Butte Subaru is the best! I came from out of state to purchase my new Forester. We did the preliminary paperwork over the phone. When I arrived, everything was exactly as talked about, and there were zero surprises. Shane is a rockstar salesman. He was extremely honest, and easy to work with. I greatly enjoyed working with him. Lindsey was the best finance person that I’ve ever signed paperwork with. To Shane and Lindsey: keep up the great work, and THANK YOU!

Wow! What a great experience! Shane D. was the best salesperson I have ever worked with in purchasing a vehicle. Helpful, prompt, not afraid to call back or talk about options.Finance department and management did everything to make sure we were happy with our purchase as well.HIGHLY RECOMMEND!Thank you all for a fantastic experience

We purchased a 2022 Subaru Outback from Butte Subaru and had a great experience. Our salesperson, Brenda Raiha is the absolute best. We always go to her for all of our vehicle purchases. She treats us so well and is a tremendous asset to the Butte Auto Group. Jeff and Ryan at Butte Subaru were also great to us and made our buying experience easy. Thanks to all of you!!

Fast friendly service. Informs customers of upcoming maintenance, recaps service provided. Gives extra touch with complimentary car wash. Offers to take you home or drop you off shopping instead of waiting. GREAT TEAM.

I was traveling from out of town and my check engine light went on. Subaru was able to get me in, see what was the issue ans give me a ride where I needed to go for the day. The service team was amazing! We also purchased different vehicle from them about a month prior ans the sales team was just as great.

Butte Subaru gave me the best and fastest service I have ever had of the 14 autos I have owned. I expected to have to wait hours to have my headlights replaced that had been installed incorrectly in Olympia WA but Butte got the job done very quickly and I was on the road again before I could even finish my reading material. Started my day out very positively! I highly recommend Butte Subaru.

Review Updated: I was unsatisfied with service received at Butte Subaru per initial review below. Within hours of posting the review, I was contacted by the service manager, who directly addressed my concerns and offered compensation and assurance to rectify my prior experiences and assured that Subaru would like the opportunity to prove that they strive to excellent customer service.Original Review: I purchased a car here in 2019 and paid additional money for a maintenance package. Upon request of my first oil change (paid for 5 with service package). I was informed that there was no record of my maintenance package purchase (although purchased from this exact dealership, less than 5 months prior). I luckily, kept all of my paperwork from sales purchase and provided to the service department (who made copies) and I thought that all was well... until the next time I tried to schedule an oil change, I was again informed that there was no record of my purchase of a maintenance package and given a generic phone number for Subaru corporate.In another example of terrible service, between these scheduled oil changes I had to have warranty work performed on my car here. I picked it up and noticed a whomping sound, took a look under the hood and there were clips missing to the engine cover and exhaust manifold (also loose hose clamps, evidence of a rush job. But I did get two free snap-on wrenches out of the deal (left under my hood). Thanks Butte Subaru!

The guys there were amazing. They were personable, knowledgeable, and professional. Everything was explained to us in detail, with patience and respect. We had a very relaxed experience and enjoyed learning about our new vehicle. I will highly recommend Butte Subaru and the staff. They work together in unison unlike any other car dealership Ive seen. They truly care about their customers. We all win with businesses like that. A great staff makes all the difference. Thank you !

Got some work done on my 2015 Subaru Outback while in Butte. The service staff were the nicest people Ive ever e countered in a dealership. I had a long service for a recall fix and the constantly checked up on how I was doing and where my car was. I would certainly recommend them if you need work done a friendly touch.

Friendly and knowledgeable staff that made buying a vehicle seamless. Graham walked us through the process of ordering the car and provided updates of delivery. He also took the time to show us all the controls and safety features.

Super friendly, explained everything. Car is running great. Also paid great emphasis as to it being our daughters car and wanting to make sure it was extra safe for her.

Awesome service staff! They went above and beyond expectations when the entire staff helped us work through a tricky situation with our tires. Very friendly and success-oriented people. Highly recommend.

Knowledgeable and friendly staff. Graham walked us thru our new car purchase and helped make it a seamless process.

The crew at Butte Subaru always treat me very well and I always have a great experience with their friendly staff!

