I had a great experience at Victory Auto Body. Their work is superb but most importantly they were very professional and attentive. I got my car back earlier than they originally stated. It looks brand new. The staff was great and kept me updated during the process. Highly recommended.
Michael at Victory Auto Body is the best. He informed me about the process and kept me updated every step of the way. When my Mercedes-Benz was hit by another driver, I knew that small collision affected my hood, front bumper, side, and headlight. Luckily it was fixed in less than 2 weeks. My car came back shiny, clean, and just as perfect as it was before the accident. I will be using this body shop again if needed.
I would definitely recommend Victory Auto Body to others. Their very professional and work hard to satisfy the customer. Cheryl John and Mike Are excellent at keeping the customers happy. Great team effort by all. My daughter was in a wreck and the shop did an excellent job on the repairs and getting the vehicle back in great shape quickly.
Highly recommend!!! Amazing staff and workers, super kind and friendly. They did an awesome job with my car and even cleaned the entire thing when I came to pick it up.
Took my car to the shop because I was rear ended. The work they did on my car was amazing. I have a custom paint job and they were able to match the color perfectly.
My car came back restored and cleaned, and they fixed my tire pressure, all of which is very appreciated. However, I found the customer service lacking. I had an appointment to drop my car off and was told Id have an estimate the next day. When it didnt come after two days, I called to inquire and didnt get a call back until I called my insurance company on day four to complain. On Friday, day four, two hours after talking to State Farm, Mike the manager called and said theyre getting started that day and Id have my car on W or Th; it would only take three days. On Tuesday, I finally get the estimate I should have gotten the previous Wednesday and my car was estimated to be ready on Friday or Saturday; they were just getting started that day. My car was ready Friday evening. Im not upset about how long it took; Im upset about the dodging of my calls and lying to me. Its disrespectful and poor customer service.
Great service, repairs! Patient and informative.
Ive used Victory twice now and have had great experiences both times! The quality of the work along with their great communication makes this place exceptional. They go above and beyond!
I have nothing but good things to say. From the moment I dropped off my vehicle to the time it was done, excellent service and communication. I always spoke with Mike; he is so professional and friendly. I got regular updates by email and text letting me know how it was coming along, and it was done a few days before their estimate. And the repairs look beautiful (just wish the rest of my vehicle looked as nice now!). Would definitely use them again if I am ever in need of similar work.I also got my vehicle back cleaner than when I took it in, and I noticed that since they had to paint most of the right side of my van, they filled in a few chips that were on my hood as a bonus. Very highly recommend.
Got into a car accident that wasn’t my fault. The team at Victory Auto Body was kind, trustworthy and informative. My car was fixed early and super clean when I picked it up. I couldn’t be happier! I found my long term mechanics. Thanks!
Im very glad I used Victory for my repairs. The reviews are true! They do a great job and Eduardo and Mike are very nice and communicative. They’re a little short staffed right now because of the pandemic but luckily I’m working from home right now so it wasn’t a problem for me to leave my car for longer than expected. My car looks like new after my accident so I’m very grateful!
If youre seeking fast, communicative, great workmanship and value, I cannot recommend Victory Auto Body enough. Victory Auto Body fixed and painted my cracked bumper with amazing precision. In comparison to other body shops, its the little things like ample parking on their property, maintaining a clean and tidy office, valuing my time, and returning my car to me, cleaned and vacuumed, that I can really appreciate.
The lack of communication is what I had a problem with. I was told I could drop off my car the same day, but then I had to wait a week to drop it off and had to wait an additional 3 weeks before completion. Just wish I was given real time information instead of playing the waiting game.
Personnel are pleasant to work with and quality of work was good. Correspondence with clients could be improved regarding vehicle status, but overall a good experience and would recommend.
Great service and communication every step of the way. Never had this kind of communication from a car body shop. Excellent. Their work is top notch as well. Thank you for the great job.
Michael was absolutely great. He kept me well informed and the repairs to my car were done quickly and properly. I would definitely use this shop again.
I arrived to get service in their garage, and received very kind and reliable service from Michael, the work was done in the highest quality in the fastest time, in addition they did for me extra painting work at no extra charge, the prices are low and reliable, I will definitely come back again, thanks guys.
