Even though the communication with the company wasnt that great. once we were finally able to schedule the installation, the rest was smooth sailing. The workers came by late Thursday to drop off their supplies & start a little bit of work. They came back Friday morning around 9am & was the job was completed by 2:40pm. They cleaned up our yard & was gone by 3pm. They did excellent work & we absolutely LOVE our new Skylite Patio Cover! I would highly recommend this company!