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Tate Branch Autoplex
1044 N Canal St, Carlsbad, NM 88220, United States
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Tate Branch Autoplex
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A
Review №1

Tate Branch Carlsbad did a great job all around. Great customer service, quick timing, good work, and great personalities. I appreciate all the help from everyone there. Jessie was great from start to finish. She helped me get my truck back on the road as soon as possible and answered all of my questions along the way and kept me informed of the status. I highly recommend this branch for your Dodge needs.

Br
Review №2

Hands down, the worst dealership I’ve ever dealt with. I will never buy another vehicle from them. Their service department fails to uphold their commitments and lack basic customer service skills. My vehicle has been at their shop for 3 weeks now. I dropped it off with an appointment to diagnose it 2 days after it’s arrival. It STILL not been diagnosed or touched. When I can get ahold of a service advisor, they can’t seem to come up with any logical reason for the delay. I’ve called and left several voicemails for a service manager and even they won’t return a phone call.

Ke
Review №3

I was traveling from Florida to Carlsbad and had my truck over heat. In Florida they told me to keep antifreeze in it and the part was on back order. When I got to Carlsbad I took my truck into Tate Branch something had to be done. they gave me a loaner truck and got working on my project. They fixed my truck under factory warranty in 1 1/2 days. When I picked up my truck it was the service Lady’s birthday and she told me that see enjoyed her job and preferred to be at work. My words can’t explain how great full I was to have that team on my side!!!!!!Thank you all

Ch
Review №4

This is the second time we have brought our vehicle in for repairs. We hope to not have to come back in again. The ladies at the service desk helped to make this time around a smoother transaction than last time. We purchase our vehicles at Tate Branch Carlsbad and we hope to come back again. If the vehicle doesnt break down again, I will update my review for the extra star. Thanks again ladies.

La
Review №5

Paul (salesman) was very helpful with our purchase. Mark (sales manager) was awesome in getting us the best deal possible. Braden (finance) explained everything that we had to sign in a way that was easy to understand without all the big legal jargon. Thank you Tate Branch Autoplex Carlsbad. I would highly recommend for your next vehicle purchase.

Ni
Review №6

I bought a 2019 ram today from Jess! best customer experience Ive ever had! #Say yes to Jess!

Ja
Review №7

This is, by far, the absolute WORST dealership Ive ever had the displeasure of dealing with. Our company has used them for multiple maintenance and repair issues, and on multiple occasions they have kept our trucks hostage for MONTHS on end with no contact, no update, and no resolution. We finally had to call them and demand they return a truck to us they swore would be fixed in August to us so we could get it to a competent dealership for repair. What kind of dealership cant get parts for a simple suspension repair in three months?Take your vehicles to Roswell or El Paso. Dont let these con artists screw you.

Ed
Review №8

I received excellent service from fabulous PAUL PRATT thank you so much for getting me such a wonderful deal on my BRAND NEW Van! I really appreciate the late hours you stayed to help me seal this deal! And thanks to Micheal for his help as well! So glad I stopped in!

Do
Review №9

Wow! Great Service! Im not a regular Tate Branch customer - just traveling through and here for a few days. I had received a notification yesterday from RAM / Sirius XM Guardian that I needed to see a Dealer about an important service requirement. Tate Branch Service determined the service code, identified the problem and promptly fixed the issue. They also showed me how to resolve the problem if I encountered it during my travels. I would like to extend special thanks to Lorena who was very courteous, professional, friendly and made sure that I departed with my code-free RAM 3500 Truck! This is the type of service we all hope to receive! I strongly recommend Tate Branch Autoplex Service and wish they were my regular Dodge RAM Dealer! Thanks for treating me like an important customer

Es
Review №10

In spite of being really busy, Lorena was a tremendous help in getting my Terrain taken care of. I live in El Paso and had to leave my vehicle over a long weekend. Lorena helped me find a ride back to Carlsbad when it was time. I followed through with her suggestions for additional service here in El Paso. Her recommendations were spot on.

HR
Review №11

Knowledgeable staff. Good deals. Recommended salesman.. Carlos..

