Im so glad I went here instead of Mattress Firm. I felt the service was more personal, plus I got a great mattress and saved money. My wife is very pleased as well.

I stopped in to purchase myself some queen mattresses. I slept so good last night!

Charles and the store is a con artist. I purchased a king bed and was told to purchase the mattress cover else for warranty purposes. Took the bed home and immediately put the mattress protector on. My wife and I had the worst sleep ever. Bed was not like the one we looked at in the store. Tried to return the next day and was not able too. the receipt states not refunds or cancellation for special order items. This was a in stock bed. Customer service is there only when buying, after purchase not service. Please save your money and go to Mattress firm next door, better quality, better service 120 day satisfaction Guarantee and price is not much more. You will regret buying from this place. asked to speak to owner and was told he doesnt speak to clients, it all has to go through him. I filed a claim against this place.

Excellent Service & Great Prices!!!

Bought a mattress...didnt even take it out of the store...tried to get my money back...cash that was paid..getting run around for almost 3 weeks. Charles is a hot mess and his mysterious boss is not too far from it. Still awaiting my check...even tho I paid cash...and I go to store everyday...

I bought my bed set and it was wonderful! Charles took good care of us

Nice place

Good service, Christine helped me throughout the selection of beds and answered all my questions . I bought a nice head board set for only 189 .Ill definitely be coming back

I am big on customer service. I decided to purchase a mattress set from this place again over Big Lots around the corner because it was more personable. The prices were very comparable so I really didnt save any money with my decision. While the salesman was very nice, Im unhappy that I purchased mattresses on the 27th and I still have not recieved them. I knew at purchase that the mattress set was on back order and was given a date. However, the order did not arrive. Understandable. So I called on the Wednesday after the delivery date to inquire about the order. Someone answered and said they recieved a delivery that day. I called today and am told that the soonest delivery date would be Tuesday. Im not sure why no one would think to expedite delivery for today or tomorrow. The reason I gave it a 3 instead of a 2 is because I was given free delivery. But being that I have a background in customer service, I strongly believe that they should be working diligently to get customers their merchandise asap. Im not sure yet if I will purchase here again. I will know after having the mattress for some time. I purchased a mattress last year but it did begin to sink in certain areas. Not certain the cause.

This place has the worst customer service I have ever encountered. I purchased a $700 mattress That was supposed to have a 10 year warranty, they lied and said that it was only a five year warranty and then didnt want to honor that five year warranty. The staff is pitiful and the managers are even worse. I would not recommend that anyone give them their business.

I recently purchased a mattress for just shy of $700.00. The mattress and box spring was Suppose to be under warranty. But when the box spring broke and I tried to get it replaced and WOW they do not honor their warranties as well as having the nastiest attitudes as if I owe them something.The mattress is Bull and I advise no one to purchase anything expecting quality type products from here.

Unprofessional, tells untruths.taking them to court now for the return of my money.