Tom from Rampart Garage Doors was very professional and did outstanding work replacing the torsion springs on my garage door. I highly recommend Tom and Rampart if you need a garage door repaired.
These guys are great. No need too look further.
On time and very professional thanks Tom!!!!!!!!!!!!
Tom was awesome. He clearly knows his trade, very competently repaired a garage door issue previously deemed not worth repair by no name garage door company. Services are very reasonably priced and the service performed was beyond our expectations. Totally recommend.
Been looking for an honest, reliable and reasonable garage door company for the past twenty years and Ive finally found one in Rampart Garage Doors. Tom replaced the tension springs in my double garage door today and it was a pleasure dealing with him. I highly recommend this company and will use them in the future for all my garage door needs. Thanks, Tom
Working with Rampart was a great experience. Tom returned my call on a weekend immediately. He was honest, reasonably priced, communicative and explained the issue and resolution in detail without any upselling. I would highly recommend using Rampart for any garage door repair.
Robert who installed our garage door was knowledgeable and courteous. He installed our new opener in less than two hours. We are very happy with the service. Thank you!
We recently called several garage door companies not only to repair our broken door temporarily but to also to order a new one.Most did not return our calls! But, Tom from Ramparts actually answered the phone! He was super polite, knowledgeable, caring and made an appointment to come over in a short period of time. When he arrived he was able to spend the time to replace the broken spring and he helped us to choose a new door! His prices were good so we moved forward! Within a few days, our door arrived and Toms installer came and installed our beautiful new garage door!!! He did a great job and answered all of our questions:))We had some questions about warranties for Tom and he was available each time we called him. He was super polite as always and gave us all the information needed to link our car to the garage door opener, etc. We picked the best garage door company out there!!! Thank you Tom for your excellent service!
When I think about the service from Rampart I can only say Highly Professional, Expert Knowledge, Respectful,Outstanding Service, Best in Class.Thanks Tom! Your the best
This was our first time using Rampart and the service was great. Tom came to our house within about an hour of my call. The door was stuck and crooked. Tom noticed that the wrong size springs had been installed previously which caused the problem. One side of the door track was bowed and had to be replaced. Tracks are sold in pairs, but he was able to purchase a single track to save money. We also needed new springs. The pricing was fair and Tom even cleaned smudges from the white garage door before leaving. Top notch service!
I ran a small plumbing service company for 40 years. Rarely do you find somebody who gives as good a service visit as Tom did. Bravo
I rarely write reviews and its even more rare that I give 5 stars, as I have pretty high standards for 5 stars. But that is EXACTLY what Rampart Garage Doors should get. The service was amazing and Tom did exactly what he said he would do and then some. You cant go wrong by using them and this is just the kind of business we need to keep around. These kind of honest businesses shouldnt be rare but they are. Spend your money here, you will be glad you did.
I am not a first time customer of Rampart Garage Doors. After my previous unpleasant experiences with other garage door companies I finally called to Rampart Garage Doors. Sins then I even never consider calling anybody else. Tom is very honest about the job, he is explaining everything very clearly and professionally, and he charges very reasonable price for his great work. Today Rampart installed me a new garage door and motor. And just yesterday I had appointment for an estimate! Rampart employees always on time, they do outstanding work and affordable. I absolutely recommend this company.
Tom was amazing. He came right on time the day following my late call in the afternoon. I had an oversized, old, wooden, two car garage door that I had accidentally backed into with my Suburban. I know, not the smartest thing to do! But the hardware had literally been ripped apart on one side. Tom had to drill out the broken part, drill a new hole, put a lag bolt in, and lower the door without tearing everything apart. He put new hardware on the door and cleaned everything up before he left. I have to say he was one of the most pleasant workmen Ive ever had over at my house. His price was very reasonable and I will definitely use him again if I ever need any kind of garage door repair.
Our torsion spring snapped on a Friday afternoon and Tom was able to complete the repair by the end of his work day. He was quick to return my voicemail, professional and affordable.
Tom was incredible to work with, excellent communication and he did a very thorough job. Will definitely use Rampart again
Tom was wonderful. He took my call and fixed our door the same day. Tom took the time to show me what needed to be done in the future and how to maintain our door I highly recommend Rampart for your garage door needs.Update 7/2 Tom came out today and fixed my door. He was done in 45 minutes and was way below what I thought it would cost. Theyre the best. He wore a mask the whole time and even took time to clean our door opener.
