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Killian Automotive
1255 Univeter Rd, Canton, GA 30115, United States
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Killian Automotive
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Ni
Review №1

Killian Automotive has the most experienced auto mechanics that I know of. Im from a location hours away, and Killians still remains as the most capable auto shop in Georgia from my experience. Theyve been able to perform repairs on my vehicle that other auto shops couldnt/wouldnt accomplish. If you need the most proficient auto mechanics, look no further.

Ma
Review №2

My go to auto care....routine needs and engine replacement in my car.....recommend without hesitation....excellent service!!!

Z
Review №3

Weve taken one of our vehicles to Killian before and they are good people. They are professional and take great pride in their work! Would definitely recommend!

De
Review №4

This shop was recommended to me. They were everything I heard they are. Very professional, very nice, great quality and fast. I would recommend Killian Automotive to anyone!

Mi
Review №5

Honest, dependable service. Very knowledgeable and explained repairs needed in an understanding way. Would highly recommend. Mike did a great job at diagnosis and the General Manager Darrell was great to work with.

Ja
Review №6

We are full-time RVrs so we travel a great deal and finding a reliable automotive maintenance shop is always tricky. Saw the reviews and decided to book an appointment while we were heading to the area, called in and was able to have an 8am appointment. No issues and the price that was given was what we paid. Will use again when we are in the area and need any service performed.

Ly
Review №7

So glad we found this place. Very nice and professional. We were able to make an appointment. Lobby is very nice and clean.

Li
Review №8

My repair would have cost as much as my truck is worth so no new transmission for me. Shaun had very valuable advice to help me with my next vehicle purchase. I’ll be taking my next car there. They are very honest, knowledgeable and helpful.

En
Review №9

This business required an appointment about a week out. Once I got there they did This business required an appointment about a week out. Once I got there they did my oil change in 30 minutes. They were polite, professional and stuck to the timeline that they set. They did a good job. I recommend Killian Automotive.

Ca
Review №10

This place is so kind and friendly, honest and does such an amazing quick job with my cars! Been going there since I was in high school and will keep going they are an amazing business!

s
Review №11

Id like to recommend Killians to anyone who values a company who goes Bove and beyond. My wifes Mercedes SLK 230 lost steering on Monday and I made a call to Killians. They quickly arranged for me to get her vehicle towed to their shop. At the time I was told it might be Friday before looking at it. At dinner Monday night I received the quote for repairs and approved them. The work was actually very early this morning and I received a call informing me. I am totally pleased with the repairs, and time frame. Use this shop with total confidence.

Ba
Review №12

These guys simply provide the best aftermarket service for your vehicle anywhere. I have trusted these guys for over 25 years. They do a great job. Stand behind their work. Are reasonably priced. And never ever recommend service you dont need.

Me
Review №13

They did a great job! I had a laundry list of issues with my car and they were able to get it done in a timely manner without charging me an arm and a leg. They kept me informed of everything going on and didn’t do anything until I approved it so I didn’t have any surprise bills when I picked up my car. I would see them again in a heartbeat

Je
Review №14

They were able to squeeze me in and fix my AC in one day! Great customer service as well.

Mi
Review №15

They are very nice, friendly and profesional. I highly recommend you who want to look a good service about car. 5 star++++

Ju
Review №16

Really friendly folks. They follow up and keep their word on price and time. Definitely would come back!Thank you SIR!

Da
Review №17

After spending 11 years in the auto industry at the dealer level. Service departments are where you always lose your customers because of bad processes, bad communication, or uninformed service advisors.What a relief, this place is efficient, fare, and knowledgeable of what they are doing and keep you informed along the way. You will not be sorry you gave up the dealer for these guys! Its a win!! Check them out!

