Derek and James were top notch professionals. I never felt “sold to” or pressured and they both went out of their way to accommodate me from 1.5 hrs away. It’s a very unique time in the industry, and the truck I wanted was in limited supply. They did not use that to their advantage and sincerely made me feel valued. It was unlike any other car buying experience.

Absolutely the best car buying experience Ive ever had. Beautiful, clean, and exceptionally priced used inventory. Everyone from the lot porter to the general manager are unbelievably courteous. Best overall for me was being able to be recognized and treated as a customer. No huge dealership pressure or attitude. These guys hit the nail on the head. Guess Ill have to start buying Nissan.

Derek was so patient and helpful. Honestly I have always been skeptical about dealerships, but Mears was nothing but friendly and helpful! They answered all of my questions, sent extra pictures, and then drove 4 hours to deliver to car to my driveway charge-free!! The drivers were super friendly and easy to speak to. Car ended up having a crack in the windshield that the dealer did not know about, so they immediately wrote a check and covered the replacement without hesitation. They even replaced a front upper control arm, installed new front brakes and new front tires before purchase. These guys are the real deal. I am incredibly happy with my car (first car!) And they certainly did not disappoint. I ended up with a car in good condition at a great price. Thanks Mears!

We had the best buying experience at this location than any other dealership in the past. There is a great team at Mears. We especially appreciated how easy James made it and the time he took to make sure we knew all the features of the Rouge. It takes us just under 2 hours to get to Mears, but we would buy from here again.

We actually went in for an oil change and ended up purchasing a new truck. The dealership had exactly what we were looking for and everyone was exceptionally helpful and friendly. So very happy and pleased with our experience and highly recommend Mears Nissan to everyone we know. We were taken care of by James, Riley and Dustin for sales and all of the final paperwork. They had our new vehicle ready to go when we arrived and were so very helpful.

Cameron was very knowledgeable & made sure I was completely satisfied. Dustin was also amazing, a joy to talk to! He was so helpful & made sure I understand everything before leaving.

My NV 200 had been in the shop (other) 3 times. And finally you guys were able to diagnose my problem. And I know for a fact it was a challenge. The expertise of your Mechanics is off the chart. I had 6 other Nissan Qualified or certified diagnose the problem. And Mears got it right. Thankyou so very much. You better hang onto this crew..! And if not let me know, because my business goes where they go! Thanks again crew. See you next year for a new car.

My salesman, Cameron, did an outstanding job of showing me all the features and benefits of my new Nissan Rogue Platinum SUV.

I was totally stressed out!! I called all over Akron for a service appointment I had an emergency no one could see me until the following week. I called Mason he gave me all the information that I needed I called back to advise I am on my way! I got there he was very professional & polite. I was soooo happy that he could see me but he wasn’t sure if they had to order the part. Mason came back to me in a few minutes & completed my day! They had the part in stock!! Made the repairs… got perfect service & a freeeeee car wash!!! Thank you All for being their for me when my locals couldn’t help me!!

The reasons Mears Nissan gave did not add up for why it needed a new engine or why the warranty company would not cover itI had the vehicle towed to another Nissan dealer who found the issue to be the A/C condenser They assured us that was nothing wrong with the engineMears Nissan was trying to scam us into buying a whole new engine that was not needed

Car shopping is one of my least favorite adult activities; however, the team at Mears Nissan was great to work with. Cameron was very knowledgeable and helped the process go smoothly. I was in a negative equity situation and they all worked to find me a car within my budget that also fit my wants and needs. I’m very happy with my experience and will definitely be a returning customer. I would highly recommend this business to friends and family in the future.Thanks again to the staff for being so helpful throughout the process!

I have had 2 experiences with Mears Nissan Service. Both were handled extremely fast and well. Everything was done on time or faster. A loner vehicle was provided and everyone couldnt have been nicer.

