Jennifer is awesome and super helpful! I loved being able to reserve in advance online. This is my second time renting a storage unit here.
I think the best storage unit is one you dont think of often. I never worried about the safety of my stuff, or the cleanliness of the facility, or if Id be able to access my things, or really anything. It was reasonably priced, accessible, clean, and the staff was amazing. And as I was moving my stuff out for a cross-country move, a staff member showed up like a storage wizard to close out my account. No complaints, only compliments. 10/10.
I have received excellent customer service from the moment I walked in from Rodger. He really has my vest interests in mind. I feel safe there and appreciate all his help!
This has been the nicest storage place I’ve ever had. The staff is kind and courteous and the facility is always clean. Thanks for being awesome!
From the minute I walked in Roger was so helpful, sweet, and knowledgeable! I was able to get all my supplies for moving into a new home in just a matter of minutes. Thank you!
I really enjoy using Life Storage, Rodger and Jennifer are awesome !
Great service! Rodger, the manager at the Calabasas CA location, was always super helpful and friendly. Great security. My stuff was safe and sound for years! Cool and dry.
The staff is so friendly and always helpful. The facility is spotless and always easy to access. I am so happy to have chosen this location for storage.
Jennifer was very kind and professional.Good customer service!!!!!!
The staff is super friendly here and offer excellent service. Roger in particular was super helpful, friendly, and was more than happy to help us in any way possible. If you need any assistance, Roger is your go-to person!
Clean, safe & excellent customer service
I met with Serena today and she was wonderful! She was super knowledgeable and helped me select a space that fit both my size and budget needs. The facility is clean and modern and feels very secure. I also met with Barry who was friendly and welcoming. I’m looking forward to enjoying the breathing room of having less clutter in my home by utilizing this storage space!
Jennifer Anderson was amazing!
Really dislike having to keep a storage due to limited living space, however, when its necessary to declutter, its necessary! Had a great experience at Life Storage Calabasas today. The manager Roger was quick, efficient, super friendly, and safety-minded during this corona situation. Just wanted to say thank you for making the sign-up and move-in effortless and with a smile! Thank you!
Don’t recommend,my carpet and furniture were ruined after storing there for over a year,paid a lot of money to have my cashmere sweaters with holes and my carpet,water damage,moths it’s so Hot inside you can bake in your storage in summer!The manager is rather rude and unfrilendy,he has been there for years,and still a jerk :(If you want your stuff to be damaged and be treated poorly,this is the place!
Jennifer was awsome
I had a storage unit at this location for 5+ years and had a wonderful experience. I moved units a couple of times and they always made it easy. Roger and Serena were amazing. They were friendly, knowledgable, and their customer service was impeccable. I highly recommend this Life Storage location.
I was using this facility for the past 4 years. Before was Uncle Bob storage. They only changed the name. Same friendly staff. I interacted most of the times with Serena and Roger. Both always ready to help. Highly recommended.
Best Storage I ever had, clean & even has a beautiful moutain view on each floor hall way
Serena is kind, courteous, and always looking to turn your lemons into lemonade. She is truly an asset to your team. Thanks very much.
I’ve used storage all over the city in the 30 years I have lived in LA. This is the best facility, nice management team. Great location and well maintained. Good video surveillance 👍😉
Roger is half the reason I choose this storage. Its good to know there is a responsible adult at this location if I have any questions or issues. Roger was helpful showing me space and getting me set up. This location is pleasant, has natural light, room to park a truck, and is very clean.
SUPER FRIENDLY STAFF & great clean facilities. We have been storing here for years, very happy with our experience. Move in and move out we’re a breeze, thank you Life Storage!
This place is great! There are nice people always ready to help especially the manager Roger😁 This place has plenty of storage, Great security, and they always have fair prices and great deals. I would recommend this Storage place to everyone in L.A. especially for the simple fact that most places are really unfair with prices.
Awesome experience. Roger ensured that I had the right space I needed and provided a quick and easy move in process. Building is very secure and clean. Highly recommend!
I recently rented a unit and as someone who likes to research different options, I have to say, this place is fantastic. Roger and Serena were incredibly kind and helpful. They recently added new (outdoor/drive up access) units. These are brand new and extremely easy to load, with plenty of space. I initially used spare foot to book this but ended up calling and letting them know the special that I saw online. They honored it, hooked it up even more in fact and the entire process took a few minutes. If you need storage, don’t let the yellow stars fool you, this place is legit.
Nice facility, friendly and helpful, fast service. Great pricing. Easy all around!
Ive used them for years (not a confession Im happy about lol) and theyve always been terrific. Now with the Virus etc theyre also just wonderful - super-responsive and helpful in every way.
Love this storage facility, easy access, clean and roger is always attentive and pleasant - best manager ever
This place is a keeper ..literally !! Roger was more than helpful and went out of his way to make sure i got the storage unit i was looking for . 100 % top notch service and their units are so clean and well maintain its amazing. Great place ! Highly recommended
Great place. Store manager was great. I think his name was roger. I would definitely recommend Life Storage!
