The pharmacy staff that gave me my 1st covid vaccine yesterday was nice, she sounded alittle stressed out, so hopefully ppl can understand and give them all a break.
Refilling prescriptions over the phone is super efficient and extremely simple through the automated voice system.
It should take over a day to fill a prescription called in the previous morning. This place is a joke at best.
Has awesome stuff
A great addition to Butte when it comes to prescription fills and pharmacy support staff that is professional and courteous. The store also has a pretty remarkable selection of both grocery and household items with plenty of market selection sales. I myself prefer Walgreens and enjoy the huge selection of health. And nutrition items for sale.
The RX Techs here need better training and need to actually listen to customers. Wasted an hour for them to find out I had a refill all along and my other Walgreens had to call them, since they refused to call when I asked the RX Tech to. They didn’t even acknowledge there was a mistake or apologize for the inconvenience. I think the RX Techs here just don’t care about customer service.
I love how the store is organized and how clean it is and of course the customer service is impeccable!
Pharmacy staff is always rude. They all need training in how to be kind, how to greet customers, to smile, and to not argue and be defensive towards customers. Even 5 years ago, the way they treat customers would warrant human resources stepping in and requiring training. Be kind, be thoughtful, be courteous, be respectful and act as if you appreciate your jobs and customers or just go home. I have numerous witnesses towards staff awful disrespects and unkind customer services, it is not just me concerns or complaints. If you need coffee i will bring you coffee. Please, anyone considering walgreens, go across the street to safeway pharmacy instead. I know for a fact that they are professional and courteous unlike walgreens who are even just unhappy to be at work and seem to take it out on customers consistently. Walgreens in missoula is great, just not Butte.
There pretty quick and I like the drive thru..
Love the drive through.
I had gone in, as it is three days before payday, to use some points, only to find out that they started expiring them yesterday. I was a complete mess, and the assistant manager was amazing, helped me figure out why the points I though should be there werent. Havent been going there a lot, but definitely will start more with the awesome customer service I received today!
They’ve always been very kind to me and my family.
Needed help at the pharmacy to help our baby get some sleep for our long drive. The ladies there were very helpful and gave us detailed instructions. 😊
Love the selection, prices, service, and smiles.
I dont know if I just come at the wrong times or perhaps the staff and myself are both in bad mood on the same days, but this is the worst customer service pharmacy I have ever been to. I complain they dont acknowledge me. They dont seem to have my prescriptions ready even though I wait days before picking my prescriptions up. I am definitely looking for a better pharmacy.
Good products but steep prices.
Very helpful staff and pharmacyst. Well stocked store.
Wonderful! The techs are incredibly quick, smart, and offer great customer service!
Jeff the pharmacy manager is very knowledgeable, friendly, & prompt. When you have a new prescription he explains what you need to do.
Very limited selection.
Does not have fish oil hand cream.
Front check out is sad