I got exactly what I needed even though I was unsure of what I wanted. Riley is a type of salesman I prefer to deal with. I set the ground rules going in as to I did not want any phone calls from sales men. Only communication I wanted was text or emails. OTHER dealerships were bugging me after I requested they only contact me by text or email. Riley and I had a good in-person discussion. He showed me what he had and within 2 days I had the truck I needed and wanted. Riley even came in on his day off to do the paperwork so I could get the truck when I wanted it. SORRY TO HIS GIRLFRIEND. No garbage, no talking in circles. He took the time I needed and sold me a truck. I will be back for my next need. You can count on that. I have 3 children driving now or going to drive in the next 3 years. Thank you Riley

Mears always does a great job. From the front line at the service desk, to the techs who complete the job. They are just amazing!

As usual your team are friendly and courteous. The work was done on a speedy basis and they showed me how to navigate the settings on my Nissan without me being embarrassed by it.

Great group of guys!!! They are very friendly and knowledgeable. Made buying a new car earlier than I imagined.

All staff I interacted with were excellent.

My oil change and multi-point inspection was done promptly and efficiently!

Had service performed on my Nissan Altima, it was done earlier than promised which is always a good thing, and the work was 100% satisfactory. Will definitely go there again for any service needs. They identified the problem and solved it quickly.

My sales consultant was Riley Norton and he was very nice. We got a VW from them a few weeks ago and he remembered my birthday was coming up and he sent me a hand written birthday card with a wonderful doodle in it he remembered my husband loves Star Wars and did a little doodle of baby yoda (Grogu) the process was fast and very friendly. I don’t have one bad thing to say it was a great experience. Thank you again Riley and the doodle looks great 😉

Cameron Gilbert was an amazing salesman! He was extremely friendly and never tried to push any vehicle on me. He went above and beyond to make sure I got what I wanted.

My experience was wonderful! Jim Marks was the best and really made my process joyful and smooth. I can’t thank him enough for all his help during this. Extremely happy with my experience!

I stopped in last minute in my car shopping quest just to check. I wasn’t expecting Nissan to be in my price range and had already made a decision on a vehicle at another dealership. Riley was great about showing me what options I had with my request and budget. He was informative yet laid back and did not push me to make a decision which I greatly appreciate. I ended up leaving the lot with a new lease and below the payment I had set for my maximum. It was a great experience and I will definitely recommend friends and family when looking for a vehicle.

Replaced the wind deflector on my 2010 Altima Coupe quickly at a very fair cost. Friendly & efficient!

Jay at mears nissan was the only pleasant part of my experience.

Prompt and courteous service, with no pressure. In and out in under 30 minutes for oil change and inspection. Easy to use website I could book my service appointment online.

Didnt have an appt and they got our nissan in same day gave us a new car for a loaner. Was fast and good prices for a dealer. I got price at my normal guy the battery was 169.99 mears installed it 159.99 battery included..

Worked with Jay in the service department. He was very helpful in educating me on what the issue was and getting us back on the road quickly.

Did wat I ask them to do but didn’t answer my question about electrical problems

Was greeted as soon as I walked in the door and was offered a beverage while I talked to the salesman. Salesman Cameron was super nice and made the negotiation process very smooth. Dustin in finance was very helpful when it came to picking out who was best to finance with. Great experience and happy I bought here!!

Ive been getting my Nissan serviced here for years. Never once was I pushed to have any work done that wasnt necessary. And if I wait there for my car to be finished Ive never been hounded by the sales team. This dealership is staffed full of an honest group of people.

Purchased a Nissan Rogue from Jim Marks a little over month ago. We had an amazing experience. Everyone was so hospitable to my pregnant wife and I. The whole staff was great from start to finish. No pressure, and very knowledgeable. We will definitely be back. Highly recommend giving the team there a visit!

They was nice and great customer service

Love those nissan frontiers

I worked with Cameron Gilbert and I have to say, the best car salesman I have worked with. He didn’t feel like a cars salesman but a friend. He walked us through everything, explained all the truck features and was just awesome! This is my second car with mears and you have a customer for life. Also, Dustin on the finance side was awesome! I worked with him now for a third time. He was at Waikem when I bought my Sentra years ago! Great group and kudos to them. They also didn’t mind my little two year old running around having fun in the show room. They smiled and played along. Awesome group!

I shold of stayed with you for any repairs on my vehicle. It was damaged by another shop and had to buy another vehicle from you. You have a sales event going on right now but I didnt get much of a deal on the new truck I had to buy.

