My hubby made an appointment online because if you try calling, the phone wont be answered as he attempted many times. I accompanied him this time and I was super impressed from what I was seeing as I sat in the car while he went to the lobby to check in. This is a busy location, but the staff was so courteous and friendly. One of the things that really got my attention was the female employees that were working hard on those tires!!! I was cheering them on and mentioned to the hubs how I needed to learn to change a tire at my old age😆 (just kidding and my knees dont act right anyway). The new tires were installed in no time and are happy, happy customers. Ikea is right next door so its a win-win😁

Ive been coming here since 98 and havent had an issue yet. Side note: dont bring old tires to a tire shop for balancing as there is a a law that doesnt allow a tire older than 10yrs to be serviced.

I had an appointment last weekend for a minor leak in the front passenger’s side tire of my Buick Enclave 2020. Although I came a little early, they checked-in my car. Mark was very professional, he looked at the tire, there was a nail in the middle of the tire tread, he told me that is repairable, the car was done in an hour, with zero cost. I’d highly recommend this place to everyone!

Good people and good prices. Just wish they had more of an inventory and stocked more tires. (Probably everyone goes their and that may be the reason) so its a great place very clean and the staff are cool just need to do better inventory.

Great service and helpful staff. Plan ahead- they are always super busy

That crew can mount tires!Great job, and good prices.OkStop asking me keep posting g the exact same review.

Excellent job on multiple visits. Wont go anywhere else.

At this location you’ll find an honest and hard working team. I’ve used them multiple times and always purchase the tire insurance. They provide truthful feedback and allow you to make an informed decision.You won’t find any pushy sales people here. Keep up the great work!(Grab a Cinnabon at IKEA while you wait!)

I bought tires here. A nice and friendly atmosphere. When I needed air a service person did all the work.

Looked over my tires etc and were all pleasant and kind and helpful - no cost Involved.

Dont purchase their tire warranty, they wont honor them and make you pay full cost for a replacement no matter what.

I can only say good things about this shop and theyre efficient, courteous and clean

Dont just stop by anymore and think you can get services, you have to make an appointment online or you will be waiting forever and ever maybe DAYS. And still wait for an hour and 30mins food for thought??

Excellent customer service and prices (always at least match the competition)!. Have bought multiple sets of tires from there and have always been consistently satisfied

Discount Tire is the best place to get a tire. Great prices. Make an appointment they are busy. The place is clean. And the employees are nice.

Mark is a life saver. Needed to order a special set of tires for my Mercedes and Cadillac. Mark made sure the size of the tires were right and that they would be done on time. Will definitely return because of him!

Awesome place to visit get in and out on a schedule time great work on your vehicle 👍

Tiffany was very professional and welcoming. John, who brought me my car, was very kind. I will be going there for all my tire needs from now on. I highly recommend them.

Great place for tires and wheels. Friendly staffs.

Quick customer service. Friendly. Helpful. Fast diagnosis of a nail in my tire. Didnt have it in stock but swapped my tire out for the spare and was back home in an hour. Reasonable insurance bought for all my tires.

Given some of the alternative options - Discount Tire is awfully professional, reasonably priced, and highly accommodating. Never had a bad experience here over the last seven or eight years.

These people are doing more work than ever with less help than ever.

Brian Grady was my sales person. He was very thorough, helpful courtesy and enthusiastic. He turned a dreadful experience into a great experience by being understanding and sympathetic. He is very mature, kind and intelligent. Brian in my opinion would make a great manager or even district manager if Discount would recognize his potential. Thank you for the great service.

They took me in as a walk-in even when they were supposed to only be accepting appointments. They mounted my tire quickly even though they were short staffed. Very much appreciated!

Super experience with installation of new rims and tires. Sales team are awesome. Thomas helped throughout the whole time. Even quickly adjusting the air sensor.

What a joke. I come into get a a tire fixed under road hazard warranty. They tell me I have to make an appointment for the next day. I come the next day at appointment time. Takes over an hour to even get my car into the shop. What’s the point of even making an appointment?

