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Atherton Road Sales & Service
6468 E Atherton Rd G, Burton, MI 48519, United States
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Atherton Road Sales & Service
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Ke
Review №1

Thank you to all the wonderful employees that help make Atherton rd sales what it is, everyone is very knowledgeable and helpful, JW at the front counter definitely knows his stuff and so do the parts people.I will continue to only choose them for all my business needs. Definitely recommend!

Du
Review №2

They are always helpful and honest. I own a local tree service so we count on them to keep us running and they never let me down. Thanks again!

Al
Review №3

JW was great to work with. Had a large selection in stock and ready for pickup. Would highly recommend checking them out!

Je
Review №4

The guy at the counter was great and quick. Understood exactly what I needed

Ma
Review №5

I’ve been doing business with Atherton Road Sales since I moved into my semi country style home 17 years ago. Every time I need something I think of them first. Friendly, and easy to talk to. Good service and sales. My kind of store. They can take care of all your yard needs and more. They’re coming out tomorrow to show me how to operate my new tractor at my home. Can it get any better, I don’t think so.

Mi
Review №6

JW is an amazing sales person they went above and beyond to help us and keep us updated on our bagging system for our xmark they have been great when we bought our system I would totally recommend this place for all your lawn mowing needs amazing people

Ph
Review №7

Atherton Road Sales, is a perfect example of small town family owned business type customer service. Everyone there is always friendly, knowledgeable, and no high pressure sales. I just went there to buy a new chainsaw, I had an idea of what I wanted and he just reassured me I was making the right choice. Bought a Stihl MS 261c and certain it will meet all my expectations. Keep up the good work, you guys are great!

To
Review №8

When it comes to customer service, this place has it down perfect. They are professional and knowledgeable. Have purchased equipment from them and have never had an issue. They will do the right thing if the situation arises. I decided I wanted a more powerful power washer after I used mine once. They upgraded me with no questions asked. Now I know I have the right piece of equipment for my needs.

Jo
Review №9

I wish I could post this with no stars. This establishment picked our Cub Cadet mower up in April for some warranty work. Our mower was returned in early October. Mower had less than 5 hours and would not stay charged. Voltage Regulator. They could not get the part - not their fault. Asked about a loaner so we could keep mowing - NO. We paid for a service to cut the lawn from April until early October. Asked about getting the oil changed while they had it - they wanted $100+ for that - could not even throw in a complimentary oil change after we had to pay a service $250/month while this establishment had our mower. Garbage. This is the absolute WORST customer service I have ever encountered. I will NEVER recommend this place to anyone - in fact I will tell people to avoid it at all cost.

De
Review №10

The guys at Atherton road sales are very good to me and my buddys every time I walk in there its a good experience they get me the things I want and need to keep me on track every time!

Ro
Review №11

I purchased my mower in the spring and went back yesterday to purchase a blower and trimmer. JW is very friendly and great to work with. I will defiantly be going back for any other needs in the future. Buy local.

dr
Review №12

This place was great! The service guys were very helpful and polite. They took the time to explain things and have great interaction with the customers, very unlike other equipment sales places in this area. Customer service was top notch! I will definitely go back there for things needed, sorry other stores, you could learn a thing or two! I will tell all my friends to switch to Atherton road sales. Even tho it is a little bit further drive than the others.

Ba
Review №13

Bought a nice Stihl saw from them showed me how to use it and everything very good costumer service

Da
Review №14

A big thank you to JW for great service and help while deciding on which new mower to purchase. I am very happy with my new Exmark. Would highly recommend them.

Sc
Review №15

Great parts and service. Highly recommend for any equipment or outdoor service products!

sc
Review №16

Easy to work with and knowledgeable with their equipment. Quick in and out with purchase and operational questions all answered.

Ca
Review №17

I had bought a 60 laser Z E series, in may and I LOVE the machine! The guys there are very respectful, knowledgeable, and helpful. I highly recommend Atherton road sales to anyone looking for a new mower, weed whip, and anything that cuts, trims and has a motor.