Br
Review №12

Great people. Very friendly. Got us in the car we wanted while doing most of the paperwork over the phone while my husband and I were both at work. Then we drove to the dealership and drove away in our new car in a little over an hour.

Se
Review №13

Amazing people.Outstanding service.They took great care of us.

So
Review №14

Was a great experience, Aaron took good care of me and did everything to get me approved for my new car. Thanks Tate Branch Autoplex 💙

Ti
Review №15

2 1/2 hours and still waiting on oil change. I have never had a oil change take this long. Truckhas been in there since before 8 oclock.Now 3 hours asked what oil I wanted 5/40 or 15/40. 110 degree heat and they dont know which oil to put in.

Ch
Review №16

Kassandra was great and got me the deal I wanted

St
Review №17

Excellent service! They helped me get a car fast and easy! Thanks especially to Jessica, she went above and beyond for us.#SAY YES TO JESS🚘❤️

Al
Review №18

Very helpful, employees are awesome 💯 it took a bit longer than Id like to get my truck after I purchased it, but over all amazing experience!! I highly recommend, ask for Micheal Runner... He was the best salesman Ive ever worked with💯💯💯💚🖤💚

Jo
Review №19

Absolutely Flawless!!! I was traveling with my 42 5th wheel when I had an electrical problem that fried my trailer and unknown to me my pig tail plug on the truck. With no appointment they got me in fixed the problem and then didnt charge me because I was 1500 miles from home and between a rock and a hard place. AMAZING SERVICE. Thanks Drew and everyone else there.

St
Review №20

Aaron Whipple did an amazing job with us. He went above and beyond to help us find a vehicle. He worked hard to get us the best deal. This is our second vehicle we have bought and we wouldnt go anywhere else. Tate branch carlsbad is definitely our store to buy from. Melissa the finance manager is also great along with sales team that have been very helpful to us. Thank you for getting me into my Tahoe. I love it.

Er
Review №21

Doing business with this store has been one of the best experiences I’ve ever had. All of the staff was very nice and didn’t hassle me for anything. I was in I picked what I want made the deal and I was out very quickly. I would highly recommend.

Ch
Review №22

I had a WONDERFUL, top notch experience with the people at Tate Branch in Carlsbad NM. Especially Paul, Carlo, and Melissa. They all made me feel very comfortable and did everything they could to jeep me get what I wanted at a price I could afford.

Jo
Review №23

I want to say that Tate Branch Express and parts department are the bomb. They handled there services very very professional. I will continue to take my car there and recommend others to do the same. THANKS TATE BRANCH.. HAPPY HOLIDAYS..

Na
Review №24

I needed a serious repair made on my jeep. The people at Tate Branch did an excellent job, and were quick about the repair as well. Further more, after I had gotten my vehicle back from them, insurance sent them an additional check for an adjustment, and they contacted me right away with a check for the adjusted amount. Honest, professional, and good work. I highly recommend Tate Branch for any service work.

Ar
Review №25

Just wow!!! Donot go see anybody but the Sanchez team of Jessica and Ray!! They will work for you to get you into the vehicle you want!!

La
Review №26

I am so glad to have met Jessica Sanchez. She is honest and she worked a deal out for me and my little family is truly enjoying our Santa Fe Hyundai. She drove it to us and didnt mind at all. It was such an easy transaction for a busy single mother. You have a jewel!

Na
Review №27

I was very pleased with the Fast workers, I was taken care of as soon as I got here thanks to liz she is an amazing employee very polite with excellent customer service

ti
Review №28

Went in here thinking we would be turned down, instead they got us in our goal vehicleVery friendly and helpfulWould definitely recommend and continue to buy from here!

Ju
Review №29

Shout out to Jessica Sanchez for the fast easy BS-free deal on my Duramax I love it. A long with my bank Eddy Federal- Sylvia J is the best!

