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Vi
Review №1

This was a phenomenal place to go for a beautiful dress! I was looking for something special for my sister’s wedding and I found the PERFECT gown for her special day that I feel beautiful in! The service was exceptional! We even got to meet owner and designer JimmyLee and we immediately clicked! I will be coming here for all my formal dress needs!

Sh
Review №2

Great customer service. A pair of shoes I bought from here broke and they took care of it, free of cost right away!I think the prices are also reasonable compared to other bridal stores and they have a great collection of dresses, shoes and jeweleries!

We
Review №3

We visited in April 2021, found a dress that day. Paid in full for dress, extra charges for straps and alterations, all ahead of time. We were told in start of June, dress would be ready and we would be called. That first day being in store, is about as customer service as you get. June came, at end of June, I called. Was told, it was unusual but they didnt have material to make the dress in LA within that time. So no dress. Wait game. Come August 2021, I call again to find out any information about our over $500 purchase. That day, gentlemen answered, took my info and said he would return my call after finding out. I waited most the day to call back myself because he had a rough opening and had not got to his post it yet. Finally told, great news, dress is done, will be shipped that friday, should be in following week for fitting. They will call. SMh. I call, a week or 2 later and its there. Go for fitting, way to tight in the waist and loose.at shoulders. Lady tells us she can do waist for free but alterations are extra. Until she realizes its already been paid. Today, finally, go to pick it up. Seriously with the imperfect alterations. Some play where cup area meets shoulder. Lady says, o no thats how it should be, as she straightens them to look loose on her shoulders. AWFUL CUSTOMER SERVICE, for such a high priced, supposedly high quality dress shop. PLEASE GO ELSEWHERE and save you, your daughter etc, the displeasing experience. When you leave, you shouldnt feel like that dress is not perfectly made for you, like you paid for it to be. You shouldnt feel like you have been the only one tracking down whats going on with a costly purchase. I cannot express enough, do not shop here. You already are better off looking elsewhere. Never once through all this time, did this store ever call us, after day of in store purchase. Terrible experience for myself and daughter.

Ju
Review №4

Think TTNY is just for proms? You have to be a size two to wear their gowns?? THINK AGAIN! I was so in awe of the special attention they gave to me ...the Mother of the groom! Special Customer Service is what they achieve! Dress was ordered later then normal..Jimmy followed up weekly! It was prom season but each customer was his only customer!! He went above and beyond to see that I was happy with my dress. The small staff is dedicated and so professional. I wish the store many years of success. You will not regret a visit to TTNY!

Sh
Review №5

Paid over $360 for alterations on my daughters prom dress ! Picked up the dress on the day of prom because they said the dress wasn’t ready yet the day before, only to find out when I got the dress home and my daughter put it on, that the alterations were not done !! The dress was way too big and I had to at the last min alter it myself!!! Someone will be hearing from me today !! I’d give 0 stars if I had the option !

An
Review №6

Would give 0 stars if I could. ABSOLUTELY HORRIBLE… they sold my daughter who is a size 0 a size 10 dress! Why would they think this is ok? Dress itself was $400 and now it’s costing $300 for alterations and it’s still not the perfect dress she envisioned. Sales person made it out like the dress would be so easy to alter… ha funny! Manger unwilling to help meAll they care about is the sale. Not what’s best for the client

Sa
Review №7

Found my wedding dress. The only place that sells colored wedding dresses. They were so nice and helpful. They made me feel like I was a queen. I feel like a queen in my dress.

Di
Review №8

I have gotten my prom dress here when I was in high school, gotten a few fancy dresses throughout the years and my most recent purchase was the most special to me. I found the perfect second dress to change into for my wedding day. They also picked out the most perfect shoes to wear to go along with the dress. Shoes are honestly a challenge for me and was blown away how perfect these shoes fit me. They also do dress alterations to make sure the dress is fit perfectly for their customers. I got many compliments during my wedding with this dress and I really did feel so beautiful in it. Thanks so much again!!

Le
Review №9

Definitely the best place i’ve ever been to get a dress. the easiest best experience. 10/10. won’t be going anywhere else.

Sa
Review №10

The owner of this store one time swore at me in the parking lot of the mall after he almost ran over my friend with his car. Everyone I have ever spoken to about this place HATES this place. Buy a dress somewhere else. Anywhere else.

