Anthony and his crew do excellent work. They found a way to make my old truck look amazing. Go see Fix Auto if you want your car to look great.
My car was rear ended and they took great care of me. It was a huge job and they got it done as quickly as they could. Very friendly and professional!
From the time I was pointed to Fix Auto Capitola by my insurance company to the time I picked up my car, Fix Auto has been by far the best body shop or auto shop experience I have ever had. Maria at the receptionist desk is amazing and walks you through the entire process, she also can work with the rental car company to have you picked up for you rental and also take you rental back when you pick up your car. Which makes everything so much easier. Anthony handled my estimate and kept me updated through their automated system every step of the way, he also called right away to tell me they were waiting on a part to come in and that the repair could be delayed because of that, even though it wasn’t. The best part is they finished days earlier and saved me money on the tax fees for the rental.I would suggest fix auto for any of your body or collision repair needs, Maria and Anthony make everything so easy and seamless that it really does take the stress out of the fact that your car was just hit and run. Thank you guys for your quality work and amazing customer service.
Great experience with Maria and Anthony! They were really communicative about keeping me up to date on when my car would be ready for pick up. The car was actually ready 4 days before it was originally supposed to be finished, which was great. My car looks brand new, and I highly recommend Fix Auto for any body work you need done.
Very impressed with the service fromstart to finish. Front desk help was very helpful in getting the rental car there on time, the body work done on the left rear quarter panel, tail light and bumper looked brand new. What really impressed me was the over the top service and how they detailed the car upon its return. It was so clean you wouldn’t know that we actually owned a dog. Thank you guys for a job well done and would recommend anyone to use their services.
I was rear ended and they took care of my bumper n rear door. Excellent job and my car was detailed too. Very pleased. I dealt only with Maria n Tony. They were professional in tone n explaining.
This is my first visit to Fix it Auto. I hadn’t heard of it before, and I’m so thankful I finally did. From walk in to walk out, they were kind and didn’t ignore you or make you feel in the way. I’ve had some other experiences. Customer service goes a long way and I appreciate their service. I’ll make sure I tell everyone. Have a great day!!
Office staff was nice and helpful. Repairs were done quickly and well.
The entire team were so helpful and friendly every step of the way. My car looks great! 10/10 recommend.
Anthony & Maria are extremely professional they helped me with all my concerns, did an amazing job on my Jaguar! I would most definitely use this shop again!! Thank you all at Fix Auto of Capitola
They were professional, kept me up to date on the parts/repair at least once daily and completed the repair on time.
I would recommend Fix Auto without a second thought. Amazingly sweet and helpful people, excellent service, and after they repaired my dirty filthy car they gave it back clean and detailed. Never had to call them. Text messages regularly kept me informed on the progress of my repair. They even arranged my rental car and pick up of the rental when my car was done. Love these peeps!
Listen Up Santa Cruz- this is an amazing 10 star business to work with!!! Maria is a superb office manager and the auto body technicians are professionals who care and communicate in a timely manner. Their work is exceptional! This is unusual! Make sure to take your business here. You will not be disappointed. Our car looks brand new after their professional repairs. What a gem of local business. Support local!
My auto had a sticky substance thought to be tree sap In a hardened grit all over my car. The car was detailed and the sap removed. My car is smooth again. Thanks Fix
One of the best experiences I’ve had with an auto body shop. Maria was professional and sweet. She made sure all my questions were answered and communicated throughout the process. Anthony was knowledgeable, professional, attentive, and helpful. I will definitely come to fix auto in capitola in the future and be a lifetime customer. Thanks to AAA for the great recommendation, but most importantly thank you to the whole team for fixing my car.
Fix Auto Capitola recently did some much needed body work on the entire passenger side of my car. Both doors and lower part of back side bumper. Not only was the work done a day sooner than expected, it looked (in the words of my young grandsons) like I got a new car! So pleased with the work they performed and will go back again when I need one of their services.
I think that Anthony did an outstanding job on the repair of my car and bumper. The service was a definite five star ⭐️ job! They worked extremely hard to get the job done as quickly as possible. When I picked my car up it was sparkling! I recommend Fixcar wholeheartedly to anyone that needs a car repair.
Fix Auto was very thorough in repairing my Nissan. I would Highly recommend the Capitola California shop any time. They helped me with car a rental, and had my car All done within a week. Thank you so much Fix Auto.
Great team from front desk to service. Explained everything clearly and answered all questions I had. Would definitely recommend in the future.
