We purchased a desk bed unit in 2019. It has been my favorite piece of furniture ever since. I show it off to everyone who visits my house. Come see my office, where I work on the nice big desk every day. When we have guests stay overnight, I love showing them how easy it is to make their bed. Unfortunately, 2 years later one of the struts was clearly twisted and worn, moaning each time I lowered the bed. I called Don to request the warranty hed told me this U.S.-made unit had. He immediately followed up with the company and ordered new struts. A few weeks later he installed them with a fair service fee. Unfortunately, we quickly realized that something wasnt right with the new setup - rather than getting a spring-assist, I had to lift and lower the whole weight of the bed myself. Don again quickly followed up with the manufacturer. The fix was simple - we were able to do it ourselves. Don never treated us as problem customers - just as people whose problem he intended to help solve.
Very helpful and I am very pleased with my purchase and am excited to have it delivered to my home!
Great personal service. Goes above and beyond! Quality furniture to last a lifetime.
Don was very helpful and knowledgeable.
Beautiful, high quality furniture and accessories. Unusual art pieces. Best store in Western Washington ! The owner is awesome too !
No zero availableThis is not a good placeSerious issues
High quality products at a good price
Good store
Went to watch my grandson.