Overall meh experience dealing with Butte Subaru. Buying the car was easy as the salesman (Jeff G.) took me seriously from the beginning which was nice but there are a handful of things I wasnt impressed with.Firstly, they wanted $800 to trailer my car from Butte to Billings whereas the Billings and Bozeman Subaru dealers (maybe others but I know these two for sure) offer free delivery to anywhere in the state. The salesman did drive it to me which was nice but not exactly what I wanted.Secondly, my (brand new) car had a handful of scratches on the trunk deep enough to catch your fingernail and a big scuff on the trunk lip upon delivery. Also still had the residue from having tape all over it from shipping. Youd think that a brand new car would be pretty close to perfect condition and free of scrapes, scuffs or scratches and that itd maybe have had the tape lines and grease from whatever marker they used on the hood washed off, right?Third issue was that the salesman left the security interest paperwork that was supposed to filed with the title behind when he left. I called the dealership when I noticed itd been left and spoke to a guy named Graham who was very unpleasant to talk to but did end up giving me an address and who to address it to. Queue 2 weeks and 3 phone calls of being given the run around with no return calls from the guy Id sent the security interest paperwork to before I talked to my bank who finally got it handled.Overall, Im not impressed with Butte Subaru and will go somewhere else next time even if it means waiting a few months for the car Im after.

Appreciate picking me up from work to get my car when done. The last few times I had my car serviced the paper work.said I recieved a car wash and vacuum. My car has not once been vacuumed. Would be nice if the front would be done. Nice people. Thanks.

Went to get a car and they worked with me and my girlfriend endlessly until we finally got a deal we liked and could afford. All the staff were super friendly and helpful, despite multiple setbacks from the banks. They even let us stay after hours while we waited for our ride to pick us up the day prior. While yes it took a few hours to complete the deal, they made sure we were comfortable, happy, and one employee even offered us a ride home. We love our new car and can’t thank Subaru enough!

I was back at Butte Subaru today to get my car detailed. My car looks BRAND NEW! I am so pleased with the results. Every inch of this vehicle is now immaculate. Can’t guarantee it will last thanks to kids, dogs, life... but for now I get to enjoy it and thank Butte Subaru for their outstanding work. The customer service I received today was also impressive. Great team of people here. They will continue to have my business!

I was giving up on buying a new car during the pandemic mess- microchip shortages and dealers were not willing to negotiate. Then I found Jeff Giecek and the team at Butte Subaru! A sales person that really listened rather than trying to “sell me” a car. Jeff built my dream car for me and answered all of my questions. When it was delivered to the dealer with the “wrong” interior color, they fixed it by getting me a car worth more than what I had agreed to pay. WHAT?? An honest, friendly, efficient team. By far the best car buying experience I’ve ever had. Worth driving from Polson to deal with this team. I will tell all my friends and I highly recommend Jeff and the folks at Butte Subaru! Thanks!

We recently turned in a leased Honda CR-V and leased a new Outback from Butte Subaru.From the moment we arrived, we were greeted warmly and cordially, and found everyone willing to help answer our questions and concerns. Our salesman, Jeff Giecek, was very helpful and walked us through and expedited every step in our new lease. The gentleman who handled all our lease numbers and paperwork was also very knowledgeable and helpful in getting through the financial and paperwork process quickly and efficiently.We never felt pressured or “hustled” in any way—nor was there any haggling—we felt it was a fair and reasonable deal, and the whole process was quite smooth and easy.Jeff assured us he would be available at any time on his personal cell phone should we have any questions or issues.

This is the second car I have bought from Butte Subaru, the first being in 2010. That experience was so east I thought Id buy from them again. They were just as easy to buy from for our second Subaru as the first. I live more than 200 miles from Butte Subaru but their prices seem to be significantly lower than other dealers in the state. For those reasons Butte Subaru will continue to be one of the first places I look for buying a new Subaru.

Just got my first oil change and rotation at Butte Subaru. I was very pleased with service and friendliness of staff. The car wash was a really nice surprise. They are now my dealership for service.

Graham was great and very attentive and communicated well..finance was patient and kind.. wonderful experience..

The only thing I would question is the diagnosis as fact. There’s a strong possibility it just needs a good servicing and not a new valve body in that a tiny spect of dirt in the valve body that can be flushed out is the problem. The 2 new screens, pan gasket and fluid “could” solve the problem for about 175.00 bucks versus 1400 bucks just because the computer says so. That code would pop up but no one would know for sure until the pan was dropped and metal filings were found in the pan and filters! It seems to me for good Cust Ser, that would be the proper route for a proper diagnosis. Other than this one issue, everyone is great! Thank u, Dave Ronemus

Great people, great service! I am extremely pleased with their work.

