I recently purchased a 2022 Acura MDX aspec from Mickey Marrero in August and I couldn’t be happier. Mickey knew exactly what I wanted and he notified me as soon as one was available. He made the process so easy and pleasurable. He walked me thru all of the features on the car and made sure I was comfortable with everything before I left. A few months later he still makes sure I am happy and asks if I need anything. I highly recommend this dealership and Mickey as a salesman!!

Not the best time to need and shop for a new car, but everyone at Acura of Avon was fantastic. Special thanks to Sarah our sales person who was patient and friendly, but at the same time explored options without pressure. Also, the general manager, Ron, was very helpful and offered an option that was perfect for us! Once we had a deal, the finance staff was prepared in advance and had us in and out quickly. I’ve purchased many cars, but have never been treated better or felt so good about the results. We got the exact car we wanted, and a good deal also!!

My experience has been nothing short of wonderful! From the time I arrived, I was greeted with warm hospitality. Everyone was courteous and very attentive. The finance process was explained thoroughly. It was one of the most efficient processes Ive been through. I even had a hands on walk through of the vehicles features. Even the GM introduced himself and thanked me. That was huge! I definitely recommend Acura of Avon to anyone and everyone!

We’d like to thank Joe and Dan very much for the extremely positive car purchasing experience we had yesterday at your dealership.We’ve purchased many cars over our lifetime and this was the best experience we’ve had in the purchase of a new vehicle. We were treated very fairly, professionally and without any pressure whatsoever by both of them. Our interaction with Drew on the weekend was equally as positive.We look forward to picking up our new RDX A-Spec next Wednesday. We would highly recommend Acura of Avon to family, friends and anyone else looking for a new vehicle.Rich & Andrea

Once again I have gone back to Acura of Avon for my 3rd car. Sarah Steck was wonderful and she worked hand in hand with the GM Joe to insure that everything was taken care of including the trade in of my new vehicle. I would highly recommend for all of your car needs, they have answered every question about the operation and I feel very supported and am glad I once again own a car from Acura of Avon!

I had been looking for an Acura MDX for a while and found the model & color combo that I wanted at Acura of Avon. I have to say that I will echo many of the other reviewers in saying that this was the best car buying experience I’ve ever had thanks to the exceptional sales team of Joe and Natalia. Financials were quick and efficient thanks to Mike.One amazing car and one amazing dealership!Thank you!👍

Awesome place to shop for a new or used vehicle. Everyone was super friendly, knowledgeable, and never felt like they were being pushy. Drew was great at showing my family and I around as well as showing us the car we were interested in. I would recommend Acura of Avon and Drew to anyone looking for a new or used car. Super happy with our new MDX!

Service Manager is the probably best in customer service. Tim arranged an early check-in for my oil change and is always trying to provide the best information to customer in terms of saving monies and giving them best advice.

Out of curiosity, I visited Acura of Avon for the first time in September and I was greeted by Dan. I explained to him that I was looking to trade in my current Acura and I just wanted to see what they had in inventory. By the end of my visit Dan consulted with us manager, Joe, who quoted me at an unbeatable price and promised to have the car delivered the very next day.I am very impressed with the service received from the entire Acura staff, but especially Dan. I was throughly impressed by the wonderful google reviews that I read about the Acura of Avon staff, which I now find to be very true.Thank Dan - and Joe - for a pleasant and seamless experience.Selestian

Exceptional customer service. My fiance and I both upgraded our cars and each time we felt welcomed. The dealership was very clean, very fancy and organized. The hospitality was nice..Very professional. Mike, Ron, and Vanessa were amazing. Joe especially stood out to us he was very polite and made the whole interaction very pleasant. Even came on his day off to make sure we were taken care of. They went above and beyond to make sure we were comfortable and really listened to our wants and needs.

One of the best experiences Ive had purchasing a vehicle. The staff was very friendly and never felt pressured to purchase. Highly recommend Natalia if you are looking to purchase a vehicle. She went through every option in the vehicle and was able to procure the exact color and spec knowing it wasn’t available in CT. Finance Manager Ross was very helpful and the GM Ron was always available if we needed anything. Also, big thanks to Drew for being so kind and helpful handling my parents purchase. Thank you again Acura of Avon!

