These folks are great! Dan, the sales person who helped us with the purchase was friendly, knowledgeable, and made the whole experience fun, rather than a chore. He introduced us to the service manager and staff, parts staff, etc. Dan went over the bike (2021 Heritage Classic) in detail after the purchase. Just a plain good experience. Never once did we feel the kind of sales pressure we are used to from car purchases. Just a feeling that everyone wanted to make sure I had the bike I wanted and would enjoy for years. In the time it took for us to go to the bank, get a cashiers check, and return, Dan already had the bike in service for the additional items. I very much recommend this place. Thanks Dan!
My son wants to buy a motorcycle 🏍️ so we stopped in. An employee named Pat politely walked up to us and asked if he could help answer any questions...Well .. He opened the flood gates with my son..lol..who asked him dozens and dozens of questions!! Pat patiently answered everything and even added tons more information. He was WONDERFUL! He deserves a raise!! Highly recommend ⭐⭐⭐⭐⭐
Great Dealership! I had a great experience with Patrick, he wasnt a pushy salesman and he made sure I got the bike I new I wanted. Great staff all around at this location!
I have been going to Ventura Harley since I moved from Moorpark. Their service is fantastic. Always friendly and professional. The service manager Dave is very knowledgeable and will treat you and your Harley right. Its always a pleasure working with this dealership.
No pressure to buy anything. Great stock of Harley items. I was able to try on a jacket I had been looking at. Good thing I did it didnt fit. Time for a diet for me! I was surprised there werent more helmets. I plan on going back.I went back and bought my myself my first Harley! I got a 2007 Heritage Softail Classic. Ive been riding for several months now and I am very happy with my purchase. I even had to use their service department and found them to be super helpful and efficient. Overall its been a great experience!
Awsome experience buying my first Harley yesterday. Big thanks to Patrick in sales for all the help!
Got the bike we were looking for at a GREAT price. Everybody was very helpful and nice. If you are looking for a new bike this is the place to go! No pushy sales people like some of the other places we went to. Patrick was a gem to work with. This will be our go to place for anything we need in the future.
Mike Bonilla the manager was so attentive and professional the first time we did business. Well, about 5 months later I called him and then visited the dealership. Mike told me he didnt think I was going to go through with the deal and yet he alway treated me like a viable customer, thats customer service. I bought a 2021 Road King Special and dropped a pretty penny on parts and labor because of the great service Dave the service Manager gave me with an estimate. Dave gave me exceptional service from the start and that solidified my loyalty to this dealership, thanks guys for everything! See you soon when the bike is done.
This is a fantastic Harley Davidson Dealership! We were visiting from Massachusetts and stopped in for poker chips. They were super friendly and helpful! My daughter is only 15 but is planning on purchasing her first Harley next year. They were still willing to help us and answer our numerous questions (knowing in advance that we would not be purchasing from them) and even let her sit on a few of the bikes to check her height. She is now even more excited for her first Harley and we are so thankful to the dealership and employees who helped us better plan for our future purchase. Thanks for being so helpful and friendly!
Got poker chip.... Nice friendly staff
Great place. Clean and all the staff are ways eager to answer any questions I had.
Outstanding shop. Everyone is VERY helpful. They are quickly learning about adventure motorcycling and the culture around it. This was my 4th bike purchased at Ventura Harley.
While traveling had a minor problem with the bike Service Department took care of it while I shopped came out Bike was ready to roll. Thanks greatly appreciated.Ride Safe
Great dealership. Special thanks to Karina clorhídrico accesorios manager. She spend over time just for a costumer needing helmet. AND I hope manager apreciaremos that. Thanks
Great Dealership,Thank you Ed for showing me your shop.Good luck with all your endeavors.
Went in to see why my 2019 road glide wasnt connecting to apple car play when I plugged my phone in when it was a huge selling point for them when they sold me the bike at HD Moorpark. They told me I needed to get it flashed or buy a wired headset to get it to work, or they could order me a part and flash it for $300 (before labor). I was pretty upset seeing as a buddy of mine had the same issue and a HD dealership in LA county flashed his bike for free. So I went online found the part to flash my bike for $25 and did it myself in 15 minutes. The only reason ill ever go into this dealership again is to get part numbers in order to spend my money somewhere else.
