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Laptops Plus Carlsbad
6020 Paseo Del Norte, Carlsbad, CA 92011, United States
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Laptops Plus Carlsbad
Comments
Li
Review №1

The guys at Laptops plus were very friendly, knowledgeable, and the job was reasonably priced. When I had a problem after the repair, they helped me fix it quickly, with no appointment. I would definitely recommend their services to anyone with computer issues!

Ke
Review №2

Awesome! Strictly awesome! My computer is running great. Nicholas did a heck of a job replaced my hard drive with a solid state one! My laptop is old but he replaced the drive and then cleaned my outside so it looks like a brand new computer! Love that customer service. I got your monthly cleanup service and look forward to continued business.

Do
Review №3

I had great service above and beyond what I expected. Plus, my laptop is working excellently now. Very pleased.

An
Review №4

The Carlsbad team is very friendly, knowledgeable and skilled! Especially Nick, he called to give me updates as he went through the diagnostic process with my surface. He gave me all of the options available to me and tried to do it the most cost effective way. Great job and I will continue to go back for all my tech servicing needs.

Ge
Review №5

Competent and accommodating - i would highly recommend- I will be back for my computer needs.

Ga
Review №6

Excellent service, no hassle. laptop fixed and working great

R
Review №7

I took my few years old Microsoft note 4 in because I had lost my password. ( I let it sit a few years) I was referred by a friend and I am very thankful for his referral. Levi was very professional all the way through. everything was explained to me in detail and the pricing was fair. The service was 5 star and they had my computer up to speed with updated operating system and virus protection overnight. I can without reservation fully recommend!

Da
Review №8

Excellent service and very timely. They had to deep clean my machine because I got teriyaki sauce all over it. They got me cleaned up and back to work. I will definitely use them again, if I ever have the need. The price was great. I really thought it was going to be more.

Do
Review №9

Amazing service at a time I felt the need for someone to understand my concerns with a security problem! The personal connection was great and the staff was right on it, cleaning my computer from some invisible invaders and in a short time everything was cleaned up! Thank you for your excellent service.

Ji
Review №10

Had a laptop that wasnt charging while on vacation and took it in to Laptop Plus. They diagnosed the issue as a broken 3-prong cable for the AC adapter and gave a free replacement within 10 minutes. Great service.

Kr
Review №11

Laptops Plus may not be the cheapest option in town (They might be, I dont know) but I have used them three times in the past, and each time they were prompt, reliable, and honest. This last time, I opted not to use them after they provided me with a quote, and they were still honest and helpful.I have used them to get data off a broken flash drive, I have used them to pull data off a dying laptop, and I have used them help me with old towers.I value honesty and reliability. I value fairness and integrity. Laptops Plus meets these criteria.

lo
Review №12

Nick was friendly, knowledgable and very helpful with this not -great-with - computers person.I will use them again if/when I need their expertise.

Ya
Review №13

The staff is very friendly and knowledgeable and the customer service is excellent. I highly recommend Laptop Plus services to anyone who needs any computer repairs or refurbishing. I will definitely use them again!

Ra
Review №14

The level of service was top, I was able to find a charger I needed because we forgot at home.

Kr
Review №15

I really did find the experience pretty good. I was told to speak with Levi but he wasn’t available, so spoke with and left my laptop with a tech. I ended up purchasing a laptop because mine was needing so much work, I didn’t think the cost would be worth it. All my data was transferred and it was ready withIn 9 days. The price was what surprised me. I’m newly retired and should have planned better. It does works very well. Levi ended up sitting down with me to explain the process and what’s different.

He
Review №16

Nick was patient, sweet, kind, helpful and just a pleasure to work with. He listened to my concerns, he was patient with me when I couldnt remember my passwords so he could re-install software and sweet when I lost his call because of where I live.

Ka
Review №17

Nick has people skills. He was very helpful in explaining the nuances of various laptops to assist in our purchase.

Cr
Review №18

Probably the best computer repair company in the San Diego area. I tried several other services. These guys showed me that they really knew what they were talking about, not like some of the others that seemed like they were guessing. They were the only ones to resolve my issues. The others I tried could not.

Na
Review №19

Levi took care of my Mac laptop when it needed the battery replaced, and when it had another problem, got it fixed again fast. He is knowledgeable, friendly and honest. I highly recommend Laptops Plus Carlsbad for computer service and repair.

Gi
Review №20

Great service. They always let you know what is going on with your laptop, and give you options. Very professional - and super friendly! They know their stuff.

Da
Review №21

The guys here were great! Brought in an old hard drive to try and retrieve data, they came through. While what was on there definitely wasnt worth the price (haha) the work and service was.Returned within a month for a noisy laptop fan issue, they fixed that and installed new battery. Got 1 month free support if needed. Never felt like I was being upsold, pressured or scammed, everyone here was very nice and awesome to deal with! Especially Nick 😀

Jo
Review №22

Excellent repairs performed in a timely manner.

ca
Review №23

Been going there since turn of cent, and have always been satisfied with there excellent work...

60
Review №24

As usual, prompt and reliable service from Levi and crew at Carlsbad location. Reasonable pricing. Recommended.

Jo
Review №25

Helpful and friendly staff. Free diagnosis and tips for future work.

St
Review №26

Professional service and knowledgeable peopleThank you for all your help!

Ro
Review №27

HIGHLY COMPETENT AND CUSTOMER FRIENDLY.PRICES ARE FAIR AND CHARGED ONLY FOR SERVICES PERFORMED.

