I always get great service here. They also give freebies if you check in on Yelp when youre there. This time was $10 off. Last time was a free T-shirt. I trust these guys. Ive been coming here for many years.
Mitchell took care of our vehicle today. He was extremely polite, helpful, and very knowledgeable. He even went as far as to connect with me about his own experience with his vehicle, which made me feel he was more than a salesman. Mitchell took it an extra step even further to give me extremely helpful information about my wife’s vehicle which we will continue to take both of vehicles to this locations. The entire staff there has been awesome since day one! Overall, this team knows their stuff, and they are phenomenal! The manager should be proud to have a team at the Camarillo location. Keep up the awesome work!
I always go here for tires and other things related for my car. I call and schedule an appointment. Its always a smooth transaction the way car repair should be. My service advisor was courteous, professional and respectful of my time... A solid 10 out 5 stars... Book your appointment you wont be sorry. I highly recommend - thanks Jimmie Gonzalez
Could not have had a better experience. The most deserved 5 stars of any business I have ever dealt with. The office personnel were helpful and professional. The mechanic, Antonio was super in explaining what needed to be done. I left my tire overnight. The next morning it was installed in a few minute!
I always get the best service, prices and treatment at this store! The management is top drawer, and the product excellent. Four new tires today, and a always, up to the standards I expect. Great job!
Thank you Big Brand! I had a very large piece of metal in my left rear tire and Harrison worked quickly and efficiently to repair my tire and get me back on the road. The entire staff is always helpful and friendly. I’d recommend them to anyone. The bonus …my tire repair was FREE!
Bottom line? = The manager (Johnathon?) and team at Big Brand Tire & Service in Camarillo are truly expert, reliable, reasonably-priced -- and good guys that truly value their customers. It is worth your time -- even if necessary (as it is for me) -- to drive further to get your vehicle to them for repairs or tires. THEY WILL SAVE YOU time, money, worries and risks.Ive been taking my vehicles to this BBT in Camarillo for tires or repair services (and oil changes) since 2013 or 2014. I know from recent experiences (with tire replacements and brake system repairs), and the experience when they made sure to get my vehicle repaired on a Christmas Eve so that I would not be stranded, that they are truly superior and rare among automotive repair businesses for always being so expert, customer-caring, reliable and reasonably-priced. Theyve been so helpful to me that I am been very grateful to my buddy that recommended them to me in 2013/14 -- because hed already been having all of his vehicles getting tires, oil changes or occasional repairs from/by them for 10+ years.
Looking for great help and service, big brand is the place to go!🤙🏽
Great help from Mitchell and co when my new Maserati hit an object on 101 puncturing the front left tire (and that of two other cars). They explained what was going on w the supply chain for tires, helped me get the right ones, and discovered rear tire misalignment even with only 4k miles and fixed it after which it drove much better than it had off the lot. They then brought the same service with a smile to take care of tire and other maintenance issues for the two older cars in our household.
Excellent work from the team at Big Brand. Huge shoutout to the manager who helped me pick out wheels for my jeep when the original ones I wanted were not available. Paul was amazing too and took great care of me from start to finish. All around this place treats their customers amazingly. I fell in love with my Jeep all over again! Thank you Big Brand Camarillo!!!
Great service! Would highly recommend their service!
Thank you Chris!! I changed my oil here and they offered some free services like wheel alignment, rotation, etc. Quick and professional. I’d definitely recommend this place to my friends & coworkers. Thank you again.
I have put my full faith and trust with Big Brand Tires & Service. They have taken care of the maintenance and safety of my car, giving me the freedom of any risk on my many long road trips.They are extremely personable, kind and considerate with every visit. I recommend Big Brand Tires and Service. Make your appointment today!
Took my car in on a Sunday to repair a tire. Took care of it with their free flat tire repair service and got me back on the road. Will definitely switch my tire service to them from Firestone Auto Care.
Have been a Big Brand Tires customer for maybe 17-18yrs now and I’ve always been treated with great customer service. Today was my first time having service done at the Camarillo center and of course everything was “too notch!” Thank for your great customer service and I’ll be back!
My saving grace! Thank you to Jonathan and the crew at Big Brand Camarillo!! You guys are the best!!
