Customer service is TOP NOTCH!! Every single staff member is very knowledgeable. Prices are fair & quality of the parts is great. If they dont have something in stock, they are sure to get it for you quickly! Why go anywhere else?! Thank you AZ!!!

I really wonder where they find their help....They would rather stand around and talk .. instead of helping customers... very disappointed in the management of this store

BEST SERVICE AND STAFF!

A very well stocked store, with very friendly, helpful attendants.

Not super impressed. Went in to buy windshield wipers, which I had great help from a lady there. Another guy came up and said he would put my new wipers on for me, so I said thanks! I walk out to get in my car, thinking it was overall a good experience, to find my windshield CRACKED! He must’ve dropped the metal piece on the windshield. They are doing right by paying for my new windshield but I also have my windshield tinted in relation to nighttime driving to help with glare. They said they cannot replace this, but why not just give cash or a prepaid credit card to replace damages? Pretty simple in my opinion, especially because my windshield wouldn’t be broken and I wouldn’t need to get $100 new tint if their employee hadn’t cracked it. Overall, don’t recommend auto zone.

Love the staff friendly and knowledgeable group keep up the good work guys

So helpful.

Loved the service .. went in for a check engine light have forgotten the wonderful women who waited on us name. She read the code then took it a step farther and referred us to a local shop that was amazing . I would go back and seek her out just for her knowledge again and her sunny disposition and ability to help with the problems quickly.

Great prices and exceptional employees.

Thank you! We were coming into McBain from Gaylord. Something happened with front brakes on our Jeep Grand Cherokee. Gaylord Autozone, who we had bought our lifetime brakes from, called all around for us. They found brakes, in stock, in Cadillac store. Big thank you to staff at both Gaylord and Cadillac stores. Your courtesy and appreciation to those Serving and Veterans and Police Officers current and past is always appreciated to!

Good service they explained everything I needed to know

I believe it was the store manager that helped me. We had bought a battery the week prior and the cord hooking it up wasnt tight enough so fell off. She was incredibly helpful and kind when fixing the problem and got me on the road again within 10 minutes. Very professional and amazing customer service! Thank you!

Great customer service.

Great service, and prices!

Good place for parts.

Friendly employees. Very helpful

Usually have what I need. This time they didnt,but Im sure its thru no fault of their own. This particular spark plugs is hard to find.

Very helpful and respectful.😎

Anthony went above and beyond to help with some battery corrosion. He gave us excellent advice and made sure we knew what to do the next time something like this happens.

Worthless to say the least

Very helpful

AutoZone is pretty good they work with u and will get u what u need. Employees r usually great 😁

A nice place to find whatever you need for your automobile. They even have some hats and candy for sale. The staff is friendly and helpful. If you need car air fresheners, this is the perfect place to go. So many different variations to choose from! Cant wait to visit again.

Had everything I needed

Fast friendly and easy to work with

Manager replaced my headlight right in the parking lot, took less than 5 minutes but saved me so much hassle. Thank you!

10 out of 10 the lady on the phone was very helpful and kind and have had nothing but good experiences and luck with everything Ive ever purchased there!!

Always greeted by a friendly person. The prices are comparable to any other store in town.

Good ppl there

Great service and had what I needed

Explained how to do my repairs

I always go here for car parts because they are good quality and I always get great service there. They have very nice employees who will take time out of the day to help you find what you are looking for.

Ive got the best service Ive ever got from Deanna and Scott a few weeks back I was having problem with my wipper moter and that went the extra mile to help me that didnt need to take the time at all to help me and thay did so I was safe and see in the rain that kind of people will always bring me back!!!!!!!! Make sure you tell them thanks Al

Very helpful

The staff here was extremely helpful! They helped me get my headlight in. Ill definitely be going back here. They also made sure I got a $5 gift card. I screwed up and got the wrong headlight and they swapped it out with the right one no questions asked.

Called about a diagnosis check, went there, loaned me item....discovered problem....Called local repair shop, told me to get sensor and they would install it! AZ pulled part and I was down the road! Thank you!

The weather had dipped to the low 30s and my car window suddenly was inside the frame, I could not pull it up. After going to four different auto parts dealers, i pulled up in Auto Zone. I was exhausted and frankly to far from home to turn around. But here is the good news, Chris Pike was behind the counter and he was wonderful. I dont know about how you feel when looking for help; but when I find someone who cares, listens and then takes their time helping, I am grateful.This is the place, there is someone listening and right there when you need advice. Thank you Auto Zone for having good management in place and hiring the right people for your business.