Thanks Butte Subaru for replacing my short block in my STI. Matt is the man to go to for your subaru needs. The girls in service very helpful and friendly!

Very nice people. Great service. My car was washed and vacuumed. Yeah!

TOTALLY AMAZING! On vacation & catalytic converter went out.in one day they had a replacement and installed with all the warranty papers filled out. THANK YOU ALL in the service department.

Awesome service! They are so friendly and helpful. They made it so easy to get into a car. They definetly deserve 5 stars 😊

Service department staff members are very friendly, knowledgeable and efficient.

Very friendly, knowledgeable, and thorough. Great buying experience!

Fast service and friendly staff.

A very pleasant purchase experience! Got the car I wanted at a fair price. Everyone was friendly and professional! Would definitely buy here again.

Love the service department.

Great service and friendly staff. Had a recall issue and it was resolved quickly and was kept informed of the progress all the way to completion.

The department head was very knowledgeable and new exactly what needed to be done. A very professional and fulfilling experience. Thank You.

Good experience with getting my Subaru visual recalibration after windshield replacement. Thank you

What an interesting series of events. The service department called me about a recall. Someone drove the 30 minutes to pickup my car and performed all the needed repairs. And return the car nicely cleaned. I was also offered a loaner car while mine was off getting fixed up. Very nice experience. And at no additional charge for the pickup and delivery.

Great customer and vehicle service! Went above and beyond to get my vehicle fixed asap and was very polite. Gave me rides to and from work while my van was in getting fixed.

Professional experience with no appointment needed. I explained what was going on with my Subaru and they got it, ran tests, and had diagnosed the problem. within 30 minutes I was driving away in my Subaru.

Great experience with Shane and a good price on a new car! Thanks!

The folks here are always helpful and professional. Great place from purchasing to maintenance!

Amazing service everytime! I will drive the extra hour and a half to have our car serviced here. Everytime they try to save us money and get the service done ASAP. I feel like im working with true compassionate people who look out for our well being. I would drive across the state to have our car serviced here. Thank you Butte Subaru! From a parent we appreciate you so much and you are a rare gem.

Dan DeHart was really helpful and we really enjoyed our experience.

We took our new car in to have oil changed, & a check over. As we waited for our car to be ready I had lots of question about our car to several individuals who were employed there & all were very informative, polite, curteous.Our experience was great.

Dan and Rhian at Butte Subaru were awesome! I have never bought a car and so much fun. We laughed, joked, & dickered with one another a lot. They were on top of things and made the process simple, easy and fun! I can’t say enough good things about these two goofballs! If I ever buy another vehicle again they better still be working there! Thanks guys! I owe you cookies, protein shakes and beer! Cheers🍻 to making a single moms life easier & now more reliable with a sweet new ride! 🛻 Thanks also from my grandpa Bob O’Bill in heaven. He was surely with me in spirit that day, and was probably glad he wasn’t there afterall, haha! 😉Happily happily, fondly fondly, gratefully fatefully,Shawna Gibson 🌈

The Subaru staff had extensive experience with my car and were very courteous. They serviced my car quickly and explained all the charges on the invoice.

I worked with Paul at Butte Subaru to buy my new vehicle. I knew what I wanted going into the process but Paul was understanding and ensured he answered all of our questions. He even got me into my new car under a 2 day deadline when they didnt have the vehicle on their own lot. Fantastic customer service. Everyone I have met at this business is incredibly friendly and will go out of their way to make sure they help you with whatever you need.

Butte Subaru and its maintenance team has taken care of my car for years. When the engine failed and left me on the side of the road they assisted me above and beyond any repair shop Ive worked with before. Knowing I had a great team working on my car made the decision to replace the engine and get me back on the road less stressful. Will continue to make the drive to Butte Subaru for all my car needs.

Was able to get oil change scheduled same day. In and out quickly. Even washed the car which I though was really nice!

They were very nice and efficient. Was happy with the work they did snd in a tinely manner.

Our service experience was great. The staff was friendly and efficient, the shop was clean and pleasant, and the work requested was done thoroughly and in a timely manner.