Mears worked on my truck and did a fantastic job trying to solve a problem 2 other shops couldnt. When it came to the diagnosis the truck still had the same problem, but that did not stop them from getting the truck right for me. They dug deeper and fixed more part but on there dime. Thank you Mears Nissan proud of you guys and workmanship.

Oil change everything went smooth and fast .

Mears Nissan helped me to get a great deal on my new Rogue lease. Derek Barto was a great salesman and answered all my questions. Thanks Mears Nissan, love my new vehicle!

I had the Greatest Experience- buying a beautiful car from Mears Nissan. Cameron, Heath ( sales consultants) were very informative, patient and kind. Dustin in Finance was also Great.Ive bought quite a few cars in my time but I never was as confident in my purchase. These Gentleman made it a breeze and answered all my questions with the knowledge any salesman should have!! Ill will definitely recommend this dealership to anyone that is in the market for a vehicle. GREAT CUSTOMER SERVICE

Nice to return to same great customer service for a second time

Had my nissan altima hybrid in for transmission fluid change. Was told when I scheduled and dropped it off that it would only take an hour. Was told I could wait or come back later. Ultimately, the job took 5.5 hours to complete. The service person said they did not have the oil in stock which they knew I was coming in some time before which should have provided ample time to get the required oil in stock. Finally, five hours later the service person apologized and offered a measly $10 off for the trouble. I pressed the issue and after suggesting it, they offered a free oil change for the trouble. I even pointed out on their customer service sign that they were to work tirelessly to exceed my expectations. This was also my first time dealing with your dealership.

We drove from east Tennessee to trade cars and we had a great experience. Both Derek and Marcus were professional, friendly and knowledgeable. Highly recommend!

As always I got excellent customer service.

While traveling from out of town I showed up for a oil change and they were able to accommodate me . The service was very willing to accommodate my needs and gave me service to my Altima. I enjoyed my visit to Mears and spoke to the inside salesman while my car was getting done and he was very friendly. Thank you for being so courteous.

Mear’s Nissan makes me feel like family! They are very concerned about the safety and quality of their work! Awesome people to deal with! Thank you for all you do! I appreciate you!

Took my Rogue to get serviced earlier in the day. I worked late and by the time I got to the Service Dept to pick up my car, they had already closed. I apologized that I was working late that day and wasn’t able to come earlier to get my car. One of the gentlemen from the showroom helped me out and was able to bill me out. I kept apologizing, and then he asked where I work. I explained that I work in the food production industry and that we had been really busy lately, especially in this pandemic. When I was getting ready to pull out my card to pay for my oil change, then gentleman told me not to worry about It and thanked me for being an Essential Worker. He made me tear up. That was the nicest thing anyone has done for me during this time. I LOVE Mears Nissan and their staff.

PURCHASED 2021 ROGUE

Sales associate gave me information on a Nissan Titan. I test drove it and liked it very much. He gave me information on turning in my previous GM lease vehicle. The vehicle was priced right and much better than GM or Ford Similar vehicles. So I took the deal. Very easy to work with. Financial Officer was easy to talk to and had documents ready to sign. I did not spend hours and hours haggling. I got a good deal and took it.Jim Myers

Had a great purchasing experience. Everyone was friendly, helpful & it took less time than expected. Nick in sales was excellent!

Ive been to multiple dealerships but this was my best experience. They were nice and very helpful! I had Riley helping me, I recommend him.

My experience was very good. The sales staff are very friendly and they all work hard to make your car buying experince a good one. Even the owner.

Great customer service and very understanding. Cameron was very friendly and helpful also. Only issue was that the car had problems and was getting worked on for couple days. Wish they would of told me the car has problems, i know its used

I can’t begin to tell you how happy we are with our purchase that we made at Mears Nissan. We traveled 2.5 hours from Toledo to purchase a SUV. Derek was extremely helpful and responded to our initial inquiry on a Saturday evening via text message. Darby quickly had the auto check to us in our email that evening as well. He verified that our vehicle was still available Monday morning and sent me a personalized video walking around and inside the vehicle after he had washed it. He assured us that there were no funky smells inside and no door dings, dents, scratches, on the outside. We arrived at the dealership and we were greeted by salesman Jim. We test drive and decided to purchase. Dustin so kindly helped with the financing end and we were out the door in roughly an hour and a half. We are so happy with our experience and thankful that we can trust everyone at Mears Nissan.