Mi
Review №18

Killian automotive is excellent and very knowledgeable. No one wants to have to have a new engine but they made the experience as easy as possible. Sean was great at talking to my warranty company and keeping me informed throughout the entire process. I was also able to stay in their loaner car until my engine was repaired. Entire staff was wonderful. Highly recommend

To
Review №19

Excellent service! Kept me very well informed regarding the progress of a challenging repair. I am very happy I chose Killian and definitely will from now on.

Al
Review №20

Very dissapointed in this companys service. I had to have the Driver side door handle replaced on my GMC Danali YukonXL truck. I called Killians up and asked for an estimate. They said bring it by Sunday and leave it and we will look at it on Monday and call you. Remember, its a broken door handle with no pieces missing. I received a call on Monday from Ks to tell me the broken door handle would be $651.14 to be repaired. yes! you read that right- $651.14. I said you gotta be kidding me. Thats outrageous. I will be over to pick the truck up ASAP. When I got there. they still charged me $65.00 to get the keys. I told them there is no way that a simple door repair cost 651$. The guys says we have to order the parts and the labor will take 3 hours. I told the guy he was crazy and they have a bad reputation for price gouging. I told him I had been quoted $152 from MyMechanic.com. I couldnt believe I still had to pay these ripoff artists money to get my keys back. Just very dissapointed with the lack of courtesy and professionalism this company lacks. I guess they figure people will just pay their over inflated prices and not say anything about it. I went with MyMechanic.com. The technician came out to my house on a Tuesday Morning and fixed the door handle in under the hour.He also performed a 50 point inspection. I was given a quote for Brakes and an Oil change. It was very reasonable. (guarantee-it would be a lot cheaper than Ks quote for the job) I will be doing business with them again. I know one place that will never get my business- Killians. I feel like the manager owes me an apology for price gouging so bad. Cmon 651.14 compared to 152.00. Just SMH-DONT DO BUSINESS WITH KILLIANS

Vi
Review №21

They are happy to help. But do not work on card over 10 years old. I have an antique. They gave me a solid referral elsewhere

Je
Review №22

The service we received was professional and prompt. Costs were clear upfront, and we were treated as valued customers!

ca
Review №23

Really great customer service with skilled mechanics, the diesel mechanics that helped me with for my 6.7 powerstroke were very knowledgeable and resolved some complex PCM tuning issues, all at an affordable price.

Vy
Review №24

Ive been using Killian since they were Ford only - and would have no one else work on my vehicles. Not the cheapest in town - but when they fix it. it is fixed. Worth it for the confidence.

Su
Review №25

I was in and out as scheduled. Good service. Very clean & pleasant waiting area.The attendant answered all my questions.

Br
Review №26

I have a 2011 Ford focus that had some major electrical issues going on and I literally wasnt able to use my car for over 6 months... I brought it to Killian on the recommendation of one of our friends who owns a car dealership and Meredith and the whole team at Killian were quick, professional, very cost effective and they did amazing work... I went from thinking that I wasnt going to have a vehicle anymore to having a car that is safe and sound to drive and has all of the issues that were caused by CarMax fixed and fixed in a polite, professional and timely fashion... I will be a Killian customer for life! they definitely exceeded all of my expectations! I highly recommend them for any of your automotive maintenance and repair needs

Je
Review №27

Didnt try to oversell anything. Explained services that will be necessary in future.

Ju
Review №28

They are kind and they do the work right, the first time. And they are reasonably. They make you feel like part of there family

To
Review №29

Too notch service. Diagnosed the problem, fixed it fast, priced it fairly and KNEW ME BY NAME when I walked back in to pick it up. I’ll be back for every future need.

Sa
Review №30

I highly recommend Killian Automotive. They have fit me in multiple times when headlights and tail lights went out. I dropped my car last minute on a Friday and they fit me in and put my key in a lockbox, made me a custom code so I could pick up Saturday morning. They take care of people the way they want to be treated.

Gr
Review №31

Very nice and comfortable lobby waiting area. Meredith was my service advisor and got me in/out quickly. Would definitely return.

