I called with questions about a 55 gallon plastic drum with a closed-end and I spoke with Andy who was very helpful and knowledgeable. I stopped by the following morning to purchase said plastic drum and while I was paying for it with my credit card, one of Andys staff members brought the barrel to my SUV for me so that I could load it into the cargo area. I had zero issues and I recommend that any New York Fitness Coalition gym owners in WNY purchase their plastic drums from Harbison!