Whole staff here was amazing & super friendly. They took the time to hear what I was looking for. From test driving to financing they were very accommodating. I bought my RDX through Natalia & she was great. She was super helpful on showing me how to use the technology features on my new RDX & I love it!!!

Although our salesman was great, management was not willing to budge on price for a new RDX; they offered a paltry $200 “loyalty discount”. We have purchased at least five cars there in the past. I guess they are using the chip shortage to jack up prices. Went to Acura of Berlin and got a $2,000 discount easily. Do your homework before you buy here, or be willing to pay top dollar.

Natalia couldn’t have been more professional, knowledgeable, patient and forthcoming. I wouldn’t hesitate to deal with her in the future. Top shelf! It’s this kind of service that’s makes us keep purchasing Acuras.

Very positive experience. Professional staff that provides a welcoming and inclusive feeling. Service of the vehicle is equally exceptional.

I recently purchased a 2018 Acura ILX and my experience was superb. Natalia B. was amazing and listened to what my needs and wants were. She was very patient and informative. Vanessa S. from finance was also wonderful, extremely accommodating and informative of the information that she was providing. The Sales Manager as well as the General Manager were very friendly and I appreciate everything they did for me. It was a very nice experience and would highly recommend my friends to Acura of Avon.

Stacey was Great! She was helpful and attentive throughout the whole process! Overall Great place to get a vehicle. We will definitely be back for our next purchase!

I wouldnt go anywhere else. Great sales; fine service. Not a used-car salesman among them.

I bought a 2017 bmw from them in the begening of june of this year and within 5 weeks i start having problems when driving and called the serv dept to alert them of the problem wich they had me bring the car into serv which was gonna take a little over a week to get an appt and once i get there they looked at the car and said their scanner couldnt read the problem and told me that i have to bring it to bmw which i did which took another week and a half to get appt just to find out my car need serious repair which was gonna run over 4500 doll to fix and when i reach out to acura to fix under 60days dealership warranty they inform me that they will not cover it becuz i went over my 60 day 3000miles wich i was over by the time i was able to get the car looked at by them which i spent over 30k for that car atleast u would think that a big dealership like acura of avon that would be no big deal to cover to take care off but i was wrong but luckly for me that bmw of northhaven after i told them of situation would work with me and was able to cut the bill in half because of what i went thru and they had no reason to do help but they did and thats what a great cust friendly dealership would do for someone so buyers beware of acura of avon

Natalia is knowledgeable and humanistic! I enjoyed working with her during my recent purchase of a used MDX. The dealership as a whole made the process go smoothly. Everyone was a pleasure to work with.

Wonderful experience with Acura of Avon. The staff is amazing and will do everything to make sure you are 100% satisfied. Special thanks to Vanessa and Natilia. These two are a force to be reckoned with. They went above and beyond to get me in my dream car and I’m still smiling. Thanks again.

I spoke with a Sales Manager named Joe this morning. He was the rudest person I’ve ever encountered in sales. I can’t believe he has a job in sales, let alone at a luxury auto dealer. Truly stunning.

Really easy to deal with these guys. Very accommodating, fair pricing, very responsive service. I highly recommend Avon of Acura

I am beyond thrilled with the purchase of my pre-owned vehicle from Acura of Avon. Jason and Joe went above and beyond to make the purchase swift and smooth. If youre looking for high quality vehicles with knowledgeable professionals, look no further!

Terrific experience here, and I say that as a person who has leased over a dozen luxury vehicles over the past 20 years. Initiated the conversation on a 2020 MDX online, and then had a great visit in person. Asked for a couple of options on a lease, got them back quickly, and was not heavily pressured to close that day. Closed the deal a day later at a great price/rate including the addition of roof rails and crossbars into the lease with ease -- picked it up on the weekend to close out an end-to-end positive experience with Mike and Steve. My girlfriend and I felt like we made two new friends -- not like we dealt with salespeople. Being that I am in sales myself, thats my top compliment for others in my field. 😎

I have to say while we didn’t buy from Acura of Avon the experience was phenomenal. When this market calms down I will be sure to buy from Ron or Joe. Nothing but great things to say from these two long-standing professionals.