Mi
Review №30

Just bought my 5th Ram truck and this was hands down the EASIEST and FASTEST experience I’ve ever had buying any vehicle! Being so close to the end of the year, it was difficult finding the exact truck I wanted but when I found it at Tate Branch in Carlsbad, it was smooth sailing from there. Aaron “Whip” (a fellow Marine I might add) was great to work with. Whip’s manager (also Aaron) didn’t hesitate to pull all discounts and bonuses I qualified for. They gave the best offer for my trade in as well. We did all the paperwork online and they even offered to deliver it to me in Albuquerque. Anyone who has bought a new vehicle knows that dealerships get pretty pushy with their extended warranties but when the finance manager called us, it felt more like an offer than a hard sale. Probably one of the nicest finance managers I’ve met. I inquired about the truck late this afternoon and after a few phone calls and text messages, the deal was done by dinner time! Again, we’ve dealt with dealerships in Illinois, Kansas City and Albuquerque and this one was BY FAR the best!

Co
Review №31

We recommend to deal with Jesica Sánchez, she is a very professional yet personable young lady that gave us a great deal. She is very easy to work with & gave us all her time & attention.

Am
Review №32

Whip at tate branch auto got us into the car we were going for and he is just an all around great guy!!! Thank you!!

Ci
Review №33

Update!!!Any review we made previous to this was uninformed as the deal was not finished.The contract on our new vehicle had a typo regarding the APR. Apparently, due to a significant miscommunication, the number was smaller than it should’ve been. This was entirely unbeknownst to us. We were not made aware of this discrepancy until we thought everything was said and done. Our salesperson sent us a surprise text message about the correction and we were basically called liars when we let the finance manager know we were not previously made aware. We do love the car so we decided to agree with the surprise terms. In the midst of arguing, our finance manager insisted that since our salesperson is a marine corps veteran that he could not possibly be lying. After the finance company received our account, we decided to alter our prior five star review. We received a call about our, now accurate, one star review. We were told they’d work hard to earn back the five stars. Still no call regarding this promise. That was after the GM replied to our initial one star review. After spending $55,000, I would hope for exponentially better. We feel very sour about the entire situation. The only positive is that we purchased a vehicle we love. Do yourself a favor and go to Lubbock or Odessa. The small town oil field mentality is awful!

La
Review №34

Good selection,. Extremely helpful, answering every question I could think up. The Whip got us all set up to go with zero hassle. Definitely would recommend.

He
Review №35

It was so painless they got me in and out in just a matter of minutes. The entire process took maybe 6 hours. And that was just because when Whip first called me I told him I had been informed that the 2017 Ford Edge was out of my price range according to my lender. But it was just a matter of minutes of i told him that that my lender called me and said she was gonna try to get it approved anyway. Once she did that man everything just fall into place and with a snap of the fingers i had my new ride.

Ch
Review №36

Tate Branch continues to Advertise at one price and upscale the vehicle I was interested in by $20K more. In August the online price was little over $52 but when I got there it was $73K. Now they emailing me saying the online price went down to $53K which is more than it was online 2 months ago. Y’all have a poor selling procedure in place. One of the worst I ever seen.

ar
Review №37

I was involved in an accident, my truck has been at this Tate branch location since April 21st, it is now May 19th and my truck is still waiting to be worked on. Im stuck here until my truck is ready. Ive called to speak with the service manager twice today and both times I was sent to voicemail. If his return call service is like the shop hes running this all makes sense now.

Ju
Review №38

Service was great from the salesperson thanks to Tate branch

Ke
Review №39

The service on vehicle was done great and was a lot less than I was expecting to get fixed. When took in my scan of vehicle had 20 plus DTC codes. All fixed now and recall was performed that had just notice 3 days before taken there.

Je
Review №40

Im one of those people that takes the time to read reviews and although there is good and bad in things, I wanted to take the time to share my experience with readers. I dont own a Dodge but I did need a Mopar product so I had to stop in and check with the parts department. Trust me when I say this, the young lady I believe Kriste is her name, was outstanding! She was extremely polite and attentive to me and my needs. I know that Tate Branch knows that Kriste is an asset to this dealership as her kindness and customer service came natural in my opinion. I hope that she receives recognition as her natural efforts had such an impact on whether or not I will do business with this dealership in the future. Thanks to Kriste I will be a Tate Branch customer for the foreseeable future!