Ca
Review №18

10 year customer, great parts and service ! Exmark mowers have been awesome !

Da
Review №19

I have a small lawn service with approx 20 clients that I started up this year. Its my part time job to help pay for my kids college. This past week I had finished 2 accounts and was about to start my third. I turned on my exmark Lazer and it started up and stalled. I tried starting it again and would not turn over, completely dead. I proceeded to call weingartz and lumberjack shack and they both advised me to bring it in and they could look at it in couple weeks. As I mentioned Im a small business and I dont have the luxury to have back up mowers. A 2 week lay over would cost me $2000. I then called Atherton and spoke with Brandon in service. I explained the problem and said to bring it in and he could test the battery. I immediately went up there and he tested the battery and it was good. Brandon and now Dan noticed that a wire was bad leading from my battery to the engine. Within 15 minutes they had diagnosed the problem and got the mower running. When I asked then what I owed them they stated, no charge, just come back. It was so hard to believe that these days there r shops that r not out just to make a quick buck, but to have loyal customer. Im that loyal customer now. Thank you so much guys u made my day. I will b a lifelong customer. I recommend anyone to Atherton.

Ch
Review №20

I recently bought a one time used Stihl trimmer from here. got a great deal, good guys up there, friendly, nice guys. I will do business again, Thank you to J.W

Ju
Review №21

Atherton rd sales has always been the most convenient and friendly place to get service, maintenance done on my machines. Great sales staff, management and mechanics!We are a small business and they understand that our small fleet of mowers and equipment are very important to keep us rolling.Justin M

Ni
Review №22

I had to have an ECU changed on my Exmark Lazer Z. The part had to be ordered and I was quoted a price for the parts plus labor. The pricing seemed fair for the parts and the labor. I went to pick up the machine after the repair was completed to find other items such as belts, air filters, oil, oil filters and spark plugs were replaced and was being charged. I agreed that the hydro belt needed to be replaced, but I never authorized the rest of the work to be done at all. It was not in need of plugs, oil/filters or air filters as that was all replaced less than a year ago. I told them to take off what they could and refund me. Did they not expect me to look at the detailed invoice and notice the extra items that had nothing to do with an ECU conversion? Dont try to get over on people, ARS! I should have asked for the original oil and filter to be put back (but we know that was not an option).

Je
Review №23

After having a horrible experience at a nearby mower shop, I came into ARS and was greeted promptly and with friendly side talk. The salesman was one of the owners and very knowledgeable about the mowers I-was inquiring about. I had about a 10 minute conversation and I was sold on my new mower. Great guy, great prices, very painless process here. I’d definitely recommend them to family or friends.

Ke
Review №24

Got the saw I was looking for at good price with great service.

Sa
Review №25

Very detailed and answering questions and experienced and what they’re talking about I would recommend. Recommend this company for all your parts and service

Je
Review №26

ARS is the place to go, I purchased my new e-series from here and J.W. Made the whole process so easy and fast. I will absolutely be using them again for all of my outdoor equipment needs and service! These guys are top notch always friendly and smiling. If I could give it more than 5 stars I would! Be dealership around plain and simple!

Ra
Review №27

Great place for parts and service ! Very clean and well kept

Ja
Review №28

Very helpful. Found me a chain for my Ryobi saw. They could have tried to sell me a whole new saw but they did the right thing and hooked me up.

Mi
Review №29

I recently had service on my exmark mower. The service technicians were very professional, knowedgable and timely. They got me back to my mowing within a day. Highly recommend.

Mi
Review №30

Great place to go get all your lawn care needs! Great customer service and the parts guys are the best and very knowledgeable!!

Sa
Review №31

JW was great to deal with I have been coming here for years and will continue to do so

Cl
Review №32

Easy to order parts. Fast delivery.