Ja
Review №32

We went to Killian when our master cylinder went bad while we were on vacation. Not only did they squeeze us in but they went and got us lunch while we waited. Highly recommend.

An
Review №33

Did what they said they would do. Better price than some of the local competitors.

an
Review №34

Such an amazing business! We had a lot of issues with our brand new car and they went over and above to help us. Amazing customer service, as well as work ethic. They wanted to give us our car back even better than it was before, so thankful for the work Killian does. I would recommend them in a heartbeat.

Wi
Review №35

Great service, honest, and reasonable quote. Work done within the time promised. Would definitely recommend.

Ve
Review №36

They kept me updated the entire time they had my car and the loaner cars were a life saver! Would 10/10 recommend to anyone.

La
Review №37

My vehicle was towed into the shop. They conducted a through diagnosis of the problem. They called to inform me of the result with cost of repair and estimate of time it would take for the repair. They kept us informed throughout the process and was conscious of our time and budget.

Et
Review №38

Great attention to what I wanted done. Final bill came in lower than estimated.

Da
Review №39

We had a great life lesson when our 1st driver filled the car with diesel fuel. Huge bummer, but they learned how to get a car towed and one has to do to get the car back up and running. Killian Automotive did a great job getting the car back up and running, great service and the price was reasonable.Thank you Killian Automotive Team you were all great.

No
Review №40

We took one of our plumbing vans here for some issues it was having and we were very pleased with them. Quality and timely service. We will be using them again. Thank you!

TE
Review №41

I like to trade old cars as a hobby. Before you buy a used car, have KILLIAN do a Prepurchase Inspection and find out everything that needs repair on that car. Negotiate with confidence so the seller pays for those repairs. They will give you a list of needed fixes, big & small in writing.

Ri
Review №42

Our radiator cracked and spluttered to death on the 20, within an hour Triple A had us at Killian automotive. What a GREAT organisation of mechanics. Even though they were slammed they understood our need to get back to Chattanooga same day and put two mechanics on our van and made sure we were back on the road before 5! We dearly wish that KILLIAN AUTOMOTIVE had a shop here in Chattanooga. They were friendly efficient and gracious... TEN STARS!!! And they had complimentary water! Life saving in a hot day like today

Tw
Review №43

I had a wheel bearing replaced yesterday. Great service. Quick turnaround. 👍

Jo
Review №44

They fixed a couple of issues with my car and did some preventative maintenance also.

Ma
Review №45

They finished the repair a day early and for less cost that I expected. High five

Ed
Review №46

Professional and quality oriented. Service took longer than expected but they did seem to be busy. I will use them again.

Sc
Review №47

Always up front and honest about a repair.

Lo
Review №48

Fantastic job of restoring our almost dead Camaro back to road worthiness and saving us the cost of buying a new car. They discussed with us which repairs to make and which to hold off on. I will not go anywhere else!

As
Review №49

They were EXTREMELY friendly, way friendlier than Goodyear in my opinion. Darrell, Meredith and everyone I talk to was so helpful and kind! Have already told everyone about their professional work ethic and will go back for any service I further need.

An
Review №50

Amazing shop with great techs and office folk!!! Kept me up to date with all the repairs needed in a VERY timely manner. They even fixed everything way sooner than I thought! Thank you Killian!

Ke
Review №51

Awesome group of people, this was my first time dealing with killian automotive, and believe it or not like everything else, I was late for my appointment several hours late at that!! But they were still able to make time for my transmission line replacement, I was on the road again in less than an hour. Although it didnt feel like an hour I was just now starting to doze off in the very welcoming waiting room. I know where im taking my truck for the next repair.

Ji
Review №52

Killian Automotive did a great job. Frequent communication regarding status and cost. Didnt try to push any unnecessary warranties/repairs. Car was done same day. Exactly what you want from your mechanic. A+

Na
Review №53

My second time going to this place and the people there are nice and professional! Darryl took care of me as fast as he could. Better than the actual dealership! Will be coming back! Thanks Killian!

