Friendly helpful employees. Had a question about a blower. Luke was able to get me in the right direction over the phone. I checked it out and ended up getting the part from them. Working great now.
Was greeted as we walked in. Immediately asked if we needed assistance, and was shown where the products we needed were located. The staff was super friendly and helpful.
I called the store to see if my car key could be made there. The lady on the phone listened to my information, including what I needed (I just needed something to open the door, I didnt need the push locks and such). She told me that they could make the key there, as long as they had the blank in stock. I drove to Cape for that purpose. When I went back to the key part, I explained that I needed a door key only, without the buttons and the man told me they did not do that. As I tried to explain about the phone call he just continued to talk over me. They need better training among their staff. Because either the woman didnt know what she was talking about or the man just didnt want to take the time to look and listen to me. Either way, I will NOT be back.
A full service hardware store in my neighborhood with friendly and very knowledgeable staff.
Ace hardware is underrated.Great attributes fundamentally.Great selection honestly, and its a small store.Im sure they got their money makers, but usually theres more than one choice for a need that needs filled.Decent prices
The staff here is always ready to help you with whatever you need. I’ve gone here a few times for all different stuff. Pest control, lawn care, weed eater, BBQ accessories, seasonings, wood pellets and more, and I’ve always found what I needed for great prices.
Great store, helpful and knowledgeable staff always gets me taken care of!
I went to this place to get help with plumbing. So I look and look and look for what I need. No one asked me if I needed help. So I went to the front and the girl paged for someone in plumbing. Meanwhile I walk back in the store and hear voices from the back room mimicking they need help well needless to say no one ever helped me. I walked out....and will drive to Jackson Ace Hardware which is where I should have gone!!
Helpful and friendly! Crew is courteous, they have almost everything you need from a hardware store and I like that theyre a Stihl dealer.
Great deal on 50 ft garden hoses!
Forget about the big box stores, they do not hold a candle to the bright light Elias Ace Hardware will cast on your project. I have been shopping at and Elias hardware store my entire life. They got their start in my home town of Cairo, Illinois where I grew up originally as the Elias True Value Family Center, where tons of wonderful childhood memories were made. The tradition continues today in Cape at Elias Ace Hardware, friendly, knowledgeable, courteous and overall just pleasant people work here and they always take the time to hear you out and then go the extra mile every time as if your project was their own. No better option exists! I personally love this place!
Don’t but anything you may have to return. They will just tell you too bad call the manufacture. Better off going to Lowe’s than this poorly ran outfit.
Very quick to offer assistance when I walked in, helped me get what I needed. Surprised to find they carry some excellent bbq ribs and sauces, many award-winning options from Kansas City.
They took care of my painting needs
Friendly and knowledgeable employees. Prices could be a little cheaper though.
Very friendly people as well as helpful
Bad customer service, and very rude! Called ahead to make sure they could cut a key for me, only to drive 45 min. To be told they would not. Do not waste your time, and definitely do not bother calling ahead. They will lie just to get you into the store! I would give 0 stars if I could for just the customers service alone!
I like going to ace they got the old fashion candy they had just about everything you need and theyre very friendly
I went in because needed to have duplicate keys made. Although the guys couldnt help me, they directed me to someone local who could. I did purchase a few things and one of the employees carried the box out to my car. Will use again while in the area.
Awesome store. Very helpful staff!!
Always super helpful staff.
Ace truly is the helpful place! The workers will spend 10+ minutes finding a specific screw/bolt for your repair project even though it only costs
Great staff and well stocked
If you want to pay entirely too much for something, as in get gouged, go here. A 3.97 1/4 valve is 8.99 here, but we had to have it so they get my money today. I would prefer to shop small, and have no problem with fair markup, but this ice maker line valve price is a joke.
Clean, 3 associates ask if need help how I was doing today
Fred has a great old-fashion hardware sales & service with with a modern flair. Great for plumbing, electrical supplies for the homeowner. Has virtually every filter size for your heating/air conditioning system! You wont have to wait to checkout! Prices reasonable.
Had exactly what Ive been looking for. Happy !
This was one of the best shopping experiences I have ever had . From the moment I walked into the store everyone was very friendly and professional. I was looking to replace my blower and weed eater and the selection was great. After the clerk showed me options, I went with Stihl brand and couldnt be happier. With the quality of the products along with the great price and fantastic customer service, this truly is a great place to shop.
The staff is so friendly and they are always helpful. I prefer going there so much more than going to one of the big box places. Its a great place.
Great
Nice big friendly store, good customer service. Ask for Luke.
Staff is always very friendly and knowledgeable. Highly recommend. Rewards program is wonderful
These folks are good, they what isle everything is at, great time saver! Friendly staff too!
Easy to get in and out.
Best little hardware store to be a customer. Very HELPFUL and welcoming employees. Well done.
Always so helpful and friendly. Prices a bit higher, but old fashioned, small town hardware store feeling is priceless
You need it, Freddys got it. Friendly, knowledgeable, courteous help. Home owned. Not your typical hardware store. You can actually get assistance here !!!
Great place to buy hardware for a low price. And it is very organized.
Very helpful staff and courteous check out people
There a great Store . I give them a A very nice people .😃😎
Everyone is so nice. I love the place
I love Elias Ace Hardware because there is ALWAYS ready and friendly help as soon as you walk in the door.
Friendly, knowledgable and super helpful. What more could you want in a hardware store. This store is a definite asset to our community.
They always seem to come through for specialty items. Good service attitude.
SHAINA (spelling) was very nice and very helpful!
Best hardware store in town! I find projects to get into just so I have a reason to visit. 10/10
They have nice friendly and helpful employees Always ready to help.
Trade here allot. Always helpful and friendly 😉
Great inventory and decent prices except on paint.
Locally owned by good people. Good for advice and assistance
Only been here a few times may have to find someone to help you but they are friendly and helpful
Can usually find the unique things that are hard to find
Nice employees... But paid almost $5 to have 2 keys made that did not work on the lock.
Super helpful staff, friendly service and a wide array of products.
Best selection in town for micro electronic soldering.
Great place to get your yard stuff
Friendly service very informative love this place
Everything you would want well maintained
For a small hardware store it is pretty good
Easy to find very helpful staff
Very friendly. It is always clean.
Great helpful people
Had just what I needed, and the staff were helpful
Easy in and out and always has what you need.
Itd be nice to walk in to buy something and be allowed to find it yourself. The staff at Ace always act like they think youre up to no good.
Always a great experience and staff are always helpful.
Always helpf.
Great products, great service
An old-style neighborhood hardware store where you can find the stuff you need to keep and old house running.
Always helpful and friendly great place to shop!
Helpful, kind, clean and friendly. Plus Popcorn!!! :-):-):-)
Very helpful and friendly staff.
Rented a Rug Doctor. Clean equipment & had all the products needed for my project.
Great costumer service very helpful
Very friendly and helpful staff
Friendly helpful service
Very knowledgeable staff
They never seem to have what I need.
Good atmosphere friendly store
They have quality merchandise not cheap
There wasnt enough people on staff to assist customers
Very helpful and knowledgeable
No one seemed to want to help me....
My go to hardware store
Good customer service
Great help here
Always nice
Helpful
Very friendly
Very helpful
Good
Kind of expensive
Great owners
Ace is the Place!