Ma
Review №33

Great parts and service dept. Thx ARS

st
Review №34

Why wouldnt you give your money to the local shops? All big box stores sell trash and treat the customers like cattle.I walked in the door, where i was imediatley greeted by J.W. I told him I was looking for a homeowner grade zero turn to replace an aging Dixon. He showed me the few options the shop had on hand as well as units that could be had in short order.Thats when J.W. hit me with 0% Finanace for the life of the loan. I dont know about you; but thats free money folks. I chose an Exmark Quest 50 that was on the showroom floor .After signing my name on the dotted line, a total time involved process of 20 minutes, I scheduled delivery for a saturday morning timeslot. A quick pre flight safetey check with the delivery guy and i was ready to go, with a considerable quantity of gas already in the tank.Fast forward 3 days later. I had the oppurtunity to get some seat time and there was a wheel speed issue that was causing the unit to turn slightly on straight runs. It required constant stick correction. I called that morning and without hesitation, J.W. had someone over that afternoon to pick it up for service. And just as quickly returned the next day with the bonus of it being washed down.Your not going to get that level of service hardly anywhere in this day and age. Stop in and spend your money liberally and im sure theyll hook you up with a hat if you ask. Thanks guys.

Jo
Review №35

The parts and service are flawless!! These guys take care of everything you need and have it all.

Ja
Review №36

New to the area. Great service and atmosphere. Will be my home base for any needs or services forsure!

lo
Review №37

Went there today on June 30th at about 3pm told the parts guy that my exmark was bogging down when in motion with the hydraulics he said its the regulator not well lets start with this and go from there. So I call back up and tell him hey I just bought the regulator come home mounted it and nothing changed he says Im not a mechanic and its non refundable. I asked what I needed he told me I didnt tell him what I needed because I didnt know lesson learned will never spend my money there.

Na
Review №38

Great shop come see Jw he will make sure you are taking care of

Im
Review №39

Great customer service! Sales men were amazing at determining needs and wants. Highly recommend!

pa
Review №40

Great place for hardcore commercial mowing equipment, sales and service !

Ju
Review №41

Scag mowers are best ! ARS takes great care of us !

Be
Review №42

Purchased a new Exmark Radius Zero turn. Very happy with my purchase and I received great customer service.

Ro
Review №43

Great people to work with, from sales to service. Very knowledgeable. They care!!

Ma
Review №44

I stopped in to get information on Stihl chainsaws...and information I got. They asked all the right questions to make sure I was getting what would best work for me. I wanted to purchase local and from an independent, so that if I ever need service, parts or just plain had questions, they would be there. Haven’t used my new chainsaw yet, but looking forward to years of use.

Jo
Review №45

Great service as always, very nice store

Sa
Review №46

Great parts and service department!

Fr
Review №47

Always great service and the sales team is very helpful!

Sh
Review №48

J.W was amazing!! You could tell he wasn’t all about the sale and more about helping me out with starting my lawn care business. Genuine guy!

To
Review №49

Very hands on with new purchase. Truly appreciated!!!

Ba
Review №50

I had a great experience buying my new Scag mower. The sales staff is extremely knowledgeable and was able to answer every question I had about the equipment. Overall a really good store and I will be going back!

Di
Review №51

Very helpful. Helped diagnose problem for my do it yourselfer. Will always buy parts from you and new lawnmower when needed.

ma
Review №52

Super fast and friendly was there less then an hour and had my new machine loaded and ready to go J. W. Mckittrick is an awesome knowledgeable guy would highly recommend to anyone

No
Review №53

Great dealership! We willingly travel just over an hour for JW and his family’s service and knowledge of the products they sell. They are such a great resource for lawn care companies and owner operators like myself.

Ta
Review №54

Last week we bought a beautiful Vermont Casting wood stove. Could not be happier. JW was very informative and helpful. He under promised and over delivered.

dy
Review №55

Great service great people and good selection would definitely recommend

Ti
Review №56

Best place to go for all your lawn equipment needs with the best prices in the county

Co
Review №57

Parts department guy helped us out greatly.

Mi
Review №58

John fixed me right up in service yesterday! Stihl pole saw back in business. Looking forward to trying the new 5 sided line for my weed Wacker as well.

