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Indy Auto Source Inc
427 Gradle Dr, Carmel, IN 46032, United States
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Indy Auto Source Inc
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Review №1

Two words.....Incredible experience!!! We shopped all weekend looking for a back up vehicle. Nothing special and didnt want to pay luxury prices for a beater with a heater. Two different dealers wanted to charge over $400 for doc fees and not come down on pricing....Even $500. I understand the times and how supply and demand works. Stopped in Indy Auto Source and hit it off with Craig and Dawn. Two of the most down to earth, honest and reasonable car dealers. Price and sales tax...Thats it!! They even came off $500 without me asking. We bought a 2005 Toyota Highlander with 77k miles from Florida and a 30 day warranty. Yes, I even spent a little more than I wanted because this will last one kid through high school, College and first job. Oh, and dont forget Louis. Very knowledgeable, works the back end, works the front end and processed our paperwork. A true asset to Craig and Dawn at Indy Auto Source. Thanks again guys! You won me over and my go to for auto and RV purchases!!

Za
Review №2

Bought a Jetta from here months ago. I faced a problem with it in the first week but Mr. Miller was very helpful and generous enough to take care of it. Also I asked Luis advice a few months after buying the car and he helped me. Thank you guys!

Sh
Review №3

We purchased a motorhome from Craig in March 21. We could not be happier with the level of service, follow up, and ease to do business with. Craig was awesome as is his staff that details vehicles. We would recommend anyone to check out Indy Auto Source for motorhomes or vehicles. When in the market for a new vehicle in the future, Craig will be our first stop. Thanks!

As
Review №4

I purchased a car from out of state! Let me tell everyone, Craig Miller and his staff, specially Luis are incredible to work with. Super nice people and very helpful. Most honest and transparent car buying experience I had in a long time. Craig helped me ship the car and took care of me as we had been friends for years! I highly recommend them and can not express how positive my experience has been to purchase from out of state, without even being present in person during the transaction. Thank you Craig, Luis and Indy Auto Source!

Ma
Review №5

It was after hours they were very friendly and let us take one for a test drive really nice people

Sc
Review №6

I bought an RV from Craig. He’s an honest guy who stands behind his vehicles. He thoroughly described the rig to me, I inspected it virtually, We agreed to a fair price, he drove 5 hours to deliver it to me. After the first day it developed engine problems, he stood behind it, spoke with the shop, and paid for the repairs, which were minor. You don’t usually get to deal with an honest, transparent guy when buying a used vehicle. Craig’s the real deal. He’s transparent and trustworthy.

Sc
Review №7

The most honest dealer I have ever worked with. Craig cares about what he sells and you don’t lose him after the sale. Bought an RV from him and I could not be happier. The big dealers don’t care about the condition of their used stock while Craig does. Before you go to the big name dealers, go to him, you will not be sorry. Highest recommendation!!

We
Review №8

I just purchased a car this past Friday. (August 28, 2020) I drove the car home where it sat all weekend. (Less than 65 miles) i got in it this morning to go to work.. got half way there and the clutch goes out. When I called Craig this morning (the 31st) he immediately said he would pay for a new clutch. Well my finance company wont pay for the car unless he fixes the issue and he is refusing to make it right. He is refusing to refund my down payment and trying to blame the problem on me. I have been driving a stick shift since I was 10 and have never had a clutch go out. The guy seems nice but he is a crook and will take advantage of you. Please dont do business with this company!

K
Review №9

Full disclosure - I have had a business relationship with Indy Auto Source through my employer since they opened in 2009.In Oct. 2015 I decided to replace my aging vehicle with a newer, safer vehicle. I found Craig had a fully loaded 2012 Corolla S on his lot and having known Craig and Dawn to be one of the most honest and customer driven dealers on the Northside of Indy I had no doubt I would be well taken care of.Craig was very upfront about the condition and work done to the car. He even pointed out the details other dealers would avoid like that very nice paint on a used car could be an indication of prior body work, and it was. The CarFax he provided revealed a minor rear corner collision, where a quarter panel and paint were repaired at a dealer the year before.I agreed to purchase the car and Craig made the process easy and was very quick about providing any paperwork my credit union needed for the loan.I will be returning to Indy Auto Source in the future.