We use this storage unit for our office and it has been a great experience. Always clean and great customer service - especially Roger - he’s the the best! Super friendly and helpful.
This place is great. I just needed a place for a short term rental and the people here were so helpful and nice. They helped me find a perfect space. I will recommend this to my friends.
The people were so nice and EXTREMELY helpful. They talked me through the whole process and made sure I understood all my options and all of the costs. They cared about me as a customer and took the time to get to know me. I would definitely recommend them!
Very cool place! During college break I needed storage for a few things and these guys were great.The manager Roger and the entire staff found me the perfect unit. Highly recommend this company!
This is the BEST Storage facility and experience I have ever had. I have moved a thousand times and lived all over the world. I find the service, safety and attention to detail provided by this facility and its top-notch staff is 100% A++ I highly recommended LIFE STORAGE!
The very good service and people there are so nice and always helpful to me at the Life storage place. I can recommend them for a good storage place close to my home. Price is good also.
I am writing a review because my experience with the people is STELLAR. They do everything they can to help. Stuff was too heavy for me to get out of my area and someone helped me move it. They say yes, lets see what we can do to every request. Amazing. I was at Public Storage before and they say NO to everything, dont care about clients, just the worst experiences ever. I will never go to Public Storage again. Believe it or not, I enjoy paying Life Storage each month. Thank you.
Very professional and friendly service, both. I was well cared for even though my needs shifted mid-stream. Excellent facility. Safe, well lit. Highly recommended.
I have used this location as my primary storage unit for work since 2015. It is always kept clean and is well maintained.The office staff is SO nice and I truly feel appreciated as a customer!It is secure and I always feel safe when on the property.
Great customer service and clean self storage facility. I have been customer here for years and it’s always easy and convenient to get to my merchandise loaded up. Recommend this place !
Guys were very helpful. Didnt lock my locker and they called me. They check every night to make sure everything is locked. Great service and very friendly. Dont use anyplace else.
I work remotely for an IT company and we were in DESPERATE need of a storage unit for some equipment. Roger, the manager, was unbelievably helpful, professional, and went above and beyond helping me. If I could give more stars, I would in a heart beat!!
This is a sad but uber happy review. I have had my storage at this location since 2008! I have been a tenant for 11 yrs! Do you know how long that is. I have been here through 3 name changes and company take overs. I met Roger a long time ago. I had storage because I fell on hard times and wanted to keep my belongings in the area as a mental picture that I would be back. Well it happened and I got my own condo Monday. I closed my storage Thursday and got a chance to say goodbye to Roger. I was excited about my new place and finally clearing out my storage but sad because this guy has been apart of my life for so long. He had my back as the protector of my belongings and he was so gracious in allowing me to remain there. I will never forget when fires rocked our area last year and I was so worried about my belongings because I could not reach Roger for almost 5 days. When I finally talked to him I was relieved and he said We are ok! He said we meaning my belongings and him. That meant we were in this together! I hate late fees but when I was late Roger was always understanding! Now I still had to pay! But he was so helpful, encouraging and solid. What a great guy and it seems like I am losing a family member. Thank you Roger for holding down the fort and looking out for me all these years. What a great guy and I am blessed to have been in communication with a guy like that!
Great experience. Roger the manager stayed late to help me out. Highly recommend it.
Roger and Barry are so awesome. The move in and move out experience was top notch. I highly recommend Life Storage Calabasas!
This place is really bright, cheery, clean and safe and the staff is friendly and helpful. The hours are convenient, the place is well secured and the staff called me right away the one time I forgot to lock my storage space. They patrol the hallways regularly to check that all is well. I am sorry I had to move away because my new space doesnt even come close to this. Also, this place is very conveniently located right off the freeway with ample parking, and they provide dollies that are freely available, unlike some other storage spaces that lock them and require you to go to the office and give them your drivers license to use them! I would give it 10 stars if I could. Thank you Serena and Roger :-)
I have known Rodger for over a year and he has always been kind and friendly.
We just rented a space at life storage.It is so clean and the staff are so kind and helpful.We toured other storage facilities in the area and this one is the best!!
Excellent Self storage facility. Friendly people and very clean place. Recently moved my storage from another place and I am so glad that I did do it. Their price is not the lowest but it’s fair for the quality you get.
The office people there are very nice and friendly . A good place for storing all of my things and it was very clean also. Yes I would recommend this place for your storage
Wonderful location and really nice people working here. They were always very helpful to me and I would like to recommend them for a good place.
Great location, secure, fabulous customer service! Roger the manager is thourough fair and will get you the best deal available.
This review is overdue but, i just wanted to let people know about the pleasant experience i had with Serena and everyone at the Calabasas Life Storage facility. We needed a small place at the last minute for our sons dorm items he wasnt lugging back to NJ and this was perfect. The place is clean, the office closes at 6 but you can access your unit until 9pm which is great. No contracts, just pay monthly as you need it. I would definitley recommend Life Storage!