They take care of your Subaru like you and your car are a part of their family! Thank you!

Amazing service as always. I was able to get an appointment first thing on a Monday morning and everything was completed just after lunch. My spare tire was put away better than I would have put it back and the whole car was clean. Very friendly and quick service.

We had car trouble driving across the state to visit my dad in Missoula. Left the car at the overnight drop-off. We got prompt and friendly calls from the service department, and they completed the work early and under estimate. They even got the car warmed up for us, brushed the 5 inches of unexpected snow off of it and pointed us in a good direction to stretch our dogs legs. Thank you!

Love them!

So easy to book! They are honest about how long it will take and get it done in that time or faster. Love going to Butte Subaru

The experience was excellent.

I have always appreciated how the Subaru staff is always quick to get me scheduled. Matt is a great mechanic. Also services that are recommended for the future for my car help out a lot.It was nice to see Amanda at the helm.Trudy

A nice clean and professional facility and with friendly staff and a place I would recommend to friends and family

Excellent service!

No issues, easy scheduling, friendly professional service, in and out in a reasonable amount of time, kept me updated during the appointment. Thank you

Great service! Very knowledgeable and courteous. Would definitely recommend!

Very friendly staff. They were able to squeeze me in for a service on my car same day I called. Even washed the car.

Amazing customer service, and great work on the fix and clean on my car, very satisfied. Just might have to go again when I need something fixed :)

Worked with Shane De Hart this afternoon to complete the purchase of my second Subaru. He is very easy to work with as well as very helpful.

I had a great experience with Phillip at Butte Subaru! He stuck with me and did everything he could to get me into a car that is reliable and affordable. I would recommend Subaru if you are looking at purchasing a new or used vehicle. I am thrilled I was able to find something by shopping local and didn’t have to travel and spend my money elsewhere! Thanks Butte Subaru!

Friendly, helpful, clean

The staff was very helpful and found the right car for my family and I.

Excellent and friendly service. Took care of all my needs to service car and take care of recall on airbag. A real pleasure to do business with!

Service was excellent. They even picked up my car so I didnt have to drive. Thank you.

Jeff and Shane treated my wife and I great. Shane our salesman, is very knowledgeable. We will buy there again.

This dealership has little integrity and doesnt install timing belts correctly. I purchased a car that previously had the timing belt replaced by this dealership, a fact that was confirmed by both Butte Subaru and Carfax. I got my car inspected prior to a cross country roadtrip and the mechanic found that the timing belt was installed incorrectly. After 20,000 miles (Timing belts are good for 105,000) my car was on the brink of failure. I called Butte Subaru assuming that any well-meaning business would guarantee the work they had done, but unfortunately I was met with nothing but resistance and deflection. They refused to right the wrong they had previously committed.For transparency, the timing belt was replaced at Butte Subaru during the tenure of the previous car owner. Though, I dont think this should matter. Ultimately, the dealership didnt do the job correctly and didnt stand by the (shoddy) work they had done.

Nobody from the staff at the sales department wore a mask today. I did not feel safe at all to talk to the representatives and I will not return in the near future.

Always a great experience at Butte Subaru. Service department consists of friendly, knowledgeable & professional staff that go out of their way to provide great customer service. I always feel like theyre being up front/honest with me & they go over every detail of your visit. Nice comfortable waiting area with good coffee & popcorn. Thank You !!

Great experience! Good salesman & very quick financing.

Everyone was beyond helpful and courteous. I wish I lived close enough to have my Subaru serviced at Butte. Shawn and Amanda could not have been any more helpful then they were. The department was impressive. My car was serviced well.Thank you, Myona Salvat

Very nice and helpful. Thank you 😊

Amazing team! I stopped here on my way to Glacier because one of my tires kept losing air. They took good care of me! Amanda kept me company and was really pleasant to talk to. I mentioned that hand sanitizers weren’t always available back home and she offered that I take one of her personal hand sanitizers! I don’t make a lot of reviews online but I felt like everyone needs to know how amazing this team is. You guys rock! Thank you!!

The staff at Butte Subaru are very knowledgeable on all of the Subaru products. It was very refreshing not being forced into a vehicle I didn’t want. The staff listened to my needs and steered me in the direction of the Crosstrek Premium that I purchased. I could not be happier with my purchase and the follow up customer service I have received.This dealership knows how to make your buying experience extraordinary.