Ca
Review №11

I was very impressed Rachel went above and beyond what her duties called for. Went in there and got a rush order they did a very good job on my dress. I am a plus size woman and they altered my dress to fit me in only three days. Also my daughter bought a gown for a masquerade ball that was absolutely stunning. The owner was there as well and he was very very pleasant man I would highly recommend this place

Ti
Review №12

Walked in with just a few dress ideas and walked out with a dream dress I didnt expect, but instantly loved. Jimmy, the designer, was super kind and gave great advice on the dresses that were most suitable. The very first dress I laid my eyes on ended up being the best. I would absolutely recommend this place to anyone looking for that special dress on their special occasion.

Ce
Review №13

This is my favorite place to go to get beautiful dresses. They are so knowledgeable and professional. I got so many compliments on my dress. Support local business. 😀

Ha
Review №14

I only had a couple hours to shop and I didnt expect to actually find anything that I loved for prom. However, as soon as I walked in, the owner came up and started talking to me and giving me dresses to try on. I had almost no idea what I wanted but in less than 2 hours I found the perfect dress. The staff was great and super receptive to all of my preferences once I actually started to narrow down what I wanted.I dont have a lot of confidence when it comes to my body or how I look in a lot of dresses, but throughout the entire process I barely even had to think about any of that because the owner, Jimmy, was so supportive and amazing. He made me feel comfortable trying on these dresses that would usually make me feel so insecure. Without the help of Jimmy and another employee whos name I didnt catch, I wouldnt have found my dream dress and I would no doubt have only bad memories of prom dress shopping. TTYN put me in a dress that looked amazing and made me feel like I looked amazing in it.

Ca
Review №15

Great store and sales personnel!!! Designer very helpful. Dress need some additional alterations and Rachel was very helpful. Will use again.

Ka
Review №16

Great services and great staff. The selection was decent. I was a little late getting my daughters prom dress but it is beautiful. The only thing I would have liked even more was if the prices were not so high.

Je
Review №17

My daughter and I went to TTNY late this afternoon to look for prom dresses. I cannot say enough positive things about our experience. The owner/designer Jimmy and another wonder employee were working and both really made my daughter feel as beautiful and special as I know that she is. They took the time (even though we failed to make an appointment as we should have) to listen to her about what she was looking for and what made her feel beautiful. In all honesty my daughter didnt even completely know what she was looking for so we were not the easiest clients but at no point did we ever feel that way. In the end she left so very happy because she found her perfect gown. Im so happy for her and greatful for how TTNY made her feel. THANK YOU for being you TTNY!

Ki
Review №18

My experience in this store was phenomenal. The staff was very helpful and they genuinely care about you as a customer. I walked in the store and met the owner, Jimmy designer of the dresses within 5mins and I was blown away. He suggested the colors he thought would look good on me and he was right. I recommended a couple of my friends to this store. This is now my go to store for exquisite dresses. You must visit this store for your dresses.

Al
Review №19

Do not go to this place! This place deserves NO STARS. Unless you are buying a dress that is ready to go home and fits perfectly I would never trust them to do any kind of alteration. I had to wait 12 weeks for a dress that was supposed to take 6 weeks, for both my wedding gown and my daughter’s flower girl dress. Both our gowns were altered terribly. My gown was loose at the chest and my daughters was way too tight at the top. What’s even more embarrassing is the manager tells you he designed the gowns, which makes you feel like you’re getting some great boutique experience, but he did not! They are out of a catalogue and shipped from China. I feel foolish and completely regret buying our gowns from here.

Sh
Review №20

Jimmy Lee and Rachel were very helpful! Needed to find a dress for a black tie wedding on a budget. After trying on a few I told Jimmy Lee about my problem areas Id like to cover, he listened, and found the perfect dress for me! Dress was in a few weeks later, overall great experience, would highly recommend!! Really loved the personal attention there.

Me
Review №21

Had an amazing experience today picking out my prom dress. Everyone is so kind and helpful, even met the designer himself! Will definitely tell my friends about this.

Me
Review №22

I was pleasantly surprised when I went into TT New York for a cocktail dress for a work event. Originally thinking it was only a store for high school prom, I was pleasantly surprised. The store has relocated in the boulevard mall near H&M. It is big, bright and welcoming. All of the dresses are absolutely stunning and affordably priced. Spaced out throughout the store you don’t feel overwhelmed or like you’re “digging” through dresses. They had tons of options for work events. The black dress pictured is great quality with beautiful detail.I was quickly helped by the operations manager, Nicole and both staff employees. They were friendly, warm and welcoming and made the shopping experience fun. They had great suggestions and made me feel confident with my decision on this black mid calf dress.I received SO many compliments the night of the event. As the host, I felt confident and beautiful. I will be back to TT New York for EVERY event I have!