T.
Review №59

I bought a mower from Atherton Road Sales about a year ago! JW took the time to explain the best mower for what my need were. Their customer service is wonderful! They always take care of me with personalized service. They have a lifetime customer In me! Highly recommend.

Ru
Review №60

Great place for all your outdoor equipment needs!!! Great People!!!

Co
Review №61

Went in and bought a chainsaw from JW. Great guy to deal with. Recommended a saw for my application. Awesome deal on the price. Alot cheaper then other stores. Went thru maintenance and operation of the unit in great detail. I would highly recommend.

No
Review №62

Hi, my name is norm I have been going to Atherton road sales for about two years now. I have taken three different lawn mowers for my business. Which were 1 x mark and 2 walk behind. Never had to take them back again. Only for regular service, they know what they are doing. Worth every penny, Very professional, and friendly.I highly recommend this place!

Fa
Review №63

Needed a snowblower and contacted Atherton Road Sales & Services. Very good customer service. Sales person explained differences, pros and cons. Very friendly and personal environment. I would definitely recommend Atherton Road Sales & Services to friends and family.

Be
Review №64

Very rude and unprofessional. Was talking to one of there staff and before the conversation was completed he walked away. Did not see anyone of there staff with masks on. Have been there before and was very friendly. Guess all are having a bad day

Au
Review №65

Great selection, awesome service. The best around!

Sa
Review №66

JW did an excellent job of explaining the different models and what would meet my needs the best. I appreciated the fact that they delivered my new zero turn at no additional cost. I would highly recommend them!!

D.
Review №67

Very helpful and very knowledgeable. I bought a Stihl MS271 from them. Very nice place. I will definitely have future encounters with them! Thanks to all the staff and owner!

Al
Review №68

J.W was awesome selling us grass trimmer.

br
Review №69

I started taking my lawn mower there for about four years now. They are very reasonable on the price, they are fast no matter how much they are behind. Atherton road sales gets the job done right! I highly recommend them.

Fr
Review №70

Great service. Very pleased with how friendly they are in both the service department and sales. I went to buy a mower on a Saturday and they stayed past closing to try to finalize the purchase for me. Not often you get that kind of service and will definitely continue to deal with them on future service or purchases

jk
Review №71

They are awesome up there.. very helpful and polite staff

Ja
Review №72

JW and the crew at Atherton rd Sales always take care of us. We have been using them for over 15 years now and they are always straightforward. Excellent service.

Li
Review №73

Went in to buy some tools and they were very informative. Answered all of our questions quick and concise. Made sure we were getting the right tool and had enough power for the types of jobs we do. Gave a demonstration of how to put together the different parts of the tools as well! Very good experience (:

Pe
Review №74

JW and John were absolutely amazing!! They took the time to educate, fixes the issue right away, and have answered all my questions! They always take the time to be respectful and courteous and even though my knowledge in lawnmowers is lacking I never feel less than! Best of the best! Great business!

Lo
Review №75

Awesome place good help

Sh
Review №76

Customer service was awesome got my Exmark motor replaces for me even out of warranty. Thanks guys!!

Ro
Review №77

Was Very friendly and answered all of my questions

Ki
Review №78

I had wonderful customer service when I came in to buy a generator. I would highly recommend this business

Ri
Review №79

I just bought my third mower from Atherton and have had nothing but a great experience each time. Everyone from sales to service and parts are awesome to work with. If a problem arises with equipment or parts, they take care of it. Its a great customer service customer experience, when walking in the building and their employees know you by name, even when Im not in there every week; I come in approx. three or four times a year. If you need equipment, I highly recommend them.

Ja
Review №80

Great, Thank-you

No
Review №81

Just bought a new Exmark up there and the customer service was great. There are many places to buy equipment or get it repaired but I would go here because they are very truthful and honest.