Stacy was very efficient and knew her job well. It was a pleasure meeting her. If ever I will need information about my ILX, I will certainly ask for Stacy. Stacy is an asset to Acura of Avon.

The dealership is well run. Jason Abate was prompt, professional and followed up with our inquiries through the sale process. We appreciated the help and assistance to purchase our Acura. GM

I recently purchased a new RDX from Acura of Avon. Natalia B. was the salesperson. She was very helpful providing information, answering all my questions and never felt rushed. She even took me to their offsite storage area to look at the car I was interested in. I think I got a fair price for the car and my trade-in. On the day I picked up the car Natalia spent a great deal of time going over the vehicle and showing me how the info matic and navigation system worked, which was very helpful. I never felt rushed.On my way home I noticed two things. There was only 1/4 tank of gas instead of being full (there was more gas in my trade-in) and the ride seemed a bit rough. When I got home, I found the tires to all be over-inflated by 10 psi. So I had to let air out. These oversights reduced what had been a good experience.My rating of Natalia and manager is a 5 star.The vehicle delivery prep was obviously disappointing.

My experience here was remarkable. I was catered to and treated like a human being. There was not a single moment that I felt like just another sale/bunch of numbers. That is why doing business here was refreshing for lack of a better term. I would highly recommend any friends/family to come here. That was my experience.

Me too. Experienced bad communications from the Svc. Manager. Numerous attempts at contacting him and no response.

A very positive experience with Dan, Don, Vanessa and rest of the staff at Acura of Avon. They patiently reviewed and explained the various aspects of Certification of our use vehicle after lease as well as the newer models available.

Everyone went above and beyond to make our transition of purchasing two Acura vehicles go smoothly we are on our fifth and sixth ACURAS and would never go anywhere else! Jason was our salesman and was very patient and thorough.... We did lease 2 vehicles with much help from Ross who worked on the financing 👌🏻. EVERYONE is always so accommodating

Good service and friendly staff. It took a bit longer than anticipated but everything was done to spec and at the price quoted.Acura of Avon is what youd expect from a trusted dealer.

An excellent buying experience. This is my third Acura over 15+ years. I will shop at Avon from now on. Natalia was excellent. Thoroughly recommend her.

This was by far the best experience Ive had with a car dealership. From interest and initial contact to pulling the trigger and buying the car, Sergio D. and Vanessa S. were beyond helpful and supportive. Buying a car is a huge investment and Im definitely happy that I chose Acura of Avon. Best choice!

I had such an amazing experience at Acura of Avon! This was my first time buying a car and both Jason and Vanessa made this process completely stress-free. As soon as I got to the dealership I met with Jason who found the exact car I wanted within 10 minutes of arrival. Vanessa was so helpful with going over all the details to finance my car, which I really appreciated having no prior knowledge to car buying. Both were such great people and Im very glad I went here to purchase my Acura.

Overall a very good experience. I felt like I had to chase down for a sale but once we got a deal going(which they gave me a pretty good one) it was a pleasant experience. What really made it was Vanessa! She was absolutely wonderful and extremely good at her job. I would definitely recommend going to Acura of Avon.

Ive to say that the professionalism and customer services of this dealer is truly top-notch. From the moment we walked in, they were very welcoming and friendly. We worked with Joe L. and even thought he was new sales personnel; you could tell that the teamwork dynamic and training provided to him was great. He listened very well to us and provided all the information we expected to help us on the ease the decision making. I was very honor and glad he got the sale from us. He truly deserved it for going above and beyond. My wife and I wish him the best in his sales career.Also, Steve R. was great with working with our budget to get the best deal possible and ensure an easy car buying process. In additional, with a few delays from my end, every time we spoke, he was very positive and willing to work with us without any hesitation. That is priceless quality customer services right there.When it came time for the paperwork process and finalizing everything. I’ve to honestly say that Vanessa S. was very straight forward, well organized, up-to-date with tech gadgets, and straight to the point (in other words “LAID DOWN THE LAW”). She was awesome and it was really easy to listen to all car buying details/deal available. Keep up the great work and they are very happy to have you.Overall, what an amazing experience and with such top-notch priceless customer services. Keep up the great work as a team and great dealership. Look forward on doing business with you guys in the near future.Sincerely,Geurys Perez

Great dealership....fast, friendly and flexible. They made my purchase so easy! Some of the best car dealership personnel I ever worked with...from the Sales Manager (Steve), to my salesman (Jason Abate) and finally the finance manager (Vanessa)...what a team! Definitely buy your next new or used car @ Acura of Avon!

The Service Manager Tim doesnt respond to emails. I had an issue that needed addressing and it wasnt. That is very rude and shows that they do not value their customers.

Purchased a new MDX at Acura of Avon today. Can’t say enough about the staff there. Mike was a tremendously knowledgeable sales associate, comfortable to work with and not pushy. The business manager, Vanessa, made the business side of the deal seamless. She was extremely professional and actually made it fun. Will definitely be purchasing my next Acura there.

Fantastic experience! Rafal is so easy to work with -- he is knowledgeable, professional, and not pushy or sneaky like salesmen at other dealerships. My husband and I couldnt be happier with our car or the service we got from Rafal at Acura of Avon!

Exceptional service and attention to detail purchasing our 2022 MDX by Natalia Bartkowicz and Ron DaSilva.

I bought my car today at Acura Avon today. Sergio Diaz guided me through the whole process and answered every single question I had, he was a big help always with a smile and a great attitude. After I selected the car, I was transferred to Vanessa S (Sales manager). She was genuine and honest (something really hard to find). She explained everything and made my buying experience so easy and simple. Thank you guys for all the help. I strongly recommend this dealership.

Everyone was wonderful and went out of their way to do anything and everything to make my experience fabulous(again)!!Sergio was great with all the techy stuff. Vanessa was so professional and friendly, she right on the money(no pun intended)!! Natalia listened without judgment when i had a mini request!!!And lastly Ron went out of his way to make my purchase extra special, queens treatment all around.Thank you all for being such a wonderful team and making my experience seamless!!

Natalia was very responsive to our requests. Professional and competent with a friendly, laid back demeanor.

Hello,So I bought my first ever Honda this week and liked the car. I bought a used 2015 Pilot touring since I burn through cars and Over the years had Toyota’s and nissans but all my rod warrior friends drove Honda’s and are getting 4-6 years. Anyways, I bought the car at Acura of Avon in Connecticut and would like to to tell you that it was a horrible experience. Not only did the car drive bad at high speeds and was told that’s how Honda’s drive. I should of bought an Acura. They were asked to please address the phone static as well. They said they would look at it. They didn’t fix the tire issue, they simply put another set of used car tires on the truck ( which also failed horribly ) they said they don’t see an issue with the hands free. So I left and called the next day from the phone and told them this is horrible your the Honda/Acura dealership please fix it or we need to consider something else. Anyways two days later after they took it in again was told they need to try summer tires on it ( it’s a SUV who the hell does seasonal tires on a 4WD truck!!!!). Then they charged me for the fricking tires $600.00 and was told to keep the ones that didn’t work. So basically I have a set of summer tires that work and a set of all seasons that don’t work that I was charged for. But to the point. I was so tired of the hands held noise I went to another dealer who charged me 150$ to tell me my phone is not compatible with the truck. So not only did your dealership connect my phone and not tell me anything. Another dealership charged me $150 to tel me that the reason it doesn’t work is the Apple XR is not compatible with Honda pilots.Is this really how your company does business? I think this is quite sad that both your dealerships treat a person like this. But even worse that your cars are only compatible with certain phones ? Phones are reverse engineered so the iPhone 10 will do everything an iPhone 1 could do plus Whatever the new features are. It’s called reverse compatible. I hope your company would like to speak please feel free

From start to finish fantastic service! Both Natalia B and Vanessa S made this process easy and efficient from picking out the best car for me to finishing up the paperwork! Would highly recommend this dealership, was a dream to work with!!

It was nice to have worked with a dealership that stuck to its word. No surprises, honest conversations. I have leased all of my cars and will certainly lease my next one with Acura of Avon.Natalia was very supportive throughout the purchase and after I took delivery

Very friendly and courteously people there. Tony and Sergio were easy to deal with, no hassle no problem. They really took care of me and the car I purchased; even though it was used It was like brand new. I am happy and satisfied with the treatment and deal there. Great guys!!!! you are highly recommended.