Great staff and great service always! Highly recommend for all your tire needs

Good service and on the time Or take a time thay are cleared about it!!!

I have been satisfied every time I had to go there. Very helpful, professional, and polite.

By far the best in tire shop in town! The service is wonderful. They walk you through every detailed step. I would recommend them to everyone.

Great service, Friendly, Very Professional.

Great and fast service pretty clean place too

These technicians are expert! They do great work and stand behind their warranties! They provide very good customer service. They helped us out when we needed it and I will always appreciate that.

They are good guys. Get the tire warranty. Its worth it, especially with our Michigan roads.

Great fast service and $0 cost had a nail in the tire and needed my front two tires switch

I highly recommend this location! My husband called over Labor Day weekend to order new tires for my car and it was such an easy process! They also honored the special pricing even though my specific tires needed to be ordered. Today I went online and it was very easy to schedule my appt to get them installed! When I got there, with all 3 kids in tow lol, they were nothing short of amazing! I’ve worked in retail forever and so I appreciate good customer service, especially these days! The process was super simple and very quick! In and out within 45 minutes and with kids I was extremely happy that I didn’t have to spend hours there! Again, I definitely recommend this location if you want great service with friendly people and quick on point service!!!

When it comes to ture service these guys cannot be beat.

Thanks to Will and all the staff at Discount Tire! During an incredibly stressful time you made my tire issues easy to resolve and incredibly fast. I appreciate your service and kindness very much.

These guys are friendly,professional,upfront and run this place like a well oiled machine.I feel Im in good hands when I get my tires here.Highly recommended.

They repaired/patched my tire for free, and were very prompt. definitely giving them my business the next time I have to get my tires changed!

Discount Tire is the place to go. Had a bad experience at Belle Tire last time I bought tires. Purchased tires from Belle Tire online and when I took the car in, they told me that the tires I purchased(made sure they fit my vehicle) actually did not fit my car and had to shell out more money for ones that did fit. Tom at Discount Tire was super friendly and knowledgeable. Tom made me feel really comfortable with my purchase. Great customer service. Will definitely be back for future tire pirchases. Thanks Tom and Discount Tire Canton team!

Called for an hour with no answer. When I got there the phone rang nonstop and no one ever answered it.

Im not usually the type to leave reviews but the employees at this location were incredibly professional and pleasant. They were really helpful on the phone and when I got to the shop, even though they were really busy. Ok, second down and 9

The better of these shops in the area. They try to work to the standard the Company sells through media.

Had great service! Charged a fair price and were quick. Less than an hour for 3 tires.

Decent and very admiring attitude as well as very customer oriented. The best.

Awesome to deal with. The staff is professional and willing to take care of you.Made an appointment for a tire inspection. They checked me in and found that I had a screw in my tire. They took care of me very quickly and didn’t charge me anything. It’s a free service at discount tire.After the way the staff at this location treated me, when I need new tires it’s the only place I will go

Had a van in yesterday for tires. Sean and Tiffany handled the work in the garage. They were spectacular. Fast service. Both were moving fast in the heat. I didn’t get the name of the guy who checked me in but he was equally as good. Very professional all the way around. Thanks

These guys are cool and will take care of you. Free services that are very much appreciate

Great location. I have been going to this location for years. The staff is always friendly. Everyone is taking there part in work. They all seem to work together very well. I have sat back when they have worked on my tires and watched them a few times. The have fun and work hard. The pricing has always been fair.

They keep me working everyday. My job requires me to trivial a lot so Im here every time I need tires and Im in and out in a blink of an eye. The staff is always nice and accommodating.

Great service they are fast and efficient and go me in and out less the 1 hour the best discount tire in Michigan

I recently had the pleasure of meeting Tiffany at Discount Tire. A wonderful person who took excellent care of me. I had some rims powder coated, and somewhere in the process, they ruined my center caps. I reached out to DT, and spoke with Tiffany. She was able to find, and order my replacements right away. She was thorough too. She made sure she was ordering the proper replacements, made sure the tires I ordered elsewhere were the right fit, and found the specific lug nuts needed for my wifes car. She was able to get the tires mounted, balanced, and installed while my center caps were being delivered. I was told to expect them to arrive in about a week. They showed up just a few days later, and now the car is complete!To be honest, all of the staff at the Canton location that I had interaction with, were all very nice people. As I was waiting for the work on my car to be completed, I sat back and listened to other customer interactions, and the staff just seems like genuinely good people, trying their best to help everyone they can, as quickly as possible.