Br
Review №54

Didnt get a chance to post my comments.. Killians has done a fantastic job for my familys automotive repairs over the years whether its my 26-year-old Jeep, 20 year old Chevy, or a newer Toyota, theyve been able to diagnose the problem and get us moving quickly. Thanks again for the help, you and your team are great!

Jo
Review №55

They are thorough in the job they do,will use them again great job 👏

Ge
Review №56

Fair pricing. Good service and backup their work. I have used them for several years and feel comfortable recommending them,

pt
Review №57

Surpassed expectations. Very pleased with pricing, turn around time, and professionalism. Highly recommend!

Be
Review №58

Take all our vehicles there very good place

Ra
Review №59

Professional, fast, quality service The staff is always friendly and helpful. They are knowledgeable and explain everything to you as well. The place is clean as well. I don’t think you can get better automotive service anywhere else. We are happy costumers.

Na
Review №60

Im a recent transplant to Canton and was looking for a mechanic to work on my 2007 Volvo. Routine maintenance (transmission flush, AC tune up) but the biggest job was the crankcase breather. Im a pretty mechanical guy but I knew this was better left to the professionals. They used OEM Volvo parts and so far everything thing seems perfectly fine. I chose Killians because of their stellar Google rating, 3 year/36,000 mile warranty, and the professional staff. Ill be back for any additional work I may need.

Ar
Review №61

Very honest people, which means everything when looking for a repair shop.

Bo
Review №62

I received good service and fast attentive service. The staff was friendly and helpful. I will recommend Killian’s Automotive to my friends and family.

Ma
Review №63

I always feel very comfortable here. They appear to be very trustworthy, professional and polite. I’ve been using them for over a year, since I finally got disgusted with the dealership always trying to sell me a service I didn’t really need. Highly recommend.

Su
Review №64

Great customer service. I was pleased with the service provided.

Ha
Review №65

We are new to the area. It took years to find a quality mechanic at our old home so, we were concerned about connecting with a good mechanic here in the Canton area. Checking opinions on NextDoor led us to Killians. Let me tell you, we were beyond delighted. From the friendly initial phone discussion, to diagnostics, to timely and thorough correction of issues on my old pickup truck, the staff excelled.Beyond the service excellence, they are just the nicest people to work with. We have found our new trusted friends for auto repair and maintenance!

La
Review №66

Prompt, courteous, professional. Did not attempt to sell unneeded services. Will definitely be back now that my 2019 vehicle will soon be out of warranty (so no real need to use the new car dealers service department any more - I much prefer to use independent shops!).

Er
Review №67

They got my truck fixed super fast!! They were courteous and explained everything before they fixed it.

Mi
Review №68

Great group working there. Can do everything from oil change to extensive rebuild at reasonable prices. If they have to keep your car for a few days, complimentary cars are available. I use them for all my automotive care.

Rh
Review №69

I received good communication on the status of the part ordered to repair my vehicle, but being a new customer I did not like they did not believe in the philosophy Cash is King.They require you to pay for a repair before the work is completed. In my professional years in Sales & Service, I have never had to pay for a repair upfront.This red flag led me to believe they were having financial issues.In conclusion, their vendors never sent the correct part to repair my vehicle. I had to accept a check reimbursement for the cash payment I presented two weeks prior.

Ho
Review №70

Killian’s Automotive took a very challenging situation with our vehicle and handled it with professionalism and excellence at their own expense and time. Our vehicle runs perfect now. We appreciate the owner, Tim and the GM, Darryl, for going above and beyond what any other would have done to tackle our challenging issue. They made it right and they handled with excellence. Would highly recommend.

cy
Review №71

Fantastic service, got me in and out in 30 minutes. My dad who is a mechanic recommended them saying they were the best and what can I say but father knows best and he was right. I will be back for tires soon

AJ
Review №72

Had oil change and tire rotated. Made appointment, was in and out in 30 minutes. Ive been a customer for the last 10 years and highly recommend.

