Very knowledgeable and friendly staff. Very helpful.open late and so far everything Ive needed in stock
Kudos to this team at this location. We had a driver passing through with huge power loss, called them late, set everything up and called our driver back and he said it was the best service he has ever had from a dealership, he could not stop raving. What an outstanding group of people on this premises. They truly care about customers and do all they can to help everyone. With workloads where they are today, These folks make a difference! Merry Christmas to all the staff at Jackson Group Peterbilt in Caldwell, ID we appreciate all that you do, the integrity you operate with, and the professionalism you share every single time we visit with a need. I would love to clone this location in about 47 other states.
Today Jesse at this Peterbilt Dealership, repaired my Truck. Hes very good at his job, I am Definitely coming back!Thank you very much for the Good Work!!!!
They took a while but no parts across country and now truck runs no troubles yet
Hello their truck drivers, this dealership has been very good people. Parts,service, and shop. Truck drivers if you are interested in, good fix, repair, and replacement see these folks.
They usually have everything you need. Parts people are very courteous.
This repair shops not worth a star. More like a negative star.Got a injector installed on #1 cylinder and 2 ujoints, loose yoke on first drive axle input and out put. Took them 3 days . Cant prove it, but my experience I never damage the threads on a yoke. I think they used the pull and damage it that way.In all for u joints $2000 dollars and injector 2000 with tax. I inspected the work also too find it dry and when I greased it with my color of grease no old grease was visible. So that tells me it wasnt greased and it would have blown out soon.
Very quick to get you in the door get you fixed back on road
Very Helpful and get out Truck done within the stated time. Definitely our go too.
Great customer service !!
Excellent! Got me in and out!
Excellent service friendly staff and boy are they quick
They are great always have what Im looking for.
Great people took a while to get to me nut they did AWESOME !!
Good bunch of people. Almost 5 stars!
Great place Great people 👍
Always fast friendly service
Bill & Jason in the service department were very knowledgeable and helpful. They got me right in for work. Treated me right on labor charges.The parts department is also well stocked and staffed.If you need work done call ahead. They will do their best to get you in and out fast.
Great service kind people and as quick as they can possibly be!
Great service.....
Awesome service
Excellent place to get your cat worked on.
Buyer beware.. They will take you to the bank.
Hey this is nick with Caldwell Peterbilt in the parts department. our hours are actually 8am-8pm Monday through Friday.
Very Pleased Jason & his Staff Where very informative helped me out with resolving the Problem would definitely recommend this Shop Very Fair & Honest Very fair Cost to me for all the work performed Thanks Everyone
They will go out of their way to help u get parts and the customer service there in the parts department are way too I dont do business anywhere else but there. Not much of a selection for chrome but they can get anything for u with a decent price.
Service department will rape you and there warranty isnt worth the paper its written on
Very helpfull
My favorite Peterbilt dealership in America
Richard good mechanic
You find your spare parts without any problem, good service and close to the highway