It was a very good experience working with Butte Subaru. Every one was very helpful and worked with me to meet my needs. I would use them again.

Was not at all withtheir sense of service. The salesman doesnt think he needs to understand finance cause he sells cars,

Nice staff just the prices getting steep used to be 70.00 for a service now it is 85.00 and they use to wash your car now just give you a coupon Also said they used 6 quarts of oil when my car takes 5? And said they never rotated my tires because they was studded but yet still get charged for it studded tires need rotated also now I have to go somewhere else to get that done.

Staff were great to work with. Very knowledgeable about their products while helping me purchase my first Subaru.

Everyone at Butte Subaru bent over backwards to get me and my boyfriend set up in the perfect vehicles for each of us. They stayed late and made sure we were completely content with our experience.It was both of our first time buying cars from a dealership and it was a fantastic first experience. We will definitely both be coming back.

Everyone was very friendly and tried their hardest to find the problem with my vehicle. Offered a rental vehicle and even to drop car off at house when it was finished. I’ve had problems with my car since I bought it and so far they were the only service department that fully listened and tried multiple ways to find the problem.

Nice staff, I purchased my magnetic Grey 2020, Subaru crosstrek there.

Pulled off the interstate when my Outback warning lights came on and drove straight to the dealership. They got me in right away and had me going in less than two hours. Part was in stock.

Always so friendly and helpful.

Great service and wonderful staff!

Took in a promotion flyer on 9/26/20. The staff who tried to assist me, a 20s/30s something guy in a cap, was a weird pushy guy with attitude. He made a few sarcastic remarks about my prize, and whether I wanted it or not. I left without it after his strange attitude. Will not be doing any business at Butte Subura. The guy did not seem appropriate for customer service of any kind. Also, nobody wore masks.

Super fast and friendly service

Was looking for a used Outback without their CVT transmission. They had none and tried to sell me a new one.Today, a new vehicle is one of the worst investments you can make. As soon as you drive off the lot the n.v ew cat loses 10 to 15% of its value due to depreciation. Not bad years ago when cars didnt cost what they do today.

Great experience buying new and trading in the old one. They offered a competitive price right away. I shopped around and came back here. Friendly and knowledgeable staff. Thanks Jeff, Paul, and Shane.

Constantly trying to upsell you.

My Subaru salesman, Paul Senn was absolutely fantastic. He really knows his Subarus. Gave us a great test drive. Best part - no pressure. He made at the vehicle-buying experience very pleasant. He also kept in touch with me after I bought my Forester to make sure I was comfortable with it and he spent a lot of time helping me out with learning all the bells and whistles that come with the SUV. Kudos to Paul and the whole Butte Subaru team!!!

Great customer service!!!

I recommend Subaru of Butte to anyone looking for a Subaru and an exceptional car buying experience.After a less than pleasant experience with the Subaru dealership in Great Falls, I contacted Subaru of Butte to purchase my new Forester. After requesting a quote online, Brett contacted me right away. From the beginning, Brett was respectful of my time and the fact that I had done my homework before shopping. When I told him how much I was comfortable paying, Brett took just a few minutes to run the numbers past the sales manager and called me back to say it was a deal (this was nearly $2k less than the local dealership could do, mind you). On top of receiving a much better quote, Subaru of Butte offered $500 more for my trade-in than the local dealer. As my Forester had to be special ordered to meet all of my requests, Brett got back with me and said that they would take even more off of the already quoted sale price (yes, I paid less than I said I was willing to pay). When I made the last-minute decision to install a block heater, the service department fit it into their schedule so that the car was ready to roll when I drove down to pick it up and close the deal. Upon closing the sale, Troy, the finance manager, was informative about ancillary products without the usual pushiness and condescension. At every turn, Brett and the team at Subaru of Butte took great care of me.This is by far the best car buying experience I have ever had. If you are looking for a straight-forward buying experience without the usual quibbling and mistruths, certainly give Subaru of Butte a shot. Their topnotch, no nonsense customer service was a breath of fresh air, and I was more than happy to make the drive.

A good no pressure experience is what i like about vehicle shopping here... The sales staff have always been courteous, and try to help find a vehicle that fits my needs...

First time to Butte Subaru Service Department, although we have owned and used other subaru Service Departments. They exceeded my expectations and we will be back!