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Dunn-Edwards Paints - Burbank
2420 W Burbank Blvd, Burbank, CA 91506, United States
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Dunn-Edwards Paints - Burbank

Comments
jr
Review №1

Very long but basic story short… don’t go here. There are other places that mix Dunn Edwards paint colors that have friendly and helpful people with good attitudes that care, at all. I simply needed a bright, white semi gloss for some doors and trim that was close to existing doors and trim in my home. I explained all of this and was incorrectly sold Velvet samples, not semi gloss samples (which they don’t do) and they would not return them when I went in even though I spoke with a person the night before and they assured me they would return them. It’s obviously not the $12 hI’m concerned with, it’s the principle. I was met by a person shaking their head at me as soon as I walked in the door and started to explain my situation! There are more infuriating details within this situation but I just can’t spend anymore time on this. Farewell Dunn Edwards!

fr
Review №2

I been there once but im happy they stay in business because tbey have big competicion and i dont want to see empty space in my hometown Burbank i want to see the progresss in my city and one my contribucion is support them

St
Review №3

Great customer service very knowledgeable staff will definitely be coming back for all my painting needs thxx diana

Th
Review №4

The lady that works here is one of the best employees I have ever seen work behind the counter. I didnt catch her name but you know who she is!!

CL
Review №5

My.... LoNg tiMè Favorite ! PaiNt Storè ... i find Everything the i Need for PaiNt work in my house...👍 Great Services.. & Prices..

mi
Review №6

Amazing!!!!!! The dunn edwards in North Hollywood made mistake lied cheated me out of $1300 wothless paint their mistake and they didnt want to help me. I went to burbank. Loved it they went above and beyond with their service. TONY UR AMAZING THANK YOU!!!!!! AND DEBI LOVE U BOTH!!!!

Fe
Review №7

Good service as always and nice guys attending

Je
Review №8

Always helpful..go the extra mile

Se
Review №9

Ordered over phone for tochless service!But color was flipped due to communication slip up..... THEY MADE IT RIGHT! a rare quality today, thankyou

An
Review №10

Clean, well stocked store with friendly service. Professional Color Advisor Rosario Hernandez was so helpful when we came in stressed out about our paint color choices. Were thrilled with all the colors she helped us pick!

Ra
Review №11

It was good, and I saw a very nice person I knew,, Debbie Sterling . She was working at the Glendale store several years back . She offered me to come back for all my painting needs . Great personality.

Ru
Review №12

Fast and friendly service for paint needs.

He
Review №13

Great customer service

Th
Review №14

Great staff friendly and knowledgeable, they have a wide variety of products, services, and accessories! High quality paints for any application

An
Review №15

As a woman alone could not do it without them. Doing inside and out.

To
Review №16

Disappointed with product and service.Hate the Sparta Wall paint. After 2 coats, it barely covered. Probably would have needed two or three more. But I switched to Sherwin Williams and got it done in one more coat.Pre-sale, the rep could have told me that primer is absolutely mandatory. I’m not a pro. I needed this advice. The paint seems useless without a flawless primed under surface.After the sale, the store Manager missed a golden opportunity to make it right. Help me out. Win my business for a long time.They did not take that opportunity.I was looking to standardize on one brand in my house upgrades work. I will try Sherwin Williams instead.

Ta
Review №17

Very nice and helpful. I couldnt make up my mind on what kind of paint or brushes or any thing I needed employees were very patient and heloful

Na
Review №18

They don’t use the ticket system or call numbers. Which is fine if your buying paint at 2pm but not cool if your buying paint early in the morning and need to get to the job site. Also under staffed. First and last visit to this location.

Va
Review №19

Excelente place for paint and matching colors.

Bl
Review №20

Terrible description of product (concrete stain) would not offer a sample..just wasted $100

Ja
Review №21

This store has always been great. Great staff and great products always in stock.

Je
Review №22

Super fast service, friendly and extremely knowledgeable 🤘

An
Review №23

Great paint I use only it

Ca
Review №24

Dunn Edwards is a great product to bad employees forget your the customer. ts a shame, this store is so convenient to me but a lack of customer service and experience is always a issue here.

Da
Review №25

Service was ok, tons of paint to choose from.

St
Review №26

Great guys for All your paint needs

Se
Review №27

Very friendly and helpful but not quite as knowledgeable as I had expected for a jobber store.

Mo
Review №28

I didnot go there, only passed by!

Ig
Review №29

Best profucts always on stuck

Fr
Review №30

Very professional and helpful.👍

Ad
Review №31

The color specialist, Rosario, was excellent!

Ro
Review №32

The people working there take forever. Is the slower store in the valley

Ko
Review №33

Picking up materials

Da
Review №34

Good service and products

Iv
Review №35

Good service

Er
Review №36

Excellent service!!

Mi
Review №37

Good

Co
Review №38

😎👍

RI
Review №39

Kooo

Vi
Review №40

Excellent customer service very neat and clean do not make you wait long

Lo
Review №41

The best place to find the best paints and have some discounted brushes accessible prices better than at the Home Depot

Ma
Review №42

Excellent attention

Information
27 Photos
42 Comments
4.2 Rating
  • Address:2420 W Burbank Blvd, Burbank, CA 91506, United States
  • Site:https://dunnedwards.com/directory/store-list/burbank-166
  • Phone:+1 747-400-2950
Categories
  • Home improvement store
  • Business to business service
  • Paint store
Working hours
  • Monday:6:30AM–5PM
  • Tuesday:6:30AM–5PM
  • Wednesday:6:30AM–3:30PM
  • Thursday:Closed
  • Friday:6:30AM–5PM
  • Saturday:6:30AM–5PM
  • Sunday:6:30AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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