Manager at butler store was great. But the company them selves had limited stock for black friday and tan out of stock early into sale. Did not hear back from C.S email I sent
Minus the huge ditches in the parking lot it was a good experience. The employees were very helpful and nice. Would go again, please repave your parking lot!
Rural King is a great family store to shop. The variety of departments make it mostly a one stop shop. Many items arent found in other stores. Plus the friendly service when you need help raises the shopping experience a bit above the competition. And the free pop corn doesnt hurt.
Flannel! Oh, sorry. Great prices on all the things!
Was looking for chain link fence parts but apparently they do not stock items. Searched for an store associate and found one at checkout. Was informed to look at the fence area in back of store or the hardware on the otherwise of store but he did not know for sure. Found nothing.While searching did check out some other hardware prices that I saw at Home Depot earlier and was not impressed.
Friendly staff, clean environment, good music, lots of options!
Nice no frills store. Sometimes you find good deals! Great for the farming community!
Have been a loyal customer since opened.However, I have noticed several changes with in last year. Store is fithy, bathrooms always a mess. Floor scrubber was being emptied in front of store across road where customers had to walk. Noticed pallets covered with blue traps in the middle of parking lot. In the hot sun where could be tampered with.As you can tell by reply didnt read review.
Great butler store manager she went above and beyond to help me with a issue I had
This Rural King is very organized and big. 1000% better than the Beaver Valley store near my house.
The prices are competitive. The workers are polite and very helpful. Plus they loaded my heavy feed (50lbs) into my vehicle.
If this place had a freezer section, It would be the perfect store. They have everything.
Great deals for the working class
Great place good deals. An dog friendly.
Not bad if youre looking for something in the pinch and its pretty reasonable
Their oil is cheaper and has a good hardware section,i get work shoes there,clothes,fun to go there
Love this place! They have everything and their prices are good. One of the few places around where you can buy pocket T shirts! Dogs are allowed.
Youd get 5 stars if youd still sell FR clothing
Overall I like rural king. Prices are great and sometimes even beat my employee discount at a competitor. However my only online order with them was a disappointment. I ordered two bags of feed (1 layer and one chick starter). My neighbor offered to pick it up for me since she was making the trip. When she dropped it off for my I was surprised to see the starter was a broken bag that had been taped back up. Not cool RK.
Love shopping hereGet our corn for deer and bird seed regularly.Associates are always pleasant and helpful
I meant to write a review, and only realized that I put five stars. My first time there was a great experience. I only bought two things while I was there, but I did look around the store. I love the variety of products in the store. And it was nice to go see the little chicks isle! The store was very clean and the employees were all very nice an helpful.
This place is great. Excellent prices, excellent service, they have a variety of everything including hay,and food for my ducks. Me and my daughter and granddaughter love to shop here, we visit the live ducks, and chickens. Its great shopping experience
Staff was incredibly lazy and rude. The moment i walk in he wasnt wearing a mask, constantly sighing and on his phone. I asked him where a product was, and he pointed in a direction. It was my first time there so i went to wherever he couldnt and still couldnt find it. So i asked another employee and he got incredibly rude and said In hardware, use your brain. Note: Its my first time in there and they dont have a section labeled hardware :) Management needs to crack down on this because its honestly rediculous. How can employees be allowed to treat customers this way?
Store shelves were somewhat empty. Did not have several items listed in the flyer.Cant guarantee type or brand of wood pellets when doing the seasonal pre order.
I love this store,great farm and pet supplies and everything in between cant forget the gun barn love my guns employees are friendly and helpful.
It is a good store definitely shows the struggle with the pandemic and supplies being low but still a good store
The 3 stars isn’t suppose to be bad as I do enjoy shopping here. Every RK I’ve been to have always had a little bit of everything at competitive prices compared to other retailers. That being said, I am a firearms enthusiast and have been very disappointed in the service and lack of competence in a few of the employees back in Gun Barn. Not everyone however, as there are some great people who work back there. A few times since June 2021, I was waiting for service while it wasn’t busy at all, maybe one or two customers getting a hunting license and still had to wait up to 20mins to get service due to lack of employee competence. Few times I out right walked out while waiting as it was ridiculous on top of wanting to purchase a firearm and it took the same person a good while to even call up the firearm. As a former worker at an FFL I do understand the job can be stressful especially with the current pandemic going on as well as political pressure but that should not excuse the poor service. I’m not saying the individual I’m referring to should be fired but I feel the Gun Barn position is not for them. I also feel RK as whole should require employees who work back there to have a basic understanding of firearms product knowledge and safety as far too many times I’ve seen employees do unsafe firearm practices such as muzzle sweeping. I still intend to do business at Butler Rural King but unless I see certain people working back in gun barn or more competent workers back there, I will not do any business regarding firearms.
Very good customer service and cashiers are always pleasant. Pretty easy to navigate the store after a few visits too.
Online in-store pickup took 45 minutes from start to finish. Unacceptable. Not sure who Jose is (role/function), but he spends a lot of time telling people hes busy/doing something else instead of actually being busy/doing something else
Lots of Unique Outdoor, Garden, and Farm Supplies. Unique & Hard to find Items at Good Prices. Give it a try Youll Like it!
My husband bought a pump on clearance as is. I could understand reselling something that may need a washer or something but this thing was beyond repair, which we discovered after calling the manufacturer. We just got taken for $70.
This was my first time visiting a rural king. I will definitely stop again. The stores lighting was good. It was clean. They had a large selection of things and will go back again. Most if the store was not busy with the exception of a couple areas that were definitely busier than others such as the outdoors hunting fishing selection. Prices were reasonable and worth a stop
Theres also a situation with their loss prevention control people theres just way too many of them for that job and everybody is suspicious to them for some reason its Butler not everybody is a terrorist or out to steal something. Their selection is great dont get me wrong and most of their products are good its just the majority of people who work there.