Ja
Review №41

Phil and Clarissa took such great care of us! Our van broke down while we were visiting the caverns and they were so honest, kind and efficient. We were back on the road in no time. Thank you!

Ty
Review №42

Had a really good experience there everyone was very helpful and easy to deal with never felt pressured to but

Jo
Review №43

I had an amazing experience!!! Everyone at Tate Branch were so helpful. If you want your car buying process to go smooth and easy, I recommend asking for Paul Pratt. If you want to feel 100% confident in knowing you made the right purchase, then Paul is the one to talk to. He is really there to assist you with anything you need!! Thanks again Paul!

Ta
Review №44

Aaron The Whip and Melissa did a great job getting us in to our 2020 Jeep Wrangler Sahara that we absolutely love. They both are very knowledgeable and made the buying experience very smooth for us. This is the 3rd vehicle we have bought from Tate Branch and this experience was extremely better than the last time we bought from Tate Branch.

Pe
Review №45

Bought a semi new car 2,523 miles. Love it love it love it. Clint Wood was the best. Swore I would not buy a car in this town but Tate Branch people changed my mind!

Wa
Review №46

The people who work here are great and very personable! Recommend for sure!

Sa
Review №47

Four months ago I took my Grand Cherokee for a leather dashboard repair that is covered by the manufacturers warranty. On the first appt Jessica from the service department clearly told me she would call me to update me on that part. Three months later after no call back I call the dealer several times trying to contact Jessica. When I finally reach her she tells me that due to covid 19 the factory was closed for a period of time. She also told me she was going to call me back. ONE MONTH later and I am still waiting for the call. I get that due to this pandemic things are drastically changing, what I dont get is the lack of professionalism from this lady.

Ti
Review №48

We were VERY pleased with buying our new Jeep at Tate Auto. Carlo was the absolute best to work with! He answered all our questions and also led us to the service department to get details on pulling the Jeep with our RV. Financing was an easy process, and Tate Auto is doing all the work to help us get it licensed in our home state (Florida). Tate Auto, you exceeded our expectations in buying our vehicle! Thank you!!

Ar
Review №49

They were not very Friendly. They kept trying to sell me something else. The price on the website was not the real price.. When they did up the paperwork after they took off the DISCOUNTS it was over by $1000.00. If I didnt real want my car or I could have gotten it elsewhere. I would have went elsewhere.EDIT....Sandra at customer service called me and changed my mind to give them 3 stars instead of 1..

Je
Review №50

I want to give a shout out and a big thank you to Jessica Sanchez for helping us get our new vehicle!!!❤ She was a big help and we appreciate you!!🙏🏼💜Say yes to Jess!!😊

Re
Review №51

Aaron Whipple and Melissa made our car buying experience absolutely wonderful! Above and beyond fair! They made it work even when we had a challenging situation! Thanks guys! Great working with you!

Ta
Review №52

Carlo Cordova is an Awesome salesman! He was very helpful and not pushy at all. After the sale he checked in twice to make sure we were happy witj our purchase and see if we had any questions. He was quick to help with our questions after the sale. I would recommend him to everyone. Better service them weve ever had in Roswell.

Ke
Review №53

I literally called Tate Branch in Carlsbad as they had the exact vehicle I was looking for. The receptionist put me in contact with Crystal who worked wonderfully with me. We were able to do all the paperwork over the phone. So come tomorrow afternoon I will be driving my new 2019 GMC Canyon Denali. Thanks to Crystal and her boss for making it easy. I live in Lubbock so they are meeting me halfway in Seminole.

Pa
Review №54

The staff at Tate Branch was awesome! They did everything in their power to get me a good deal on my truck! Robert Hoskinson is an amazing salesman and if your ever in need of a Vehicle hes the man to see! I want to say thanks to all that was involved in helping me get my very first new truck!

Li
Review №55

I was looking for a 4x4 SUV. I had seen photos of this 2017 GMC DENALI, XL PERFECT FOR ME. Melissa and Paul were so helpful getting it for me. Thank you so much!!