Good place. Friendly people
Staff is friendly and helpful.
Nice place, nice staff!
Helpful staff that knows their stuff and a good selection of bikes if you have the cash😉
Great service...had a blown fuse and the guys helped me out....thank you.
Sweet place to be cool Harleys the employee r knowable and friendly
By far the Best Harley Dealership in California!
New management isn’t what it used to be.
Lisa was great😉
Ventura Harley Davidson is finally well stocked with pre covid retail goodies! I always love a good shopping experience there and can find my xs size as well as my Husbands lg size in everything we wanted. Of course one can always simply ask the person who helps you to order direct and then go back to pick it up when its ready. Because I am a gotta get it now girl.....I am happier when I can avoid this scenario. Anyway, love shopping there also get awesome service on the bikes too.They typically do not add a big % to the price for normal service or parts.
The staff is amazing. They are so friendly and go above and beyond to help you. I love going there for work on my bike and looking around.
Friendly staff, great help with buying a new helmet. Great selection on their clearance items! Love this store!
I like that store. I only live a mile away. Nice people
No good deals
Knowledgeable Staff, old school type of Harley Store you dont feel like your on a used car lot when you walk in .
Good service...Nice place.
Smaller store than L.A. but the people are the difference. Not push. Very knowledgeable. Good service and good prices. If you want a special bike might have to order it but for service it is great.
5k miles into my cross country road trip, with another 3k miles to go, and despite them being overly busy, Eric at Ventura H-D was able to squeeze me in for a service, unlike another dealership that turned me away. Thank you for the piece of mind, it was a huge help.
Its a cool place to stop, close to the 101, open on sundays, no pressure on sales, great access selection,
One of the friendliest dealerships Ive ever been in and staff was extremely informative with a nice layout
Best customer service.. Everyone is vet very friendly ... Great staff.. Michael was great!
Husband bought a couple of shirts from them. Saw their sign from the freeway and did a u-turn.
Part of todays ride was stopping by Ventura Harley-Davidson very nice people very friendly lots of people there of course doing their part by social distancing everybody was having a good time spend some money have some laughs enjoy the day doesnt get much better
Very fair with their motorcycle pricing. Great knowledgeable staff, friendly and likeable. At ease the entire time I was there. Made for a great purchase experience. And Mary was a delight to speak with.
Worst customer service ever!!
Sales people are rude! Not worth spending your hard earned money.
Excellent customer service, and a great product. The staff was very knowledgable, friendly and I love my new bike. Thank you Margaret and Mike!
Riding Thru my 10,000 mile road trip from Florida, I needed a back tire.The service department treated me as family, even though it was only a little over an hour before closing. They got me in to keep me rolling safely. And Didnt price gouge me.A Big Thank you!
VENTURA HARLEY,WILL WORK WITH YOU WHEN OTHERS WONT,THEY RULE,GOT ME BACK ON BIKE WHEN THE REST WOULD NOT,THEY WANT THE BUSSNESS,THE REST WANTS PERFECT CREDIT NOT REAL WORLD,VINCE.
Good selection and very friendly people
Good service
Went to Ventura Harley to check out some bikes; met Jesse Barron. He was very helpful and knowledgeable. I explained my budget and what I was looking for and he and Nicole helped me get the deal I wanted. Highly recommend this place. Drove off on an Iron 883.
Great place to buy a bike get service done it just to hang out all the staff are well trained have great attitudes and are helpful. I bought my street glide CVO there.
Patrick went above and beyond to help us get the bike we wanted. We live 2 hours away and he not only kept in constant communication with us but he came on his day off when we picked it up to seal the deal! YOU ROCK patrick keep up the great work cuz we appreciated you!!!!!
Michael Bonilla is very knowledgeable, was patient with us and answered all of our questions. Also, very attentive to our needs, professional, and down to earth. Thank you, Michael!
They were very helpful and kind enough to allow my dog (on a leash) to come in and shop with me since it was too hot to leave him in the car.
Parts are expensive. Better deals on line if you can wait. The staff in the parts department are always friendly and helpful.
