I love to sew and craft and this store has it all. You walk in and the first thing you experience is the beautiful floral department. That just sets my experience to want to create something beautiful for the season. The staff is always helpful and welcoming. Go, treat yourself to be creative and experience the Fun!
I had a wonderful transaction at this location, the cashier that helped me was very pleasant. We laughed as I realized I had given the wrong receipt and had to go look for the correct one. Once I returned with the receipt they had already located my online order and was able to credit the full amount of the products purchased.As long as the cashier is at this location, I will continue to visit!
Always find what I need for crafts. I havent been sewing for quite some time but JoAnns was always where I bought my patterns, fabric and notions. Love the curbside pickup, as I need a walker to get around these days. Theres usually a coupon that you can use for your purchase too. They have lots of wreaths that can be embellished or hung as is. I like their outdoor decorations, every seasons. Great place, friendly and helpful employees.
The different choices of fabric seems endless. They have a unique holiday and seasonal section.
Jo Annes is Jo Annes. Right now, all of those of us who sew, knit, crochet, or craft are in full swing to get our projects finished for Christmas and that is reflected in the somewhat depleted stock at JoAnnes. I was in the Metro Detroit area for family and decided to shore up my stash with fabric from local sports teams. Those who seek Detroit Red Wings fabric will rue the day they decided to make a pair of jammies as a gift. Yes, I know I CAN buy some fabric online, but no, I would rather touch and feel before I decide.
Listen, Joanns is my happy place. I prefer the Novi location, it is larger and therefore has a bigger selection. But really, Im not complaining, this store will meet your craft needs!
Good place to get fabric, obviously, but they have so much more. Only down side was the coupon they sent me only 2 days before was already expired, the cashier still honored it for me. She was very friendly.
The store seems relatively typical for JoAnn. All employees were wearing masks properly (definite plus). Overall, though, the store is difficult to navigate. It is not clear upon entering where the items you are looking for are located. Also, sale items are spread about between aisles, rather than in one area. Just my opinion, but it would be easier if they were together. The shelves could also use some intermittent facing. I would have given it 3.5 stars, if I could.
Very short-staffed, which is unfortunate. Its hard on the employees and customers. I waited 18 minutes on the phone to get help, and when I did, it was without apology and with impatience and disrespect.When I went in, it was the same. One employee at the checkout, no one at customer service, and really no willingness to help or kindness.It was the same at the Novi store. The gal at checkout was very kind and patient, though. She explained there were only two employees for that large, 2-floor location. Many people in line were voicing their dissatisfaction with the lack of service and the wait.They are definitely going to be losing business with their recent cutback on employees.Not anxious to go back at all.
Always find what I need for all my craft & sewing needs, and more.
Huge selection if youre into art, crafts or decor! Im never disappointed & always manage to find what I need :)
Every employee Ive ever talked with at the store is incredibly helpful and knowledgeable on fiber arts.
Canton store has a great, friendly, helpful staff! We discovered crafts and projects during Covid-19. When we had questions or needed experienced assistance, the staff here were always willing to help!
Lots of cute Halloween and Fall decor.
Love their Holiday decors and prices. Thanks
I have always like this store. I just wish the cashiers didnt have to ask if I want to make a donation. Seems like every week is a different charity
I absolutely love Joanns, and this location is no different. They have a great stock of all the arts/crafts/fabric needs you can think of.The staff here are incredibly helpful and knowledgeable not just about their products, but also many staff members can offer advice/tips on the projects youre planning to do.I also highly recommend the JoAnns app. You get coupons through there, and this location always works with the app.
Enjoy coming here always wonderful prices great deals.
Totally Awesome got some items i needed for awhile to finish my projects.And new stuff tp start new projects four new mask buy one at $6.99 GET THREE FREE!!!! CANT BEAT THAT DEAL. All my other items were 50% & 60% Off.Great Day at Joannes
Good to be able to go inside,they are practing safe distancing.
This place is amazing if youre wanting to become a professional seamstress or just wanting to sew. It has all the things you need to be able to sell from Fabrics to Needles to thread to everything you need to sew. So please check this place out should definitely check it out👍🏻! P.s. the people who work here good job your amazing at your job! 👏
Find exactly what we were looking for. The cashier was awesome because she looked for ways to save us money and found a great coupon that she applied to the order. Would definitely shop more here than other stores for fabric.