Ni
Review №56

Our salesperson Aaron went above and beyond to make sure this was the smoothest purchase. He was knowledgeable and patient with all of my questions and I never felt pressure or the need to “make a decision right now” which is not common these days. Aaron handled everything for us so I can’t speak to interacting with the dealership, but if they have someone like Aaron in their employment, that’s worth 5 stars to us.

Je
Review №57

Great service, quick paperwork with breakdown of the everything would definitely go there to do business again!

Jo
Review №58

Friendly staff, prompt attention... thank you for the help.

Sh
Review №59

In just moving to Carlsbad, NM I found getting my oil changed at Tate Branch Autoplex a great experience especially with the personal service from Lorena in getting me settled into the waiting room. Fresh coffee, creamer and being checked on often to be sure I was still comfortable. This was by far the best experience I’ve had in bringing in my vehicle for an oil change. I also appreciated the technicians who worked on my vehicle for keeping it clean inside and doing a great job. Sherry Hanson Fleck

Ke
Review №60

Easiest car transaction Ive ever had. Don & Carlo work to ensure that this dealership does not fall into the historic stereotype of Auto Dealership, ugh! They both made buying the car & driving off incredibly easy -- and that is saying a lot during this Covid 19 quarantine. Thanx to both. A great dealership -- we drove 600 miles round trip from Amarillo Texas, worth every mile & every hour of the drive -- no dealership in Amarillo has ever worked with me to buy a car. Theyd all much rather the money leave Amarillo & Texas. Glad to oblige!

Ch
Review №61

The salesman Justin, was great. But everything after that was god awful. I bought my truck in February and still havent gotten my license plates. They said they would call when they came in. Nope. They dont know where they are.

Hu
Review №62

Justin is awesome! Go to him for all of your business. He’ll take care of you and make sure you’re happy!

La
Review №63

I walked in and requested a ram truck, the guys and gals jumped right on it. The truck was explained to me top to bottom, and they were extremely polite and helpful, helping me remove personal items from the trader vehicle. I am extremely happy with the experience from start to finish.GREAT JOB TATE BRANCH !!!!

Cl
Review №64

We had completely written out buying a vehicle in Carlsbad and we were set to go on another vehicle at a dealership in Texas when that fell through. I called Tate Branch just to see if they could offer something comparable and they ended up blowing the original offer out of the water. We received excellent trade in value on our vehicle, competitive pricing on the new vehicle and excellent customer service. I was more than pleased with Tate Branch and every person we came in contact with during our purchase.

Rh
Review №65

Wonderful experience, Carlos was very helpful.

xx
Review №66

Bought a 2015 200 s from Tate 4 mouths ago. And within those four months the car needed a new transmission, engine had oil leak and tires needed to be balanced. Took Tate branch about 4 weeks to fix didn’t even offer me a loaner. Had to pay to get it fixed and when I got it back car was left on empty and back tire was low and now they say I need new tires but wait there’s more. Only been less then 2 weeks that I picked it up from Tate, now the power steering went out!! Where I gonna get extra money to fix that! Only had car for 5 months. Thank you Tate Branch....

Br
Review №67

Friendly people and great service! We enjoyed doing business with them. They made it as easy as they could for us and helped us in every way possible!

G
Review №68

Great experience with sales😉. Whip is lowkey Thicker than a Snickers.💦

Al
Review №69

Janessa Grado was a great help she attended me right away not like the one in Carlsbad I had to go find a sales representative to attend me for which I was standing there for at least 35-40 min. Thank you Janessa!!! I love my truck!!!

Ki
Review №70

Im Not kidding when I Say That Tatebranch is The BEST in Town! They Have Great Customer Service and It was very easy getting a car there. Wit No Credit and A Small down payment i drove out of there with a brand new 2019 ! Jonathan Granger helped us out & was super nice and went out of his way to help me get my dream car! Ill recommend anyone to go there!

P
Review №71

Tate Branch at 1044 N Canal St Carlsbad NM, did an excellent service to my car. That day the battery was dead actually at the moment of the appointment time. But Tate was very accommodating and fixed the problem in a very timely manner and returned the car promptly without delay.