Je
Review №23

I purchased my prom dress here and they were really nice and easy to talk to. They want you to look and feel your best which is very reassuring. I would recommend going to TTNY!!

D
Review №24

Feel like I was scammed. Owner said the dress was designed by him which was incorrect after doing research. Called up to confront him he said he make good and refund us the difference of the dress to the online price once we picked it up. Went to pick it up today. Rachel the manager was extremely rude to my wife. When we asked about the refund she told us to call the customer service# leave a message n someone will call back. No one ever calls back on that line and Rachel said their credit card machine cannot do returns on cards. Jimmy said he Really would refund it himself.. another lie. What kind of place is this. U cannot speak to a customer service, rude staff, lies consistently, credit card machine doesnt do all the functions? But their quick to take hundreds of dollars tho.

Lu
Review №25

My daughter picked out a dress that that didn’t fit her but the store clerk and manager were both insisting that they could take her measurements and have that same dress made in my daughter’s exact size. So I purchased the $100. dress, the clerk took my daughter’s measurements and after a month or so, the dress came in. My daughter tried on the dress and it was huge on her. I immediately noticed how badly the dress looked on her. After I mentioned the dress needed tailoring, the clerk offered to have the dress tailored for a $60. fee. !?!?!?! I was thrown back. I told the clerk: if I paid for a dress that was measured by a store clerk and the dress does not come back sized to the persons body then there should be no charge and the store should fix the dress since they themselves took the measurements to have that dress made. The clerk responded by saying: she isn’t sure why the store has that policy. It’s a scam! Charge a customer $100. for a dress to be made in their exact size and then charge them $60. more to have the dress fixed if it doesn’t come back sizes correctly!?!?!?!?! Mind you... I couldn’t return the dress because there is a NO return policy on any dress that was made/tailored to a persons body. I didn’t pay for the dress to be tailored and just walked out. Mind you I found that exact same dress in Macy’s for $49. So, they are also over charging people.

Ra
Review №26

My 14- year old daughter has spent her lifetime walking past this store, gazing at the beautiful gowns with wistful hopes of “someday”. This year she wanted to up her game for the school’s winter semi-formal, so we popped in, “just to try”. OF COURSE she fell in love. (How could she not?) The two-piece sapphire blue satin dress with the skater skirt (and POCKETS!), and the mixed satin/shear/beaded top (complete with built in bra, people!) was just the thing. Jimmylee (owner) happened to be there. He and manager Rachel were so helpful we literally cried tears of joy. My often too-serious-for-her-own-good teen looked amazing and felt like her true sassy, confident self. I have never seen her so beautiful. The gowns and the incredible service and help we received was unprecedented. We have three more years of formal gowns ahead of us for her and five coming up with her sister, and I would not hesitate to come back. I really appreciate how they worked with us and am just so grateful for all they did. In short, if you need a gown for your teenager’s big fancy event, you should absolutely give TT NY a shot. We couldn’t be happier.

Re
Review №27

I loved this store. I went in looking for a prom dress and was amazed at how many beautiful choices there were and how wonderful the staff was. The girl who was helping me was so sweet and very friendly. When I couldnt decide between two dresses, I wanted to see them side by side to compare so she gladly put on the other dress so I could make my decision. I ended up finding my prom dress and Im so glad I found it at TT New York. I went in the summer time and they had great choices so I can only imagine what their selection will be like in prom season. They had beautiful dresses, reasonable prices and friendly staff. I would definitely recommend this store to others.

Er
Review №28

Jimmy Lee was very helpful and had a great personality at our visit to store.Purchased my daughters 8th grade formal dress this June. Needed alterations. Completed with no issues! Dress is stunning and perfect for occasion ❤, one stop shop we even purchased her shoes there as well! I know where to come for that special occasion dress!!

ma
Review №29

I had a wonderful experience buying my gown for my son’s wedding. The staff was very friendly and helpful. I enjoyed meeting the designer-he is so knowledgeable! There was a huge variety of dresses to choose from. I plan to shop here in the future.

