No one at the front desk!! Continued to yell out hello with people in the back who obviously seen me and kept working waited a good 20 minutes

Great goodies clean store excellent people work there prices reasonably

The Canton store is great. I got a dozen pieces of chocolate dipped fruit as a Birthday gift for signing up for their emails! The strawberries were huge and had a very generous coating of chocolate. The banana pieces were coated in white and milk chocolate..delicious! The store is clean and pleasant. The employees are very nice and helpful too.

Great service! Was very helpful on the phone when I had a question placing on-line order. Very precise timing of the delivery! My Friend was very happy to receive the arrangement! Thank you Very Much!!!

Back in May 2018, Ive decided to order a fruit basket from Edible Arrangements for my friends birthday and send it to her work place. I went online and ordered it. I filled-in the delivery date, message, etc. On the date of my friends birthday, I checked the status online and it didnt say it was out for delivery (At this point, I am a bit worry because my friend will not be at work after 2pm and she wont be back into the office until next Monday). So, by 10am, I called Edible Arrangements in Canton, MA. They looked up my order form (please note, I also have the order form opened on my computer) and they told me the delivery date is next Tuesday. Of course, I denied it and said it should be today. So, I scrolled to the delivery date and they are correct. I made a huge mistake and typed in the wrong date. The lady at Edible Arrangement put me on on hold for less than 2 mins. When she returned, she said they can delivery the fruit basket before 2pm today. She was very nice and helpful. Even though it was my mistake by typing in the wrong delivery date, they were able to accommodate. I was so happy and they made my day :)Thank you!

It was for delivery to to say good luck to a person that was retiring. Also have used them to send gifts arrangements for birthdays, get well and thinking of you. To use them for many things. Everyone has just loved it. The quality and freshness is always wonderful. That is why choose this as a gift.

I ordered a Valentines arrangement for my grandchildren 2 weeks ago online and paid using Paypal. Edible took my money that very day instead of waiting till order was sent. Waited to hear from my grandchildren yesterday when they received it and turned out Edible never delivered it....and then acted like they were doing me a favor refunding me! Arrghhh!!!!

Placed an order for Valentines Day a week prior and the order was never delivered due to their printer breaking not only that but I called to resolve the issue and was placed on hold for over an hour with no resolution, apology, refund, ABSOLUTELY NOTHING has been done!! This is ridiculous and ABSOLUTELY disgusting as a company and a corporation!! Thanks for ruining Valentines Day!!!! I am completely disappointed and WILLNEVER do business with Edible Arrangements again

While shopping at Cobbs Corner, my sister and I dropped in to Edible Arrangements there. The shop was very neat and the products were nicely presented. The associate who helped us was very pleasant and helpful. While my sister was making a purchase, I remembered that I had a coupon on my phone for a free box of assorted chocolate covered fruit. (I send periodic edible gifts to family in Colorado). Even though I hadnt called ahead, the associate was happy to honor my coupon. Other than strawberries, I had never had the chocolate covered fruit before. It was sooo delicious!! I cant wait to try some again soon.

I have always been happy with Edible Arrangements...however this past May...the arrangement I sent was not very good. When I stopped at the Canton location and showed the young lady photos of the poor quality berries...she offered to A send another or B gave me store credit. I like when a company owns up to a mistake and makes it right.

Ordered online for delivery on Saturday. Order was delivered but not complete. Called office and spoke with a very polite employee ( sorry cant remember her name). She apologized for the error and took my number and state her manager would call me Monday. Within the hour I got a call back stating the rest of my order was delivered and that they also included another small token of fruit a an apology. Very quick action that was greatly appreciated!!

Worst service ever... failed to deliver to a business all they could say was sorry we are too busy.... called several times, they promised to call back but never did. I used the norwood one every year but they closed and I was left with this canton store. Very Unprofessional sorry girls you never got your arrangements is what I had to say to a company with 15 women. My largest customer.

Cant place a small order. Amazing.There to busy......what ever!

My order Was wrong but staff was helpful and fixed it asap

The recipients of an Edible Arrangement are always so pleased with the quantity, quality and freshness of the fruit. Definitely recommend!

Ordered an arrangement that was never delivered nor was I notified that there was an issue!! I am now being told today there was a printer problem. You would think on such a big day they would have notified their customers. What a joke, now I look like a jerk. Completely unprofessional service.

The worst Edible Arrangement ever. The lady Linda is rude has no customer service. Waiting all morning for a delivery thats not even 2 miles away.

On time, perfect basket. Thank you

I have ordered many arrangements from the Canton store and have been extremely happy with the service there. They have been very helpful and very knowledgable of their arrangements. I highly recommend this store.Cheryl M.