St
Review №73

I Would recommend Killians Automotive to everyone who needs any vehicle service. Everyone at this business has the same professional attitude in customer satisfaction. Great team all around.

Ba
Review №74

Very professional for all the work I have received.

Ke
Review №75

Stripped out my oil drain plug while changing my oil. Called multiple chain mechanics and dealerships and they either wouldnt even give a quote or wouldnt attempt to tap in a new plug. I was unwilling to tow my car to a mechanic without even having a quote. Killian not only gave me a worst case scenario quote, but they also tapped in a new plug no problem, saving me hundreds. Honest, and timely service. Spoke with multiple folks on the phone, and they were are very professional and courteous. Would take my car here again. Thanks, Killian!

Ca
Review №76

Excellent service. Very professional and personable. While observing social distancing expectations (including sanitizing car keys and interior of car), they were great in their interactions with me as a customer . Special appreciation to Darryl, who carefully and clearly explained what was found with my tires and the alignment concerns. High recommendations!!! They deserve “Best of Canton” and ought to get “Best of Cherokee County” recognition

CR
Review №77

Very professional. Nice experience.

Pa
Review №78

DONT TAKE YOUR VEHICLES HERE RIP OFF OF TIME AND MONEY ..... CANT EVEN FOLLOW THRU WITH WHAT THEY HAD TOLD ME ON MY REPAIRS .WAS ONE THING AFTER ANOTHER WE MADE A REPORT WITH THE BETTER BUSINESS BUREAU HOPEFULLY SOMEONE ELSE WILL NOT GET TAKING ADVANTAGE OF

st
Review №79

The team at Killian is the best. We had a power steering issue with our daughter’s car and when she was away to college a part failed. (Not at all Killian’s fault, just a bad part). They warranted everything with the repair shop in SC. Great service and highly recommend. They have been serving all of our vehicles.

Ja
Review №80

This was my first time using Killian Automotive. They certainly exceeded my expectations with their knowledge, my repair, customer service, their communication with me and fair, transparent pricing. They thoroughly explained what had went wrong with my car and recommended what I believe was the best, most cost effective repair. Jeff, my technician was very observant, skilled, knowledgeable, thorough and skilled in finding the subsequebt damage caused by the breaking of my cooling fan bracket. Had he not found the subsequent damage to my timing belt from the metal shavings of the ball bearings, it would have caused the belt to break which would have ruined my engine. Im grateful to Killian and will be using them in the future.

La
Review №81

Love Killian Automotive! The people are wonderful and they are always honest and reliable.

As
Review №82

They always take great care of us and I very much trust them

Al
Review №83

They fixed what came loose under my car and was dragging on the road quick and easily. They did an oil change for a great value. They were extremely helpful, and were very polite

Pa
Review №84

Awesome people to work with. My daughter had work done there, but encountered some trouble when 4 hours away at school, but Tim (the owner) has worked with us every step of the way in finding a trusted place to go to so the problem can be looked at. We will definitely be repeat customers!

Je
Review №85

They were very nice and fast!

Ke
Review №86

Very friendly and quick turnaround! Happy to have found a new mechanic in my area.

Jo
Review №87

Great place!

Jo
Review №88

First time customer and really enjoyed the entire process from start to finish. I liked the fact that I was able to borrow their rental car for the day, which made it very convenient for me. I also live very close so dropping off and picking up my car was very easy and quick. I also liked how professional the entire staff was and how Shawn explained in detail my bill and what it would cost me. All in all I’m very please with everything and will bring my car back again. Thank you.

Ka
Review №89

Everyone I spoke with was extremely friendly, and when we found that my car would need to be in for a few days they had me in a rental and on with my day in less than half an hour. They quoted me an initial amount, and then when I returned they said they had found the parts needed for a better price and so I paid less. They could have easily never told me, and made $100 extra, but they were honest and kind. All those experiences combined allowed me to leave with a sense of peace that I have found a company I can trust, and will gladly return to.

