I was referred by family members and was extremely satisfied with the attention to detail they provided. My care is hard to get parts for. It had a short production run and only a few thousand a year were sold. They kept me informed when parts were ordered and when they would be available to complete the work. I was impressed that my car was kept in the garage and never left outside. My car was show quality when I received it on time as promised. Thank You.
Oliver and all the Yates staff are great to work with. They are professional, knowledgeable, communicate well and have personality. I would recommend them to anyone and use them again if I have car issues down the road. Thanks guys for making it easy for myself and my family during a stressful time😀
The BEST service I’ve had in years!!! After the estimate they ordered all parts required leading to no delays in repair timeline or additional costs with rental car, handled all billing with insurance company, took payment over the phone so I didn’t have to leave work early to pick it up, informed rental car company of repair timeline, cleaned my car inside and out, and the body work looks GREAT also. FANTASTIC!!!
My jeep was T boned during a winter storm, causing an Incredible amount of damage. Im 100% satisfied with the repair of my jeep. Highly recommended 👌
I am new to Butte, and Yates came highly recommended by the officer that took the report.1. Very friendly receptionist, helpful and thorough.2. My car and myself were greeted professionally and with compassion.3. I was told a start date, end date, and as promised, it was done on that date.4. The work was flawless! Even got a ding out I thought would be expensive, for free.5. My car was clean and in perfect order. As promised.The paperwork was all done by them!I highly recommend Yates Body shop. I loved everything about how they took care of not only me, but my car as well.!
Very happy with the work and customer service at Yates body shop!
Very knowledgeable and professional service! I highly recommend Yates Body Shop 🙂
Yates did an excellent job fixing my car, the whole experience was positive. My car looked so good when I picked it up! They were great to work with and I highly recommend them.
Fantastic friendly professional. Made the experience easy. Definitely would recommend.
They are great to work with. Super helpful with the insurance and rental car. Can’t even tell my car was hit. Looks brand new and so clean and shiny. Thanks again
Very pleasant staff who are very helpful and knowledgeable about whats needed to repair my vehicle and get it into pre-collision condition. They worked well with my insurance company. A totally positive experience. I highly recommend Yates Body Shop.
This is the second time in a year that we needed auto body work and the friendly crew at Yates treated us very well and did great work!
Yates will ensure you your vehicle is in good hands! They do quality work and have top notch customer service. They have worked on my car twice and it looks good as new. I cant thank Zac and his crew enough!
5 minute quote was double value of my car.Estimate done so quick really hurt my feelings.
Yates body shop was VERY professional and the quality of work was outstanding. They have great customer service and we’re able to get my truck back to me a day earlier then projected. I HIGHLY recommend Yates. My truck looks and runs great now. They go above and beyond!!!!
The people at Yates Body Shop were friendly and very helpful! They made what could have been an unpleasant experience, very pleasant. Most importantly, they took good care of my car and did an excellent job on the repairs. I would recommend them to anybody needing body work!
Yates Body Shop has been the family’s go-to for as long as i can remember, but this was my first personal experience dealing with them. I literally don’t have a single complaint. Great communication and customer service from start to finish, and my car is like new. Highly recommend!
Unfortunately, I have had many opportunities to have vehicles repaired. Over several years I have always felt the quality of work rated five stars. Personnel have also been kind and helpful. I wouldnt consider any other place to have my vehicles repaired. Its hard to improve on perfection.
The staff is very friendly and knowledgeable.
They completed the repairs on time and the truck looks great. They kept me informed and the truck was also cleaned inside and out.
Very happy with the work performed by Yates. The work was perfect and done promptly.
Got rear ended a few weeks back and Yates Body Shop did an amazing job they worked with my insurance company to get me the best deal possible and negotiated with my insurance company where they needed to purchase a better quality part because the after market part didn’t match correctly. They have a keen eye for detail and treated us like family!
Great business very professional and top notch service!!!
Great people to work with. They went above and beyond what was needed. Very easy to work with, and did a great job too!
Just got my truck back and I can’t believe how great it looks! Zac and the whole team were the best to work with. Thanks!
I have had several encounters with Yates. Their customer service is friendly, courteous, professional and always makes sure the experience is great. They were in communication every step while my vehicles were in their possession. Work was done within a day or 2 of their estimated completion date delay was out of their control due to parts on delivery. My vehicles turned out looking better than I could have expected, I was amazed. Thank you Zac and your entire staff for the great work on my vehicles. Satisfied customer for life.
The team did amazing work on my car after getting hail damage. From day one they were flexible with me since I lived out of town. I highly recommend this place!
Ive visited Yates two times in recent months (once post accident, once for a detailing). The team was prompt, friendly, professional, and thorough. As my car was being repaired, they did a WONDERFUL job of keeping me updated with text messages, and successfully delivered on their timeline! Deeply appreciated their attention to detail and concern for my vehicle! Also, after detail, she is just MAGNIFICENT and looks like new! THANK YOU!
Been going to Yates Body Shop since Max started it now his son Zack has taken over the reins & nothing has changed great work like brand new on repairs & detail.
Still waiting for a refund check and finalized invoice over a year later from when the work was completed. We had nothing but issues communicating with them and we were told several different versions of what was being done to the vehicle which led to changing costs and deadlines several times. In the end, my car ended up fixed, but painted 2 different colors on the side panel.
Yates body shop did a great job. The car was returned in pristine condition clean inside and out. It looked like it had just come off the showroom floor.
