While Curtis Lumber provides building materials for professionals who buy large quantities of supplies to construct buildings, I am happy to report that if a neophyte like myself walks into the lumber warehouse for a small DIY project, they are super helpful (and patient!). I planned my visit to Curtis Lumber at an off-peak time (mid-week, in the late afternoon) when I didn’t think the BIG project folks would be around buying truckloads of supplies. Since I was the only person in the warehouse, Tim was able to answer my son’s questions over FaceTime and cut the wood to the size that my son needed for his dorm room bookcase. The drive-in warehouse made loading the car super easy. Curtis Lumber is the place to go for BIG and small projects alike.
I just thought clara is amazing. Cant wait to continue to work with her..
I used to live in upstate New York and had great experiences at our Curtis Lumbers. We moved to Vermont last year and I recently reached out to the Burlington Curtis for help with getting a bathroom vanity. I left voicemails for the person in Kitchen and Bath that I was transferred to. After two weeks of unreturned calls I called back and spoke with a clerk who filled out a kitchen and bath referral request. Never heard anything from that. I called and asked to speak with a manager and explained the situation. I told him I simply wanted to see what the options would be to work with Curtis on getting a vanity and would someone be able to help me. He told me he would speak with the kitchen/bath staff and assured me that either that person or he (the manager) would call me back. Well, no one ever called. I know its a busy time for building supply stores, but I was really disappointed in the absence of any customer service. After that experience, Id be wary to utilize their design services. Even if you can get someone to return your call.
So we were going through our kitchen renovation design and we went there more than 5 times to talk about it.we were so close to finished it actually she was friendly and helpful. we loved it. But she ditched us. We emailed her and called her so many times but she ignored us. We were going to spend flooring and tiles everything around kitchen. And after that we were thinking about our bathroom renovation... I guess they dont care about big loss.
We used Curtis for a deck project. They helped us pick materials, gave us some tips on how best to use them, and told us what what and how much of everything we would need to get it done. Were very happy with the service and customer support we received there.
Handy little local hardware store with a decent supply of lumber. Mostly plays to a contractor crowd but theyll hook it up, always friendly. Cheap cut keys.
Been going here for years- Staff is always friendly, knowledgeable and very helpful.
Great staff and high quality products. Competitive pricing.
There is just about anything that you might need or want to build your home 🏡 or addition. You can also find items here for those smaller projects. I find that the drive- through warehouse is a big plus when you are shopping here. It makes loading your vehicle a much more user-friendly experience. I must add that the warehouse staff and others are top 🔝 notch.
Overall a nice store, with a nice selection of tools and supplies. I would have liked to see a little bit more of a variety of hand tools that are hard to find in other places, but generally the store had nice stuff and a good selection.
I like going to Curtis Lumber instead of Home Depot or Lowes because you get much faster service. You are in and out much quicker and people are readily available to help you where in the big box stores you have to look for somebody to help you
Excellent service. Forget big box stores, this is your spot.
Fantastic locally owned place. The service is stellar. Full service hardware store, flooring, paint, lumber.
Great selection of supplies for making home related repairs & upgrades.
Great hardware store. They should call it: Curtis Lumber & Hardware so that people know they can get hardware there and not just lumber. I had no idea.
Very friendly and helpful
Great place, great people, great service. You need help, they help. You have a question they have the correct answer.
Awesome People and product !
Great service, amazing products, excellent lumber, and knowledgeable staff.
Great, informative employees, only store in town
The staff is rude. I wondered around the store for a half hour searching for what I needed. The staff was too busy talking to each other
The people at Curtis are fantastic.