Sa
Review №82

Our Family has been buying products from Atherton Rd Sales for over 30 yrs,we have been happy with their quality products and the parts and service that back the products up.Its like going into Cheers, every body knows your name

De
Review №83

I bought my mower from Atherton Road Sales & Service in May 2020 during the COVID. Home Depot had it $50 cheaper but I didnt want to go there due to exposure. Last week I lost my gas cap. I called Atherton to get a replacement. They told me it could be one of four different ones, I would have to tell them what to order. If I ordered the wrong cap, I would have to keep it. I walked into Home Depot today and they had my replacement cap on the shelf. I tried it on a mower like mine, it fit, and out the door I went. So much for shopping small business.

An
Review №84

I have gone there for years with my father to buy equipment for our office and home. I have found them be increasingly rude with each visit. It feels like I receive bad service because Im not a professional lawn and landscape service. On my last visit I was greeted with a sign suggesting patrons to use a mask as it is currently required. The salesman and his coffee buddy for the morning were both not wearing them. Im happy to support local so thats why my business is going to Grand Blanc Outdoors. Thanks for helping me make that choice.

Dr
Review №85

Tremendous asset to the local community. Service is always top notch and they go out of their way to find a solution to your problem. Recently, we were in a pinch to get our baseball fields mowed before the big weekend tournament while our equipment was in the shop. They solved our problem for us, no questions asked. Thanks Atherton Road Sales!!

Ri
Review №86

Come see these guys with any of your equipment needs. They take great care of each customer whether you need service done on your equipment, buying new equipment, or just have a quick question. They’re very knowledgeable about everything and love to help people and businesses. Wouldn’t take my stuff anywhere else!

Da
Review №87

I bought a water pump from ARS in late 2019 to pump our backyard due to all the rain that we were receiving. The pump stopped working after a few months and took it back to ARS for warranty repair. Due to COVID-19 everything shut down. ARS attempted to work with Honda parts and warranty to obtain the repair parts for over 6 month’s. After no consideration from Honda, ARS made good and gave me a new water pump. Great service and this is why I will continue to do business with ARS.

Da
Review №88

Go to place for Stihl chainsaws and stuff !

wi
Review №89

Awesome sales and severe best people I have dealt with in the 28 years I have been doing lawn and tree service

Ja
Review №90

I purchased a Boss plow from them and they were very honest about which one I should buy. They went out of their way to fix some wires for my lights at no additional cost. Very happy with my purchase and definitely will be back.

Re
Review №91

Very informative, friendly and greeted us with a smile. Told us about the different mowers and the pros and cons of each. We will be returning for future business. Thank you for all of your help. Yes we purchased a great mower!!!

Fl
Review №92

Service is very good, they take:care of their customers

Ja
Review №93

Awesome service. Always takes care of me. Great place to buy and service your equipment.

De
Review №94

Great service and friendly p

Br
Review №95

Atherton road sales is the real deal. Great selection awesome service and they make you feel good about the money you spent. The best around hands down.

Ti
Review №96

I had a lawnmower that was having extreme problems I did not realize I could get into a new one as cheaply as I did. I really appreciate the help of JW working with me to help me find the right mower for the amount of lawn that I cut. Thanks so much!!!

Mi
Review №97

Bought my Scag there several years ago and they do all my service and repairs. My only concern, if you want to call it that is how busy the service department is. If you need an emergency repair it takes about 2 weeks. They do good work so that mitigates the time it takes.

Za
Review №98

Ive both bought a machine from here and enjoyed repair and maintenance service from here. All the folks on staff are friendly and knowledgeable. Just picked up a mower that they repaired and was ECSTATIC with how it came back - looked like an entirely different machine! I would certainly not hesitate to do business with this long-standing, local business. Thanks guys!

Da
Review №99

Been running my business since 1995 and always traded here with great success ! They have a great parts department that always base the right stuff !

Cl
Review №100

First time shopping at Atherton Road Sales and it was great. After a few bad experiences elsewhere, I decided to bring my business here and I was not disappointed! J.W. was great and fast and I have no complaints.

Information
41 Photos
100 Comments
4.4 Rating
  • Address:6468 E Atherton Rd G, Burton, MI 48519, United States
  • Site:https://athertonroad.com/
  • Phone:+1 810-743-7776
Categories
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–12PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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