Ka
Review №30

I would not recommend this place, i ended up buying a dress but felt very compelled to. The owner and the staff were trying to be nice but wouldn’t listen to anything i said. I repetitively told the worker the dress i tried one was giving me hives yet he kept suggesting similar dresses. The owner stood outside of my dressing room almost the whole time and was making me feel so uncomfortable.

Ke
Review №31

Absolutely Amazing! I was recommended this place from my mother in law who told me about the amazing customer service. I had to go see it for myself! I went in and everyone was so kind and heartfelt. I was very lost about what style I wanted for Prom, but the associates helped me find the PERFECT dress that I am absolutely in love with. The prices are a bit pricey, but it is worth it in the end. With that price you get a fabulous dress, school tracking so no one can wear your dress, amazing customer service and a memory that will last a lifetime. I was able to meet the Designer whom was so nice to me and gave me pure advice. You can tell her was more interested in my happiness over the money in my wallet. I will defiantly be coming back for future events! This place is a prime example of what customer service should look and feel like! I absolutely love it here! I HIGHLY recommend this place. It deserves way more than 2.5 stars! Stop in, and give it a whirl! Trust me, it is worth the time. Especially for all you prom girls like me!

Ka
Review №32

Owner was very nice and the lady was respectful yet the one gentlemen was pushy and rushed me. When he measured me a d ordered me a dress he ordered wrong size and then made me pay for alot of alterations that if he only helped me pi k out a dress or a other size that fit me better I would of been happier he made me feel like I was fat and it was my fault dress didnt fit right.

El
Review №33

LOVE this store! Highest quality and unique dresses for many occasions. Bought my daughter numerous homecoming and prom dresses. Excellent service, and the owner is kind and will work with you to find the most appropriate dress and accessories to meet your needs. Checked out other stores in the past, but there is no comparison on quality and service LOVE Jimmy Lee, his staff and his store !!

Al
Review №34

I came here to buy my prom dress for prom 2020 and after I bought my (EXTREMELY EXPENSIVE) dress, i returned home to canada and didn’t hear anything for 5 months. I am unsure if this was due to COVID, but comparing my experience to others, i’m not sure. I called to figure out what to do and Jimmy was kind enough to send a store credit. I will not be recommending as the prices were extreme and service was not good.

Lo
Review №35

My girlfriend ordered a dress for her brothers wedding 3 months ago, and she was told it would arrive within 6 weeks. Numerous phone calls later, after being told it was being personally worked on by the designer, she was told the dress would not work out and was offered different dresses instead. If nothing else, organization and timeliness seem to be completely absent at this store. Would not recommend.

As
Review №36

I just came from this store to try on my finalized wedding dress and theyre the only place I wanted to go,I had a train added 2 weeks before my wedding on to the dress my mom bought from the store and I was afraid about the timing and what it would look like and I went in today and the dress blew me away!! when I was in high school I got all my dresses from there and never had a problem, they are all so sweet and caring and Jimmy lee has been a miracle to have my wedding dress just how I imagined, the atmosphere there is very polite and welcoming and Im so glad I got my dress from there! They do all kinds of deals and understand your budget. I highly recommend this place to everyone looking for any kind of formal dress! Theyre amazing and true to their word!!!

Le
Review №37

I purchased a black gown from TT New York for a special event. The owner convinced me to try it on. At first I wasnt sure it was the right gown for me. I guess because it needed alterations in several areas. It was difficult for me to see past that. By the time all the alterations were complete, the gown fit like a glove! It made quite the statement. I recieved so much many compliments from customers that entered the store during my final fitting. It was stunning! I felt like a million bucks. I also received a lot of compliments the evening of the event. Thank you TT New York! The staff was so nice patient and professional. I highly recommend this store.Letitia

Mo
Review №38

Jimmy took one look at me and knew what dress was for me. I love my dress even though it’s not what I had in mind when I walked in. He was so helpful, I’m so happy!

Am
Review №39

Met the designer today at the shop in the BLVD mall. Staff was absolutely amazing. Amazing experience. Plus size girl was having trouble finding a dress for prom. He assured me that I would have the dress that I would love so I didn’t have to settle. Made me feel beautiful, unique and comfortable. 100% recommend. Glad I decided to go here after having a disappointing expierence at another store. Thought my night was ruined. Until we walked in and met him. TT thank you for everything, keep being amazing.