I hate to do this to these guys. They really are overachievers in the friendly department. However, after a comically terrible chain of experiences, I cant imagine this group being any less prepared for dentistry than tire changes.After damaging a wheel, we concluded they would replace it. It was set to arrive the following Monday. After no communication, I call on Wednesday morning. Someone tells me they have the wheel and they will call when its ready. I received a call that afternoon that the wheel had been dropped, and it too would need to be replaced, which would happen the following Monday. Another Monday comes and goes with no communication. I call yesterday (Thursday). They happily have the new wheel and will be putting a guy on it right now.When I show up, they can not find this wheel and tire anywhere. Theyre going bay to bay, phones to ears, looking for this thing. Im finally told that someone named Greg was responsible for the wheel and that he had left the store for the day. Furthermore, there was nothing they could do until the next day. I requested a refund and was told that was Gregs job too and he couldnt do that. Then the guy telling me all of this somehow refunded me $250 and says sorry. it sounds like that was just some bad luck as if the shop that mishandled 3 consecutive orders, over more than 2 weeks for a single wheel and tire was somehow not doing this themselves. lolGod bless these guys, or something. Anything for all of our sake.
I would recommend Big Brand Tires Camarillo location to anyone! Professional, courteous and reasonable prices for quality service! Thank you Mitch for the great customer service!
GREAT CUSTOMER SERVICE!! Been coming here for almost 20 years and they are the BEST!!
Polite and professional staff at BBTS. Great tire prices...hands down. However, had to wait for tire installation longer than expected. But, I would still highly recommend them and will return again.
They did a great job and Mitch and his team provided excellent customer service.
Really great experience. They were honest about being busy and it would take a little longer for an oil change which was fine. They have always done a great job!
Excellent customer service, and the crew took care of my truck and special alignment needs for my lift and tire setup. A+ Super stoked!
This group is so friendly, helpful and swift! Made a troublesome flat a painless fix. Thanks to Jose for great work!
Best place ever! Honest, kind, informative, and reliable. I don’t trust anyone else!
Always great customer service at my local Big Brand. Johnathon and George are awesome! Thanks guys!
The CAmarillo store is awesome! The guys(Jorge) are all polite, very willing to help and very pleasant. I will not go to the Simi Store (where I live), ever again! They were rude and pretty demeaning and not really willing to help! I had bought 4 tires last weds(07/28). I then made a trip to Salt Lake City and on my return when I got to Victorville, there was something in the road that I went over and blew the “less than a week old tire”. I was remiss in getting the road hazard coverage and the guy in Simi sharply said well you were asked! I know what I was asked and what I did. I simply wanted to know if they could help me out. I ended up paying another $105 for a tire and yes I did put the road hazard coverage on! All were not in my budget and will leave me short for the month!!! The fact that the guys in Camarillo were so pleasant made a huge difference! Please make sure they know how much I appreciated them!!!
Very helpful and able to complete a fair amount of work- tires, breaks and coolant. As busy as the shop is they had be in and out in 24 hrs. Would definitely recommend.
Great help and willing to get the job done. Military new in the area looking for straight forward answers.
Great friendly staff, on point customer service!
5 star service from Mitch and Greg today as they helped me with my wifes accord. AC went out and they hooked it back up today. Great service with awesome customer service.
I’ve been a longtime customer of Big Brand for many reasons: excellent service, friendly staff, fair prices and quick turnaround time just to name a few. I always have a great experience every time I take my car in. 10 out of 10 would recommend Big Brand Tire!
Expensive and I sat on hold for over 20 minutes waiting to find out what the status of my car was. I ended up driving to the store, stood in line, and was helped all before I let the front desk know my phone was still on hold.
I could not be more satisfied with the care I received at Big Brand tires in Camarillo...Greg was so helpful...not only did he take excellent care of my tire needs but provided me with exceptional customer service...I will not hesitate to call again when needed...thank you Greg and Big Brand!
Arrived at 3:30 on a Saturday with air gushing out of a front tire due to a puncture. No schedule, but was squeezed in on a busy day. Waited an hour and a half. Harrison repaired the leak and added air to the remaining tires. No charge, no need to go back into the office for paperwork. Simple interaction with really kind and polite service. Thank you, @BigBrandTires Camarillo.
Outstanding in every way can’t say enough about how Big Brand has grown and developed into quite a special company the people are phenomenal great customer service and the service work they perform is honestly five star. Thanks to everyoneDavid
Used this location of Big Brand for 9 years. I’ve gotten nothing but great service!