Quite simply put, it was the perfect customer service experience. From first contact to setting the appointment to a lightning fast one-day repair. They helped with getting a rental and conveniently allowed me to drop it off at the shop. I would definitely return.
What a professional body shop’Great experience all the way around!Thank you Anthony for making this a great experience!I recommend this shop “hands down”!
I am very pleased with the auto body work done on my SUV bty Fix Auto Capitola. I was referred by my insurance company and it was an excellent choice. The team took great care of me with daily updates on progress and arranging for a rental car while my car was being repaired. I would definitely use Fix Auto again and will be happy to recommend them to others!
Excellent customer service and quality. Job completed ahead of schedule. Great communication and updates. Anthony and Maria were the best! Thank you!
This is the 2nd time using them and both times they did an awesome job. Great service from the front desk to craftsmen ship of there workers. Very satisfied. I will definitely use them again.
Font bumper looks like new! Highly recommend getting your body work done here.
Fix Auto Capitola is very professional. Rafael is the man! He will let you know what he can do and front office will schedule appointment quickly. I was very satisfied with the detail job and scuffs was able to remove and blemish originally from car manufacturers. He fixed all our detail problems and I would highly recommend Fix Auto Capitola!
The staff here is incredible, they were all so kind and helpful. My repairs were done quickly and they made my car look like new again. Very grateful to have it fixed. Thank you to everyone involved :)
I went here after an accident to get my Subaru Forester fixed. Anthony and his team did an amazing job! 😊 Anthony was able to keep me up to date on the progress of my vehicle and what the next steps where. My vehicle was fixed in under the time it was estimated to be done. And looked great I was so happy with their work! My Subaru was shinny and sparkly just like the day I bought her.
I had to bring my Subaru in to be repaired after an accident. The staff here are incredible! Repairs after an accident can be a hassle but the staff’s professionalism made my experience easy! The repairs on my vehicle came out beautifully, you can’t even tell there was damage! They are efficient too- I dropped off my car on a Monday and it was ready Thursday night! All around a fantastic experience.
Very professional, excellent work, ahead of schedule. I will use them again for detailing
They did a very nice body repair and they finished early. Very thorough check-in procedure. Clean shop. Returned my truck all nicely cleaned up too!
I went to Fix Auto after my bumper and grille were damaged in a hit and run accident. They were friendly, professional, and very helpful. Anthony in particular was amazing, super friendly, and communicated frequently with me throughout the process. They detailed my car, and even cleaned all the hazy clouds off my headlights. I would absolutely go back to Fix, although I hope I dont ever need to do so.
Good service. But would have been nice if they replaced four nuts and bolts underneath the front fender.
I was delightfully surprised by everything and everybody @ FixIt Auto. I had an unexpected auto body problem less than 2 days before leaving on our Santa Cruz camping vacation. My car was unsafe and I knew nobody in town so just took a chance since they were in Auto Row and Toyota dealer next door mentioned them. Maria was kind, pleasant and efficient on the phone and in person. Anthony was quick and knowledgeable. He brainstormed several options and then landed the perfect solution for my problem. Raphael was kind enough to shuttle my granddaughter and myself to+from the mall while work was being done. All the hard-working, skilled artisans behind the scenes put my sad, broken Highlander back into tip-top shape, she looks brand new! They even went the extra mile to wash and vacuum my vehicle..Excellent job guys-and STELLAR customer service! Thanks so very much to Team FixIt Auto!
Service here at Fix Auto Capitola was exceptional. Everyone was so kind and helpful. They helped me save money and time, and even accommodated my schedule. I highly recommend bringing your business here, I know I’ll be back.Thank you everyone there at Fix Auto!
Anthony and Yolanda were courteous, respectful, and responsive. The work was done in a timely manner and completed with great care. I hope I don’t need them again but if I do I’ll definitely go there. I also will refer others there.
This is by far the “BEST” body shop I have taken my car to! This is coming from a former Insuracne Claim Manager! They exceeded my expectations! Unbelievable service, craftsmanship- quality. Yolanda, Anthony, Steve and the entire team was amazing. Thank you Fix Auto Capitola!
The dent to the front of my car was fixed quickly and now my car looks like new again. As a little plus they got the inside of my car cleaned up a bit. Very good job, done quickly. Car looks like shes brand new again!
Such an easy experience from start to finish. I trust AAA and those they contract with, and this experience was no different. From having my rental car ready when I dropped my car off to communicating with me throughout the process, to a quick fix experience, and finally to a beautiful job fixing the dents caused by snow chains, I couldn’t have asked for a better experience. Definitely recommend.
