user
Gnomon Copy and Print
1308 Massachusetts Ave, Cambridge, MA 02138, United States
Appearance
Gnomon Copy and Print
Comments
Is
Review №1

I would not use this business unless you enjoy being snapped at and treated with derision for asking simple questions (eye rolls, sighs of annoyance, angry tone). I dont need peppy or super friendly service, but I do need baseline respect. Strangely enough, his tone changed halfway through speaking to us to being less biting and even friendly. I am unsure what is going on, but as people of color, it is especially uncomfortable to be treated with hostility from the moment you walk into a business.

Ni
Review №2

They print good!

Va
Review №3

I had great personalized service from Chris at Gnomon Copy. I uploaded an image to print but then ended up deciding the sizes wouldnt work so I didnt order. The next day I got an email asking if I needed any help ordering since I had uploaded the image; we worked it all out and he helped me figure out what size I could print it without cutting the edges off. Im super happy with the whole experience.

Br
Review №4

Super helpful and quick!

Me
Review №5

We fine morning I went there to get a xerox of a single page. The shop was just opened and the owner was helpful and generous he did not even charge me for the single page xerox. He said thats OK, one page is nothing, have a good day. This kind of behavior is so rare to find. God Bless him.

Li
Review №6

These guys are amazing. They are so quick to respond, so helpful in the store, and via email. They ask the right questions and make sure you are making an informed decision about your printing needs. Furthermore, they have come through for me in a big way--more than once--when I needed something printed the same day. If they can make it happen, they will! Highly highly highly recommend.

Da
Review №7

Super nice staff who get the job done quickly! This is definitely the first place I go to for prints!

Ja
Review №8

Im so sorry that I dont remember the name of the person who helped me to print my photos, but he was extremely helpful. Not only he suggested the cheapest option (I paid only about $10 to print 3 very large photos), but he wrapped my photos very neatly, and gave me recommendations where I can buy frames. Thank you guys for the great service!

Ni
Review №9

Needed some help printing a Bureau of Land Management map. Nate helped me with the size, color, and what paper to print it on. He even experimented with getting the sizing right, which really helped me be happy with the end product. Thanks!

An
Review №10

Just went in for a half dozen color prints. Nate was friendly and helpful, explained our options without pressuring us. Outstanding customer service.

Mi
Review №11

This is exactly why you go to local small businesses over big corporate chains. Personal, friendly, and helpful. A man came in with a very sentimental/personally important order, but found out he couldnt afford it. So the owner gave him a huge discount (it must have cost the store to do it). You wouldnt see that at a corporate chain

Da
Review №12

Don’t use this Gnomon copy if you need something to be done accurately and don’t have a lot of time to go back and forth with multiple corrections and don’t expect accountability on the part of the management. They made a major error in printing a program, repeating a page of text and omitting another page, which I unfortunately neglected to catch in the proof. I was not happy with the quality of the printing either, but there were so many issues that I didn’t have time to fix all of them before the deadline. It was a poor quality job and when I spoke with the manager, he did not take responsibility for the error in the transfer of the text or the poor legibility of the print.

Qu
Review №13

They charge $3 to open each file digitally (which involves plugging in a USB drive and hitting ctrl P). Not including cost per page. Youre better off walking down the street to FedEx.

Pe
Review №14

Used them to print a handful of small art prints. The prints were vibrant, and the guy working was very helpful.

Jo
Review №15

Dara Manoach brought Gnomon Copy a very poor quality digital file from which she requested that we print her 100 bat mitzvah programs. Upon printing a proof, Ms. Manoach inspected and approved the proof. Later, her Rabbi also reviewed and approved the proof. Both happy and satisfied with the quality and page content of the proof, she instructed us to run the full job. A week later, after using the programs at her event, she returned to the store, WITHOUT the programs, claiming that she was NOW not satisfied with the quality and DEMANDED a full refund. When our manager politely explained that once a proof is approved, the customer then accepts full responsibility for the job. Realizing that she wasnt getting her way, she then bullied our manager by threatening to give us a bad review on social media unless she got her refund. Despite this intimidation, our manager again politely refused her demand. Therefore, the only individual obviously not accepting accountability in this transaction was Ms. Manoach, who clearly admits that she failed to see any of the alleged errors in the proof, but now insists on blaming somebody else for her mistake.

Mi
Review №16

Friendly personal and very efficient not like the antisocial, racist, arrogant ppl that usually goes to Harvard. I receive an excellent service everytime i go. And I study there. Thanks.

Wi
Review №17

Very helpful, created 5 copies of a 40 page tape-bound booklet in less than 30 minutes. Thank you!

Iz
Review №18

Friendly, easy going, and professional.

Ga
Review №19

Extremely helpful people!

Ma
Review №20

They did a huge theatre poster in color for us, at Community Works! Same day and much less that our large Printing Company wanted to charge us for 2 day service!

Da
Review №21

Thanks for being open on Sunday evening, but seriously - $2.39 to print two pages?! Time to buy a printer....

Le
Review №22

They charge me $3 to print a piece of black and white A4 paper size.

Ju
Review №23

30x on campus price

Information
4 Photos
23 Comments
3.9 Rating
  • Address:1308 Massachusetts Ave, Cambridge, MA 02138, United States
  • Site:http://printgnomon.com/
  • Phone:+1 617-491-1111
Categories
  • Copy shop
  • Print shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:12–5PM
  • Wednesday:Closed
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations