Short staffed closed early most of time. Store needs to hire good mgr.
Staff is great, very helpful. Prices are somewhat comparable to other big name stores. Not a huge selection of in-store products though.. Yes, they have a TON of oil. But other products (like coolant, for example) they are VERY limited in-store. And for someone like me, who only stops when the problem is apparent, its very frustrating bc those products are the ones that seem to cost a bit more than everywhere else.
Great place and I really like that I can buy parts online and get a discount then pick them up at the store.
Service was wonderful, service man very nice and helpful.
Very helpful. Usually have what I need. If not they get it quick.
Battery died at work, I had a friend of mine jump it and he recommended I go to Advanced Auto, because they will put the battery in for me. Long story short, I bought the battery, got an attitude from the heavy set guy with glasses behind the counter about installing it youre gonna take this home and put it in, right? Um, no, I thought you guys installed it here..oh, well I guess I can do it, then when he put the battery in, broke the bolt on the stabilizing arm that goes across my battery. Only words out of his mouth was you got a bolt loose, should have that checked and slammed the hood without showing me. The bolt is stuck so far in that I cant get it out and I cant reattach the arm. What a jackass and I wont tell anyone to go there.
Little overpriced on parts very good customer service quick responses
A good supply of the major automotive parts and additives.
My go to auto parts store in town. The store is always clean and well stocked. Staff is kind and helpful.
Was able toget products needed
Great customer support
Great helpful staff. Gets parts super quick if not already in stock. Good prices too.
Got the part that I needed and staff was friendly and helpful as always
I purchased a battery and they installed it with no problem I was in and out in under 15 mins
No prob got what I needed
Phone service honored before counter service completed
We do a lot of our own car repair work for ourselves and with a big family, own a lot of vehicles. This is where we go for 95% of our parts - the only time we check out the other one down the street is if this one doesnt have what we need in stock.Also recommend ordering online ahead of time (added bonus is it confirms parts are in stock) and theyll be ready and waiting for your pickup in half hour. Also, you can use online coupons AND use a cash back tool to get an even bigger discount!Weve always had great service from the counter people, too.
Did us a solid on a warranty. Great service!
Fast service and right part first time. Very helpful employees.
Good customer service and knowledgeable staff
It seems more often than that when I request a part it is not in stock. The prices are also way higher than other locations. If you can wait a couple days Amazon is a way better deal. Even Napa can beat them in stocking and prices.
They replaced the key fob battery for me when I bought a new one. I definitely dont have tools that small
These guys are awesome. Everytime I go in there they take there time with me amd answer all my questions. And make sure I have what I need. Keep up the good work fellas!
Best prices. Use the app or website. Can order all you need from your home or work...or heck.. while you sit by the lake eating ice cream. Then you get a notification when its ready to pick up! Earn perk points for $$$ rewards. Kid you not.. I have saved hundreds. You can also pair it with Ebates for even more savings. Send me a note and I can get you links for $30 off your order. Advance Auto just rocks.
Sometimes a bit of a wait to buy your stuff, but usually because they are spending extra time to ensure another customers satisfaction. Im willing to wait on that because I would want them to do the same for me.
Very friendly people had exactly what I wanted very great experience. Highly recommend Advance Auto
Ok customer service
I ordered some fluid and a funnel online and stopped in, had a great conversation with the one employee, ended up buying some oils I needed as well with some advice and help from him, had a great time while buying car supplies that were actually pretty well priced, not cheap but not expensive and it was all great, well known products as well so will definitely be shopping here again when I need something else for my car.
Great customer service and had parts right there and will get them as fast as possible if need be.
Very very nice people always good and they show the vet some love too
Didnt have what we wanted.
Bought the blinker bulb and they put it in for me. Quick and easy.
The staff is very knowledgeable and helpful.
Worked with Matt about some oil for my Mazda hed a very knowledgeable person and I would highly recommend this store he made the visit great
Use the Canandaigua store and always find them helpful, as they were today
Love this place. Especially when Matt or Dave are at the counter. They are very knowledgeable and helpful!
Associates were very good explaining what parts was needed and cost efficient he didnt try to over sell me on stuff even.
Staff is so friendly and helpful, hands down the best parts store in the area!
Greeted the moment we entered. Our order was ready as expected and provided promptly. Greats eals this month and speedperks make it even better. Good store imparticular.
One counter person was busy catching up on personal issues with a female customer, one had no idea what planet he was on but the third was on his game. Once they purge the deadbeats it should be great.
Have what u need and their very polite and knowledged in their trade☺
I love this place every time. I go they make me so happy to be there thanks guys and gals.
Just another Auto store the reason this particular one is better than others is the staff
Guy came out and replaced my wiper blade in a snow storm!! No Xtra charge!
Great help there
Are educated and very helpful when I go in.
Good place for parts, my truck likes them😁
Auto parts store. Get better deals if you order online and then pick up at store.
Staff is knowledgeable, friendly and helpful.
Terrible service bought a battery got it home open the box and there was dirt all over it terminals so corroded could barely get the bolts out put it an and wont do anything but click. Put it on the charger same thing after an hour.
I appreciated the help after gawking at wiper blades for 5 mins and the employees suggestions helped me get out of there
Nice guys. Most seem to know what theyre talking about
Always friendly service and willing to give answers and advice. Also help installing basic things saving you money and/or time.
Absolutely terrible. I am told I get my part at 355, but I call and ask if it is there, but noo, Its getting there the next day. I talked to the manager and informed him that I would have to call into work and would be losing money because I cannot drive my car, and he offers to give me 1.80 off my part, what good is that? Go to autozone.
Hard to find good help.
Outstanding service at great prices!
Very knowledgeable staff and good inventory
Great place, employees very helpful and polite!
Always have good service here. No issues.
Always very helpful!
Good service and helpful customer staff
Very nice and very helpful!
It was wonderful lots help..
Very helpful and very happy
Good service.
They were fantastic help
Great stuff
Part shop of choice especially in the evening
They have a wide variety of items and if they dont have it on hand, they can order it.
Always helpful,good inventory
Very helpful staff
Got what we needed, in and out. Car is fixed!
Go here for most of my automotive needs.
Counter person was high or drunk, we left disgusted
I got 25% off it was worth it
Always helpful
They have an okay selection, prices are high.
Expensive compare to parts plus
Helpful employees
Always helpful
Great service
Very helpful
Great service
Great staff
Good service
Helpful service
I love shopping here
Heloful