Mo
Review №72

The overall experience was outstanding! We got exactly the desired vehicle. Our sales representative Crystal and Manager Art treated us with outmost respect. They actively listened to our wants and needs. We drove away with a huge smile and the perfect vehicle.

Je
Review №73

Best vehicle buying experience Ive ever been a part of. Paul was very friendly and helpful with my new truck purchase. Highly recommend!!!

Je
Review №74

Melissa Britton is awesome. Shes ready to get you in the vehicle you want and she always makes the buying process fast. No bull and quick service. Paul Pratt was extremely courteous and ready to get us in the truck we wanted without pressure. Thank you guys for helping my son have a good buying experience.

Em
Review №75

Whip was helpful and made my first car buying experience a breeze. The rest of the staff was friendly and very professional. Clean bathrooms also

Jo
Review №76

Great bunch of guys. Knew what we wanted they worked with us to help us get what we wanted. Easy car shopping experience. Trade in value was amazing.

Br
Review №77

Staff was very willing to help us as were 1)out of town/state on a family vacation 2)autistic son 3)last 10 minutes before closing with a auto problem. All greeted us with welcome and fast service, the next morning!

Ba
Review №78

The sales department makes it easy to buy but the service department is difficult to work with. I bought a used truck during the recent sale at Northgate Shopping Center. After only a week of use, the check engine light came on. I called the service department on the 12th day of ownership and scheduled a service. According to the New Mexico Motor Vehicle Quality Assurance Act, they are responsible for repairing any defect that significantly impairs the use of the used motor vehicle that occurs during the first 15 days of ownership. They are refusing to repair it unless I use the warranty I purchased, which is balking at paying also. If you enjoy fighting for your legal rights, welcome to Tate Branch. Otherwise, steer clear of them!Edited on 10/15. It took them nearly 2 weeks but they fixed my truck for no charge which was what I was originally wanting. I would have given them 5 stars if not for the aggravation trying to get them to admit it was their responsibility to begin with.

Me
Review №79

My truck is down and even with lifetime powertrain they will not fix it. I have taken my car buying business somewhere else and everytime i repost they tend to take it off. Now In the act of getting it fixed, another certified technician sees that Tates service departments workmanship is very poor which left a leak on the trans oil pan and that makes the trans heat up. So far because of their workmanship it has costs me $2879.47. I will keep you posted on the whole outcome

Ra
Review №80

Please do not waste your time here at Tate in Carlsbad. My husband had an appointment today at 6pm to test drive a truck that he discussed with the manager. Once he arrived, they wanted to discuss numbers. He asked to see the truck first, but they said he had to agree to the numbers before they could bring the truck from their sister store. The manager Melissa Britton and sales people acted too tired or exhausted to bother helping my husband. My husband asked how someone can agree to buying a vehicle without even seeing it, and the manager responded, We do it all the time. If you want to be lied to and want to have a bad experience, shop here at Tate in Carlsbad.

An
Review №81

Hands down...Best dealership I’ve been to yet! 5 star customer service and turn around on my truck was unbelievable. Very professional service staff!! I would like to send a very big thanks to Jessica Vasquez and Lonnie Ramirez for everything from the beginning to end you both are highly appreciated!!

Ch
Review №82

Jaryn was great to work with. Best sales guy Ive ever dealt with. Love the new Yukon

Fr
Review №83

THANK YOU SO VERY MUCH DRU MATA FOR YOUR KINDNESS AND GREAT CUSTOMER SERVICE.

An
Review №84

Had another great experience! justin my salesman as well as melissa were both awesome! Thank you both very much!

Fe
Review №85

My Husband and I recently purchased two new 2019 Rams at Tate Branch in Carlsbad, our salesman Jerryn Perez did an amazing job getting us what we wanted. It was quite the challenge to get us approved, but never once did he give up. He explained everything every step of the way and gave us a few options including vehicles with some great rebates! If you’re in the market for a new vehicle I highly recommend Jerryn Perez at Tate Branch in Carlsbad, NM. Everybody was so helpful including Art and Melissa! Thank you’ll so much we are enjoying our new trucks!Felicia C.

