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StorQuest Self Storage
20825 W McDowell Rd, Buckeye, AZ 85396, United States
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StorQuest Self Storage
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Ja
Review №1

I work with a moving company and we go everywhere. This storage place is so clean. These girls were running around with a broom every time we saw them. One was even on their hands and knees scrubbing a unit. If I needed storage I would store here

Ni
Review №2

The communication between the office team and customers is incredible. Love the location, the safety and the cleanliness gives us such peace of mind. Everything you need for packing, moving and moving into a unit is there too-including carts for the elevators! Worth every penny!!

Jo
Review №3

Not use to storage places that aren’t riddled with dirt and bugs, very nice facility.

Ky
Review №4

Very clean facility and super friendly staff. Highly recommend!

He
Review №5

I highly recommend this storage facility for its location and excellent customer service. Randi and her Assistant have been a pleasure to work with. Happy to give them Five Stars!

Al
Review №6

Renting from here was so beyond quick and easy. I did the process all over the phone and it took less than 10 min. When I got to the office to pick up the key, Randi was awesome. She already knew all my info and was super quick but thorough to give me any info I needed.The facility is really clean. I love that it has a covering over the unloading area. (Definitely a perk in this heat). Units are air conditioned and I feel pretty secure with my stuff here. Thank you again !

Su
Review №7

I stopped by to ask about the possibly of renting a unit and was very impressed with the manager, Randi! She had excellent customer service skills and obviously takes pride in her facility. I was pleasantly surprised about how clean and nice the storage area was. I will definitely rent here when the need arises!

T
Review №8

Most professionally run storage business we have ever seen! Randi makes us feel as if she values us as customers. Every time we have needed her assistance she has been professional and friendly! Storage area is immaculate and still looks brand new. Randi is a definite asset to your company!

Er
Review №9

My husband and I showed up with a 20 ft trailer full of our belongings from another state. We looked all over, trying to find a temperature controlled unit that would fit this load and one more that’s on the way. Randi, the manager, was amazing to work with. She reserved us a 10x30 unit and was waiting for us to arrive with everything we needed. She and her team were so accommodating, professional and kind. The storage facility is incredibly clean, well lit and larger than it looks. Great place. Great storage options. Great staff. Thanks Randi!!!

Ja
Review №10

Great location for Verrado. Facility and a very clean, great temperature control. Manager was a great help and made me feel my storage was safe!

le
Review №11

Randi is supper awesome always a pleasure to talk to her. She is very helpful and friendly I have 3 units and I have never had any issues. The place is clean and well maintained.

Su
Review №12

The interaction with Randi was wonderful. She was always very helpful and honest. I would recommend this facility to others due to her good service.

Co
Review №13

Excellent customer service. Very clean facility. Randi was so helpful and knowledgeable and made the process easy.

Yi
Review №14

Finding a unit in the area has proven to be more difficult than expected. When we came into the office the rep was helpful and able to help decide what unit would fit us best. We are beyond thankful for the extra care she provided.

Br
Review №15

Manuel did a great job. He was very professional, explained everything and I was very impressed at the cleanliness throughout the facility. A+

Ho
Review №16

Randi was so helpful with showing me exactly what I need to store some items. Although she was busy, she was able to put me first. She was kind and very knowledgeable and able to break everything down for me so that I can understand. What a great employee you have!

Ta
Review №17

Everyone was very helpful and courteous! Called me back when they said they would!

Re
Review №18

Called Storquest and spoke with Toni about reserving a larger unit that just opened up. She put the hold on it for me and I came in a few days later to get it. I just missed the office hours but Randi the manager came back to take care of me. Got the unit and everything we needed to move our stuff in. Randi was awesome! Great dedication and great customer service. I recommend this location to everyone. Thank you Randi.

Ja
Review №19

I helped my mother in law move her items today. Randi is a gem. In between cleaning what appeared to be the entire building today she provided the best customer service and even a few laughs. Moving during a hot day is awful, but somehow she made it slightly more enjoyable. Thanks Randi!

Ja
Review №20

We were thrilled with the reception we received from Randi. She was professional, intelligent, caring, informative and kind. Randi answered my many questions when we first considered Storquest and upon arrival she was helpful in showing us our unit and efficient when informing us about our lock and unit number.The icing on the cake was her ideas about places to go to when buying various items and attending interesting events. The giving of her time helps us to feel more at home In Arizona.We highly recommend your storage business.Thank you Randi!!!Janet and Herb Montgomery

Ta
Review №21

Randi was so great in helping me get my first storage unit! She was able to answer all of my questions and is so sweet. Glad I chose this place as my storage.

Jo
Review №22

The facility is extremely clean, and the management is very professional and accommodating. I would recommend every one use this storage facility

AM
Review №23

Great experience. Randi was amazing and so helpful. Thank you!

Ha
Review №24

Excellent and super nice staff! Goes above and beyond. I would definitely recommend this to anyone. Great great experience!

Mi
Review №25

The customer service at this location has really set a high industry standard. Couldnt ask for anything more.

En
Review №26

Randi, StorQuest manager, is friendly and very helpful! My wife and I were able to rent a storage unit adequate for our needs that is clean, air-conditioned, reasonably priced, and very secure. Thank you Randi and StorQuest.

La
Review №27

Clean, available, and easy. Good customer service.

Jo
Review №28

As a return customer, It was a fast process as I was in and out in 15 minutes. That includes putting the stuff into the new unit. Friendly staff.

Ch
Review №29

This is my first time using Storquest in buckeye. So far my experience has been great. The CSR (Randi) was good old - fashion great. Pleasant, informative, and helpful. More CSRs should be like her.😀

Ja
Review №30

From the first conversation, Jason was proactive in communicating and taking concrete steps to ensure we were able to reserve the storage unit we needed during our office move. He helped us assess the size unit appropriate for our needs and promptly reserved it for us. They were gracious enough to also give us sufficient flexibility around the time of our start date.Manuel and Jason’s customer service was exceptional.The facility is clean and easy to navigate, security is taken seriously.Overall our experience has been well-deserving of a 5 star rating.

Ni
Review №31

Last weekend, I found myself in need of storage. Two bedrooms, a living area, and a kitchens worth of belongings were now in need of relocation. I found Storquest online, so I decided to drive there and check it out. From the moment that I pulled into the parking lot, I could tell that this facility was very well kept. As I entered the office, I was welcomed by a representative named Randy, some cold bottled water, and some much needed air conditioning. We discussed what my needs were and she had me in a unit in mere minutes! I was even more delighted to see that the entire facility is Air Conditioned like an ice box. I can’t stress how much of a life saver this was! After that, I grabbed a few of my strongest buddies and we loaded everything up to bring back to the unit.We ended up needing an additional unit, but that was no issue at all. Randy was quick to set us up and answer any questions that we may have had. Great customer service and great prices. Someone here know what they are doing! Thank you!

Je
Review №32

The customer service at the Buckeye, Arizona location is fabulous! She was excellent.

Ji
Review №33

Randi was helpful with the set up and assisted us

Sh
Review №34

Great Facility! Great pricing!Everything was well maintained and a very clean property. Staff was extremely helpful as well.

Ad
Review №35

A friend and I recently visited this facility to rent a unit. We were warmly greeted by a representative named Randy, after which we explained to her what our needs were. As Randy was showing us to our unit, we were very delighted to be met with some ice cold AC! A true blessing, as my friend and I were moving some very heavy couches in 109 degree weather!Upon inspecting the unit, I found it to be spotless. The level of cleanliness that is found here is very reassuring, especially, during these trying times.I was happy to see Social Distancing efforts being put into place by the business and I will definitely be returning to StorQuest Self Storage for all my storage needs in the future! In fact, the very next day, it turned out that I needed another unit of a different size also. I went back and the same representative was working and was able to help us out in no time at all! 5 Star service and 5 Star employees. Thanks for all of your help, Randy!

Ky
Review №36

Nice and cool inside.. Clean and quiet.

th
Review №37

A few years ago I chose this facility for its location, cleanliness and pricing. At the time it was called Dominion self storage. Everything was great until StorQuest took over. There was an immediate significant price increase followed by another in January 2020. Today I was informed that there will be yet another increase in January 2021, this one to the tune of 35% or $70. So the total unit increase in just over one year is more than $100. I did my homework and called around to compare pricing. Other comparable units in the area do charge much less. I will also say that since StoreQuest took over I have started to see bugs in my unit. It is not as well kept or clean as it was before. If you are considering self storage here, just be aware of these things and do your homework first.

