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Outdoor Supply Hardware
1601 41st Ave, Capitola, CA 95010, United States
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Outdoor Supply Hardware
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Review №1

I believe these stores are owned by the same owners as OSH since you see the OSH logo throughout the store and it is because of that reason that you find whatever it is youre looking for. They got everything: Garden, cleaning supplies, landescaping, tools, hardware, lights, faucets,etc. The prices on most stuff are close to competition but there are some big ticket items that are a lot more expensive than anywhere else.The customer service is excellent and most associates were knowledgeable and helpful. Because of the layout and the size of the store, however, it was sometimes difficult to find someone to help. But all in all a good store to spend time and shop at.

Ge
Review №2

I am so happy to have Outdoor Supply Hardware (OSH) right where my favorite Orchard Supply used to be. Lots of helpful employees, clean, well organized and well stocked. Yay!

Da
Review №3

About a month ago my husband and I went to OSH specifically for two Carhartt vests, one for him and one for me. We were in the isle, I had mine in the cart and was helping my husband find his size when I felt like I was being watched. I turn around and notice a male employee standing at the end of the isle obviously watching us. I tried to ignore him, but it was so creepy. I asked if he was watching us and he responded, yea, and so is that camera, and that camera, and my boss in her office. My mind was literally blown! We put the vests back and bought them on Amazon.We own a local storage facility and used to send our customers there for locks and buy supplies for repairs there. But we havent been back since that day, nor will I send my customers there ever again.

Bh
Review №4

Hate these guys. Super expensive and so far everything I got did not work well. I dont get these guys. Lots of stalk but no confidence. Im a contractor and shop all places. These. Guys are last on my list to visit.

Da
Review №5

This place is great. I miss the old OSH we had in seaside. But this is near identical. 😁

Ch
Review №6

One thing I can say, the store is really clean. It was easy to find an associate and get help. Will probably come back here.

ch
Review №7

Service is excellent and there are a great variety of items to chose from. Wonderful neighborhood hardware store.

Lu
Review №8

I love this store! It’s so organized and easy to find what you need. The selection is huge. For instance, I needed a new door knob and I couldn’t believe the high quality and large selection they had. They also have a fantastic nursery. The people that work there are friendly and knowledgeable. The door is squeaky clean. Every department as well stocked. They have great housewares. The tools are unbelievable on this great selection. I really can’t say enough about what a wonderful store this is

Na
Review №9

Lots of great stuff. Great nursery and ceramic pots. The cashiers are not as good when it was Orchard.

Da
Review №10

Prices are higher than the old Orchard Supply, but is a clean store with a lot of selection. Easy to park and get in and out.

am
Review №11

Friendly staff. Great selection. Awesome garden center.

JE
Review №12

Went there to see if they can re-screen my screen door, it usually takes 3 to 5 days. Bob was able to do it same day, done in a few hours. Thats good ole fashion service!

Es
Review №13

Huge selection, and very helpful staff. But a little pricey.

Jo
Review №14

Almost as good as the old Orchard Supply, pre-KMart.

Sa
Review №15

Over priced compared to home Depot. Cashiers are friendly. Some of the employees that float around to help people can be a bit rude. I have a few tattoos on both arms and hands as usually a bit dirty because I been working on a project. Anyways I feel I get treated like Im a thief and gonna steal something. They have lost couple big sales from me because of that treatment. I dont like shopping there.

Re
Review №16

Need duplicate keys, was easy with quick in and out.

Je
Review №17

Its not as good as the old Orchard Supply Hardware store but it has a way better vibe than the Home Depot at the other end of 41st. Ave. Friendly and helpful staff!

Hu
Review №18

Excellent experience - great staff, easy peasy. Highly recommend!

Or
Review №19

Pretty sure her name is Michelle, she is fantastic. They didnt have what I was looking for but she didnt quit trying to find alternatives. She found me in the store three different times with new options. I was going to leave empty handed but her diligence to helping out sent me home with everything I needed.

Ka
Review №20

Clean, well organized, perfect selection and good prices....also...absolutely the nicest and most helpful staff ever!!!!!

Ro
Review №21

Pretty much home improvement one stop.

Ch
Review №22

Well stocked store with friendly staff. A lot less crowded then the other big box store in town with wide aisles so you can socially distance easily. The staff are very helpful and will actually walk you to what you need rather than just point. Pricing is on polar with other big box stores.

Am
Review №23

Great fort plants and all your needs. Customer service was awesome as well.