I had the pleasure and such wonderful experience of working with salesman Joe and Steve to purchase leased 2020 Acura Tlx without any hassle or problems! I initially came in with a 2015 Tlx pretty much belly up situation but now I am upgraded to a new car and better financial situation. I would recommend this dealer to anyone. They will take care of you and get you what you really want. Thank you

Car shopping is not what it used to be....These days you find a vehicle online and make the deal via txt message. That can be a scary proposition to many, and its not as easy as it sounds. Sergio and the rest of the team at Acura of Avon did a great job of working through my questions and concerns during the process of purchasing a used Acura MDX sight unseen, from an hour and a half away. Anytime I thought of something over the course of a couple days... such as: does the car have two keys? What services were done to it? and so on. Sergio was prompt and accurate with his information. When we finally arranged to pick up the car and see it for the first time, it turned out to be better than described, and the whole process was easy if not fun. The show room / lounge area is supper clean and spacious - plenty of room for social distancing. And in case you are wondering... they have a coffee machine that makes excellent cappuccinos!

I had to pleasure of meeting Rafal (Sales) and Vanessa (Finance). They were very helpful and made the whole experience enjoyable. Thanks guys!

Our Sales Consultant, Jason Abate & Sales Manager, Ed Kanaan and Finance Manager, Nissa Johnson were very professional and helpful with the buying of our Acura MDX. The sales process and financing was very smooth and easy. The Acura of Avon team provided all the items that we requested on the MDX, it was a no pressure sale and we had the vehicle we wanted in a timely manner.I highly recommend Acura of Avon if you are looking to purchase an Acura.

From Steve with a smile and a warm hello walking into the show room to Sergio helping me along the journey of finally saying yes and purchasing my RDX all the way to Vanessa finalizing everything and leaving me with a solid hug. Thanks for being awesome! ☺️

We just look home our second vehicle from Acura of Avon. Everyone we had the pleasure of working with was professional and knowledgeable. Our past experiences with Tim and Nick in service were so exceptional that it forged a loyalty to this dealership for us. When we decided to trade our car in on a whim this week for a new 2020, our experience with Jason, Nissa and the rest of the sales team were top notch. There was not a question that I asked that they could not answer immediately. We thank you all very much for making Acura ownership the only path we choose for our family car. All the best to you for continued success.Jen and Chris

Great service and great car. Traded in my RAV4 and lease a 2021 RDX. Natalia helped to score a really good deal for both. The delivery was professional as Well. Natalia walked me through the car in great details.

Day one: sales. Had a great experience with Natalia! She was easy to talk to, no pressure and very knowledgeable and personable. She listened to me and found the exact CPO car I was looking for. She deserves 5 ⭐️’s.However, from that point on things went downhill. There was a dent in the car and a few small scratches that were going to be fixed prior to us taking delivery of the car. When we arrived to pick it up-none of the repairs were made. The car wasn’t detailed. Quick wipe down. The car had dog hairs in the center console, the engine was never cleaned, and the door jams were never wiped down. Definite lack of paying close attention to detail. We left with the car and they promised to take care of these issues. I had to drive a loaner a week later after the dent repair guy was available to fix it. The car came back and still wasn’t cleaned up to par. Disappointed, but I accepted it. Not impressed.Fast forward to yesterday. Brought my car in for the 1st complimentary oil change. I drove 45 minutes to get there for my scheduled appointment. It took them over an hour and 5 minutes before it was ready I was told, “should be ready in about 5 minutes they are just washing your car now”. I was handed my paperwork which I scanned over quickly. I was impressed. Didn’t anticipate a car wash and a vacuum of my car. Bonus, right? Wrong. It was NEVER washed and a vacuum never touched my car. It still had the spider web strand on the rear windshield and mud splatters from the rain all around my license plate. It was quite obvious the exterior was not washed. Yet, clearly my paperwork said it had been.Moral of the story....I will NEVER buy a car here again. I took 2 1/2 hours out of my day yesterday and left so extremely disappointed. I have to question if they even changed the oil or filter!? Paperwork said they did....🙄

I have never had a bad experience at the service department of Acura of Avon, but this time they were exceptional. I showed up on a Saturday morning unannounced, because I had been hearing an ominous loud noise while driving. It sounded serious! Tony took the car in right away, without making me feel bad that I didnt have an appointment! The calipers had frozen, so parts needed to be ordered. A loaner car was arranged and I was out of there within the hour. The repair took a couple of days, which was expected, and now my 2011 RDX is humming along as it should. I appreciated the kindness and consideration shown to me, which has not always been my experience at other car repair places!