One thing people may not realize about running a mundane storage facility errand, is that it may in fact be the case that the storage locker hasnt been opened in years. Likely, the items inside hold some value, if not at least some sentimental value. Opening an old locker may mean an emotional ride that you hadnt prepared for. Today, I decided to clear out my tiny locker filled with banker boxes holding old photos : office items and college papers. There was zero anticipation of any kind of an emotional reaction whatsoever and thats why I was caught off guard to feel the feelings I was feeling; reminiscing and also realizing that time goes by so quickly these days! LIFE goes by!The kindness of the assistant manager, Serena Canion, truly helped me feel comfortable and calm about clearing out my locker. Not only had I lost my key by this point, but I had also not had enough room in my car to empty everything out. She had broken off my lock, lent me a new lock to close the locker up, and also offered -- most importantly-- her warmth. Aside from her personal touch of kindness, she was extremely well informed about the brand and its inner workings. I was very impressed with her knowledge, pride of working for Life Storage, and also her very organized and thorough paperwork.. I felt safe with her.Finding this type of welcome at an institutional storage locker facility does not go unrecognized. In a completely indirect way, Serenas confidence, care, warmth, and service held me together and reminded me that good people matter and need to be valued. This is a public review to recognize her humanity and also to give Life Storage a high 5 with their color selection and upbeat feel with their new branding strategy! It worked for me!Thanks Life Storage for hiring just that perfect individual to host the clients who may be using the facilities for a variety of life reasons. Id love to see her promoted.
Clean..modern..Safe...off the hwy..no one knows its there...quiet..management always there..plays great music!
Roger was great! Helped me find the exact unit I needed.
Awesome staff very kind and helpful. Storage warehouse very clean
I shopped around for a storage place and I can tell you that this location is by far the cleanest and nicest I’ve found. The staff there is friendly and offers great service .
I absolutely love LifeStorage Calabasas!! Roger is the best!! The friendliest & best service!!
Found this gem right here in my back yard! Nice staff and super clean place. Check it out if your needing storage.
Great service Excellent Staff Roger and Serena
Very nice place for storing all my things .The people were friendly and helpfull. No air conditioning in units but price is good and clean.
Great manager and service! Very friendly!
I want to say the price, staff & service here (AT THIS LOCATION) are great! BUT BETWEEN TECH, THE SO CALLED LEAN DEPT WHERE THEY BASICALLY STOLE $109.00 WITH THE EXCUSE CALIFORNIA LAW ALLOWS US TOO! & GETTING HOLD OF CORPORATE IS ALMOST IMPOSSIBLE, JAMIE & ALBERTO AT LIEN ARE PUNKS SHE LEFT ME A SWEET SWEET MESSAGE hi this is jamie & we understand you had a lien placed on your account Im really sorry heres my number you can call but u aint gettn your money back we dont care youve been with us 4 years had 5 months with tech problems on online payments, & your lock was cut off! hehe its just one of those things, WE UNDERSTAND YOUR IN PHILIPPINES & UKRAINE & CANT USE AUTO PAY BECAUSE U HAVE 2 HAVE EVERY POSSIBLE PENNY IN YOUR BANK ACCOUNTS WHILE OVERSEAS & THAT FAR FROM HOME but hehhe we DONT CARE! U KNOW WHY ((CALIFORNIA LAW ALLOWS US TOO hehehe) with that stupid giggly childish voice SHE IS A NASTY WOMAN! PS. YOU HAVE A 10 GRACE PERIOD 40 DAYS ITS OFFICIALLY LATE & YOU AY A LATE FEE, I USUALLY CAN ONLY PAY ON RETURN HOME WHICH IS ABOUT 30-40 DAYS IT WAS LESS THAN 45 DAYS ON THIS PARTICULAR OCCASION, CUT HE LOCK, ADDED A LIEN, & CHARGED THE XTRA $109.00. uNCLE BOBS HAD A GRACE PERIOD OF 15 DAYS & 60 DAYS LATE FOR ANY LEIN! IVE ALSO HEARD HUNDREDS OF FOLKS HAVE BEEN RIPPED OFF ON THE AUTO PAY & COMPUTER log in SYSTEM WITH EXTRA FEES & LATE FEES BECAUSE OF TECH PROBLEMS ((AS THEY KNOW!)) THEY HAD A HORRIBLE TIME GETTING THAT SYSTEM SET UP~! ANOTHER REASON I DONT LIKE auto pay ITS A HIGH RISK SYSTEM TO HACKERS! PS..so dont use a debit card folks ever! always use a credit card!
I really appreciate that my stored goods are in an insulated building protected from the weather, mostly HOT weather.
Great staff and prices!
Everyone was very helpful and very sweet!
Clean Facility! Great staff and location!
Lost of space. Friendly staff also.
Thank you Roger Barry Serena .
Love Them!
Roger the manager was fantastic!!!!
Good service
Great storage