Ma
Review №24

Outdoor Supply is wonderfully stocked and you can certainly find helpful and friendly people there who work hard to get you what you need. Its so nice to have brick and mortar hardware stores who are supportive, kind and helpful.. thanks for being there for your customers OSH! 👍

Da
Review №25

Great store. Lots of quality merch, clean, friendly and knowledgeable staff.

Ma
Review №26

Help me to the car and loaded my bags of potting soil. Plants too.

Pa
Review №27

Its the old OSH with a different way of saying it.LOL

Ro
Review №28

Great place, very similar to the old OSH. The people working there are fantastic.

Am
Review №29

I really like this store. The staff are courteous and helpful. The store is clean and well laid out. Everytime I have been here it has been great.

To
Review №30

Did some shopping for my barbecue needs got what I needed ladybugs are not in stock yet

Pe
Review №31

Great store! Super helpful and courteous sales folks. A great local resource! Highly recommended : )

El
Review №32

Really Good Friendly service, I walked in and immediately had a staff member assistingme find what I came in for and then he called another staff member for his input in picking the most effective product. Nice to experience such friendly cooperative service!!

La
Review №33

Not a lot of help given this visit unfortunately

Ca
Review №34

Always a pleasant shopping experience

Fi
Review №35

Nice locally owned hardware store. Excellent help. Great alternative to the big box stores.

Ri
Review №36

Easy to get knowledgeable help finding things.

To
Review №37

It was ok. I was needing a hardware store.

Su
Review №38

Very clean store. Nicely stocked. Employees are very helpful, polite and nice.

Li
Review №39

Outdoor supply has a wide range of garden and household products love the store

Ja
Review №40

My to go to store. They make keys and the man who does this is super.

Ma
Review №41

Loved the feeling of the newer Outdoor Supply Hardware, because it feels a lot like the good old Orchard Supply Hardware! Glad the acronym OSH is the same!! 😄❤️😄❤️

Do
Review №42

Staff is extremely helpful compared to the other big box stores.

Ow
Review №43

Nice departure from the big box giant. Staff know what they are selling and will help.

mi
Review №44

Good selection but not cheap

Sa
Review №45

I love OSH been coming here since I was a kid. Change the name to whatever you want its still the same great quality service all around

Ro
Review №46

It is great to see what these former Orchard Supply people have done to bring back one if my favorite stores

Ca
Review №47

Its so wonderful to have our store back!! Its better than ever!!! Its so clean and well stocked. And, the employees are so nice and knowledgeable!!

Er
Review №48

Love the resurrection of the old OSH. New layout and stock with some of the old staff.

De
Review №49

Covid guidelines. What a great place to shop for outdoor needs

Da
Review №50

Slowest cashier ever. Likely will never go back.

Je
Review №51

Horrible customer service they lost a sale because of it

Ti
Review №52

I have been in the store many times since the NEW store opened. I have found the prices to be very high. Many of the employees are helpful and seem to be willing to help.However at the check stand, there seems to be some disconnect with that helpfulness.At least at the old OSH they could ring up nuts and bolts without me getting the prises for them

Sa
Review №53

Very well stocked and cleaned with bathrooms

Ro
Review №54

Great place few different things from other stores, great and polite associates they really know their store and they answers questions thats a plus. Normaly other stores they dont know anything.. Thanks Guys.

C
Review №55

Beautiful, clean store. The employees were nice and a lot of the products were priced well. Still resembles the old Orchard Supply Hardware but with a smaller patio/barbecue section. They carry some of the same brands and new ones as well.

Pa
Review №56

Well I would have gave this place five stars but I went in to buy some spray paintand they treated me like I was 15 years old they had to walk me to the register with my can of paint.. I am 62 years old I think they could see the difference between someone under the age and someone not. I realize you got to have rules but some rules are just ridiculous.....

Mi
Review №57

Very nice shopping experience. Friendly staff and they had what I needed. Ill be back.

Pe
Review №58

Very few employees available for assistance. I walked out without purchasing anything.Its a pale remberance of Orchard Supply. Maybe since its a new store it will improve but without adequate personal I dont see that happening. Their prices seem lower than San Lorenzo Lumber. I wish them increasing luck in competing with the box store up the block whose owner loves Donald Trump.

Ki
Review №59

The employees are very knowledgeable and helpful.