JO
Review №86

They give me best experience Ive had in buying a carGreat sales staff.

Bo
Review №87

It was my first time at this dealership, had read some negative reviews concerning how long customers were left waiting for oil changes. However Lorena advised me that they were trying something different and were scheduling fewer customers. I think its Working for them as the total time I waited was about an hour and a half start to finish. I dont know how many technicians they had working I was told there was one person they were just finishing up with ahead of me. Over all I think they did a good job.

AL
Review №88

Our dealer Mr Carlo Cordova was very helpful same with their Financial Manager Mr Cody. Theyre awesome!

Cr
Review №89

I had a very bad experience. First of all they had my vehicle for three weeks. The first two they didnt even bother to diagnose it until the third week. I was able to use my vehicle on a daily basis until I dropped it off. I paid $1,200 and then they some how drained the battery while it was there for three weeks and wanted me to buy another one. I refused at first because the battery has been just fine before I dropped it off. My husband finally gave in and bought a new one. On top of paying the $1,200 to get it out. Well the truck died on the way home and now it is undrivable. It wont stay running. Now Im out $1,400 and my vehicle is worse off than it was before. I dont recommend this place to anyone!!!

Ta
Review №90

Quick, efficient, friendly, patient good all around experience.Thank you!

Ry
Review №91

Service was excellent when making my purchase of an 2018 F-150. Sales Rep assisting answered all questions regarding the vehicle and displayed a great sense of professionalism.

Za
Review №92

Just bought a 2500 larime dealt with Robert Hoskinson, had a great experience. Robert is an awesome sales rep for Tate branch did and amazing job with getting me into my new truck.

Li
Review №93

Paul was an excellent salesman! Highly recommend seeing him! Quick and easy process!!

JA
Review №94

Paul was very helpful in making our trade, great discounts going on right now.

Yv
Review №95

Felipe was amazing helping me find a car that I was specifically looking for to meet my needs and wants. The rest of team was amazing with information to my millions of questions. I will be returning and advising everyone to see this crew!

ca
Review №96

Fast service, the customer service is outstanding, job done right, thank you.

Ja
Review №97

After traveling from Kansas with our Airstream in tow, I noticed my 4WD floor mounted gear shift lever appeared to be disconnected from the transfer case. The Parts Manager was training her new employee, and after helping a few other customers, she crawled under my 2006 Dodge Ram and took photos with her cell phone.She then printed the schematics for the transfer case and explained how to fix the problem.Thanks for helping a stranger from out of town, what a nice and helpful woman. If the rest of their employees are as knowledgeable, kind, and helpful as she was, this is a GREAT DEALERSHIP!

Ja
Review №98

Great service all around! The Parts dept was able to find all the parts needed fast.

Ka
Review №99

I am interested in buying a vehicle in the near future, they have caught my attention in the prices they offer for the model that I am looking for.Sandy Rodriguez has been helpful locating and giving good prices.

Ma
Review №100

This place deserves no stars..... Worst experience ever attempting to purchase a new car. I went through all the hassles of getting pre approved for a 90k Hellcat RedEye because they had the color I was looking for only to get the run around and have them try to get me to sign a contract and send them cash from out of state for a car sight unseen!! Sign a contract on a 90k car before you get to see it or drive it?? Let me buy a plane ticket to come take delivery of the vehicle only to find out that I would have to wait 48 hours so they can make sure they get the paperwork right. Totally unprofessional establishment. I have bought several new vehicles and never was treated with such lack of respect!! Do yourself a favor and buy any place but here. I should have read the negative reviews ahead of time and saved myself a lot of wasted time. My local dealership will find me the one I want, no games or hassles. Buyers beware of this establishment!!

Information
64 Photos
100 Comments
4.3 Rating
  • Address:1044 N Canal St, Carlsbad, NM 88220, United States
  • Site:https://tatebranchchryslerdodgejeepram.com/
  • Phone:+1 575-887-5555
Categories
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • GMC dealer
  • Jeep dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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