Ch
Review №10

Indy Auto Source is a great place to shop for used cars. I love my new/used car! There was not any pressure to buy like that of most dealerships. I am really impressed! My kids were able to play games inside and stayed cool while I shopped. The employees were remarkably hospitable and helpful. Craig is an honest man who cares about his customers and not just the sale. Thank you Indy Auto Source!!!!!!

Li
Review №11

Very easy dealing with Craig. Great guy!!

Ro
Review №12

Trustworthy. Professional. Truly Customer Service Focused.A totally different culture/environment to evaluate a car. Youll be pleasantly surprised with Craigs car knowledge and no pressure tactics.In 30+ years of buying new and used cars, Craig is the only dealer I have ever endorsed. Very satisfied with our purchases and Indy Auto Source is the first place we look to acquire high quality used vehicles.

Sa
Review №13

Gah! These guys are fantastic! Not only are they picky about the quality of car they sell, but theyre fair in price and even helped me (free of charge!) when something (very) minor came up that I didnt know how to fix. Just all around stellar service. If Im ever car shopping again, I plan on checking them out first.

Ka
Review №14

Craig at Indy Auto Source was very professional and a pleasure to work with. Great people. I would highly recommend them to anyone looking to purchase their next car. Craig made the whole experience so stress free. I love my car I purchased from Indy Auto Source.

Mi
Review №15

Wish they had a bigger lot

Pr
Review №16

The buying was centered around our needs. Dawn and Craig worked with us on financing and warranty. Definitely go back to Indy Auto next time I need to buy another car.

Na
Review №17

Totally LOVE the sales and service experience we had when we purchased a good used vehicle with low mileage from Craig at Indy Auto Source, Inc. We had been to several dealerships looking for a quality used vehicle with low mileage, and this is the only dealership whose description of the vehicle matched our expectations. This is also the only place we have purchased a vehicle (used or new) where we didnt feel as if we had a salesperson who would tell you whatever you wanted to hear in order to make a sale. When we left, we left with the hopes that Craig will become one of our best friends!!!Take the time to check out this great car dealer, especially if you have the need for a good quality used car. You will be amazed at how satisfied you will feel after doing business here!!!

Ka
Review №18

Simply wonderful! Craig, Allen and the rest of the crew are simply amazing! I took my 2013 Kia to the dealership and was told I had a bent axel took it to Indy Auto Source for a second opinion only to find out it needed a basic alignment and a new front strut mount. I won’t be going anywhere else from now on!!

Ch
Review №19

Update 2: Bought a third used car from Indy Auto Source. Great experience again from Craig and Luis.Update: A bought a second used car from Craig. Once again--an A+ experience. I have recommended him to several friends looking for a good used car. Many of their cars are low-mileage and come from down south, so they are free of rust and have many miles ahead of them.Previous: Bought a used car from Craig Miller and his wife. Excellent experience and I highly recommend them. They will be the first choice when it comes time for another car.

Sa
Review №20

Had a pretty great experience purchasing my vehicle. Craig was - for the most part - easy to get a hold of and when I confronted them about checking out the vehicle I wanted inspected further, they were on it. Absolutely astonished by their willingness to look at the vehicle, have it looked at, and let me take the vehicle to my family friend mechanic to look at too. They are easy to work with to say the least; Luis helped me through the whole ordeal and was a great communicator.Only major downfall, which pertains to just me because of my time constraint on purchasing a vehicle and the time it was taking place, was that Craig, the owner, was not there. I never got to meet him, and when he was coming back into town to finalize my purchase, he was not there due to vacation (although he said he would be there and never communicated that he was going to be absent). I thought that was pretty strange. I ended up calling a lot with no answer, pretty much being a complete annoyance until his wife (Dawn?) answered after the 6th call and helped me. This doesnt mean this will be everyones experience.Another thing: I also was paying in cash for a vehicle, and felt like I shouldve gotten a better deal. My trade-in was doubled what it was worth, so that was really nice of them, but I think they made me pay what it would have been if I was financing. It would have been nicer if Craig was actually there to negotiate, so I did feel a little betrayed on the amount I paid (especially if I didnt have a trade-in).They are still great people, I assume - since I actually didnt meet the owner!