Awesome store great service.ed has been like a friend and hes fair and honest.I bought a bike here I know. Josh is the only mechanic I like to have touch my bike.there like my dysfunctional step family only....they function!! Much respect for helping me
After an extremely uncomfortable ride on my Kawasaki Concours with my wife, we had to get off the 101 and take a break. It just happened to be the exit for Ventura Harley Davidson. I had been looking at one in the past but wasnt sure about having a payment. This ride brought me to the fact it was more important to be comfortable. The staff at Ventura Harley are awesome. Very friendly and helpful. I didnt feel pressured to buy anything and they answered all my questions. I got a great deal on a bike that I consider is an awesome investment.
The facility was great and a stunning showroom. The associate that helped me however made me feel like he could care less about my questions. Good help is hard to find I guess.
I really like the people at this dealership. They treat you like a friend. 👍💕🏍️
I try and stop by a dealer that is new to me. Good people, nice shop. Spoke with a small group from France that had stopped by. Good people.
Awesome Dealership Excellent Customer Service
Mark in Service front desk is A+ polite and helpful. Got an oil change and got great service. Dave in Service was helpful as well.
I had my 2005 Road King for 12years and put over 50k miles on it. It was difficult to part with but Jesse at Ventura H-D made it comfortable and help me get a new Street Glide that I am so happy with. Jesse stepped me through the process and made it was easy and quick. Nicole help me through the business end of it with no problem. I recommend becoming part of the Ventura H-D family. See ya on the road.
Everyone working there is always helpful and has good stories.
Being stationed near, I went there to look at motorcycles, very friendly staff yet very knowledgeable, awesome bike selections and great clothing selections.
Went there for service and to buy some accessories and maintenance supplies. They had everything i needed and Dave and Mark in service were great! Service was detailed and paid attention to every detail. Will definately do business with them again.
Mark in the parts department is the best !! I was trying to get for tubes for 14 year old Harley. They didnt have any in stock, he checked and said Glendale H.D. had some and got me their number. Didnt work out, paid for tubes to get back ordered. Found some that night, went back the next day and got a full refund, no problems !!
Very knowledgeable staff, really good people..always happy to help.
Best experience buying a bike. Everyone was friendly and helpful
Just got a used bike for these guys today. I would rate it as a top notch experience. From doing the finance, their way they show you around to the different departments, and lastly staying past close to finalize my deal. Thanks again and look forward to doing business in the future.
I recently purchased a new Street Glide from Ventura Harley-Davidson. Dan the salesman, with his no pressure sales presentation, was the initial reason I chose this dealership. In meeting the rest of the very friendly and personable staff after the sale, just verified that I picked the right dealership. They now have another loyal customer.
Great service and nice selection of gear. Boots were on sale for more than 50% off
Always a Pleasure to stop in and look around at Ventura harley Davidson today I really liked what I read on a few of the bike most dealers mark up there bikes we give discounts off MSRP that was quite a pleasant thing to see at a harley store hope business is doing good.
Customer service was not answering calls at 4 pm on a Friday . Poor customer service.
Michael Bonilla is an absolute gem to thier business. Took time out to go over much of my questions. Great job!
Always ready with a friendly smile, and helpful attitude. Have bought many parts from them for my custom build Bagger, and they have a lot of parts, or get them for me, or help me get info from other dealers, to make sure I get what I need. Going back tomorrow to check on more parts!
Not a very big selection. But the ladies working were very sweet and attenative.
Love this place. The ladies in the store always take care of me, just dropped my SG off for pre Sturgis maintenance and we will see how the service guys do.
Very nice store with large selection of accessories Very helpful salespeople
Went to drop off Lindas homemade Candied Almonds to Melinda my parts gal, and Reeses Peanut candies and Christmas card to service dept. staff.
Amazing place to shop for a special person.
Nice friendly staff, nice selection
Jesse was really helpful and knowledgeable. He was great help choosing are soon to be bike
Great service and great people. No pressure sales team and they are the friendliest group of people from the moment you walk in.
When ordering parts they make sure everything Will fit on your bike, motor clothes are helpful when looking for ridoing or fashion, service is knowable, and helpful
Easy parking and a quick visit, had a cool Pin my wife liked. Nice staff and helpful!
Friendly and helpful. Great dealership
Just a BTW, Ventura Harley Davidson closes at 5PM!! on Saturdays, not at 6pm. But the service there is amazing; everyone in the Motorclothes was great. I would definitely recommend going there for anything you may need.
Wonderful 🎅👍