Ga
Review №38

This entire facility is always extremely clean and squared away. Randi, the manager, is professional, efficient and accommodating. I highly recommend this storage facility.

Ph
Review №39

I love this storage facility! Randi was great and helped us get our units rented quickly, went over everything we needed to know and answered all of our questions. It is a very clean facility and is super quick to get in and out of.

St
Review №40

Just rented from Buckeye location Storquest. Randi was very helpful & professional. Went through pricing, contract and facility safety. This location is very clean, has good lighting and easy access. Much better than other companies we have utilized.

Th
Review №41

The staff at StorQuest are great. Jason went out of his way to help with my reservation and made the process simple. The storage units are clean, secure, and very easy to access. I highly recommend them for your storage needs.

Ki
Review №42

Randi was amazing to work with! Helped facilitate many things since I live out of state.

Br
Review №43

Randi did an awesome job explaining everything to me and seemed very knowledgeable. The whole place looked very clean and would recommend this place to anyone.

Pa
Review №44

Nice service. Very accommodating, friendly & thorough. Have had 6 units over the past 12 months. Each time it was EXCELLENT. The only thing I do not like is the mandatory insurance. Jason is the best!

Al
Review №45

The manager and the lady representative was always there and always responsive. Beyond helpful felt like family and made the whole process so easy. Went above and beyond. The whole place is super clean. Would totally use again.

Co
Review №46

If I were building a list of businesses where I would expect to receive above and beyond customer service, I highly doubt I would have placed a storage facility.A few days ago I found myself needing to store a small amount of personal items while also trying to find a new place to live for my family. I found StorQuest mostly on chance because this was the closest facility to my previous residence. This situation happening on a Sunday morning prompted me to move as fast as possible, so the quick trip to the location was ideal.Randi was the onsite contact I met with, and she showed me the basics. Storage unit sizes, a tour of the facility, simple tricks for the location, etc. but where my experience differed is during the day my plans changed at least twice, and with zero loss in my ability to be productive in my move, Randi was able to deal with my changing needs and provide excellent customer service, with genuine empathy that is often forgotten.Overall, the site is exceptionally clean.The climate control is great.And I would highly recommend the site.

pr
Review №47

Jason is always very accommodating when I get here. He’s always helpful, detailed with information, & always happy! Thank you STORQUEST for housing my important valuables.Have an amazing Thanksgiving

Pa
Review №48

Searched and reserved unit online. Received and printed reservation with unit size and location of unit. Drove directly to the location noted on printed reservation and was advised that the unit was not available. StorQuest staff did locate appropriate sized unit at another location. This was the only glitch on our use of web site.

Se
Review №49

Thank you for a great experience at Storquest, Buckeye. Randi is an excellent, very helpful employee and super funny too! She helped us aquire a unit that best fit our needs and budget and even helped us with the elevator code for each load. We couldn’t be happier.

Pa
Review №50

The facility is so clean and the process was so easy! My friend was in and out of there in no time! The process was thorough but steadfast, exactly what we needed trying to beat the heat that morning. We especially enjoyed the laughs! Thanks again Randi!

ni
Review №51

I just visited my storage unit at StorQuest Self Storsge and Google asked me if I wanted to post about it. So I will! This place is great for climate controlled store it cool storage. Units are available in many sizes and reasonably priced, I think. The place is secure, well lit, and well maintained. The guy in the office is real friendly. All in all, a great storage unit!

De
Review №52

I just want to start with how amazing RANDI is! She went out of her way to help transfer into a smaller unit so I could save some money for my family! Her upbeat, caring, and amazing sense of humor is such a treasure for all of us tenants! I absolutely love being able to go in the office and ask for help as she is always willing to help and go that extra mile! THANK YOU RANDI for all you did for us and making renting so easy and pleasurable.

Ke
Review №53

I strongly recommend going to and using storquest, the customer service was the amazing topper. Randi had talked everything through with me and assisted with everything I needed, she was very genuine bringing positivity and creating the best customer experience possible and makes the biggest difference.