Service dept is always very professional and courteous. While I was there for an oil change and tire rotation, the service manager alerted me to worn brake pads and gave me the option of having them replaced on the spot. Service was performed faster than promised and price was the same as quoted. Waiting area is very comfortable.

Bought a vehicle from Mears in April 2020. I was not able to drive it due to the pandemic and passed my 30 day warranty. Now that I have been able to drive the vehicle, my mechanic found an oil leak that is not repairable. This vehicle will need a full engine replacement and will cost me 5-6k. The kid who delivered it was 2 hours late because he had to stop at AutoZone. Now I know why. This leak was happening prior to my purchase. DO NOT purchase a vehicle here.

Went in to get my oil change, as always everyone is very nice and just wants to make you happy.

Warranty defect fixed immediately and was communicated with throughout the repair.

Recently came in to address an oil leak. it turned out that my oil filter was blown out and whoever changed my oil last never replaced the filter. Work was quick and they fixed one of the recall issues for my Rogue. Everyone was extremely polite and took all the right safety measures in terms of Covid protection.

Very friendly and completed my service in a timely manner. Also went over my vehicle status.

It was a great experience as soon as we were greeted at the door by Darby who put us in the care of Andrew. He walked us through the whole experience and answered any questions we had. The hardest part of the whole experience was picking a color. We decided to lease a 2019 Nissan Rogue in grey. So far I really like it. Dustin was great too! He got us through the financial part of the transaction smoothly. I highly recommend Mears Nissan

Thank you Robert for your outstanding Customer Service and taking the time to ensure I was given to the proper service technician who was Allen and he performed the service work with no problem .The service staff was excellent in all categoriesThanks again

Good place to have vehicle serviced. Very kind & manerly staff. Ever offered to wash my car! I trust them to do a good job

Andrew, Derek and Darby were all excellent and extremely professional. Im from Akron and there are dealerships all over, but I still went to Mears for a car. Theyre not pushy, they answer any and all questions and very helpful. Definitely recommend and will deal with them again.Thanks, guys!S. Blackwood

My father recently purchased a used a used car from Derek Barto. I have to say the experience was excellent. The service Derek gave to dad was above and beyond the normal that Ive ever experienced with buying a car. He even brought the car to the house and took the trade in for him to make it easier on dad. We truly appreciate all you did and thank you for this great experience.

Everyone I worked with today was amazing. Cameron my salesman did great showing me the features of my new Rogue. Derek, internet sales manager, took care of almost everything before I even came in via email and was very tolerant of my many messages. Dustin, finance director, took care of the financial aspects and was super funny. All were professional, friendly, patient, and made me feel very comfortable. 10/10, I would highly recommend Mears Nissan! This is coming from someone who purchased from Carvana and even though it’s nice for certain things, you just don’t get the level of attention and flexibility like you do with a legit dealership. Mears Nissan has earned another lifelong customer. Thank you to all the friendly faces for making my first brand new vehicle a reality 👏

Cameron was exceptional. He’s very nice and informative. Went over everything with me and even checked back with me a couple days later to make sure everything was good and that I was understanding all my new technical buttons.😁 I will definitely be back. They took great care of me and I love my new car.

We did our research and Mears made it easy to buy and gave us options on financing that we didnt get at another dealership. We did everything online and they even delivered the vehicle to us. The gentleman who delivered the car was great and very helpful. We will continue to check them out, when we need another vehicle.

Always there to find you what you are looking for in the price range.. payed off the previous car I bought from them that I owed more then blue book value of trade in and got a newer one that Im very happy with. Thanks again Mears nissan..

Manager Matt was very informative with explaining my cars mechanical problems. Supplemented his explanation with photo of the damaged part. Interface with all service personnel was friendly and pleasant. I felt comfortable leaving my vehicle with them to be repaired at the least possible cost.

I had a great experience with Mears Nissan. The salesman Cameron explained things fully and I am happy with my purchase and service. I would certainly buy from them again.2017 Titan, certified pre-owned.