They were very professional and understanding of my situation
Best Auto Body shop in California!!!! I am very particular and did my research for auto body shops. Victory Auto Body in Burbank had so many great reviews so I chose them and I am beyond grateful I did. Mike and his team are phenomenal!! Top notch quality of work, very honest, professional, fast and friendly service (they treat you like family). Everyone there is always friendly and happy to help you. They kept me informed of the progress every step of the way which I reallly appreciated. My car came out looking and running better than new. I would definitely recommend Victory Auto Body to everyone. I guarantee you will be happy with your experience here
These guys are so professional and always on the ball. I was really impressed. They communicated with me from start to finish and work was beautiful.
Best experience with a body shop! I was merged into by another driver who accepted responsibility (shocking) and went to a couple of different body shops. Of course, all were annoying and one even stated he needed to keep my car for 15 days without even seeing it in person- the gall! I decided to go with Victory after meeting with Michael. He was straightforward and honest. I dropped my car off the next day (Saturday) and they started working on my car right away. It was ready and PERFECT by that Friday, as promised. I was kept informed of the work and progress all throughout, which I greatly appreciated. This was my second visit to a body shop and I went to a family friend prior and had to take it back as they screwed it up royally- I wish I knew of Victory before as it would have been evident that they would have gotten it right the first time. Great Job, great service, dont hesitate- they are awesome.
Michael and Victory Auto Body were quick, efficient and went above and beyond for our vehicle when we got rear-ended. In addition to excellent repairs, they gave us a complete detail and cleaning. The car looked better than we bought it. :) Definitely would recommend Victory Auto Body to anyone who needs repairs on their vehicle.
Awesome. Chose this place from yelp and it lives up the the good reviews. Car looks amazing, friendly customer service and quick! Worked seamlessly with insurance. Thanks!
1. The estimate was free.2. The price was right.3. The turn around was 1 day.4. The staff are friendly and professional5. The results were better than I was told to expect!I first saw Victory Auto Body’s 5 star rating on Yelp with more than 650 reviews! I wondered how that could be possible. I brought my Nissan van in for a front bumper repair, got a free estimate, they ordered the parts and they came the next day. VAB repaired my van the same day the parts arrived and in less than half the time they told me. Now I know why they’re rated so highly. They deserve 5 Stars!
Very Profesional did a great job
I’ve been meaning to leave a review. This shop did an amazing job on my Hyundai Sonata. I was going through a lot of trouble with a previous shop that was trying to take advantage of my insurance. I called Armani and his team made it all work without any extra stress or unknown dues/fees. No hassle or sketchy business. These guys know what they’re doing. They were very professional from when I signed the paperwork and until I picked up my vehicle. If I ever need a body shop I will for sure go through Victory Auto Body.
Nothing but good things to say about this place! Amazing customer service and prices. Extremely helpful.
The worst experience I have ever. Bad job. Bad pain did it to my car. Expennsive and bad customer service and treatment they are rude aggressive. I dont reccommend them at all.
Victory Auto Body fixed a body panel problem we had quickly and efficiently. I found Michael very honest and fair in his customer service. I would recommend them enthusiastically!
I have worked in the City of Burbank for many years. I have known about Victory Auto Body for a couple of decades now. Well, I finally needed their service… WOW… What great service I received!I took my poor broken vehicle to them after being a victim of a hit and run on the freeway. I gave them my vehicle and I was assured they would take care of it. They did ! ! !They worked directly with my insurance company and received all the approval needed for the repair. They worked hard for me and assured that my vehicle would be good as new. When I received a call telling me my vehicle was ready, I was excited. I arrived and saw all the repairs were completed and my vehicle was clean and shiny.I am very happy with the work done and the care given to both me and my vehicle.I highly recommend anyone to use Victory Auto Body, you will be glad you did…
The best costumer service ever. left my car looking amazing. have not had an trouble since I picked her up. I would recommend this place 100%. you will not be disappointed.
Excellent service and high quality of work. The staff is very pleasant and their work speaks to their exceptional skills and attention to detail. All parts damaged by collision were replaced seamlessly and the paint job was impeccable. Great overall experience!
Arman at Victory Auto Body is beyond incredible. My insurance company referred me to Victory and I have been a loyal customer ever since. My cars windows were smashed from a break-in, and Arman and his team quickly took care of it and made the car look like new. Arman even battled with the insurance company to get them to approve of an issue from the break-in that became evident months after the initial repair. Since then, Victory has taken care of all my auto needs, including repairing a dent, and smaller issues such as re-affixing my license plate. They are attentive and provide great customer care.You couldnt ask for more professional, personable, fairly priced, and wonderful people to work with! Highly recommended.
