We had an oil change and tire rotation completed on our 2018 Toyota Tacoma on 9/3/2021. Upon leaving the business the drivers side tire came off just 200ft after leaving the shop. From then on it was a terrible experience. The owner was not prompt in contacting me, refused to compensate me for the diagnostic fee ($118) at Steve Landers Toyota to confirm there was no permanent damage, never offered a rental or loaner for the almost 2 weeks it took to make repairs, and also refused a refund on the original tire rotation that they messed up by NOT PUTTING THE TIRE BACK ON. Not only could this have resulted in a dangerous accident, but the shop owner was unprofessional and did the bare minimum to correct his mistakes. I’ll never go back and will be sure to tell all my friends and family to never use this business either.

Great they know wat they are doing

Good customer service, but the guy tried to over charge me for a simple welding job. He quoted me at $600.00 & I took my car to Muffler Shop in Little Rock off of University Rd. & they only charged me $40 dollars. Sounds like somebody was try to get over on me.

Bryant Automotive always does and excellent job at a fair price.

We do a lot of business here. Never lets me down.

I had the best experience today at Bryant Automotive. I ran over a very high speed bump and broke SOMEthing on my sweet old BMW. The guys welcomed me right in and raised it up to see what the damage was. Broken engine mount—ow. They couldn’t fix it, but we’re gracious in telling me what to do. I will definitely be back. Note—don’t be put off by the not-fancy shop. These professionals are ethical and not spending their profits on glitz, glamour and cappuccino machines. They are just good people.

Great people. Great service.

Good business

The service is always great and the wait time is also

Absolutely terrible. Only been there twice and both times had issues right after leaving

Had some rims put on. They found a tire that had a nail in it that couldnt be fixed. Found a quality tire at half the price of the Michelin that it replaced. They spent quite a bit of time fixing the tire monitor and replaced two of them at half the price the dealer quoted. Very pleased with their work and attitude.

Very nice place, easy access, got right in, excellent customer service, good prices. Was in and out with 2 new tires in about 30 minutes

The owner Charlie is very professional. The place has a family feel to it. They have a little waiting room that is kept nice and cool with cable. The shop foreman David and fellow employee Chris cant be beat when comes to quality mechanic work. They care about their customers and it shows.

Dropped in right before they were ready to close for the day because I had a tire going flat and the professionals here jumped right on it and had the repairs done in less than 20 minutes. The technician found I had a transmission cover that had come loose too and he fixed that at no extra cost. Thats the way I always get treated at this small family-owned business where Ive been getting all repairs on our family vehicles done for years. They do it quick, do it right and theres never an excessive charge. I highly recommend them to anyone needing brake and tire service or repairs. Theyre the best.

We were traveling from out of state and car started misfiring. It was Sat., so couldnt find anyone open. We called Bryant Automotive and explained our situation. They got us in, checked out the car, got the parts, and fixed it all in about an hour. Thank you Bryant Automotive for your help and getting us in and out so quickly!

I had a brake scare this week with my brakes feeling spongey all of a sudden. These gentlemen squeezed me in to their schedule and checked/topped off my brake fluid and aired up my tires. They assured me my brakes were fine They were kind, attentive, quick, and polite. They didnt charge me and thats unusual in todays world and this girl definitely needed a break. Ill definitely be coming back here for my tire and brake needs.

This used to be the only place I could without a doubt recommend. But after the experience my son (a fairly new driver) and I had today, Ive decided to take our business elsewhere. Not only were they not able to help us, but the guy we dealt with was rude and borderline condescending. Thanks for nothing Bryant Brake & Tire.

Really like the people and the work they do. Honest and fair!

Friendly staff, quick service and good price. No complaints!

Great bunch of guys Ive used them well over 25 times on different occasions from exhaust work to wheels and tires they are always great and do extremely good work and the prices are more than fair so if you guys need a excellent mechanic or anything in general for auto repair go see these guys they will take care of you

I took my avalanche to this place for struts and shocks then had my brakes checked replaced front brakes, great job on these bit funny thing had no warning lights on for abs and traction control when I dropped it off but when I picked it up had these warning lights on plus my left rear speed sensor was unplugged hmmm wonder why but they took care of this issue but wanted to argue with me and said all these lights were on .But they werent why argue with your customers.Not good business to do this

I brought my car in because it was jerking and I didn’t know what was wrong. He told me it was one thing and billed me. I went and picked it up only to discover that I still had the same problem. So, I take it back and he puts on another part and insist that it’s working just fine. Guess what? It wasn’t and I just dished out more money for nothing. Highly upset and wouldn’t recommend anyone do business with them.