I first spoke with Derek, he was pleasant over the phone, but when Ryan came out and introduced himself I was immediately comfortable! We had alot in common and every one in the dealership made me feel very welcome. I will never buy from anyone else but Mears Nissan! I had a previous experience with Marhofer and was sent away without a return phonecall.

Jim is such a great guy. We will plan on telling many people about our incredible service. We have never been treated this well from any other dealership.Thank you so much!!

Awesome communication. Fast and efficient. Will go back

Buying my car was a great experience but every time i need to get a service done i never get my car washed. I get penalized for working an 8-5 job that they can never wash my car after but tell me to come back at another time, but I WORK 8-5 AND THE PERSON IS GONE BY THEN. Didnt even offer me atleast $10 off to get it washed somewhere else. Either you need to do that or have someone there working as long as ur service department is open.Tiffany Adams (please contact me if you want a better review)Edit: They contacted me and came and picked up my car while i was at work to get it cleaned so I didn’t have to go out of my way.

Horrible. I purchased a 2012 Toyota rav4 in mint condition this morning. They (Andrew ) told me it was owned by a female doctor for 16 years who had the oil changed every 2500 miles. It ran good for 50 miles and blower a rod out the side of the engine.I gave them 1 star just so I could write this review. When I spoke with the manager he chuckled and said as is is what it is .$4500 gone plus a tow Bill. Worst dealership I ever dealt with. PLEASE let your family and friends know . These people are not friends of the elderly .

Friendly, respectful, and honest business/ sales men. Knew what they were taking about and the place was clean. Obviously great cars to choose from! Definitely going back!

Went here looking for a used car within my low budget and sure enough, there was a car here. Took it for a test drive and Heath came with us to show us where to go. The car drove very well and when I asked if they inspected the car, they said that they not only inspected it but did wrote down a report and gave it an oil change. The car looked great and I was able to see what exactly was wrong with this car so that I could negotiate to a price where I would have enough left over to make the necessary repairs. Overall, had an amazing experience and Heath was instrumental in that happening.

I went in to look at the newest Rouges. Derek was the salesperson I dealt with. From the jump, he was informative and wasn’t trying to shove anything down my throat. Instead, he listened to my questions and concerns and answered them accordingly and naturally. Both Jon and Dustin also came out to greet me and get to know me. They all took their time to help me get the best deal I was looking for and they could offer me. I recommend this dealership to anyone!

Andrew was The Best, The whole experience was nice -it didnt take all day and Im on the road again !

My experience with Mears Nissan was a wonderful and stress free car buying experience. Darby, the GM was so helpful. The team is amazing, Braxton, Glenn, Dustin are all professional and were a pleasure to work with. Highly recommend Mears Nissan. We hope to purchase another vehicle in the near future from Mears.

I just got my first Nissan ever and am in love with it!! Got a 2018 Rogue and Andrew was the best helping me find the one I want!! Everyone is super friendly and makes you feel right at home there! I will always come back to Mears for my vehicles. My in laws have been buying form Mears for years! So happy with my purchase and thanks Dustin too in the finance department!!

Cameron and Derek were absolutely amazing. No pressure, great place. Well worth the 2 hour trip.

Just had my car checked out there. Super nice service man helped me. Very thorough with my car. Excellent report on my car and a free car wash!

MINE WAS JUST AN OIL CHANGE AND TIRE ROTATION BUT I HAVE LEARNED TO PREPARE FOR THE WORST. SURPRISE ! I SAID IT BEFORE I WILL SAY AGAIN MEARS NISSAN IS A SPECIAL PLACE WITH HONEST PEOPLE . I LOVE MY CAR BEST PURCHASE EVER. IN TODAYS WORLD ITS HARD TO FIND HONEST GOOD PEOPLE WE FOUND THAT AT MEARS!