Had a really good experience with Jason who was my sales personnel. if my experience was just with him it would be 5 stars. However, finalizing the deal with the financial manager was not good. An experience that should have been great, joyful, and memorable turn out to be one of the worse experience in my life. The worse part about the situation, I express my issues and concerns were and something that could easily be fix or substituted they refuse and said thats not what we agreed to. I must honestly say they dont care about the customer. They only care about making the sale because they let me as a customer walk out of their business unhappy after purchasing a 2020 Acura MDX.

I made the 2 hour drive from upstate New York to look at an RDX and was not let down. Rafal was more than helpful on the phone before our appointment and let me put a hold on the vehicle to make sure our trip would not be in vain. Due to the traveling I had to go on a Saturday and Rafal never made me feel rushed or pressured but still did his best to get me approved and out of there on time so I could take home the car I chose that day and not have to return for a pick up another day (he and his team even stayed late to do so). Overall a very pleasant experience and would recommend them to anyone looking for an Acura!

Steve Richards and Vanessa S were beyond amazing and helpful throughout the process of leasing my vehicle. I highly recommend going to Acura of Avon.

We had a great experience purchasing our vehicle from Acura of Avon with the help of Sergio, Vanessa and Joe. We were able to complete the entire deal in one day! Thank you Acura of Avon!

Acura of Avon treated us well. From the initial inquiry to the final paperwork, they were great to work with and earned our respect and trust. Our salesperson was Kim, who was wonderful. We also met other members of the sales team (Steve, Tony) as well as finance (Nissa) and service (Brad). Each added their own personal touch to the Acura of Avon experience.

I have been dealing with Acura of Avon for many years and have just leased my #12 Acura from them. They have always been very professional and provided me with quality service. Mike Iacino has been my contact for all these years and again, his attention to detail and knowledge of my needs makes him invaluable to deal with. I would highly recommend Acura of Avon to anyone who is looking for quality, no pressure customer service.

Steve,Thanks again for helping us yesterday! It was a pleasure to work with you as we decided on which car best fit our lifestyle. We really appreciated your professional, consultative approach as we evaluated the different options available. Heather and I believe we made a great choice and you were a huge part of the process! You made us feel part of the Acura family and we will certainly come back when the need arises. Thanks again!! Sincerely, Michael and Heather Dyer

Great experience with Jason and team in reviewing new models against current lease. Ultimately bought out my lease with a very quick transition. Thanks again!!

Mario is absolutely amazing! He is extremely knowledgeable and kind. He provides a no pressure and informative experience. Fair prices, great cars. Great dealership, they are lucky to have Mario!

Treated me very fairly. Got a good deal on a nice used car. Staff was helpful and friendly. Will certainly shop here the next time I am in the market.

Overall a great experience. There was no pressure for us to buy at all. Test drove twice. Steve was very knowledgeable and made us feel confident in our decision. Been driving the 2019 RdX for a few days and loving it. Haven’t had service there yet and will provide updates. Hoping to get great experience from service as well. I’m confident that the team will deliver!

I had to edit my initial review because the transaction had yet to be finalized when I posted it and I cant stand by my initial comments. Our sales representative, Natalia, was helpful throughout and a pleasure to work with.

I can honestly say I had a wonderful experience. I felt like I was treated with the utmost importance and it was so smooth. I enjoyed working with Ms Brooks. She has such a calming and radiant personality. The rest of the team also was memorable including Nissa.thanks very much for my awesome experience!

