Associates were nice and friendly. They were very Helpful in finding what I needed. I love that theres still a location to go in and shop at. There wasnt a long wait to get it in. I will definitely be going back!!!

This location opens earlier than the others locally. Helpful staff and just a great place to shop. Wish they had all online mens body wash in stock other than having to order online. But still worth the stop!

Very nice and clean. EVERYONE was absolutely is sweet. Thanks Ladies and BBW

Love the Candle Sales! I bought 2 fall scented candles today for the price of 1! I love Bath and Body works candles they make my whole house smell wonderful!

Very nice . Employees were helpful. Thanks.

Sales associate was very helpful and courteous to me and my granddaughter. I wanted to purchase only for her❣️, but the buy 3 get 2 free offer was irresistible. You can always smell B&BW before you get inside!

Disappointed they advertised a specific special hand sanitizer for $2.00 didnt say it was online store went to local store wouldnt honor price. I called corp office they said online only. False advertising!

Love the products and the staff was helpful and friendly. I appreciated the interaction!

I went in with the intention to purchase only a few small hand sanitizers and they were completely sold out. The store associate said they were all out of them but I found some wrapped up in the 3 items for $12.00. Clearly, Bath & Body Works were trying to take advantage of this current health crisis.

Love, love, love the fall scents but really theres nothing in that place that I dont love!

I like this store. I have a love for the Winter Candy Apple scent. They have skin care for men and women, as well as sanitizer, candles, and more.

Nice store. Support your local store at Courtland Center

The staff was awesome ☺️. They have a great sale going on now.

Very helpful employees! One of my favorite locations!

I stopped in for there annual summer sale. Very helpful team members.

My favorite location.I am now so fresh & so clean

Things are overpriced. Staff act like they are better than everyone around them, also heard them making rude comments about and to security

Very friendly employees, welcoming and wonderful selection. Good deals too, Ill definitely be returning.

Great selection, great staff! Customer service here was amazing.

WELL STOCKED AND SALES PEOPLE WERE VERY FRIENDLY AND HELPFUL.

The employees there were so helpful!!

Great when they have mens deals

Gift card for granddaughter, organized, covid-19 careful. Clean, friendly service. Easy to get to.

My favorite store!!

I Love this store and their products and the ladies working there are polite nice and very helpful 😊. Oh and my coupons are awesome 👌

Wow customer service is top notch

What a great experience, my daughter and I went to Genesee valley bath & body works and the employees just wanted to stand on top of us, at this location Cortland center they were so fantastic they you know reached out handed us the bag they were respectful of our space and so very polite great customer service!!!!

Love this place!

Amazing service! I am always greeted will a smile and a warm welcome

My favorite store. Birch Run outlet has a better selection of everything!

Very helpful staff, knowledgeable about the scents and great for helping you figure out the deal and coupon combos (which on some stores can be very confusing)

Stopped in for my wall flower refills. The new seasonal scents are pretty good also

Great deals now!

Love this location, the staff is always super friendly and helpful.

Great service and a variety of products in stock.

Just left here and everyone was helpful and spoke all except for the lady name Amanda who checked me out,she put my money on the counter,didnt speak or say have a good day or anything she was just all around rude and should not be working in customer service

This store wasnt stocked very well. I went in a few weeks back for fall candles and all they had were Christmas. I got a few things because I had a 20% off but I was very upset and didnt get what I came for.

Great service and deals as always

I love bath and body works. Staff is always helpful and the store is always clean and smelling nice. 😊 I could go crazy in here all the nice candles, body care products, and the fabulously comfortable shea infused socks. My little ones like that they can try the lotions and soaps. Lol they have a sink with paper towel right in store.

I was very happy with my purchase.

I love this place. The staff is pretty nice too. There was some great deals. Definitely worth checking out. It was busy but not so much that it bothered anyone.

Very helpful and friendly staff!

We had a great person helping us. The store was well kept, most of the people working there were very friendly and always asking if we needed help.

Love this place! The ladies are always ready to help you find what youre looking for.

The staff is always so nice!! They always let me know whats on sale, and have great suggestions for products that work great.

Went shopping with my sons girl for Christmas gifts

Everyone Im very helpful

Didnt get my candles but still a great selection of items

Ashley did great on helping us find the exact scents we were looking for!

Dont like the way Corporate handles things. But the girls are Courtland Center store are the best. They are the only reason that I come back.

Friendly courteous service!

Love the 8$ candle sale and they make a great gift when you need something for many people! Love the night light plug in air fresheners as well very pretty and work amazing

Staff is always friendly and very informative. Love the candles especially in the fall scents.

We love this store

Favorite

Very helpful staff found everything I was looking for

This is where I wanna go when I Retire. I love this place

Love all the girls at the center bbw location, this is my favorite store if your not 100 percent Happy with your sent bring it back and exchange it, thank you bath and body works dont change a thing!

One of my favorite stores. Clean, friendly store, with my favorites. bath products.

Was out of a lot of scents.

A thousand wishes fragrance is my absolute favorite.

Great customer service

Friendly helpful staff.

Bought my first fall candle for this season with my coupon, great price. I cannot wait to burn it, it smells great!!!

Love the wallflowers and soap i always spend way too much money

I go to walk at Courtland Center and when I walk by Bath & Beyond theres always a beautiful fragrance coming from there

Not a big store but they have alot of good items

OMG. I DIDNT GO THERE! I WAS IN GENESEE VALLEY AND I SIMPLY WALKED BY. I DIDNT EVEN STOP THERE!

Has a super awesome selection of smells and products.

Love this store, the body wash shower gel, the smells so clammy. Great deals

Very friendly service and very helpful ! 🤗

I love there buy 3 get 3 free plus get to use all coupons on top

Ask for Donna At court land location very good customer service

One of my favorite places ever.

I go here every weekend the staff Is wonderful.. i live this place

Customer service was excelllent and so were the deals going on

With coupons and sales its a bargain. A little too warm in the store though for winter.

Very nice staff. The place is always tidy, I enjoy my exoerience here everytime.

Love the selection of hand sanitizer!

Love their products. Especially the soaps and antibacterials.

Very friendly staff. Looks and smells great!

Love this store and always has good deals

Great service. Love their products.

Smells beautiful in there

This location is typically not as busy the location in the other mall, so I much prefer stopping in here. Staff has always been friendly to me and lots of selection.

Disappointed they didnt have patchouli & Vanilla oil in stock. 😞

Staff is wonderful. Very positive experience

Was great no big crowds at Xmas

I love this place. I can never get enough.

Love their products. Very friendly staff

Store employee very friendly and knowledgeable about products

Clean store, great selection. Friendly staff.

Has some great hand lotion!

I just love the smells

Nice products! Need to go again soon!!

A lot of Stokes McCray play scandal smells good in there

To much to make you smell better not a mans store

Supper nice people great service

Very helpful staff!

Gots to get my smell goodz ya dig