Br
Review №28

Uncomplicated,fast friendly service,Found my new thec team!!

ci
Review №29

Thanks Nick! Excellent work.

Ja
Review №30

Honest, responsive, detailed and affordable!!Thanks

Jo
Review №31

I was panicking over being locked out of google and g-mail. They said they would call me back in two hours or less, which they did. Thankfully, I had finally gotten back into google a few minutes before the tech called, so I didnt actually use his services.

Da
Review №32

Its been three months since I had my computer repaired at Laptops Plus Carlsbad. I am very satisfied. The computer had a serious virus and was repaired completely. My computer is an old laptop Toshiba Satellite and now runs like a new laptop. Thanks to their fair assessment, quick turnaround and very excellent value I am able to use this computer for another couple year.. Thanks Laptops Plus.

Au
Review №33

These guys are great, my laptop was repaired ahead of schedule and is in better than new condition. They fixed an issue that a separate repair shop could not figure out regarding the monitor cable for my screen. Ill definitely be recommending business to them!

Ei
Review №34

Best Buy told me I needed to replace the DC jack on my laptop, but the cost for them to replace it was as much as a new laptop. They referred me to Laptops Plus, and although I called around first and talked to some other places, I did end up taking it there. Laptops Plus came through on the best price and the least amount of turn time--and the Plus part was that they were really nice to deal with!

Ka
Review №35

My laptop repairs have been fast and effective. Always on time as promised. Have also purchased laptops in great condition here. Always pleasant and helpful!

St
Review №36

I use my computer every day and when the hinges started to crumble (thanks HP) I got worried that Id end up needing a new laptop and this one is less than 2 years old. Laptops Plus switched out the hinge and replaced the bottom of the unit and its just like new. I had it back in exactly one week. As an added bonus the fan is much quieter now.

Bi
Review №37

I have relied on Laptops Plus in Carlsbad exclusively over the years for repairs. They have consistently done a very good job in a timely manner. I rely on having my laptop to run my business so fast turnaround is critical.

Vi
Review №38

They have never disappointed. They charge reasonably and they cleaned up my computers experior so it not only ran great when I got it back, it looked great! I drive all the way from Vista to take my laptops to this place. I feel very confident leaving it with this Laptops Plus!

Le
Review №39

Issues with my laptop- laptop plus in the end made things good - Im happy to return with any products I have.Working with them - their good was to make good experience.

Jo
Review №40

Laptops Plus did a great job fixing both of my laptops, one of which is a decade old and had serious internal issues. Both run like new now. They even fixed a broken key that I did not even mention free of charge. Great work.

An
Review №41

Knowledgeable and very friendly. Have brought in my computers several times for hardware service, virus repairs. Even bought a complete, custom made computer from them. They always have a solution and usually handle problems ahead of schedule. My one stop source for hardware and software issues. Get it done right-bring it to these guys.

Co
Review №42

Speedy service. No Fuss. Cleaned up my Coffee Soaked laptop in a day!

De
Review №43

I had an excellent experience with Levi in Carlsbad. I took my Samsung Edge 6 in for a battery and a reset. They got it done quickly and for a reasonable charge.

So
Review №44

Service was excellent and Levi took good care of us and we found systems that were strong durable and lower than my budget going in

Ch
Review №45

Great service! Amazing low laptop prices.

Br
Review №46

Professional, courteous service. Fixed my iPhone power port in about an hour! Highly recommended!

Ca
Review №47

Phone hadnt been able to charge in days, took it in and it was fixed in under an hour, good price too. 10/10 would give them my business in the future

Ro
Review №48

Great service!

A
Review №49

Went there to have my computer worked on a couple of weeks ago. They told me it would cost no more than $50 dollars to clean it up and make it faster. Got a phone call the next day and they left me a message saying it would be $150 dollars because I had 4000 viruses in my computer that needed to be removed. Seriously ? Thats absurd ! I told the man on the phone that someone else had told me it wouldnt be more than $50 bucks and I was not going to pay $150 dollars so I was going to pick my computer up. He said he was going to speak to the man I spoke with and call me back. Bottom line: They ended up doing it for $50 bucks but the fact that they wanted to charge me $150 and told me a had 4000 viruses is just scandalous ! I WILL NOT GO BACK THERE !

Ca
Review №50

New Keyboard, cooling fan cleaned out and also re-saudered the battery port that was well past due for repair just under $100. Was surprised cost was not higher for the multiple repairs/labor items.

Ke
Review №51

These are the only guys in town I trust

Ch
Review №52

They were apathetic to answering any of my questions and vague with their responses. They wanted me to leave my laptop with them WITHOUT an estimate, WITHOUT a price range, and WITHOUT a time limit--Im suprised they didnt ask me to leave my wallet with them as well!There was a complete lack of interest in my business, and they didnt pull their eyes away from their video game.Bottom line: Dont waste their time!

Ci
Review №53

They do a fast and thorough job

Ro
Review №54

Fair pricing, Great work.

EO
Review №55

They fixed my cracked screen and i havent had any more problems with it since

Vi
Review №56

I prefer Zippy in Oside

Uc
Review №57

Fast and good service

Br
Review №58

Very quick service.

Fa
Review №59

Excellent

Information
28 Photos
59 Comments
4.7 Rating
  • Address:6020 Paseo Del Norte, Carlsbad, CA 92011, United States
  • Site:http://laptopspluswest.com/
  • Phone:+1 760-431-9114
Categories
  • Computer store
  • Computer repair service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • NFC mobile payments:Yes
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