I have never been treated so poorly. Ordered a 95 dollar arrangment for Valentine’s Day that NEVER arrived. Still have not been refunded a day after requesting one. They say a printer was broken. BUT the owners Salgan and Arthur Romanov own four other stores hmmmmm. Did all the printers break or do they just not care? My guess is they don’t care. If you work at McDonald’s and don’t put the pickle on the burger you get fired. These people Salgan and Romanov should be fired. They don’t care about the consumer. They never bothered to reach out to the effected customers. Why? Because they don’t care. When is asked to speak with a manager they refused. Why? Because they don’t care. Well, Salgan and Romanov I implore all customers of all your stores to not care and place their next order elsewhere. I’m leaving this review for them so they are not left disappointed as you have left so many of your paying customers. I urge edible arrangements to review your franchises revoke them and provide the franchise to an owner that cares and makes an ounce of effort to provide customer service. If you can’t put the pickle on the burger ..... your’re fired.

Ordered my arrangement late in the afternoon and asked for same day delivery during the busy holiday season and they made it possible without question. For what you’re paying, they made the money spent well worth it by bringing simplicity to a special gift that made a memorable experience for the recipient.

Pretty, healthy, and delicious. My 3 year old grandson loved eating fruit on a stick!

Read all the bad reviews and save your money... NO VALENTINES DELIVERY... are you kidding me ! they refused to allow me the opportunity to speak with a manager. refused to provide the owners name. NEVER ORDER FROM HERE. they should be stripped of the franchise.

My name is Jerry and I was Ellen Joyce Cullens husband up to April 3, 2019. My beautiful wife died on April 3, 2019 of a Heart Attackat 4;15 AM .Thank you for giving her all the pleasures of your foods.

This location has a well trained staff that goes the extra mile to satisfy their customers. the manager is outstanding.

Ordered chocolate covered strawberries for my girlfriend on Valentines Day. She was very happy. Fresh & tasty.

Great service. Delivery was on time. My mom was happy. Thank EA.

Wonderful customer service. My chocolate dipped strawberries were fresh and delicious.

The whole family loved our daughter-in-laws fruit bouquet for her birthday!

It was wonderful receiving an alert that the item I ordered was delivered successfully.

We ordered from Tucson to be delivered in Sharon and it worked perfectly.

Did a great job for my husbands sisters 50th Birthday. She enjoyed the arrangement.

Always great quality & excellent customer service!

Lovely and fresh delicious fruits, always on time for any occasion for luncheon and parties.

I have used edible arranements in foxboro ma on a couple of occasions and am very impressed w there product and delivery even out of state i and recievers of there product have been overly pleased i will always recomend them and use them

THEY DONT DELIVER.... DO NOT USE THESE PEOPLE. TERRIBLE... Preordered days before VALENTINES DAY !!! NO DELIVERY NO PHONE CALL... NOTHING.... SAVE YOUR MONEY.

Excellent product every time I have ordered from them!

Great service! Will definitely use it again!

I ordered the product last minute, and it was delivered within hours. My customer was very happy, and that makes me happy!

Horrible horrible rude service in Canton. The staff people lied and were evasive when inquiring about a manager to speak with in order to resolve issue. Never going to use them again SHUT THEM DOWNMR-Dotson

Excellent customer service and very polite

The fruit was fresh and delicious!

Absolutely terrible service from the Canton location. In the past I had placed an order with them and if the recipient wasnt home then they left the arrangement at the door step which is what I continued to expect. Policies must have changed and now they leave a message for the recipient to call back for when they are available for the delivery (there goes the surprise). Wasnt aware of this and the recipient doesnt read English very well and three days past with no arrangement (expected a second delivery attempt at least). Finally made a call to the store and they mention that this is their policy (new policy Im guessing since in the past it was dropped off at the door steps). In any case they refused to cancel and refund my order and the deal was that they can still place the order!!! and that they will allow for me to select any other arrangement in the same price range..!!!what a deal..To top it all off I felt like the receptionist that answered the call and worked with me was ridiculing me. I guess the change is that they are now well known unlike many years ago and just dont care about the customers any longer. Terrible service and I will never order back out of the Canton office and dont recommend it..

Had a wonderful experience, didnt know what I wanted, the young lady Aline, was so kind and helped me out. Thank you, so much Aline!

Valentine arrangement did not show up

Just amazing

Great experience.

Gift arrived at the time scheduled, in Christmas Eve Dat

My friend loved it!

Great service !

Very friendly :)

I like the arrangements

Quality products and very good service