Faster than expected and even got a little discount for not having my tire size locally. Definitely know where Im getting tires next time thank you .
I’m a long time customer and they always do a great job. Thanks BB see you soon for 4 more shiny new tires.
Big Brand Tires has been providing our tires for many years... excellent tire warranties.... excellent automotive service.....Good diagnostics provide well written estimates ..... professional workmanship... keep us posted with promptness from start to finish.... Always satisfied with their service...
Great & fast service. They also have fair tire prices. I have bought my tires there & my mom as well & friends.
Huge mixup with my appointment (on my part) for new tires and they (Mitch) couldn’t have been more accommodating and nice about it!!
I came in worried about a nail in one of my tires and left with three new ones at a great price that fit my budget. 🙂 I will definitely be recommending Big Brand to my friends & family.Thanks guys!! You rock!! 👏🏽👏🏽👏🏽
Generally a great experience. Surprised that they both repaired our flat AND replaced a sheared hub bolt for free on the same day as our drop off. My only suggestion is to provide a form for customers who drop their vehicles and keys before open.
Had excellent experience with customer service and waited a while but then my tires and my alignment was ready loved all of the service that was provided to me
Great selection. Friendly staff. Good prices and great service
Time of service was a little under stated. Even though we had a appointment.A discount was given for the over time taken to do the service.We be using this shop again.
Great place. Had a nail in my tire and needed a patch. Done for free with no attempt to sell me anything, just a no nonsense fix. I will be getting all future tire and brake work here I was so impressed with the service. Not like the Camirillo Firestone that told me well sorry, guess you have to go elsewhere when I stopped by there for the issue because they opened earlier and I work nights. Bring your business here, not there.
Great service! Great waiting area! Great tires! I’m from LA and drive a lot for work. Got several other quotes for 4 new tires around LA. BBT got me 5 new tires, an oil change and replaced 2 of my tps sensors for less than all of my original quotes in LA.Love these guys! Will definitely be back for new tires later.
Easy to talk to and consistant
Experience was great! Set up appointment got in easily and service completed in timely manner! Would highly recommend!!
Wonderful job great customer service.
Expert, friendly, pro, and quick. Great place that will always get my biz
Great service. Thank you Mitch!
Staff/techs are friendly and professional. Guys took care of some flats. Will definitely return for my next set of wheels/tires.
As usual Big Brand hooked me up. They took excellent care of my classic hot rod. The service tech even grabbed a clean rag to remove the hand prints on the rims! Class all the way
Worst Service! Took an appointment in Jan 2021 during COVID and then reached there on time for New Tires. Was told it will be done in an hour and half with alignment check. They did not attended to the car for almost 1hour 40 minutes and then when i asked they sent someone to move the car inside workshop. Then tires were added in 20 minutes - I was able to see from the place where i was waiting. then they took another 40 minutes doing nothing. Then i asked them again and then they brought the car out in 10 minutes and was told its done. I asked the other Guy who brought the car outside of workshop if alignment was done and he said no. Upon asking he mentioned he was just told to bring the car outside.Called their head office and was told their District manager is off on Saturday and will get back to me by Tuesday. Still waiting for area manager or any of their represenatives call....... Will never use their service again.
The process was really easy and they did a great job. Will come back and I will definitely recommend this place to my friends
I brought in a difficult job. Tube type tires . They were very straightforward about the timeline, and did a great job! Great team!
The young white guy (slim with glasses) did an awesome job of repairing my flat tire (Camarillo store). It was an usual (through the wheel) leak that he found and repaired. I appreciate your work!
My name is Noe i want to thank Johnathan and Issac for helping my wife and i with excellent service and maintenance of our vehicle, you guys are the best keep up the good work. Just wanna take time out to thank Jonathan for helping me fix my vehicle today 10-31-20 I reached out to Jonathan when car got stuck. He managed to take the time to fix my car and get it back running on a last minute notice. Keep up the great customer service.
Always a joy to do Buisness with BBT!!! 👌🏻👌🏻I don’t know why people go anywhere else honestly. I’ve never had better service.
Trust the service and Greg Marion went above and beyond to make me feel.. like I can drive out of there and feel safe in my vehicle 👍👍
Christian at Camarillo Big Brand was so helpful and I drove up without an appointment and fit me into his schedule. So great!