Our family has been buying from Acura of Avon for years! I am so happy with my new MDX, our 5th vehicle form Acura of Avon!! The team here is second to none, Sergio and Steve were both attentive but not pushy. Vanessa is honest and genuine, she answered all of my questions confirming I understood the financing and Ron DaSilva checked in with me throughout the whole process. We always come back because of the great customer experience Ron and his team provide!! Thank you again for finding me the perfect MDX! I love it!

The people make the product not the other way around.

My inquiry was responded to quickly. Everyone made me feel welcome. The team was willing to deliver the car which was an obstacle to the purchase

My wife and I walked into Acura of Avon to look at a few cars with no intention of buying a vehicle and ended up walking out with a used SUV. Charmaine was superb. She had my wife sold on the SUV within minutes and next thing you know we were filling out paperwork. Our overall experience with at the dealership was a very positive one and we are looking forward to a long relationship.

Bringing my car in for its regular service was very easy, convenient, and quick. Everyone was also very accommodating and friendly while I waited and never tried to add on any unnecessary services. Overall, it was a great customer service experience.

Steve Richards was very attentive to our needs and made us feel comfortable, as if weve known him for years but in the most respectful and professional manner. Hands down the best experience weve ever had in a dealership. Also appreciated his responsiveness as we exchanged both emails and phone calls and we never had to wait for a response or felt rushed in our interactions. We felt like he took care of us from beginning to end, even after finalizing purchase. Great experience. Thank you Steve!!!!

The staff was really friendly and professional. I was happy with the outcome of the vehicle I selected. I will definitely refer anyone to them.

I just want to thank Acura of Avon for such great service. It is refreshing to have had such a great experience. They made my experience stress free and I felt they were there to help me every step of the way and truly cared. Great cars, great service, great people! if you are looking for a new or used car, ask for Greg Leonard, he will help you make the best decision for you!-Meg

Mario Daniele did an excellent job in facilitating my recent vehicle purchase at Acura of Avon. He was kind, patient, and committed to ensuring that our purchase was a good fit for both myself and my wife.All the best to you, Mario. Hope that you have a super-successful year!Mike

My family and I have been fortunate enough to deal with Acura of Avon on more than one occasion. All of which, Mike Iacino, was extremely helpful during the process. Not only did he explain all of the features for the car and how they assisted us, but he also was more than happy to answer any further questions we had about the car (which we did). He is extremely knowledgeable of Acuras making the decision on what to get that much easier. Mike continuously makes our car shopping experience a smooth transition and we greatly appreciate him for it. When it came to dealing with the finance aspect of the deal, Nissa Johnson was also another life saver. She discussed all of the information with us so that we understood all of our options before purchasing. If youre looking to purchase a new vehicle and are interested in Acura, this is definitely the place to go.

Buying a car from Acura of Avon was a great experience from start to finish. The dealership is full of positive energy, and everyone I worked with was both friendly and knowledgeable. I was able to negotiate, buy and drive away the same day with the exact car that I wanted - and they made the process so easy. After having a not-so-great experience somewhere else, it was refreshing to meet the Acura of Avon team. I would highly recommend buying a car there to family, friends and coworkers. I worked with Ron, Aaron & Nissa - they were all fantastic!

First time buying from a dealer. so i shopped around and they have the best price, best warranty,even greater people.they went above and beyond for me. my salesman name was K andhe is on his game in a very proper good way. five star service. comejoin the family believe me this place lives up to its location

Worked with Will in Service he did an amazing job and helping me with my radio code going as far as looking it up letting me know the radio is changed with another factory radio and giving me the proper code tremendous service thank you again

In the midst of renovation your service is still on point. Everyone is attentive, kind and most of all really concerned with customer satisfaction! Means a lot!

Excellent service and very patient, friendly staff. We made our decision to purchase at AoA about 15 minutes after we had visited the dealership for the first time. Thanks to all of you at AoA for making our visit a memorable one.

I recently purchased my first car from Greg Leonard and would definitely recommend him to others! I got a great deal on an 05 Civic and an extended warranty and am thrilled with the overall experience. After a bad experience at another dealer, I was really happy that Acura of Avon did not try to take advantage of the fact that I was an inexperienced car buyer. Nissa Johnson was a pleasure to work with as well and went above and beyond my expectations to get the vehicle registered in another state. I really appreciate the entire team at Acura of Avon and would send anyone their way.