I’m a little disenchanted with this business. I had my Durango repaired last year and the overall experience was great. I had vandalism repair on my 05 f150 in July and the quality of work was fine and to be expected. I ended up having to bring the vehicle back after pick up because my rear driver side door wasn’t opening which they fixed without an issue. My main issue was my truck was burglarized about a month later where I realized that my driver door actuator wasn’t locking manually or electronically. I had this addressed by my local mechanic who claimed that the harness in the door was not routed correctly last time someone was in there causing an obstruction to the Actuator making it fail. Now i know based on my estimate that my doors were disassembled for paint and seeing as they already messed up the reassembly of the rear door it wasn’t that far fetched that they caused the actuator to fail be not routing a wiring harness correctly . Insurance claimed there wasn’t enough evidence to support they did this because I didn’t bring it back in and had it repaired somewhere else. Fix auto obviously took zero responsibility. Kind of insane since their the only shop that was in that door and it functioned before they repaired my vehicle. My insurance paid them almost 7,000$ To repair my truck and they couldn’t be bothered with my request for a $380 repair bill for fixing my door.
Anthony was incredible. He did everything he could to get a part that was on back order and Got me my car back before the weekend when he did not have to go above and beyond. I am so grateful!! Will take my cars here for a long time
Great doing business with this place. They text you updates. they perform the service in the amount of time that they project. They are courteous. They had to replace a side view mirror and the computer had to be calibrated and they did an excellent job
People here are very helpful and pleasant. They worked very hard to get my vehicle back to me in a timely manner
While on a vacation road trip hundreds of miles from home, the car being driven by my son was rear-ended. Anthony at Fix went above and beyond expectations in helping my son navigate the insurance process, including making the arrangements for a rental car. Anthony was transparent about the process and condition of the car. His demeanor and kindness gave my son great comfort during a stressful time and quickly got him back on the road. Thank you, Anthony.
Everyone was so helpful. I was able to get my car in right away and had it back within a reasonable time. Fix Auto did an amazing job. My car looked so beautiful. They knew how much I lived my car and when I picked it up it was detailed and ready for me. I would definitely recommend them offer use them again. Thank you all so much!
My mother always told me:“If you don’t have anything bad to say, don’t say anything at all.”
Very easy to work with and professional
Great experience. Auto body work was done very well.
Very professional! Great communicating what to expect and excellent follow thru.
Will recommend to others. They communicated very well and actually completed the work ahead of schedule!
Excellent, top quality work! I was very pleased.
Ahead of time and artful restoration of our vehicle.
Was it in a minor accident and Fix Auto did an excellent repair job. I got periodic updates on the progress of the repairs every couple of days, which was fantastic. Very professional staff.
Fast, accurate wand smooth repair of my truck.Cheers to all at Fix Auto. They had my truck back quickly and repairs done very well. They even cleaned it up nicer than it was before. Good explanations at each step of the way. The listened and answer all my concerns. While I hope not to have another accident, I do hope they will be there if that happens.
Anthony is the man and the best experience I’ve ever had at a collision shop he went above and beyond!
Yolanda and Anthony were very professional and were operating in the Covid protocols. The work was well done and in the estimated time.
Very kind, professional. Good quality work done on our car. Highly recommended. We felt cared about.
Love this place. Great job
Excellent customer service and repair service. Satisfied costumer!
Everything was fantastic
Super fast service and very professional and friendly staff. Just one tiny thing, my invoice charged MetroMile to pound out and put license plate in a frame. This didn’t happen. Otherwise it was a good experience!
Great customer service and perfect timing with regular communication!
Rafa did a great job as usual, and Yolonda was professional and friendly.
Going there on the spur of the moment after the Subaru team referred me to Fix Auto Capitola I have given out to my friends and neighbors good reference and posted the business cards on neighborhood bulletin boards.
Great work
Excellent, friendly service with good communication throughout the process!
Despite some wild setbacks caused by other parties, the team at Fix Capitola got my car turned around and 100% on their original timeline. Super stoked.
Excellent service. Do not try to gouge clients.
The staff at Fix are great! Prompt, professional service and the work is perfection.
Fix Auto Capitola did a good job repairing the damage, however we asked them not to text or contact us regarding surveys etc, that our phone numbers were only to be used regarding the repair of the car. I am completing this survey because they did not adhere to this request.
Very friendly, professional, impeccable communicators. My car looked brand new when they were done with it!
I had a good experience here.
Looks Stellar! Fast! Efficient! Friendly!
Excellent experience and great service.
Repairs look great. they even cleaned the INSIDE of the car, wow
Quick to fix my car
Positive experience.