pay the difference for another style because the value of my style ring was popular??? After my husband just paid 6800.00??? No we will not be in convinced anymore. I am the bride and my husband has been ripped off of our dream. And I will not wear this flawed ring no longer. I ask that your company make this right...this is very sad and stressful because I loved this ring and I tried to compromise but I shouldnt have to being the customer. If you guys fail to replace all rings under my husbands account due to the poor quality and inconvenience of traveling back and forth to Georgia for a horrible wedding set and a waste of out money, I will be left with no choice but to contact the military installments and let them know not to purchase faulty products from your company, contact my local news investigation channel to inform the public about our experience and have my relative who practices business law to file a lawsuit against your company for punitive damages and the money spent on the purchase on my husbands active account, last but not least contact the better business Bureau and file a complaint with them about our purchase then tell my story and show my followers on my social media our rings and tell our testimony about our wedding sets and getting duped on something special that was ruined since 2013. I dont want to go there but we shouldnt have to spend another dime when you pay good money for a great memory leading to a great marriage.

Beautiful jewelry!very nice owner

Very helpful employees.

Same location for as long as I can remember. Been in the mall since malls meant something.

Tried to fix bracket but didnt change anything

NO longer has Alex And Ani, drove 40 minutes to find this out!

Great and friendly staff.

Very nice selection of jewelry

They sold me fake gold. I payed $2800 I tested it and it’s fake! How can this happen?dont buy anything there.

Great staff

I was just passing through.

NEVER been there

Great