I am so happy we have a JoAnn Fabrics in Canton! I have just picked up sewing and really enjoy their selection of fabrics and notions. The staff is always extremely friendly and helpful. Their buy online, pick up in store service still needs a little work, but I have a feeling this is a technical/corporate issue.
Good value and variety of things
Sales people nice
May favorite place ever! Love this location!
Always a great place. Clean, nice clearance aisles almost everything you need. However dont shop here unless you have a coupon or there is a really good sale its a bit pricey to me.
I love this store. Everything you need for your sewing project. Great sales. Easy to find
As always, awesome, and was happy they had servers aprons for under 5 bucks!
Got exactly what I was looking for.
Helpful staff and everything you need for clothing repair.
Place was ok.. it was pretty crowded. A lot of stuff was picked over as well.. but there was a big sale going on. My main complaint was the line. They only had 2 registers open when the line was extended well past the aisles.
A quick run today. No lines at either the cutting table or checkout.
Wife got a puzzle finally! Thanks🥰
Excellent selection for what you need for crafts and sewing. I tagged along with my wife to assist with choosing colors. Clean store, nice staff and I would go back again if we had need to.
Decent enough selection but if youre really looking for more choices I would try the Jo-Anns on Carpenter road in ypsilanti. Definitely worth the drive.
I love going to the store the people are really nice Ive its very clean and they are tonight even they were very helpful on finding me help me find the product they were quick at the registers cashiers were just as nice I was there yesterday same thing very well stocked. I would recommend this store to anybody I mean it is clean stocked courteous people I have no complaints.
Gail The cutting lady was extra helpful from the fabric to a hand-drawn pattern and YouTube advice thank you and the girl at the counter she helped me with the app so helpful everything was on sale to begin with then she helped me get another 50% sweet
No one in there to help me check for an item. I just left.
Jamie at fabric cutting desk was extremely helpful in answering all of questions. We had a pretty large order and she was friendly and interacting with us throughout the order.
Got a great deal and did curbside pick up. Staff was friendly and prompt in bringing my order to the car. A few items marked in stock online were actually out of stock, but I was able to get enough other spools in colors that work that it was fine to be missing two.
Not sure if they are going out of business soon or what but lots of items on clearance and not a ton of selection right now. But store is clean and folks are very friendly
Way overpriced. Even the things on sale or half off . Seems like they jack up the prices and then mark them down so it seems like you are getting some great discount.
Not exactly a museum, more like an arcade. We had fun
Was disappointed to find out the custom framing area is closed to Covid...but not all locations. However, the manager was very helpful. Call ahead!
I was a lot surprised by some of the prices, especially on seasonal items. It seems like theyre padding against those end of season deep discounts (bringing things down to their actual value). The store was clean, the staff was friendly enough.
Had a good experience. I always have no complaints about the store or the staff.
Im a little mad. In check out. Girl is answering phone calls. Doesnt ask for coupon then walks away from register goes back to phone ... Then Im waiting for receipt . Then I had to go back to my charge card. And redo order because she doing three things at once. Not happy
Just didnt find what I needed.
Great prices, nice staff will be back soon!
Long waiting lines to check out.
Store was stocked with things you need for sewing, crafting and more ....
Limited on their solid color fleece.
Great deals and beautiful Xmas decorations. I loved it
If you like to craft and sew, you have to appreciate Joann Fabrics and Crafts. I recently took a class and it was very good. The staff are helpful. They offer a nice range of supplies and materials. My imagination flourishes here. Dont forget to download their app to get coupons and find the sales. Happy stitching and crafting!
The store was nice and clean just be careful in the parking lot
It was nice but the yarn dept. All the yarn wasnt on the Shelf special when its on sale .
Curbside pickup doesn’t actually work. You have to go inside.
The first time I came here about a year and a half ago, I had a great experience...that was the last time I had a great experience at this store. The woman who cut my fabric for me the first time was super friendly and helpful. The exact same woman helped me the second time, but she was VERY rude and was clearly having a bad day that she was taking out on everyone she came into contact with. Now, with curbside orders, they take WAY longer to fill then the Ann Arbor and Ypsilanti locations. I have placed two curbside orders with all 3 locations over the past couple months, and the 4 orders from Ann Arbor/Ypsi took less than 24 hours each. The first order from this store took 5 days to fill, and today is day 6 for the second order and they just canceled it on me. Save yourself some time and energy and just go to a different location...I definitely will be from now on.