Great service! They care about their customers and make sure the job is complete. Received my vehicle back before the promised date, a rarity in this business. And their prices are lower than the competition. Adding a complimentary inside and outside detailing is a nice perk.I’d highly recommend this shop.
Good reputation in the industry for good work for reasonable price
I chose Victory Auto Body after I was sideswiped and needed to submit for repair through my insurance. But, I had some other body damage I figured I may as well get fixed while the car would be in the shop. They quickly provided me with a cost estimate for the additional repairs which was very reasonable. Their customer service is EXCELLENT. They kept me informed every step of the way. They even touch-up painted some scratches I had on the rear of my car...not to mention the wash, wax and detail that was done prior to them returning my car to me. I truly cant say enough about their knowledge, friendliness, communication, transparency and quality of work!
I brought my car in to have them fix a botched job from another auto body shop. They were amazing! Armani and Mike has my car fixed and I was back on the road in no time. Super friendly too! I will definitely be back to them FIRST next time!
Victory auto body did an EXCELLENT job repairing my car after it was damaged in a parking lot. They also called the rental car company who came and got me.I highly recommend them. Not only were they kind and curtious, after they repaired my car, they detailed my car inside and out !!The whole experience was stress free from start to finish. Thank you Victory auto body !5 star service !
Hands down one of the best auto body shops. Mike was able to get my car fixed and it only took 3 days total. I recommend this place to anyone who wants to get a quick professional repairs.10/10 to this place. ASK FOR MIKE.
I just picked up my car from victory and they did GREAT work. On top of that, they helped me through a truly brutal time with insurance (two different companies, 4 different adjusters, 3 appraisals, and WEEKS of delays) with professionalism and ease.Id 100% recommend them to friends and family -they really impressed me and I was very happy.
Armani and the entire crew at Victory Auto Body took care of all my auto-repair needs from start to finish. My Toyota Prius C had major bumper damage from a collision: Armani saw to it that every detail was attended to, and he returned my car with a shiny new bumper, beautifully painted and looking great! While my car was in the shop, Armani took all my phone calls and patientlly answered my questions and updated me on the progress of the work on my car.A few weeks after that, I went over a curb and a small corner of the bumper popped out of place. I brought the car to Armani and he had it tightened back into place while I waited and did not charge me. Armani is patient, knowledgeable, attentive and takes pride in his work and in the work of Victory Auto Body.I strongly recommend him and the entire crew at Victory Auto Body for all your auto-body work.Carl S.
Outstanding service and attention to detail. Victory auto body is the place to go for excellent quality service. At victory they treat you like a guest not just a client. Much respect to all the works at victory auto body.
When you go to an auto body shop, you generally assume youre not getting out for less than $500. The sliding door on our minivan broke and my mechanic across the street was unwilling to look at it, saying it would be a big ugly job involving removing body panels, so I drove it here. They had it good as new in hours for $80. Fast, friendly, and helpful people. They could have gouged me for a few hundred bucks and I would have just paid, not knowing any better.Obviously, I have no real idea how theyd do on a major job, but I certainly left with a good impression.
These guys were the best! My car was hit just days before a cross country trip and they worked so diligently to get it back to me so I could keep my schedule. Thanks guys!
I have used them numerous times. They are always extremely professional and their work is top notch. I won’t go anywhere else.
I have had all of my cars there at one point or another, and i have to say that the level of quality & professionalism is unsurpassed anywhere. My first experience was 2002, when my MBZ Drivers side window was busted out. Since then I have been back there 4 more time with different cars and every-time a very satisfied person.The folks at Victory Auto-body are always polite, respectful and professional and there work is top notch.I definitely recommend them.
I was extremely satisfied with there work. They did a very clean job on my 911. The car was waxed and immaculate when it was returned to me. I was very happy when I received my car.
They are awesome....my car is 11 years old and they made it look like new again!This is the second time I have had repairs done at Victory Auto Body and they really go the extra mile. They did a fabulous job on the smashed bumper and even repaired some minor scratches in other places on my car! Thank you 😁
Victory auto is awesome!! The manager Armen took good care of me while I was there gave me in detail what would be done in my car and the girls in the office are friendly and knowledgeable Vanessa was great answered all my questions and concerns. I was very impressed by the craftsmanship and speed it was done they finished my car a week before the original due date not to mention the good price they gave me, I really recommend victory auto for anyone who has any auto body work to be done.
They were on National Insurances approved list, but I checked reviews first. I was pleased with the ratings so I tried it out. Not only were they rock solid on the repairs they worked with me when I was called out of town on business towards pick up date. Though I hope you never need, I highly recommend them. Drivers side rear door all better, and they did an amazing detail, which was a challenge since we had just been on a 40 day trip!