If I could give no stars, I would. We came here to get a key code from the parts department because my friend needed a replacement key for his car. Before coming here, he called the dealer in GA where he got his car and they in turned told us to come here because the dealer would need to confirm our identity with the title and drivers license before giving us the key code. The dealer from GA called Mears Nissan and left a voicemail with the key code. After arriving to the dealer we first attempted to purchase a key from them but they didn’t have one in stock. As soon as the parts person realized he wasn’t going to make a sale, he no longer wanted to help us. We asked if he could provide us with the key code from the voicemail and he said no because if they’re not making a key for us, then they can’t give us the code. We asked to speak with the general manager but he was no help. The general manager, Darby, seemed more like a regular employee who started a week ago and not the actual GM. He was completely oblivious to our situation, he didn’t provide any kind of actual assistance, and he said that without making a purchase, they weren’t going to provide us with the key code to a vehicle that we own. I don’t even know how this dealership is surviving because no one here understood the word customer service, it was like a foreign language to them with how we were treated. To no avail, we ended up calling Nissan national customer service number in order to get our key code. We also reported this dealership and their treatment of us to them as well. I’m not sure why something as small as a 5 digit code was so hard to provide when we had the proof of ownership of the vehicle. I will never recommend anyone to come to Mears Nissan for service, parts, or to make a purchase. My experience here was nothing less than terrible.

If I could give no stars, I would. We came here to get a key code from the parts department because my friend needed a replacement key for his car. Before coming here, he called the dealer in GA where he got his car and they in turned told us to come here because the dealer would need to confirm our identity with the title and drivers license before giving us the key code. The dealer from GA called Mears Nissan and left a voicemail with the key code. After arriving to the dealer we first attempted to purchase a key from them but they didn’t have one in stock. As soon as the parts person realized he wasn’t going to make a sale, he no longer wanted to help us. We asked if he could provide us with the key code from the voicemail and he said no because if they’re not making a key for us, then they can’t give us the code. We asked to speak with the general manager but he was no help. The general manager, Darby, seemed more like a regular employee who started a week ago and not the actual GM. He was completely oblivious to our situation, he didn’t provide any kind of actual assistance, and he said that without making a purchase, they weren’t going to provide us with the key code to a vehicle that we own. I don’t even know how this dealership is surviving because no one here understood the word customer service, it was like a foreign language to them with how we were treated. To no avail, we ended up calling Nissan national customer service number in order to get our key code. We also reported this dealership and their treatment of us to them as well. I’m not sure why something as small as a 5 digit code was so hard to provide when we had the proof of ownership of the vehicle. I will never recommend anyone to come to Mears Nissan for service, parts, or to make a purchase. My experience here was nothing less than terrible.

If I could give no stars, I would. We came here to get a key code from the parts department because my friend needed a replacement key for his car. Before coming here, he called the dealer in GA where he got his car and they in turned told us to come here because the dealer would need to confirm our identity with the title and drivers license before giving us the key code. The dealer from GA called Mears Nissan and left a voicemail with the key code. After arriving to the dealer we first attempted to purchase a key from them but they didn’t have one in stock. As soon as the parts person realized he wasn’t going to make a sale, he no longer wanted to help us. We asked if he could provide us with the key code from the voicemail and he said no because if they’re not making a key for us, then they can’t give us the code. We asked to speak with the general manager but he was no help. The general manager, Darby, seemed more like a regular employee who started a week ago and not the actual GM. He was completely oblivious to our situation, he didn’t provide any kind of actual assistance, and he said that without making a purchase, they weren’t going to provide us with the key code to a vehicle that we own. I don’t even know how this dealership is surviving because no one here understood the word customer service, it was like a foreign language to them with how we were treated. To no avail, we ended up calling Nissan national customer service number in order to get our key code. We also reported this dealership and their treatment of us to them as well. I’m not sure why something as small as a 5 digit code was so hard to provide when we had the proof of ownership of the vehicle. I will never recommend anyone to come to Mears Nissan for service, parts, or to make a purchase. My experience here was nothing less than terrible.

Was here to help someone buy their first new car. Sales people were helpful and encouraging, but not annoying or trying to oversell. Derek helped us through the entire process, even the financing. Nissan was offering a great rate, so we took advantage of that! Will definitely consider this place when its time for my next car.