These guys are the best. I came in to buy one tire they saw my other Tire had a screw in it and patched it for free.

Absolutely amazing. They even stayed open late and waited for me so I could pick up my vehicle same day

Came in to get a tire checked because I’m on a spare, was told they have to check me in, and the soonest they could look at it would be Thursday (today is Tuesday). Needless to say, I won’t be back.

The Crew worked fast I was back on the road!

The customer service here is unmatched. Everyone was extremely friendly and willing to help even though they were pretty busy! I had intentions on buying one new tire but I was offered a deal I couldn’t pass up for 4 new tires. AWESOME SERVICE

Tire pressure check, it was great.

I went in for a flat tire repair on a recently purchased vehicle. Tom provided great customer service.

Fast, efficient & great staff

I just had a loose tire flat repair. I left it, ran some errands and came back. I found out they do plug and patch. I was told the plug was to protect the steel belts from rust. Good to know.

Not from around the area and my tires went flat at around closing time. The employees were already backed up because they were so busy and were running late. They still helped me out even though they had to stay an extra hour after close. Great shop, very professional.

Great Service, it was a stop and go for me because i just needed air.

Simply outstanding service. They were slammed and they were able to really hustle and they killed it! They really truly shined when the heat was turned up on them. Thank You all for your help fixing my flat tire!! World class customer service

Sales and service was great! Thank you DISCOUNT TIRES. THE WAIT WAS VERY LONG. OVER ALL IM PLEASED!

My 81 year old father stopped in for a tire rotation and ensure he had proper tire pressure for his upcoming journey to Phoenix for the winter. The twenty something tech said that he needs new tires. Obviously he was coached by management to do so as the tires on the front hav 45% tread left and the back have 65%. A simple rotation is all that was needed. I always have suggested to him and all to go to Discount Tire to get the pressure topped off and/or get a rotation before a long journey. I have purchased tires and wheels from Discount but no longer. This was very shady and preying upon the elderly. We are Detroit. We know cars in and around this SE Michigan and to have a kid suggest tires when they are at 50% is crazy.

It was fantastic

Very friendly, knowledgeable salespeople and installers. Always seem to have great deals and rebates. I was able to stay in car if I wanted during tire installation. They are trying their best to keep employees and customers safe.

Came in to get my tire checked, they were fast and made sure I knew what was going on and what to check for in the future.

I had an appointment today at 1030am to switch out to snow tires. They were busy, but I was checked in promptly, less than 5 minutes. They estimated an hour, and I was out the door in 45 minutes.The best part was seeing how the employees, whether those on the front line or the miracle workers in back, treated every customer that came in: Kind, courteous, educational, and FAST.Even customers coming in that didn’t have an appointment were being fit in as soon as they possibly could. I was so impressed with their service that my wife and I will be buying a set of tires from Caleb when we have the snow tires removed in March.Top notch, you guys!

Fast service. Friendly staff.

The only place Ill ever buy tires!!!

This crew is made up of rock stars! They busted and had both of my vehicles in and out with 2 complete sets of mounted and balanced Goodyear in an hour and a half!

Ive been using this tire store for years. Had a moderate issue on one of my vehicles after visiting the store. The manager stepped in and made things more than right. Awesome customer service. A+

This is the place to go if you want the BEST customer service.Where do I begin?My customer service rep was Brian and in store was Steve. I actually called Brian up to ask a few questions regarding their online payment system. He answered in a kind and informative manner. He has told me the tires I chose for my Fusion were very popular in the area and should be available by today. (Keep Tire availability in mind). I made my payment, tires arrive and in the same day I was able to walk out with 4 brand new tires before the minor snow storm. My only gripe would be the mix up with one of my lug nuts. But that is a simple fix and the quick service beats all of there competitors by a LANDSLIDE. (No need to name drop those competitors).Definitely would highly recommend this Discount Tire team. Be kind to them and they will be kind to you.Big praise all around.Discount Tire corporation should personally thank the team for their hard work before the New Years holiday.