Jo
Review №54

Cleanest storage facility weve ever seen! Quick and easy setup and move-in.

Je
Review №55

Everything went smoothly with check-in and move inEveryone has been very friendly and helpful

Po
Review №56

The manager is awesome! And the place is very accessible

Ky
Review №57

Very friendly, good pricing, and super clean.

K
Review №58

Randi is always so helpful and she makes me laugh! Im glad I chose StorQuest to store my belongings.

Ma
Review №59

Randi was fabulous! Very clean great service.

Pa
Review №60

Jason was amazing. Got me in and got me out quickly with the paperwork. Explained how everything works. I especially like that we have access to the unit until 10 pm at night.

Sh
Review №61

Excellent experience today at the Buckeye location. Jason was very personable as well as professional. The storage units are very clean, the elevators are large and they even have rolling carts you can use. I’m extremely happy my belongings will be in a temperature controlled unit along with there being many security cameras. Thank you Jason for helping me today and making the process of renting a unit an easy one.

Ia
Review №62

Experience was amazing and they helped me get our storage unit. Very friendly and loved service and help that i received from Jason!

Po
Review №63

Randi is great and the facility itself is clean and easy to move around in.

Ca
Review №64

Randi was super nice and super helpful. She seems like she really takes care of the place! She dusted my storage container out for me and was super helpful with showing me how to do everything! I definitely recommend this place for anyone who needs a storage unit!

Ma
Review №65

Great place to do business with! Clean, secure and great prices! Randi was delightful to work with when we reserved the units we needed and Jason was just as wonderful on the day we moved in. We will certainly recommend this place for anyone with a need for storage.

Gi
Review №66

I stopped in today to take a peek at the units and find if I could fit my items in one of the few sizes they had available, as Im getting into my car Google popped up and asked for a review, so here ya go! Unfortunately I need a larger unit than this location has open. However, the girl there was so polite and just full of good energy, I think her name was Randi -sorry if Im wrong. She had a smile on her face the entire time and was able to answer all of my questions without hesitation. I really wish they had a 10x30 available because I really like this location. It would have been conveniently close to my home and it is just so clean and well maintained! My only complaint is that they dont have any openings for me, but thats just a testament to how lovely this place really is.

Al
Review №67

Nice place and clean. Randi was great. Helpful and funny. I would recommend a+++

Ta
Review №68

The manager at the Buckeye location on McDowell Rd (Jason) was so helpful and calm while I was stressing about my move and having enough storage space. He made that part of the move so easy.

Je
Review №69

This facility is really nice place the service is great, i do recommend this self storage

Un
Review №70

Very clean and easy to access. The women working was a breath of fresh air. Her name was Randi. With the stress that moving gives it was nice to have someone with good energy.

Jo
Review №71

Had a very good experience from start to end. Very transparent and their follow up was amazing. Would highly recommend!

Mj
Review №72

I have no doubts that my stuff will not be secured. Very secured and safe place. Great customer service

Er
Review №73

Nice new facility with fair prices. Great customer service from Jason.

Sh
Review №74

Store was super clean, great customer service, very understanding to needs, if you live in the buckeye area come here for sure.

Jo
Review №75

Very nice place. Staff is super friendly and helpful. I would recommend this place to anyone!

So
Review №76

Wonderful experience here. Very professional and personable management; both Jason who helped me yesterday and Randi today. Moving is hectic and these two pros made my life a whole lot less stressful.

Ma
Review №77

My experience with StorQuest was great! My first time ever needing a storage was seamless. Never had any issues and the staff is great!

Le
Review №78

Awesome place, nothing bad to say! Great room in elevator if you need to be on a higher level!

Jo
Review №79

Conveniently located with staff that is always willing to help. This location is well taken care of and always clean

Je
Review №80

I stopped in early to follow up with my account/update my information since change in ownership because I hadn’t been in. Jason was so extremely helpful and friendly, he made the experience quick, easy and full of laughs. He also explained some changes in my plan and made the update to my preference; which was nice because i honestly didn’t have a clue with what i was doing and was overall confused! super happy and thankful to have a storage unit here, amazing customer service and the facility is always so clean and spotless. Jason also called to follow up with me after leaving.