Great prices,fun place to shop
The place has pretty much anything u could need from clothing to guns to food and cleaning supplies. Much more than those things tho. Give em a try itll be worth the trip
I love it. Its a great place to shop and get many things and it is so big.
Its a far trip for us but we like going. Just wish some of their stuff was easier to find.
A good variety of items, but the store is poorly organized which leads to this place feeling cluttered. Also, the lighting makes this place feel like its been forgotten in the early 1990s (even though the location hasnt been open that long).
This place has a wide variety of items. Certain items you wouldnt find it those two giant big box Home Centers that cover the nation. A lot of unique items. Love this place.
Excellent price. Needed spray paint, large qty of 1 color, no one else had it in stockFast easy check out
Always find my latte drinks
Always find bargains there . High quality things are there also .
Love this place! Friendly staff and just all out good people and store. Always have what I need!
My husband will find any excuse to visit RK, however Im banned from going,sometimes Ill ride along and wait in car!
Great place for rural stuff. Chickens, chicken food, utility pumps, tools, guns, ammo.
I love this place has something for everyone
Great store with most of your needs. Location is horrible at the mall. Hope they move somewhere better, but still worth the trip every time
I love this store. It has something for everyone
So much good item at a reasonable price.
Great deals to be had here at the Rural King. There are more than a few.
Love all the different things you can buy here. From clothes to garden supplies to pet supplies, you name it. It might be there. Great selection and reasonable prices.
Changed to one star. So many things without prices, have to either take to customer service or hunt someone down to scan it. Cashier was absolutely rude as could be. Manager had to come over to help with pos system and even called her on it. Cashier stayed that she didnt feel good and did not want to be there. Complained that she wouldnt be able to go home and had to be there until 9:30. Poor baby.
I really like this store. I have bought some really cute and unique things for my garden.
One of my favorite stores in town. Practical items I need and enough novelties to make the family smile. Seriously, try the pickled asparagus
The manager, and employees are phenomenal! Great prices too!
Love this store and there sales people are so helpful
Really like. Clothes prices are very reasonable.
Lots of stuff here that cannot be easily found elsewhere. If you are a rural or farmstead family this is your place.
Love this store from 1st time we went there
I love the chicks and etc
Nice place they allow d.ogs
We go here planning to spend a little but always find items we didnt know we needed. Lol. Love this store.
Went to buy a utility trailer and was told by the front desk to go out and grab the tag. I proceeded to go out and started to grab the tag. The employee outside just starts yelling at me. I let him know what I was told inside. He just kept yelling. So unprofessional. Outside employee could have just asked instead of yelling. Went back into store and left. Just lost 2000 dollar sale. New trailer from Tractor Supply was more expensive but a lot easier.Just tried to call your number left and no one answered. Typical don’t really want to know what happened just want to make it look like you care!
Great store for everyone- you dont have to be a farmer.
Great prices, selection, and quality. I live almost an hour away, but I know if I need the quality in what Im seeking at the time, this is the first place that comes to mind. From pet supplies, to clothes, to tools,etc ...this is your go to place!!!!!!
Live in New Castle, called about an item i needed to see if it was in stock( on the shelf). The person on the floor told me yes they had it. I drove over there and they did not have it. And after viewing the stickers on the shelf (underneath each stock item) I could tell they did not stock this item. I gave the person the model number and they did not relay back back to me accurate information. Wasted 40 mile trip. Found the item on Amazon and will have it in 3 days
One of the best places to go for car batteries and then to browse afterwards. We can spend hours here just looking around. My husband did state that he is better off finding his high vis wear elsewhere though as it seems to be overpriced here.
Best place ever! Interesting things to browse through. I bought a gun safe while there. Good selection and great prices.
Didnt have my wheel for my cart. People that work there was to busy talking and playing with there phones to help me get what I needed. Went to tractor supply, wish I would of gone there first.
I love this store.staff is always helpful.
I work for them as well
We love this store! They usually have the items we need.
They have everything. If walmart had a soul, it would be rural king. Groceries, clothes, home items, farm items, sporting goods, hobby stuff, pets/live animals, too much to list. One of my favorite stores.
Cool place. They sell everything.
This place is awesome I think its way better than tractor supply company first one I ever seen in Butler Pennsylvania pretty cool Im going back thank you.
This store was really cool they have a bit of everything there will be back
Nice little disorganized at times.
Had an issue with a price at check out, girl at the checkout gotta maneger resolved immediately, all good
Many differant departments and friendly and helpful employees
Awesome store with a little bit of everything
Had everything I was looking for plus fun candy! and I was in and out quickly even tho it was busy
Very knowledgeable and friendly help.
Rural King has everything you could possibly need, and then extra! I love stopping by and looking at the peeps :)
I drove almost an hour from Ohio to go to Rural King. Love this store. We need one in the Youngstown area!!
Very nice people
What a fun place. Lots of different products.
I love this store I cant wait to go back
Like an old Zaryz right down to the popcorn smell
This is my very first time in a Rural King. I really, really liked this store!
Enjoy early morning hours. Well stocked. Friendly cashiers. Knowledgeable employees. Good Im farm folk
Love that store! Just crammed with stuff. Can look for hours. Good place to kill time!
Found things I didnt know I needed. Very large selection.
So many things to buy here from groceries to farm equipment. Love shopping here.
Love this place. Im buying wrangler jeans next time and we get our bar snacks and hunting stuff here.
Hell of a replacement for Trader Horn!! They have everything