Great fast service....Love the customer service I get from worker name Deante👍👍🤗

Great customer service and free basics (flat, tire rotation) to boot.

Nice setup for so Ill distancing and their appointment scheduling is great. Who wants to wait around...

So my hubby and I came into this place to get our tires on the truck rotated. Fast friendly service. I especially loved the fact a women rotated our tires. Tiffany I love how professional u are. How knowledgeable you were and through ur assessment was. Just really please to see a women doin her thang. Go Tiffany💖💖💖💖 thank u so very much

Would not recommend for anyone unless you live in Cantoné(hahaha). The crowd size is impeccable too.

Ive been to the Ford Rd. Store in Canton and Dearborn Heights multiple time over 25 years and both stores provide top notch service.

Crowded but, gives good advice on tire purchasing.

My father and I used to love your company. However, the last two times I came in I had horrible experiences. I had an appointment booked for two weeks and when I came in, it still took them 2 hours to fix a slow leak in my tire. It still leaks. Today, both my boyfriend and I were talked down to by an employee. I know for a fact this employee has several customers complain about him. If I didn’t have a donut on my car and needed service immediately, you would not have got my business. I do not plan on ever getting anything done at your store ever again. I asked again today if I could have my slow leak fixed, and it was not done.Also I would like to add that just because I am a young female does NOT give your worker Steve the right to talk to me like I’m stupid. I will be contacting corporate as well as never returning to your canton store ever again.

Brian was incredibly helpful from the moment I walked in. He was attentive, careful, and friendly throughout our entire transaction. When I realized I wouldnt be able to make it back before closing to pick up my vehicle, he went out of his way to make sure my car was serviced in the time I had available. I was in and out in less than 90 minutes. Ive always had positive experiences at Discount Tire, but Brian really went above and beyond. Thank you Brian!

2 NEW tires and 4 rotate within 30 minutes👍👍

You had to wait in your car before someone came out to ask what you needed. But they were very fast at getting cars in and out. I went to have a tire repaired, they were great.

Amazing serviceDave at the front counter and caleb took great care of me

Clean and quick. Bought and paid for tires online, set up appointment, showed up and was done in 35 minutes.

This is the only place I will go for my tire and wheel needs. The staff there is so friendly, professional and most of all honest!! Best place around...if you need tires or wheels you need to Discount Tire in Canton!!

Great Customer Service! I called because they we all booked online but was able to make a same day appointment. In at 230 out at 330. Matched the 3 new tires to the 1 had to replace yesterday at Walmart because of a blowout. Walmart could take a page from thier customer service book. Tires were at a great price as well!

Great customer service. Friendly, helpful, informative.

I go here because the service is excellent and friendly.

Thank you Pete and also to your manager for the fast and friendly service today! Great team work to get me back on the road quickly!!

I absolutely Love this place every one is so nice and helpful. I recommend John he is super nice and gave us so much information about our car and what we can do to improve our tires . We had a nail in our tire and they fixed it no coast !! Go here ! Ans ask for John 😁

Did not want to put tires on my rims

Great service. Very helpful staff.

Wonderful, staff, great service, fair price for four tires with warranty, and quick completion of service. Will recommend all friend and family come to Discount Tire

Ive come to this location a few times over the last few years and always will. Im sitting in the lobby now waiting for a rim to be replaced and every interaction Ive watched has been top notch! Every guy here has greeted customers walking in, shaken hands, had personal discussions rather than rushing through each customer. I never feel taken advantage of or manipulated into getting something done that I dont need.... highly recommend!!

I love this place always friendly and nice fast for the amount of business they do daily. The deals have always been exceptional. My additional plus is the insurance for your tires if youve driven in Michigan you are familiar with pot holes this is a must.