One of the most professional garage door companies Ive ever experienced. Got a quote and response immediately, fast, efficient, and did it right. This is 100% value for money with the quality of service delivered. Do not look elsewhere. Fantastic experience.
Had an issue with a garage door installed about year and half ago. One of the springs snapped. I called Thomas on a saturday morning and left a message. He called right back then came out took care of the issue and didnt charge me anything. This kind of customer service is which why i will always use Rampart.
Professional, friendly, expert workmanship, completely fair and excellent communication. Tom was terrific in every way. Could not be more pleased or recommend more highly.
Tom was kind, courteous and efficient. He was able to come out the day I called and was extremely easy to work with. Highly recommend.
Great job! Really helped out, our cars were trapped!
An outstanding job was done for a fair price. I would definitely recommend
What can I say? Tom came when he said he would, gave me an honest evaluation of the situation with my garage door, gave me several options and allowed me to make an informed decision with no pressure to spend more than I wanted to. As a result we have a properly working door for a change, with new properly sized, properly adjusted springs. In addition Tom tightened every screw in the door and lubricated every hinge. Tom was very pleasant to work with, and Ill certainly use him again if I have need.
Would give Tom 10 stars if I was allowed! He did a great job, very knowledgeable, professional and friendly Very reasonable pricing. Definitely use again and refer to all.
Rampart Garage was excellent, friendly, professional, and extremely patient as I took a long time to find the perfect Garage door to go with my home. I couldnt recommend them more highly. Thank you for everything!
Tom was prompt, professional and courteous. He came out to replace 2 of my broken springs. Before he left he explained to me what he did and what I should do in the future. Overall I had a great experience with Tom. I even learned a few tips from him as a DIYer. Highly recommended.
Tom arrived on time. Gave me options for the repair based on his professional experience. Said what he will do and did exactly what he said. No surprises or hidden gotchas anywhere. I couldn’t believe how quiet and smooth my garage door worked after Tom fixed it and adjusted it, it was literally like new. I wouldn’t hesitate at all to recommend Rampart wholehearted.
Tom was prompt, fair, efficient and extremely pleasant.I couldnt ask for anything more!
Rampart did a great job fixing a broken spring on our garage door. He quoted the job accurately and came out the next day and fixed it. I would definitely recommend them.
Tom and his crew did an excellent job at fair or even lower price than the competition . Tom personally came by after the initial job was complete and made some modifications that he thought were necessaryl
Tom provided outstanding service and parts at a reasonable price. Do not hesitate to call Rampart.
Awesome service and quality work at reasonable price! Highly recommend.
I will certainly recommend Rampart Garage Door to my friends for door repairs! Id like to thank Tom, who provided a job with courteous professionalism on the initial phone call, but then followed through in the same way on-site during the installation.
Great work and a great human! My garage door had been giving me intermittent problems of not sealing at the ground, leaving just under a 1ft gap for a long time and I was concerned that it wouldnt be acting up at the time of my appointment and be left with an unpredictable issue again. Not only was Thomas punctual and courteous, but he was able to find and fix the issue with ease and now my garage is secure once again! He was also able to add a keypad entry for me all within my predicted appointment time. I would rate 10 stars if I could!
Have hired their services twice in the past few years (two different properties). One was for a new install, the other to replace a broken spring. Very responsive, very professional. Highly recommend.Update 9-14-21. Thomas came out to service our door that had come off the tracks. Once again, very professional good communication and great results. Will continue to be my go to guys.
Tom arrived on time and fixed several problems with my garage doors including one difficult problem. Very knowledgeable, very pleasant, very honest, and very likable. Tom exceeded my expectations. Highly recommend! This is the person to call!
Hes great, I always call him to perform the maintenance of my garage door! Hes the best in Carlsbad!
I got my garage door from Ramparts and Im really pleased with the service. It was delivered in a timely manner and they installed it really quick! True professionals!
Excellent service and price
Im very pleased with the garage door repair service that Rampart Garage Doors performed on our Carlsbad residence!