If I could give no stars, I would. We came here to get a key code from the parts department because my friend needed a replacement key for his car. Before coming here, he called the dealer in GA where he got his car and they in turned told us to come here because the dealer would need to confirm our identity with the title and drivers license before giving us the key code. The dealer from GA called Mears Nissan and left a voicemail with the key code. After arriving to the dealer we first attempted to purchase a key from them but they didn’t have one in stock. As soon as the parts person realized he wasn’t going to make a sale, he no longer wanted to help us. We asked if he could provide us with the key code from the voicemail and he said no because if they’re not making a key for us, then they can’t give us the code. We asked to speak with the general manager but he was no help. The general manager, Darby, seemed more like a regular employee who started a week ago and not the actual GM. He was completely oblivious to our situation, he didn’t provide any kind of actual assistance, and he said that without making a purchase, they weren’t going to provide us with the key code to a vehicle that we own. I don’t even know how this dealership is surviving because no one here understood the word customer service, it was like a foreign language to them with how we were treated. To no avail, we ended up calling Nissan national customer service number in order to get our key code. We also reported this dealership and their treatment of us to them as well. I’m not sure why something as small as a 5 digit code was so hard to provide when we had the proof of ownership of the vehicle. I will never recommend anyone to come to Mears Nissan for service, parts, or to make a purchase. My experience here was nothing less than terrible.

Eldridge helped us find a car. I asked for a bit more cooperation in order to properly inspect the vehicle. The dealership worked with us to allow us to complete our inspection process in a thorough fashion. They did a great job and were over the top to help us purchase a car.Additional Note: We had to return as they made some mistakes on the paperwork. To be fair it didnt change anything we had agreed to and they were very apologetic about it, but I would suggest you check your paperwork thoroughly for any mistakes to avoid a second trip yourself.

Excellent deals & great quality care! Everyone had went out of their way to go above & beyond when we had a question or simply needed a Service provided. Overall one happy, long time Customer. Most definitely will come back.

I am absolutely thrilled with my new car. All the guys who guided me were so helpful and kind. Would definitely recommend this dealership to my friends.

Very satisfied with recent maintenance at Mears on my Murano.

My oil change was completed in a timely manner. Always a pleasant experience! Thank you!

I had gone in on a fact finding trip to compare. I had ended up buying. The staff was friendly and listened to what I said. There was no sales pressure. As well as gave me options on financing. Not going to lie, my credit isnt the best due to buying a house recently. But their flexibility helped me through. I would come back here again and again. If Andrew reads this, the added in trunk organizer was great. Thank you everyone there.

Thank you, Marcus and Eldridge !Worked an Internet deal with Marcus over the phone and bought a beautiful new 2018 Pathfinder for my wife. My son and I drove from Pittsburgh to Canton and very much enjoyed the whole experience at the Mears Nissan dealership.Marcus is one of the best in the business: very professional, honest, thorough, and pleasant.Eldridges attitude and kind demeanor made the whole experience even better.Thank you all at Mears Nissan.Allam

I was only there 15 minutes for an oil change and rotation of tires. Of which I appreciated.

I went in to get a key programmed on my Pathfinder. I was charged about $55 for the 30 minutes of work and that was about the going rate from what I read online. The staff was very friendly and the reception/waiting area was nice and they offered free pop and coffee. They also gave my car a quick wash at no additional cost. I was very happy with my experience here.

I’m disgusted. My daughter, son, and I went into this dealership to purchase a car. We test drove a ford focus and a passat; we were happy with the focus, until he mentioned the current recall on the engine. At that point my daughter changed her mind, and that’s when the “Salesman” Glenn Schiller went crazy on us. He started getting very worked up, screaming telling my daughter to “just sign” . No, she doesn’t have to.He called us a derogatory name and flipped us off as we left. This was such an unexpected reaction, it’s almost comical.Mind you, I’m with my 10 yr old son who has Down Syndrome, he also has anxiety when people scream. So I had to calm him in the car. I wanted to give that guy a piece of me but remained classy and thanked him for his time. He responded with a middle finger. (Strange)He was livid with us for not buying that car. I’ve never had such a terrible experience in my life. I’m actually scared that he knows our address. I filled a complaint with the BBB and will go to the media, or paper if I have to. Never disrespect a mothers children! BTW he even made my daughter put the license plate on the car and hushed my son a few times during sales conversations. Mears should get rid of that man, send him back to New York. He was also using profanity while showing us the car’s features. Getting mad because his phone would not sync. I just cannot believe what happened. I would also like someone to tell me this didn’t happen. I know the other men hear him because he said the N word and flicked us off in front of the finance guys office. He was bold as if this is common behavior amongst the group.