Had some insurance work done when my car got hit. The whole experience at Yates was great. Very professional people who took care of everything and went out of their way to help me while my car was in the shop. Would highly recommend this shop
Yates has treated me awesome. When I got into a minor fender bender, they were able to fix me up quick and easy. Even after the repair Zac demonstrated such good customer service by making sure the repairs met my needs. I would definitely recommend anyone who needs body repair on their vehicle to go here!
Zach was very helpful and proactive making sure we were 100% satisfied and happy with the repair and process. The truck looks fantastic and we Would definitely recommend Yates to anyone needing a repair.
Excellent body shop and customer service.
I chose Yates because they seemed honest and thorough. However, they have proven to be very dishonest in their dealings with me. While my vehicle was in their possession, its electrical system mysteriously was shorted out. Even the mechanic who fixed it for them was surprised that they made me pay for it and for towing it between the two shops. When I picked it up, there was a mechanical issue that was not there when I had dropped it off. All I know is that my vehicle worked fine when I left it at their shop and it didnt when I picked it up. How that came to be, I dont know. Conveniently, neither do they.
Have went with Yates twice now and they have exceeded expectations both times. They made the process of getting our vehicles fixed very easy, work was excellent and the process took less time then expected. I also thought it was neat that I could go online and view pictures and see status updates as the vehicle was fixed.I highly recommend these guys, they do excellent work.
THE BEST! Great customer service and staff!
I hit a deer and had extensive damage. We had Yates fix the wrecked part and also do some other body repairs. They did an awesome job on matching my paint and fixing the damage! They helped us with the insurance claim and walked us through the process. They were extremely professional and friendly!
A wonderful family owned business. The team at Yates takes pride in a job well done.
Took care of me in a timely fashion and very quality work.
Excellent group great job 👍👍👍
Could not be happier with the service from Yates Body. My wife hit an elk with her car at about 5am one morning. Tim from Yates responded to the scene with his tow truck before the police were even able to arrive. Once our car was at the shop, Andy G took great care to make sure everything with the insurance, etc. was taken care of. I am hoping we dont have any more accidents any time soon but if we do, Yates will have our business for sure!
I have done business with Yates for over 20 years and they have always done a professional and quality job. They have worked on my personal vehicles as well as sub contracted for my business and everyone from the ownership and management to the guys doing the work were first class. I would defiantly recommend to anyone needing auto body repair or towing.
Did a great job with my truck and were very helpful throughout the whole process. My insurance took a long time to clear the payment and many parts were on back order but they even helped out paying for my rental vehicle after the insurance coverage for my rental had been all used up. Zac did a great job updating me throughout the whole process.
If you are in need of an auto-body repair I would highly recommend using Yates. A truly professional, friendly, and courteous team assists you through the whole process.
They have been an absolute pleasure to work with. In fact, I will be taking my car back there due to a hit an run pretty soon. Great company!! Thanks
The team at Yates is top notch! Our clients that use Yates always speak highly of the quality of service they receive. Keep up the good work!
They have the best and most knowledgeable and the greatest people!!!
Yates is a fine establishment and I would recommend them to anyone... We work with them nearly daily, and they are honest, realistic, and hold quality and safety to the highest standard.
I couldnt be more happy with the professionalism, politeness, and consideration continually portrayed from the employees, workers, and owners at Yates. They are thorough and do such an outstanding job. My car has been detailed a hand full of times and each time, it looks better and better. I will take my vehicles only to Yates.
Always do good work and are very friendly
Call this place if you need a tow. The driver was very helpful to us. Towed our truck to dealership and took us to get a rental car. Also towed our camper next day to a campground.
Fantastic business great staff and work ehic
My husband and I recently had estimates and repairs done at Yates Body Shop and I am very impressed with the professionalism of Zac Yates and his staff. Our entire experience was pleasant and their work is outstanding. Zac takes time to visit with each client personally before and after repairs. Because of our experience Yates will always be our first choice!
Great service really good quality work they go out of their way to take care of you thank you
My dealings with Yates started in the parking of Buffalo Wild Wings just before Christmas when a pole jumped out in front of our 2015 Tahoe and ran down the length of the drivers side.. I called the store at 9:00 PM. and got the owner on his cell, He had a tow truck there in 20 min. and from that first call I didnt have to do another thing, they really took care of everything, updated me regularly on the work, took the Tahoe out to Butte GM and had the steering fixed then back the their shop for the new parts, after it was aligned and given possible the best detail I have ever seen, they called us to come get our Tahoe, it honestly was delivered cleaner to us after the accident then from the dealer when we bought it. Even with the Holidays and working around two very long weekends we got our Tahoe back promptly, I couldnt be more pleased with the crew there. I also feel the need to mention the level of respect and care we were treated with Andy and Tom were great to deal with.. Thank you so much for everything, we hope to never need you again but if we do we will be back... - Bear
Trustworthy and professional employees, combined with high quality repairs make this a great body shop. Highly recommended.
This shop is dishonest and deceitful. They over charge for simple repairs and trick you into paying more for things after the vehicle is done or they wont let you have your vehicle until you overpay. They did several things to my vehicle without my permission that I didnt even want repaired and then forced me to pay for them to get my vehicle back. I will never take my vehicle here again and I will warn all my friends and family to go somewhere else and avoid these crooks.
Made my mistake look new again.
Never had any work done
Thank for everything you guys did for me when my truck was getting fixed thank you
Fancy. High prices. Not for me.
Never used but have recommended