Ja
Review №81

Very clean place and staff is great. During these trying times, their employee, Jason, went above and beyond for us. Took care of us right away and showed us how to properly lock and unlock our new unit. I wish their were more people like him.

an
Review №82

A beautiful newly built storage units. A Convenient elevator to take your items up to your unit. Friendly and helpful employees. Easy access parking in front of the elevators. They have all kinds of items for sale in case you need a new lock or boxes and tape.

re
Review №83

Randi was excellent! Very friendly and just a joy to talk to. She was super helpful with the process and it took less than15 minutes to book everything.

Ge
Review №84

Never had a problem until today when I handed in the keys. A week ago I was there no mask the attendant had no mask today when I walked in he kicked me out for not wearing a mask. I was 10 feet away from him. What changed between last week and this week. The CDC is a guideline and if they are to be believed about masks or anything else they would have recommended this in February. I did not appreciated being treated as a leper. Anyhow I threw him the keys on told him he is number one.

Mi
Review №85

Great customer service. Mr. Green is a true gentlemen. Standing to greet you, and see you off. Very professional and personable. Very nice facility. Make sure to ask for their on-line prices!

Ch
Review №86

I love this place people are very friendly, helpful and well kept..I just went in the office because I forgot to update my billing info Jason and Randi was so helpful n friendly. Problem solved less then 5mins .. Thank you so much Jason and Randi

Ar
Review №87

Excellent place. Very clean and climate-controlled. Great personnel work here!

Am
Review №88

This storage facility is clean and new. The elevators are convenient and easy to use. Jason was wonderful and polite. Even the views out the windows are nice. I’m happy to have chosen this place.

Ha
Review №89

Carissa was super helpful and made the process super easy and non stressful. She was able to fully answer any question and answered many before I could even ask. Great service 10/10 :)

Ka
Review №90

We were greeted and treated like family. Our girl was very kind and helpful. And had answers for all our questions.

Ti
Review №91

Great facility, but I would recommend steering clear of this place. They raised our rental rate after 4 months! Up 10%. Ugh!!

JI
Review №92

The manager is a delight and helps anyway she can

Jo
Review №93

Jason really helped us get the best deal for our storage unit!! We appreciate him!

An
Review №94

StorQuest was perfect to me with the security and carts available for a not very strong mother moving things around with no help. The only thing I can say I really didnt like was how the units go up each year when you get it for a decent price and/or the unit prices change as the days go by. If there were fixed amounts that never changed, it would be more beneficial for others in the same situation as myself. Overall, the customer service is excellent!

To
Review №95

Jason was extremely friendly and helpful with my check-in process, and clearly explained everything I needed to know. Terrific customer service and a very clean and well-organized self-storage business.Jasons kindness was very much appreciated during a stressful move.

Da
Review №96

Rented a 5X10 unit. Setup of our agreement was fast and easy. The facility is remarkably clean and easy to access. Only gave four stars now because we just started with StorQuest. In the future, I expect we could go to five.

Ge
Review №97

I found this location online, called made a reservation. I later received a call personally from Jason to ensure that I was given all the instructions needed regarding the unit. Jason also helped me to make SURE that I had selected the correct size unit for my mothers belongings. He was an excellent communicator, easy to work with, and the facility is very CLEAN & SECURE! I have no regrets about using StorQuest Self Storage in Buckeye.

Ca
Review №98

Carissa was the best. She was engaging and so fun, she made this experience so pleasurable. Amazing customer service and so knowledgeable. The facility itself is very clean and easy access even on the top floor. Thank you so much Carissa!!!

Sh
Review №99

It was refreshing to walk into a storage rental office and have a person stand to greet you as you came in the door! Jason was professional and showed us around. I would defiantly recommend this storage facility! Very clean and friendly service! Thank you Jason!

Sh
Review №100

This place has been wonderful to me I was helped out in a timely manner

Information
38 Photos
100 Comments
4.9 Rating
  • Address:20825 W McDowell Rd, Buckeye, AZ 85396, United States
  • Site:https://storquest.com/self-storage/az/buckeye/1090//?utm_source=GMB&utm_medium=organic
  • Phone:+1 928-442-7209
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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