Found supplies I had been hunting all over for and not able to locate. So happy I stopped in I WILL be back.
Not a mega store, but enough stock to keep your creative on track.
Great resource for crafts as well as decor and sewing.
I mean its fine. The person I talked to was rude, but everyone else was very polite. Didnt have what I needed though
Decently stocked Joanns. Staff is friendly, but sometimes hard to find when the checkout line gets backed up. Store is always clean and easy to shop.
Need fabric this is the place. Also sporting wide range of other craft supplies. Make sure to download the app for coupons it is your friend.
Great fabric selection.
They really dont care for papercrafters anymore. Clearance items were in bins piled high. Would have taken hours to go through. The selection of stickers and embellishments was limited.
They have a great selection of fabrics along with all of your other crafting needs.
This particular JoAnns never has the patterns organized. I have complained to the store and corporate for over 2 years, and nothing has been done. It is nearly impossible to find a Simplicity pattern in the drawers where they are supposed to be. Other than that, the staff is really nice and helpful, except they need more floor staff. They usually put on more cashiers when needed so the wait is reasonable.
Sales person helped finding sewing machine i wanted. Cashier friendly and line moved quickly
Nice place
Usually fairly clean with wide aisles
Clean and inviting! I didnt buy anything, just picked up my daughter who works there!
They have their clearance on 55 percent off. Mostly yarn. The clerk was very helpful when we wanted something cleared up about their container clearance, which was 50 percent off the alreDy reduced prices.
Absolutely no one around to ask for help. Call the store to ask if they had what I needed and they said they had it. I made my way there to get it & couldn’t even find it, waited in line to ask the cashier to help me and they basically told me I had to good look again myself.... not supporting this location for anything!
Joann fabrics is as nice as ever despite being closed because of COVID19 for months. Its my go to place.
I was getting material to make a blanket for a friend and they assumed their gender and then argued with me about it.
Cmon... What legal hobby could you possibly have that they do not stock supplies for. Ive seen the cashiers go fetch items that the customer made a mistake on or forgot. They are truly customer-oriented. The store itself is clean and organized.
Lots of crafting materials and resources....Patti at the register used her own coupons and saved me over 20 $! If you like to knit, sew, needlepoint, crochet...go there. And I hope you get Patti. She was sooo nice. Gotta pay it forward now!
Great store, been shopping at JOANNS for over 50 years..💞👍💯
This is probably the biggest Joanns around, its two stories of crafts, fabric, yarn, all kinds of crafty goodness! And every time Ive needed help with measuring fabric or putting a project together, or just finding something, the staff there are fabulous!!! They also are really helpful with finding coupons at the registers, and that is sooo appreciated!
I can always find what I need here... and usually more stuff than I came in for!
One of the best locations in the state. Pattie at the cutting counter is an all star! Highly recommend this location!
Great fabric selection
I’ll go to a different location any day. Neither manager or employees follow company policies.
Needed some fiber fill for some ornaments I was making, ran in, got what I needed and went to pay, unfortunately the line was so long, but it moved very quickly. They had all cash registers open, so I got in and out of there fairly quickly. Thats exactly what you need to do this time of year is have both visible employees on the floor helping customers, and every register ringing up customers. Good job!
I always fall in love with at least half of what i see in this store
Extremely rude staff. I appreciate them doing curbside pickup but it took five days for my order to be fulfilled and I ended up driving 40 minutes to their store more than once because you cant get through to their phone recording when you try calling and they stop the curbside service 1 hour prior to what is listed on their website. Its almost impossible to get throughto them on the phone, they either dont answer or it is a busy signal. When you place your order there are no warning that it could take this long and it is only in very small print that they tell you to wait until you get your e-mail verification.Once I finally received my order the team member who gave it to me was very rude, asked me to roll down my back window and just tossed the bag in the car(not an exaggeration) no receipt or farewell or anything. I had to get her attention before she went back inside to ask if that was everything.The entire process was a huge pain and I recommend going somewhere else.
Staff was good. Great sales