Wi
Review №60

Nice to see OSH back, although with a slightly different name, but similar products on the shelves. On this second full day there were more employees than patrons, but that will change. Dont hesitate to visit, I think youll like it.

Ja
Review №61

Great service and decent prices I was pumped when they opened up.staff is always willing to help u find something,only issue is the employee Harvey he followed me around the store and looked at me weird.for being a teen I could see why I would be profiled but not to the extent Harvey took it. I mean for being a guy its not that scary but for a girl it would be pretty weird to have a old man following u around .

Ma
Review №62

Very clean welk stocked. Nice knowledge staff with a small town hardware store vibe with a big store selection.

Al
Review №63

Helpful, great instock, fun to shop!!

Mi
Review №64

Looks a lot the old Orchards Supply Hardware. Nice folks, a bit thin in the stock so far, but they have only been open for about a week so far. Ill be back to see more of the store.

Ch
Review №65

Having been part of the crew for this project I am a little bias for the greatness this store has in its future. I wish I could have been there for the Grand Opening but I had moved on to my next project. Good luck & I hope Chris & her crew are enjoying their new store!

Dr
Review №66

Best place to buy electric wires, cheaper than home depot.

Ca
Review №67

Nice

Da
Review №68

Clean and organized, a lot of friendly people around ready to help.

Su
Review №69

Wider aisles, friendly and knowledgeable employees.

Fr
Review №70

Store layout easy to navigate, clean, well organized. Helpfull friendly staff, good selection of products, good local alternative to big box stores

Ch
Review №71

Very excellent hardware store, great customer service, well stocked with products!

Mi
Review №72

Very nice store, seems like a way more open floorplan than old orchard but people are very helpful and very nice, willing and able to help you find what youre looking for!

Mr
Review №73

Update: returns require receipt. Really frustrating. I have purchased a few thousand dollars from this store since they re-opened and every couple of times they follow me around like I am a thief. I know there are people who steal stuff and requiring masks make identification difficult, but seriously a put off. At home depot I have an account and can return most stuff up to a year later. Homedepot for the win, even though they generally do not have any help to find what you are looking for.

Ga
Review №74

High prices and poor selection. I really miss Orchard Supply Hardware.

El
Review №75

So grateful that the former OSH building is not sitting empty! I am impressed at how quickly, actively and completely theyve Rejuvenated!

Jo
Review №76

Its way better than home depot

No
Review №77

OrVery nice clean and well stocked, good service ...

Li
Review №78

Great place. Has everything you ever needed in hardware with a wonderful, helpful staff.

Da
Review №79

So happy to have my neighborhood OSH available again!

Ks
Review №80

Fully stocked squeaky clean place with super attentive staff. Great assortment, reasonable prices.

Sh
Review №81

Most friendly and helpful employees. Love the store.

Pa
Review №82

Fair prices on hand tools.

An
Review №83

Really nice store. No terracotta pots today 😭

Ro
Review №84

Im glad this store is open

Do
Review №85

Very clean and open. Staff people are ready and wanting to help. Prices are competitive.

Ma
Review №86

On floor service helper guy didnt even make an effort to listen to me, had me follow him over to his work area, then had me prove that what I was looking for really existed (which I did via google) and then, he proceeded to argue with me how hes a contractor and he wouldnt advise such a purchase. OMG!! I will NEVER EVER go back there again.

Eu
Review №87

I missed orchard supply, this has the same feel

Al
Review №88

Needs propane tanks..

Pe
Review №89

Great experience

Di
Review №90

Seams like the prices are high but Ill shop her any way

La
Review №91

Glad you’re back!!! When will the Train calendars return?!

Ma
Review №92

Good, friendly service.

ca
Review №93

Awesome new place! Im hoping they will succeed!

Ro
Review №94

She loves her new bed!!

Cr
Review №95

So glad to have a local place back!!

Ro
Review №96

I recently had an interview for a new store.. I was told they had no position that I had experience in.. I left the interview feeling dismayed and upset...I have 10 yrs of retail experience...

Ea
Review №97

Great service from Greg in paint!!

Ja
Review №98

Great selection friendly people

St
Review №99

Clean, helpful, and well stocked.

St
Review №100

Friendly and very helpful

Information
81 Photos
100 Comments
4.4 Rating
  • Address:1601 41st Ave, Capitola, CA 95010, United States
  • Site:http://outdoorsupplyhardware.com/
  • Phone:+1 831-316-3823
Categories
  • Hardware store
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:8AM–6PM
  • Sunday:7AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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