He
Review №40

Overall, a great experience. The sales staff helped me find the perfect dress. The store had a large selection therefore sizing was not an issue and finding the right size wasnt hard either. In addition to the staff, Jimmy Lee personally helped me. Walking into the store I thought I knew exactly what I was looking for but due to all the options the store offered and the suggestions made by the staff, it allowed me to step out of my comfort zone and get a dress that fits me perfectly.

An
Review №41

So I hadn’t been to this mall in sometime. However I was surprised this business is still alive and well with their sneaky business practices. Now this was a few years back but my memory kicked into high gear remembering this. Terrible experience there. Daughter was Pressured into buying a prom dress, told us they would refund the money if we changed our mind while shopping in the mall. My daughter decided she didn’t like it. Had to wait for the owner to refund for a few hours. He promised we were credited. Only to find later that our visa was billed and we had to take that up with Visa. READ the reviews before buying anything here.

An
Review №42

The stor owners and designer were so sweet and helped me to find the outfit of my dreams for my birthday! Their kindness was amazing and I wish I could ever repay then for their kindness! I hope you are all still well!

Ma
Review №43

I found the most beautiful prom dress here!! Everyone is so helpful and nice I had a great experience! They helped me pick out the most perfect one while also helping me try it on I felt so pampered! I would definitely recommend this place to anyone looking for a formal occasion or party dress everything is so pretty!

In
Review №44

I really am in love with TT New York! The designers are absolutely outstanding and helped me find the perfect dress for my homecoming this year and last year. The dresses are just totally breathtaking and it would be so hard to pick only one once you step inside.

Ma
Review №45

Very friendly, was greeted by the designer and several other employees.my daughter found a gorgeous prom dress and was very affordable.

Ja
Review №46

I went in here for a last minute dress for a black tie wedding. They were wonderful to work with, they helped find a dress within my budget (they even took some money off so it would work!), that was elegant. The man I worked with was helpful, funny and really just a pleasure to be around. If I could give it more than 5 stars, I would. Will definitely be back.

Ch
Review №47

Jimmy lee is wonderful he toldMe I was his princess and truly made me feel that way.i don’t wear dresses to often and I was so happy with my dress I also was able to exchange my shoes with no problem he is awesome would give himTen stars

Co
Review №48

My sister and I moved here from Florida for a career in Theatre and we have not been able to find anything for her upcoming showcase in New York City with her Company. She was discouraged and nervous for yet another rejection from a store and we tried TT New York on a whim. Oh my gosh. STEVEN IS AMAZING!!! We were greeted and helped IMMEDIATELY, he was so understanding and so very kind, and encouraging, it was cry worthy! We also got to meet the designer himself Jimmy Lee and he was FANTASTIC! We will never look anywhere else for our events and we are FOREVER grateful for this store. The Gowns are GORGEOUS and they offer alterations right there, the pieces are stunning and the service is OUT OF THIS WORLD. FIVE STARS isnt enough! THANK YOU!!!

Di
Review №49

I absolutely love shopping here! Come for every event and Jimmy lee always picks me the perfect dress! Cant wait for my next even just to come back.

Su
Review №50

I would prefer no stars! Thoroughly disappointed. I had a previously purchased dress for my sons wedding in September. In late June I put it on for alterations and found it to be uncomfortable to wear for a full day. On July 4 I went to TTNY and had the undivided attention of two store clerks. They helped me find the perfect dress without all the rhinestones and sequins. I said I needed black and was told it was available and would be ordered in black. The store dress fit like a glove except for being extremely long. I paid in full for the dress and $150 alterations; hem only. On August 14 I emailed customer service re order status. On August 20 their reply was that the dress wasn’t made yet. Maybe due to out of stock fabric or dye lot issues; it was a black chiffon dress!! I was told to come in and pick out another dress if it would make me feel better?! I never heard another word from them. I lost faith that they could help me. On September 21, the day of the wedding I emailed customer service re order status stating it was too late and I wanted a full refund. After many unanswered emails, phone calls and store visits to talk with the store manager I finally spoke with Jimmielee the president/designer who promised my refund later that week. That didn’t happen until two weeks later when I left a voicemail that my next step was legal action. My credit card refund was applied October 30. Live and learn, I will never shop there again.

K
Review №51

They have a beautiful selection of dresses. We weren’t planning on buying a dress that day. We were just looking for the first time. But my daughter found a dress that looked stunning on her and she made up her mind that it was the dress for her. The staff was really nice and very helpful.

An
Review №52

TTNY has the best selection of dresses for all occasions! Owner and staff are the absolute best!