Overall an excellent experience. No pressure sales. Nissa was very professional in the finance office. I have sent 6 people to Greg, my sales consultant. They all purchased cars. The managers, Jim, Ron and Jonathan made me very confident I made the right choice to buy here.

Always awesome there

Always a great experience dealing with Acura of Avon. Specifically Greg Leonard He is great to work with when buying a new vehicle. He is personable and very knowledgeable, respectful and pleasant to deal with.My husband and I have leased MANY Acura’s from this dealership and the service department has always been very good to deal with as well.

I have had an Acura since 1999 and I have always bought them here. However this last one that I bought in 2017 will be my last one from Avon. Every time I go there to buy a new car they always sell me on how much they hold their value, Yet once I own it every time I bring it in for service they try to tell me I need to trade it in after three or four years to buy a new one before things “start breaking”....Done with AOA!

Outstanding service. Extremely friendly and extremely professional. Best car buying experience ever!!

Great Experience. Wonderful service department. Steve Oelette was especially helpful and courteous. I would highly recommend Acura of Avon to anyone looking to work with a high quality dealership!

I would like to thank the people at Acura of Avon for all of their assistance in helping me get a 2015 Honda Pilot. I worked with and was impressed with Natalia. She was very patient and knowledgeable about whichever car I looked at, she followed up with me each time she found a car that I may have been interested in, she made me feel like I was a top priority. I was also impressed with Manager Ron DaSilva, he took the time out of his day to meet me and make sure that my experience was painless. Lastly I worked with Nissa for financing and I told her I have never worked with a more professional money person in any of my car buying experiences. I will definitely go back to Acura of Avon for my next vehicle. Great place and Great people, you get treated just like family!!

Everyone that I worked with was very outgoing, friendly, knowledgeable, and honest. The sales people were not pushy and were very helpful in my selection of cars. I really felt at home at this dealership!! I am looking to continuing my business with them and to bring along new business. Thank you very much!!!

I bought a 2010 TL from this dealership in 2013. Before the first 3,000 miles the engine oil tank went dry. I brought it in and was condescendingly informed not to go by oil percentage but focus on miles (why do they repeatedly put oil percentage on the sticker then?).My engine continued to burn oil, and I continued to inform them of this issue. I park in the garage so I knew that there wasnt any leaking. I also continually saw smoke from the tail pipe. I was told they put a note in the system. I eventually got tired of their attitude, and I started having a local mechanic service my car.In late February I received a notice from Acura entitled: Warranty Extension: Engine Oil Consumption Exceeds Client Expectations. It stated that I needed to bring my car to an Acura dealer for an engine oil consumption test. If the dealer determines that there is excessive consumption, the dealer will repair my vehicle free of charge.I made an appointment and Bradford Haskins Sr told me that this was visit one of four total visits - they needed to test consumption after every thousand miles to see if it exceeded one quart per 1,000 miles. Furthermore, he told me that my rear main seal was leaking, and before they could even start the test, I needed to have that repaired. As it was a major project parts and labor would be in the neighborhood of $1,700. He also said no note had ever been left in the system.I took it to my mechanic. He was able to access the rear main seal and determined it was totally dry and not leaking.I called corporate Acura and they told me to honor the Warranty Extension that a) had to take it to a Acura dealership for the Consumption Test and b) but before I could do that, they had to relook at the rear main seal. As this is diagnostic, I would be charged the labor on this major project.Acura of Avons Service is untrustworthy, and Acura Corporate did not care enough to even attempt to make it right.

Mario Russo; excellent salesman. Knowledgeable, Courteous, Accommodating - Best car buying experience to date. Acura of Avon worked with me when a title issue popped up on my trade in (Thanks Nissa) Cant really do better.

The new car buy experience was a very pleasant, no hassle, no high presure one. We test drove vehicles at the dealership on two different occasions, including on a Saturday morning with no sales pressure. And when it was time to buy we were quickly able to get to a fair value for the new vehicle and trade in. Just very easy to work with. We bought the care on a Saturday morning and picked it up in the afternoon.