Mi
Review №90

Sean (my service advisor), was very professional and friendly ! There were no last minute surprise up-charges and my car was ready on time . They also gave me a free loner car until mine was ready . I would recommend Killian automotive to anyone in need of car repair !

Ch
Review №91

Super friendly people work here! Clean wait area, awesome first impression. Definitely will be bringing my vehicle back here again.

Ma
Review №92

While I was looking for a new mechanic, I came across an ad for Killian Automotive. I couldnt have made a better decision than to bring my car to them. I had several issues (squeaky brakes, oil change, engine light, seat belt retraction). Not only did they take care of everything but they recommended I not do my brakes. I quote we would be taking money from you if we replaced your brakes. They changed the oil and filter, stopped the brake squeaking, fixed seat belt, and cleared the engine light for less than $60!! I dealt with Sean who was very friendly and updated me in a timely manner.

Jo
Review №93

I am driving my family down to Florida in my 12 year old Ford with 160,000 miles on it, so I was looking to have the car checked out before the big road trip. I decided to try Killian Automotive, and I must say that they did not disappoint.First impressions: I was greeted by friendly folks with a smile, the shop was very clean, and had a comfortable waiting area. They took my car in exactly at my appointment time. The gentleman at the front was very friendly.While i was waiting I was certain they would come up with something to try and nickel and dime me for (as most shops do), but when the work was completed they explained to me exactly what they did in the inspection with complete transparency and honesty.All in all, if you are in Canton or any of the surrounding areas and in need of an auto shop I would DEFINITELY give these guys a shot, you will not be disappointed. I will certainly be back here for any future service my vehicles need.

Jo
Review №94

These guys are the best! Squeezed me into their busy schedule to help me diagnose a potentially serious problem. Fix was simple and had me on my way quickly! Thanks Killian Automotive!

Ry
Review №95

I have been to Killian automotive twice now. And each time has been a very pleasant experience. And the best part is they are right down the street from me. But honestly, even if they werent. They will always have my buisness. Great bunch of guys..

Jo
Review №96

Killians Automotive had treated me right every time Ive been there. The customer service has always been friendly, and the waiting area is really nice; better than some dealerships in the area.Theyve got a VIP Card that pays for itself easily over oil changes and tire rotations, which is what I use.Note they work by appointment, so be sure you call a few days ahead to plan your service.

JA
Review №97

I’ve had my car repaired at Killian’s twice, both at a moments notice to repair botched jobs from the previous auto shop I used. Each time they quickly isolated the issue, repaired them timely and followed up afterwards to make sure I was satisfied. Not once did they try to up sell me which is refreshing. Top notch customer service!

Ja
Review №98

If I could give killian automotive a 10 star they would have it, there is no reason you should feel skeptical about this place, from the moment I called they were very professional and were able to make me an appointment, I didn’t have a ride once I dropped of my truck and they were able to shuttle me back home with no questions asked, everywhere I went said that my trucks loose steering was just a dodge thing when clearly there was something wrong, Darrel was very knowledgeable and upon hearing my problems with the truck he knew a very good amount of things that it could be, they also inspected my truck for any other things that could be wrong and all along the way there was no miss or loss of communication. Turn around time was quick! Over all my experience with killian automotive has been exceptional, and I am definitely going back here for future repairs.

Da
Review №99

Great folks, assisted me while I am here visiting from out of state. The only thing I dont understand is why the owners, managers, or employees dont wear a face mask, they also assist the customers disregarding social distance guidelines by the CDC. They can do better.

Ma
Review №100

Saved me $1,400 vs what my local dealer said was wrong. Got me a rental as well for three day which the local dealer wouldnt do. Customer for life now.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1255 Univeter Rd, Canton, GA 30115, United States
  • Site:https://killiansauto.com/
  • Phone:+1 770-345-5873
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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