I get quality repairs at Middlebranch auto. I never feel like I’m being overcharged or getting taken advantage of. They seem really honest and fair.
If you want poor customer service this is the place to go. Talking with the receptionist was nothing short of rude. I had my vehicle towed to middle branch auto because of a low charged battery and bad starter. The battery light had been on for a couple of years due to a computer issue per another mechanics diagnosis. When asked about the battery light I told the receptionist not to worry about it as it was a separate issue. They replaced the starter and I received a new battery which worked fine. When I picked up my truck 3 new lights were on, 1) ABS 2) parking brake 3) traction control. When I called and explained that these warning lights were new I was met with resistance. The receptionist argued with every point I previously made and stated that the light was on when they received it, in other words calling me a lier. She also disputed what the other mechanics diagnosis was wrong and said the repair would be $400-$500. I was furious. I picked up my truck and there was never an apology for any misunderstanding or how things were even communicated. This was an awful experience and I was happy to take my business elsewhere!
Just had a tire problem fixed it like no charge very nice people
GOT MY NEW TIRES. THEY WERE FAST AND GOOD PRICE.BEEN SO HAPPY TO FIND THEMHonest and quality work.I found my new garage.
My experience with Middlebranch Auto was nothing but positive. They fixed my car in less than 1 day (and there was a lot to fix on it). The car now runs very smoothly. Prices are very honest. They also fixed the driver seat without me having asked (thank you!).Kim the office employee, is very nice and kind, and I really appreciate doing business with them.Highly recommended!
Great people .. know the business well.
Very friendly, explained everything that needed done clearly, what was necessary and what could wait, and had me fixed up in no time! They were referred to me from a friend and I couldn’t be happier to have found a local small business to support that does quality work. They were very reasonable and I’ve already recruited my family as new customers! Highly recommend!
Best repair shop in town! Jim and his crew do amazing work and are very skilled. I highly recommend using them for all of your autobody work needs.
I have taken my car back twice already because they supposedly fixed the problem I was having getting my car started. They said they had to replace the fuse box but supposedly rewired it instead. It still doesn’t start right. Not sure that the fuse box was even bad. The car is a 2014 and the fuse box went bad? Highly unlikely. I’m out almost $600! Won’t deal with them ever again!
Kim and Bruce are amazing and truly great people! I have been using them for 7 years and do not trust anybody else with repairs on my car! Mom and pop pricing with dealership garage attention to detail.
These guys always know what theyre talking about and do great work. They dont seem to oversell and are happy to explain what you can wait on if youre trying to save money. I have to drive further now to get there but Ive tried other places and always came back. Quality work at reasonable prices!
Great work and always honest. Prices are a little steep, but youre paying for quality work. We have tried other places, but always end up coming back.
This place is an oddity. They tell you whats wrong,give you a price,and do the work RIGHT. Ive taken 3 different vehicles to them for everything from brake lines to transmission to busted CV joint and not once did I have to return for issues with the work done. Not only has the price NEVER gone up after work was done but one time it was actually LOWER than what I was first told.
I wont go anywhere else . Great quality, and honesty . Great ppl
My family owns this business its a very well respected and locally operated by good honest people. Its well known and one of the most popular automachanic shops around in the canton area they do outstanding wrk there and no complaints
Very knowledgeable technicians. Very honest and fair.
Very honest and reasonable. I was glad to find a shop I can trust. Definitely recommend them to anyone.
Fast and friendly and reasonably priced
Trusting place to get your car fix
Excellent service EVERY TIME we have used them! Very reasonable prices and your vehicle comes back ready to roll once more!
Ive been going here for 20 years, always treated right and work is outstanding.
I said at the drive-thru for 5 minutes and nobody came to the intercom to get my order so I left
Great service, have been going for years without any problems
Good work and reasonable prices and the ask before they do anything in Apparently there are still good mechanics in some places
They have 50 burgers to choose from
Good honest
Great place.
Great work and fast turnaround!
Love
Friendly staff