Lo
Review №53

Made me feel incredible and the help they gave me was quick and professional.....very satisfied bride I am!

Sa
Review №54

The staff, loved them! They helped me pick out the perfect dress that was just right for my body shape. Compliments me so well and I am happy that I went to them because I found just what I was looking for!

Sa
Review №55

Found the perfect dress and I couldn’t be any happier! They altered it for me so it would fit perfectly and they finished it way before prom thank you for the great service and TT for designing my beautiful dress. 5 stars!!

Pa
Review №56

2016 We had exhausted every store around and found nothing that wasnt. My grandaaghter was frustrated and ready to quit when the designer himself came to our aid and she left with a beautiful dress but more so she felt beautiful in it. 2017 we once again set out to find the perfect gown to no avail until we stumbled upon the same store and once AGAIN she left satisfied and looking forward to looking amazing again! Thank you for the thoughtful employees and dress design that transforms these young women doubtful that they can be as beautiful as the models in the fashion magazines and emerging from the dressing rooms come the most lovely, happy, amazing young women!

Lu
Review №57

Came to this store to buy a dress for my nephews wedding. The staff was beyond helpful, searching the store until they found a dress I loved! Would recommend this store to family and friends or anyone looking for a formal dress.

el
Review №58

I love my new dress! The staff and designer are so sweet and friendly.. They were very helpful.. They ordered my dress and it was supposed to come in in April but it came in within two weeks .... AWESOME!!!!

Aq
Review №59

I love the customer service and the designer is wonderful. They helped me find the perfect prom dress that fit perfect and the dress is just gorgeous. Everyone in that store store is wonderful. They made me feel so comfortable and they made me feel right at home. Trust me go here, YOU WONT REGRET IT :)

J
Review №60

Bought a prom dress, put money down for down payment, only to find out another girl from my school had the same dress first. So we ordered the same dress in a different color, as I pull up to prom, another girl is walking in with the same dress as me. Also seen a girl wearing the same dress I put a down payment on first. 2 duplicates for each color. Way to stick to the TT NY motto of no girl will have the same dress as you

Cy
Review №61

The store has an amazing selection and the help was really sweet. The manager even gave us a great price for an outstanding dress we found. I would highly recommend this store to friends and family as well as go back again.

Gr
Review №62

Horrible awful people. Service is terrible. I would give -5 stars if I could. They are mean and force you to buy dresses you don’t want. They forget to order dresses and have no return policy. For how expensive there dresses are they seem like I ordered it online from China. I was uphaled because it took 3 months to get my dress. My friends also order her dress in febuary and still has not received it and her prom is tomorrow. They do not care about there costumers and are con artists at there finest. NO RETURN POLICY. So if she does not receive her dress she can not get a refund. I do not recommend this place they also requested people to give them good reviews when it was not deserved. Do not go here

Br
Review №63

I loved it there. Great staff, beautiful dress and such a positive experience! Would definitely recommend to everybody

Ch
Review №64

Where to begin.Thank you to everyone working and the designer. My wedding is next year. I went in to look for a dress for my teenage tomboy. They helped us out so much to find a comfort zone for my daughter, a dress to complement mine, and making my daughter feel beautiful . We will see you agin soon for prom. Thank you all agin.

Pa
Review №65

Absolutely great experience. I only tried on one dress and loved it. The prices are a little high, but you get what you pay for. If you do a little digging you will find some great dresses. Definitely will go back next year!

Ma
Review №66

Everyone in the store was so helpful They made the experience for prom dress shopping fun and exciting. They provided the personal touch.I highly recommend TT New York.

Ka
Review №67

Gowns are beautiful service is great. A little on the pricey side.

ca
Review №68

The dress i got is absolutely gorgeous and is beautiful. everyone was so nice and very helpful. i will be going back for all of my dresses.

Sa
Review №69

THEY RUINED MY WEDDING! Read all the reviews before shopping here! Jimmy Lee the designer manipulated me into ordering and paying up front in full, a gown that he promised would be gorgeous. He ensured me that it would only take a month to a month and a half to come in, which should have been a red flag not to believe him, but he was VERY convincing. He promised I would have the full 6 months needed to buy a gown from a bridal shop if the dress came in and I did not love it, and even allowed a full refund for the gown on the receipt. He sold me a dream and I bought it! When I called 3 weeks after to check the status a different employee told me it wouldnt be in for 3 months, leading to an email to him and a phone call back from him lying about putting in a rush order, which he never did. They gave me and my mother the run around for months leaving me unable to afford to purchase another dress and praying that dress would be okay. When the dress finally came in it looked very cheap and definitely not worth the $1000+ that I paid for it. He was very rude to me, denying his lies, and left me having to buy a wedding gown off the rack with very little time until my wedding and knowing I would not find what I wanted. I had been in tears for months and being given the run around because of this company!!! Do not shop here!! As I was crying about my gown in the store a mother and her daughter whos prom was 2 weeks away were there complaining about a very similar situation in which theyd been given the run around for weeks about the girls dress coming in. JIMMY LEE IS A FRAUD!!!