I used this place years ago on the recommendation of a friend. Paid for front brakes, rear brakes, right rear axle replaced. Asked them to check the spare as it was losing pressure. Spare was never checked, continued to lose pressure. Rear brakes were replaced but drums werent turned. Front brakes werent touched. I had asked them to throw the old axle in the bed of my truck. When I had a mechanic look at it he said it was from a FWD vehicle! 100% crooks. I should have took it to Reades, at least there you get a guarantee from honest people.

Never even got my vehicle in the door. Suggested my wife go here to have an exhaust gasket replaced. She told Charlie that I, her husband, said it was a easy job that shouldnt take long and she wanted to see if they made appointments so she could drop it off before running errands. He got very aggressive and unprofessional and he told HER to tell ME...if it aint that hard why dont he do it? So i will! Haha! Thanks for nothing Charlie. Your welcome for the review also. Wish i could give 0 stars. I assume youll be working from your driveway in about a year my man.

Great service!

Do NOT take your vehicle here. I made the mistake of telling the guy that I was selling my truck soon anyways and then I pick up my vehicle and pay almost 700 dollars for a new fuel pump that they were sure was the problem then to break down 5 miles away. I had bought a new vehicle that day and was going to trade my truck in to be a down payment. When they looked over my truck at the dealership they discovered my fuel pump was out! So they never even changed it!! Or just put an old one in!!! When we called to ask for a refund they refused and told us they had fixed the truck and it was running fine when it left there.... They are liars and scam artists!!! I was told someone else owns it now so Im not sure but I would be very leery if the older gentlemen and his crew were still there. They didnt even apologize or anything.... They kept with their story even though we had proof there was a old bad fuel pump in the truck!!!! Horrible! This was in June 2015 !

I have had two complete exhaust systems put on my trucks and have had no issues. They weld up the hangers as most others bolt them on! Going on five years on one of my trucks and still no issues. Bring your vehicles here and you wont be dissapointed.

Charlie and team have always been awesome😊

Always helpful, honest with customers, they tell you whats going on with your vehicle and if they would fix it or not...

Very nice and knowledgeable people, treated me with respect and answered all my questions (even the silly ones). Prices that are resonable on all their products and services!

The guy in charge is a swindler. I went in this morning to have a u-joint pressed in to a wheel hub assembly. I was doing the job at home myself and one of the u-joints was giving me trouble. I literally walked in with the wheel hub in my hand and 3 of the 4 u-joint caps had already been seated. I explained that all I needed was for them to use their shop press to press the last cap into the yoke -a process that would take approximately 30 seconds. I was expecting to pay $10-15, since it required no parts and no disassembly/reassembly on their part. The old man in the office told me $80. I laughed and asked why so much. He told me it was an hour job. I explained that I had done the other u-joint in my drive way with a ball peen hammer and it only took me 20 minutes; how did he figure it was going to take them an hour when they have a shop press? I assume that because I was dressed nicely and was wearing my UAMS badge, he figured I knew nothing about mechanics and he could rip me off for an easy $80. As I left he sarcastically told me have fun with that. Its a shame, because I was going to take my truck and my grandmothers car to them to have them both aligned and was also going to have him install an aftermarket exhaust on my truck, but Im not giving this clown a dime now.Bottom line, this guy will try to rip you off if he thinks you dont know anything about automotive mechanics. So I called Rebel Rebuilders (they rebuilt my engine) and they said while they typically dont do that sort of thing, theyd be happy to help me out and would only charge $10-$20, depending on how long it took.

This guy answering phones is retarded, i called asking a simple question regarding an exhaust system. The guy told me yeah we do these everyday...well when i got there i was turned away . this idiot didnt pay attention to me on the phone and completely wasted my time. as everyone knows time is money. thanks alot

I had a good experience. I would recommend.

My wife bought a used tire and the service was bad I understand that there no warranty we just got it off the yard it leaked down it was a bad plug they fix it but was rude about 4 day later it wont flat 40 mile from home I like never gat spare out because they tined the crank to Tite and took it back he was rude again but he did replace the tire but I will never step my foot back in that place they dont no how treat customer

Fast service and awesome mechanics! Thanks for getting my air working!

Great service, easy to work with, fast, dependable!

Dishonest company. Sure they have low prices but they run extra tests that are unnecessary and charge you excess for parts. I ended up paying 280 dollars for a sensor due to dishonesty on their part.

Honest, fast, thorough. Really know there stuff

These people will take advantage of you in a heartbeat. They have no moral compass only greed, do yourself a favor and go elsewhere!

Great service

Have Chris as your tech

This is the worst place to take your vehicle they are liars scammers and crooks after spending 680 dollars I still had to bring a trailer to pick my truck up they made up parts I didnt need the mechanic was needing money up front for parts and when I finally got my truck to a real mechanic he told me the seal they told me i needed doesnt even exist this place needs to be shut down I will be contacting an attorney and the better business bureau on these crooks

Workers are mean and disrespectful and the owner

Awesome Service!!!

Experience and friendly staff