Great auto shop. Always take my car there and do an excellent job. Highly recommend.
My daughter recently got in an accident and her front bumper was dented she looked for several Auto Body Shops and found Victory Auto Body Shop. The insurance gave us a list of body shops and we found this autoshop the best! The other body shops looked skeptical but at Victory Body Shop they gave a very friendly environment they made you feel good about leaving your vehicle their they gave me an exact date of when I was able to pick up my 2018 Dodge Challenger and it was ready on the day they gave me! No games played they fixed and polished my car they left it brand new! Im very glad that we chose Victory Auto Shop best decision made!
Great service quick and efficient. My car looks great I couldnt be happier thank you!
Had a accident last week, called Victory Auto and all the staff was amazing. Helped me in so many ways, got a tow company for me, called the rental company to come and pick me up and got my repairs done a week earlier than estimated. Armani thank you very much and to everyone else. Every employee is super friendly and knowledgeable.
They did an awesome job repairing my Honda CR-V! They also washed and detailed it before I picked it up.
Victory Auto Body is a top-notch business they keep you informed how the work is going the staff is all very friendly and their work is superb I would highly recommend them to anybody that needs body work on their vehicle.Thank you for the showroom quality work when you return my car to me you guys rock!!
Victory Auto Body has been my go to twice already in less than 2 years since being hit driving through LA. They are professional, quick, make sure you feel comfortable and also have a contract with enterprise in NOHO so they pick you up for your rental and drop you off to pick up your car once its done.Thank you guys for taking care of my baby!!P.S. they even washed and waxed my car while it was there. Nice touch. Definitely recommend this spot.
Nice shop, very complete for everything related to a car crush. We were rear-ended .. hopefully my Cady can be fix.
Awesome service. Took my vehicle there during Christmas week (which means they took at least two days off) to replace the drivers side front fender, headlight, and bumper and it was done in a week. Beautiful work. Mercury insurance worked with them to send me emails to track the repairs of my vehicle as they progressed. They included an estimated finish date which helped me to figure out how long to borrow another car. They beat the estimated finish date by 3 days.
Great attention to detail! And fast turn around time! My car looks new again!
Great service and customer care. I had a bit of a time crunch and the team at Victory Auto Body worked with me. I highly recommend.
Loved the service and quality of work. They went above and beyond standard expectations. Great work!
I am a very happy customer. They did a great job on my car!
Great Customer service!! All the staffs are so friendly and nice there!
Brought my 2013 Dodge 2500 pickup for bumper and paint damage and they did an outstanding job and quick too since I use my truck daily for work. They are local San Fernando valley guys who run an honest shop. As I hope not to have another car accident, but if I did they are the ones to bring it to.
Good place, Armani is a cool. He helpedbus out afterbmy girl had her accident. Very helpful and informative. Had the car in for about a week and a half and left it looking new. All the parts were from Lexus and they did a great job.
Great work ... Great customer service.... they got my vehicle back fast .... i Would recommend this shop
Just dropped my Grand Cherokee Altitude off for fender wheel and suspension repair and these people were the most friendly ive experienced. From the second i stepped on the lot i was greeted and reassured they will make my car like new. Will see how the repairs go but so far so goodUpdate 5/2018:Had to return three times to get the suspension shop they used in NoHo to tighten bolts and fix camber. Car was dangerous to drive in the first week almost crashed was all over road. A year later bolts lose again. Paid 80 bucks to have a no name guy to fix it and is finally okay now...
I had an accident on May 23rd. A working truck roll back into my Q7 passanger rear quarter panel. I called Victory bodyshop spoke to Armani. Great guy! Took care of my 2014 Q7 & left it looking like nothing ever happened thanks to Armani and all their staff.
Authentic honest service ! New in town and stressed to get my car fix on time to get to my new job, I never thought that I will find the greatest team ! They are professional and kind . I will never take my car anywhere else ! You got a customer for life ! Thank YOU!
Great customer service! Really nice staff
Work super fast and good quality
The best service and fast too. Above all, is the reasonable pricing.
Props to Victory Auto Body & Paint in Burbank ! They did an EXCELLENT job on fixing my car. They were professional and friendly, they even help me out with my insurance deductible !
Great Customer service, paint job was precise! Will always come back to this place!
Great service ! Love these guys !
Good body work
Again THE best
Very organized
So so
Great job on replacing my windshield and repainting my car roof!