El
Review №70

I love this place! They helped and worked around my budget and i got a wonderful dress for my budget. Thank you Jimmy for your wonderful help!

Ra
Review №71

JimmyLee Nicole and Grayson are the best! They helped me in a serious time of need when I thought all hope was lost! A tremendous shopping experience. They really know what they are doing there and they boost your confidence about dress shopping. I will definitely be back! Thanks guys!-Rachel

Da
Review №72

What a great experience Rachael was amazing. We were even able to meet the designer, JimmyLee! Both were super helpful!

Do
Review №73

It was great experience. Very up beat. Very pleased

Ju
Review №74

Terrible workers, we bought a prom dress and they said itd be here 3 weeks ago. Four calls later its not gonna be ready for prom. Worst place I do not recommend ever going here. They workers make you feel extremely pressured and uncomfortable. Overall the place is god awful Do NOT go to this store.

Al
Review №75

The dresses there are absolutely gorgeous, the workers are amazing and make you feel beautiful, and the dress quality is amazing. Dresses are pretty pricey but definitely seems worth it

Sh
Review №76

Perfect dress for my destination wedding, alterations were spot on, customer service beyond exceptional! Thank you to the owner, designer and staff. You will not be disappointed.

Pa
Review №77

Excellent customer service. Designer is awesome should be doing his own show in NYC. You cant go wrong with anything in the store. From dresses to accessories to shoes.

Li
Review №78

Bought my prom dress here and the first two times I went was AMAZING! when I went to actually pick up my dress the general manager and a worker where completely rude to each other and would talk about each other when one left the room. I was there for over 2 hours just trying to get in my dress on! It was like as soon as I have them money, they didnt care how they treated you. When I asked for the corporate number the lady helping me yelled at me and told me no. Very bad service here.

Sa
Review №79

We spent nearly $500 on a prom dress here. We were so excited about the dress. It took an extra two weeks for alterations (over a month total). We spent $150 on alterations. It was discussed to have the bottom hemmed as well. In the chaos of the busy day at TTNY that day, this was apparently missed and I did not see it on the receipt. The young girl working at the store the afternoon was awful about our situation and resulted in yelling at me, yelling at my daughter and causing a scene in front of other customers. She and the young man then began to be passive aggressive and rude. After spending $500 and waiting so long, one mixup, we asked for a discount or free alterations for the bottom and they refused. I would never recommend TTNY. The customer service is horrid and the employees are worse. Save your money and go somewhere else.

Ke
Review №80

I am SO unhappy right now, my dress was ordered and 5 days later, I called to tell them they had ordered the wrong size, that I saw on my receipt. They said to come in and try the size on again just to make sure so I did. They told me they would reorder the dress right away. I am a week away from the wedding and called to see if my dress had arrived. They told me it could not be ordered in that size, not one previous call to let me know this!!!! NOW I have to pay to have the smaller size dress altered and this is at my expense. Sounds like another game to get more money from the customer. Please make sure before you hand over your hard earned money to this place!!!

Va
Review №81

Went to TT New York for my Cotillion Ball gown!! Steven helped me find the most amazing ball gown in the store! Cant wait to come back in February to pick out my Prom dress!!!!

Ma
Review №82

Nice gowns but these people WILL try and scam you! Theyll try to make up the difference for dresses on clearance by persuading you to get alterations that you dont need. And if you change your mind on the alterations even before never leaving the store they claim they cant return your money and give you a suspect corporate voicemail number to leave a message. These people are fast talkers and will try and take you!Its very scetchy! I wont be shopping here ever again !

An
Review №83

Terrible. They had my dress for a month to get hemmed. I called the day they said it was supposed to be ready and they said, itll be done in two days. Then I went back 5 days later and it STILL isnt done. My prom is in 3 days and it isnt finished. After having it for over a month and only to get hemmed and still not done is stupid. Dont shop here.

