Ace is the best place to shop, such a variety for everything.
Theres always someone to ask for help when I need it. The employees make this store a true hometown store with their commitment to customers and service.
Its a small town local hardware store. The employees are always helpful, courteous, and kind.
My local go to place for home projects. I can always find that strange bolt, screw, pin or whatever to work for my project. I am thankful we have ACE Hardware!
It was nice. Looked at the Kitchen Part. My Roommate got a good deal. On some stuff
Friendly employees, easy to find what I want and someone always ask if I need help.
Great place if you like saving money and need to buy some lights tools batteries painting supplies you name it thanks for a great experience and the best quality you guys have would be how clean your place or facility is thanks for keeping it clean.
Nice place, good service, so so selection, love the paint tho.
The staff here are very knowledgeable and willing to help. The service is fast and they have treated me very well after the purchase. I have had to return and exchange items and the experience was pleasant and smooth. They really did aim to please.
Always Have Fast Freindly Service, They Staff experts to answer questions about there line of pdoducts, easy to find signage pointing to your products. They use social distancing labels, and follow saftey procedures.
Great the best service in townTy Leon
Always enjoy the pleasant atmosphere
Very helpful and nice
Always great service at Ace.
Good store kinda expensive but usually you can find someone if you need help
I love to shop there everyone is so friendly! I only have one complaint and that is I can never use my coupon. Over the past week, I have spent over$400 and havent been able to use my coupons! Too early or cant be used on sale items! Phooey, whats the use in sending them out?!
Easy to find what you want, get in and out. Prices are extremely high for the same items you can buy elsewhere for cheaper. Friendly and helpful staff.
Ace is the place ...now the song is stuck in your head too !!! Theyre friendly and the store is will stocked. Painting a wall go there. Building a wall go there. Getting married set up a registration. Maybe I shouldve check make sure they still do that. Candles lots and lot of cool stuff. Snacks too.
Friendly employees, fairly large store, limited parking.
I love this place
Bought a new lawnmower in the box. I got home put it together added the gas and oil and it wouldnt start. I called to return it and the manager refused to let me return it because I had put gas and oil in it. How would I find out that it doesnt work by not not adding the fluids? The manager was very rude and lacking in customer service skills. One would think that companies such as Ace would want to keep their customers happy so they will keep doing business there. I wont shop there again.
Nice store with eager to help staff.
Prices arent my favorite. But, the Burley store has everything you need. The mng Leon knows his stuff.
Theyre always friendly and helpful
Great Christmas light selection. I like the customer service.
Have most anythin, friendly, helpful staff
They were friendly and had what I need. The price was higher than some others, but the quality of their products are usually better. The wait time to pay was less than a minute.
They’re so much more friendly and helpful than the other big hardware stores. They always greet me when I get there and often have staff nearby and knowledgeable about what I am looking for. I appreciate their help.They also have a military discount which is a great bonus for me.
Good customer service didnt have exactly what I wanted but I did with what they had
When youre on the south end of Burley and dont feel like driving north or out-of-town, you will most likely find what you need here. The downfall to this store is the manager is rude, always unpleasant and once even had my elderly father followed in the store for fear of shoplifting (I call it profiling). . When the Rupert Ace Hardware manager was here reviewing/inspecting this Burley location and as I walked in the doors he immediately offered his assistance (with a smile & kindness) that moment validated how rude & discourteous the burley store manager truly is (or maybe its something else I do not wish to post at this time..)
I Love working at Ace Hardware. Ive been working at Ace going on 5 months and what I Love is the people I work with, also the customers. Interacting with the customers and being able to help them find what they are looking for.
I bought a creosote cleaning log. It was a good purchase and the people here were helpful.
They were really helpful with the parts I needed to setup my under counter dishwasher.
Great friendly peaceful place
Helpful employees.
Prices market up on most items double
Good selection of tools
It has a lot and the staff seems to be friendly but last time i needed a part for home repairs i called in advance to see if they have it and a young teenage girl answered all fine and dandy but she told us they have it.. we get there and they dont even carry it, i was definitely upset after that and i dont think Ill come back to it. After all if they want to hire staff that will willingly give wrong information then i dont think it is a good store to shop from.
Has what you need
Always a great place to shop
Man who helped me was very nice and friendly
The cashiers were very helpful. The paint lady was as well. I walked past three different sales people and none of them asked me how I was or if I needed help. Overall my experience was ok.
The price of the item I was looking for was over twice the price I could purchase it from on Amazon. So I waited a couple days for it. The employees are very helpful.
Knowledgeable staff
Basic hardware store. They dont have a lot of what they do have. I went there for a wrench and I had to look all over 3 aisles to find one where it wasnt supposed to be. Not anywhere near the other wrenches of its kind. The other wrenches like it they had one maybe two of. Not a lot of options. Not one person walking around that worked there asked me how I was or how I was doing. I stood in line waiting for the cashier to stop talking to her friend for 25 minutes before I butt in. She seemed annoyed and snippy. When I put my card in I forgot to hit debit. She said this might help laughed and smirked at her friend as she hit. The debit button.
Ace has everything youd need for a weekend project and they have a great staff.
I use Ace Burley for a number of the supplies for our plant here in the area. The staff is knowledgeable and helpful. They even have an outside sales division for customer with accounts. We have found numerous items can not be found for less than Ace Burley when using this service.
The store looks great, the staff are friendly
Appreciated the extra help in finding and ordering the filter for my fridge. Everyone always goes out of their way to answer any questions or concerns I have.
Quite, good sized store. .. everyone seems to be generally nice. ....
I typically go to ace because it is so close to my house. I find them to be more expensive then other places in town so if I have time of go elsewhere. Great customer service and all just a little expensive IMO.
Its a great place that has special products
Good variety if home repair items
Nice people,great customer service.
Love this place! Great staff! Great local business!
Very expensive plumbing dept.
They had exactly what I needed and a fair price.
Good selection of merchandise and helpful staff.
They needed more than one checker.
Very friendly and knowledgeable staff. Great selection
Service is great, speed on getting that service can be a bit slow. Otherwise 5 stars.
Quite the store. Like a mix between a department store and a hardware store
🎶Ace is the Place of the helpful hardware man!🎶
Great staff easy to work with and super friendly
A Very good place.
Very helpful staff. Quick cashiers
Great service. Friendly people.
Good but watch the uhaul. Theyve over charged me before
Has what I need when I go there. Staff is aware of product placement
Very good service
Those guys are very helpful in there!
Looked for potting soil before the season took off. Employees helped and even grabbed a bag from the back since they weren’t on the self yet.
Great very helpfulgreat needed bird food and it was on sale
Not too good. I asked for help with the paint and no one ever came. Ileft upset. Maybe I should go to a different place?
Awesome service and help.
Good young man to help me.
Awesome employees
Friendly help. Fully stocked.
Casheer clerk did not want to do what the customer wanted done of which had always been previously done for this customer.
Great place to shop and wonderful service
Some of the ladys that work there are not friendly
Helpful staff and a good variety of products
Excellent products and services.
The young man knew exactly where everything was and made sure I was good before he walked away.
Didnt have enough of what we needed to fix our RV plumbing.
Great service!
Always a good experience.
Always helpful, always friendly!
Good place for sanding supplies
Not sure what the deal is, but one of the cashiers seems to have a chip on her shoulder or something every time i go in there.
Beer, pizza, pasta& wings and get ur green salad.
They usually have what I need, but are priced high so i dont shop there frequently.
Quick simple in and out
Local business been shopping there for years.
They try to have everything. Just never have what i need
Friendly and helpful employees
Great amazing service.
Helpful staff
Great Help