Always friendly, courteous and responsive. Good prices, but work is always good. Chef recommends!!
I had to get a flat fixed, and they were very courteous and efficient! Quick repair which got me back to my daily life. Ill definitely come back when Im ready for new tires! 👍
Great team - great price - convenient
Great service! I would recommend this location.
As a business, Big Brand Tire is candid, reliable, and respectful of your time. Employees are courteous, genuine, and on your side. If a fix is quoted outside of your budget and you share your dilemma, they will find clever and safe ways to meet your needs and ensure youre back on the road asap.
Quick and easy. 4x repeat customer
Well done work for fair prices. Can’t ask for more than that.
Awesome service. Been coming here for 20 years and they are my go to guys. Love em.
Excellent customer service and reasonable prices. Would definitely recommend to all.
Amazing customer service very friendly
They made sure I was taken care of and they didn’t even charge me for me tire! Always been a positive experience with them. Have gone back for years and years!
Took care of me quick. They were polite and was much cheaper than I expected to pay!!!
This Big Brand tire center is one of the best I’ve been so far. I’m glad they have an alignment machine where I can do everything all at once. The crew is great and they do their best to not damage your car. 2nd time around and my car is perfect!
Excellent service! One employee, Chris, took time to patiently and cheerfully explain what the tire pressure should be.
Greg and his crew are great!
Free tire repair for a screw picked up on the road. Excellent and friendly service!
The team was excellent! Showed up, they were ready, tires were in, and everything was completed much faster than I expected! Second time I’ve used them and would recommend them to anyone. 👍
They were very helpful. I had an appointment and they were accommodating.
Pretty decent place tires are expensive lol 😆 any where you go
Greg at the front desk was very helpful and provided fast service. He looked at my car tires and made great reccomendations that quickly solved the problem. Mikey completed the work 🙌 ....thank you!!!! He had my car in and out so quickly I made it to work on time. Great place!! Great service!!
Love this tire shop there professional and very good always helpful
Honest Service! Weve been going to Big Brand since they were on Adolfo Road. They have excellent customer service even when we show up without an appointment. 😀
Best tire shop, Company in the county . Always treat me very professional and kind . Isaac and Jonathan and others love these guy dealt with for years keep up the great work .
Amazing prices!! Great service!!
The showroom was very clean and open- set up for social distancing, communication throughout the process was great, and Greg, Johnathan and Chris are very friendly!Brought my car in for new tires, alignment and brakes and now my car is driving smooth again.Disclosure: I work for Big Brand, but I would bring my car here even if I didn’t. They are great!
Super friendly staff really efficient and quick! Came to get new tires and was pleasantly surprised that I didnt have to get a 2nd job just to pay for all 4 new tires!!
Great experience. Told me exactly when my vehicle would be finished with oil change. Told me of excessive tire wear but never tried to upsell me. Made suggestions with no pressure involved. Now that’s what I call service. But hey.... that’s why I’ve always gone to them. Professional courteous and prompt. As always.
Staff is friendly and considerate of customers needs. I had a very pleasant and peaceful waiting time.Thank you very much!Angie
GREAT service. Had to get a battery replaced. It took them only around 15 minutes to replace the battery and check the charging system to make sure it was functioning properly. FASTEST battery change I have ever had. These people are professional and they know their stuff.
They are great. Get in and out. This is a well run store with a great staff!
I have been going to Big Brand Tire in Camarillo for years, and it’s gotten worse and worse. The last time I was there after a break job my car sounded like the rotor was falling off and the wheels weren’t balanced so I had to pull over and have them come pick me up, and after they balanced the wheel they had no answer for the grinding sound from the rotor and said they can’t do anything for me. Then I go back recently to get my wife’s car aligned paid $100 and the car was worse after they aligned it! Then they did my breaks and quoted me for both axels and they did only the front brakes but charged me the same for both ! And I had to go back again because my car was shaking when I braked because they never looked at my rear brakes but said they were fine and they ended up needed to be replaced as well! So I had to pay again for the rear brakes! I will going elsewhere to get service.
My tires were worn and one finally gave out. Within an hour after arriving on a Saturday afternoon I had the perfect set of 4 new tires for the price I wanted. Couldnt ask for any better service.
Fixed my leak.. for free. Fast, easy, And super nice. Would recommend.