Great service. Always have what I need. If its not there they have in 24 hours.

Great place..very helpful.friendly..

I stopped in to upgrade the headlights of my wifes car. They were able to guide me to the proper bulbs and even supplied me with loaner tools to change them out on site. It was freezing outside, and like an idiot, I forgot my gloves. They lent me a pair and even gave me some hand warmers. Amazing customer service. Above and beyond the requirement. Will buy parts from them in the future as needed.

Very helpful.

Excellent service warranty on a caliper bought in 2013 I didnt have a receipt and they found it on the computer saved me a bunch of money 👍

Wish you could give more than 5 stars. I helped some out of towners fix their truck tonight and this place had great staff and fast service. Also have a rent option for tools you need for the job. They helped me get these folks back on the road and I get my money back (I rented the tool because they didnt have the money on hand) tomorrow! Thank you Autozone. You WILL be my go to place.

Deanna helped me over the phone on my 2000 Chevy Silverado my brake light was on and wouldnt go off and she helped me diagnosed the problem she was really halpfull and was very patient with me

Decent prices, have most parts in stock. Online ordering and pick up pretty easy. Sometimes slow to get assistance from someone in the store.

Love this place

Very friendly service and I got a surprise coupon and discount 😄

The young lady that helped us was awesome...she put new wipers on our car for us and was kind as can be...her name may be Andrea...thanks to her kindness you will receive all our future business

Computer check, all is good.

They almost always have what im looking for

Had what I needed . Thxs

Deanna helped me over the phone last Tuesday with my 2012 traverse. She helped by looking up a code on my car.

Ive been doing preventative work on a truck that I had bought last year. I didnt know how well it was taken care of during its life, so I Flushed/changed anywhere from the front and rear differentials and transfer case to power steering and brake fluid etc. The staff has always been awesome, very knowledgeable and correct about questions that I have asked.Now, if I could just find the ever so elusive blinker fluid, I would be golden.EDIT***Ive seen a few people comment on the mean or grumpy older guy and I can honestly say Ive never had an issue with him. I can see where people would say it tho. Hes just more methodical so it comes off as rude or whatever. It could be because Im in there ALOT but he along with few others, including the guy who works at ford as well, have a whole wealth of knowledge that they will share with you,m

Everytime i been there got super service

They were very thorough

Always the place to go for great deals.on auto parts.

Staff always open to talking and can often guess or help out with just talking, never had an issue, always polite

The gentleman are at AutoZone really help me out a lot even took care of my check engine light totally awesome

Good guys here. They will get you what you need quickly and at a good price.

They are very friendly and helpful.😁

For the most part they are all very knowledgable, Tom goes out of his way at this store everytime Im there to make sure I leave with a smile on my face....good job guys

Friendly people and high quality parts, best rewards program out there too

Great prices

Super helpful. Had just what I needed.

Good place to get reasonable parts

The people behind the counter were fantastic and fast got what I needed quickly

Awesome employees and they know their stuff

You better know what you want because theres only 2 people there that know anything about cars, Thats the manager Woman and the grumpy old guy. Shop around but 90 percent of the times thier price is the lowest price.

Good store. Good service.

Cashier extremely helpful and curtious

Very helpful

My buddy and I were driving back to Cincinnati after boarding at caberfae mountain when his tensioner pulley crapped out. It was Sunday evening at 5 pm. We called autozone to make sure they had the parts and they did. The only problem we had is that we were stranded and the cab service in Cadillac was closed. Instead of walking 45 minutes each way in the snow, a lovely lady from autozone delivered the part right to us. Thank you so much for saving us! Go Buckeyes!

Knowledgeable staff and low prices

Helpful staff!

Great bunch of people friendly knowledgeable

Good service!

Brandi is very nice and very helpful.

Very helpful staff and very clean

Never any good service always make me feel stupid even when I know exactly what Im doing on the truck

Lots of mens toys! Love it!

I all ways seem to have a good experience here been going here 17 yrs

The old guy is very rude, he dont want to answer your questions, or maybe he dont had idea what you talking about..

Stopped in to have my check engine checked

Helpful service!

They got what i need if not on shelf they order it

Good service although parts are garbage and fall apart quickly.

👍

Always helpful!

Great employees.

Always helpful.

Knowledgeable staff

Great service!

I always go to autozone.

Its an auto parts store.

Not as helpful as most auto zones

They helped me so much

Helpful staff

Great place

Very helpful

Guy was a jurk