NR
Review №84

Wow - such service! Beautiful gowns available from size 0 to 3X. So impressed that the designer was on site to give honest feedback and suggestions.

Mo
Review №85

I got my prom dress at TT New York and it looks absolutely stunning! Jimmylee did amazing at helping me find my dream dress! I’ll be back next year for sure!

He
Review №86

I had a wonderful experience. The designer was in store and was great, snd Steven was awesome. They help find you that perfect dress.

Me
Review №87

This place is awesome! So lucky to have met with the designer! My dress is truly one of a kind! Thank you Jimmy xoxoxo!!

Je
Review №88

The BEST place in WNY for a dress! The service is top notch - and the dresses are amazing. Fabulous experience - dont go anywhere else!

Ha
Review №89

Absolutely loved it! Found my prom dress less than 1/2 hour of walking in there and the designer and everybody working there is phenomenal!!

St
Review №90

Came to TTNY for god daughters prom. Found a amazing dress. the staff was very helpful! Will shop here again 100%

Je
Review №91

Good service while being fitted, Although after everything was set and done they lied about the price and my daughter was dead set on the dress so i ended up paying for anyways. Terrible phone customer service when trying to explain what my issue was and what i was quoted by the designer himself. I personally will NEVER BUY FROM THIS STORE AGAIN!

De
Review №92

Warning: Staff is very rude and unreliable.My family and I took a trip to Buffalo to look for a prom dress for my sister. We were able to find one in this store and order a size. The manager Rachael measured my sister and ensured that the size based off of her measurements would be a perfect fit. We advised we needed the dress in a month to ensure we had time to complete alterations. The staff explained that they could rush the shipping for this to happen.We then heard from the store a few weeks later who advised the dress had not come in. We waited another week and received a call saying the dress arrived .We advised we would be driving 2+ hours to pick up the dress and we were told to be the first clients there to have the dress alterations completed first.We then travelled the 2+ hours and got to the store just before 10 (opening).Rachael then could not find the dress and had us wait over an hour. While searching she continued to ask if we were sure that the dress had been shipped.We then waited for the seamstress to come into the store. Then we were then told that the seamstress had other stuff to work on and we would not receive the dress until 7/8 pm.Once they found the dress it my sister tried it did not fit. We then paid to have the dress altered and were told to come back later.A few hours later I called the store and they advised that the dress is almost done to come back. We came back and waited for the alterations to be completed. Second time trying on the dress and the top was still very loose at the top. We advised that it needed to be fixed since we paid for alterations. Rachael then explained that the seamstress was leaving for the day and could not fix it. We explained that we drove very far and we were told that the dress would have been ready by 7. Therefore if we came at 7 the seamstress would have left and wed be stuck with a dress that did not fit.The seamstress then agreed to fix the dress and bent the seams of the straps ruining the top of the dress to make it seem like she altered it. Store manager Rachael and assistant manager Steven went into the back of the store (literally behind the curtain) and began talking about my family. You could clearly hear them since a curtain was separating us.Long story short. They ordered the wrong size. Lost the dress for over an hour. Couldnt complete alterations (even though we paid) and were very rude/disrespectful.We ended up coming back home and paying again to fix the seams on the straps and have it altered to my sisters size.The dress definitely was not worth the hassle and poor service we received. I WOULD NEVER SHOP HERE AGAIN!

Ch
Review №93

They have a wonderful staff And dresses. They are always there to help.

Ch
Review №94

Found my Senior recital dress here! The staff was so helpful and the dress I found is absolutely perfect!!!

Ni
Review №95

Ill give it more than one star because the staff was polite. Went in there with my best friend the day after they said they would get everything done and zip, zilch, nada. Nothing was done to the dress. Go there to look, thats about it.

Te
Review №96

The owner made my daughter feel like a queen!! Dress was made for her!

Mi
Review №97

One stop shopping with all the glamour a girl could want! Love the owner/designer!!

Di
Review №98

Great service! Very helpful and friendly. Coming back next year DEFINITELY!

Tr
Review №99

Love the fashion, may be a bit higher pri ed,high end but so eortj it

Ky
Review №100

I got a beautiful dress from here for my dance and they helped me every step of the way,they were ever helpful and gave me an amazing price with the dress,also I got a purse and shoes from them and they are amazing quality.I will recommend this place to everyone I know that wants a beautiful amazing quality dress

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