Ch
Review №21

I just wanted to take the time to give my highest recommendation to Indy Auto Source. Im a 30 year Air Force Officer and co-owner of Accredited Driving School in Kokomo Indiana. I have purchased 2 vehicles from Craig in the recent few months, one a personal vehicle and one for our drive school. I am 110% satisfied with both vehicles. Craig went above and beyond for both deals. They are honest and trustworthy people. Craig has taken the standard car salesperson stigma out of the sale/deal of purchasing a vehicle. He makes it a very personal experience. He personally inspects every vehicle and makes things right if you have issues. This is the car dealership you always wanted. I am and will continue to be a repeat customer. If youre looking for a car for a brand new driver in your family or a nice used vehicle for yourself, make Indy Auto Source your first stop!

An
Review №22

Every time my daughter drives home from school and parks the red Honda Element in the garage, I am reminded of the awesome sales experience we had at Indy Auto Source with Craig Miller and his wife this past summer. My daughter was interested in the Honda Element and we found this vehicle on the Indy Auto Source website. We didnt waste any time getting to Craigs dealership and yet he allowed us more than enough time to test drive the vehicle, ask questions, and think about our decision without pressure. The experience was unique and unlike any we have ever experienced while car shopping. Craig followed through on a few small details even after we had signed the papers and taken the Element home. We will definitely be back in the future for the next driver in our household.

Ky
Review №23

One of the easiest car transactions Ive ever had. Craig was very honest and upfront from the start to the finish. I highly recommend.

Da
Review №24

Nice selection of vehicles to choose from.No pressure sales and employees great to work with.Experience to date has been very positive and will return again as well as recommend this location to friends and family!Keep up the great work

Ca
Review №25

I love Indy Auto Source!! It was an awesome experience to purchase my very nice reliable Honda from Craig Miller. It is refreshing to see a company in this day and age totally focused on complete customer satisfaction! Super car Super deal Super trustworthy!!

Du
Review №26

After being involved in a crash that resulted in my truck being a total loss I was in search for a new vehicle quick. I looked online and immediately find what I was looking for at Indy Auto Source. Craig and his wife made the buying experience as simple as it could possibly be. Craig continued to stay in contact even after the purchase and Ive even referred another person to him, in which he was very grateful and returned the favor with a nice gift.I plan to continue using Craig for my car purchasing in future!

Ba
Review №27

We were extremely impressed with Craig and Dawn and really enjoyed working with them. They were very friendly, knowledgeable and accommodating. While we did not end up making a purchase this time we have already recommended them to friends and will definitely be looking them up in the future.

An
Review №28

Couldnt have asked for a better car buying experience. Craig and Joe were great - helpful, patient, and most of all, not pushy and just wanted to help get us in the car we wanted. Ill certainly be back when its time to replace our other vehicle. Just an outstanding experience!

Ra
Review №29

Purchased a car for my daughter. The owner was not pushy, but always available for our questions. Had good knowledge of the car and was professional with our transaction.Have recommended to friends.

Sp
Review №30

I bought a 2007 Ford Edge from Indy Auto Source a month ago. We are extremely happy with it and the service Craig provided. I will make sure to buy all my future cars from Craig. He responded to all my emails. Him and his wife got us a loan with great terms. This was the best car buying experience I have ever had! They are very honest and trustworthy. After an awful car buying experience at another lot on my last car this was so refreshing to see there are still people out there that take care of thier customers. Please give Craig at Indy Auto Source a call if you are looking for a vehicle. If he doesnt have what you want Im sure he will do his best to find it. A++++++.

Ba
Review №31

Nice phone conversation! Finance begins at 650 credit score or better! 😊

Co
Review №32

So my whole buying experience was totally different from any other used car lot that over bought from. I live in Bargersville which is quite a haul from Carmel. I’ll get to that. When I first showed up he is very personal and treated me like you would treat somebody when you invite them to a barbecue. Very friendly. Did not hesitate to take me to the garage and show me everything on the car including the underside of it which had zero rust . Of course the test drive went really well. After I had decided that I wanted to purchase the Prius I let him know that I had no way to get it back today because I was by myself. He offered to drive the car down to my house which is quite a ways south from Carmel. He drove it all the way down there and then took a Uber back up north so that I could have the car same day. Within the warranty. I had an issue with A pressure sensor in one of the tires did not hesitate to handle the problem. Thank you Craig. I will recommend you To anyone looking for a quality vehicle with quality service

Je
Review №33

Im not sure who all these other reviewers dealt with but we did not have the same experience. Purchasing the car was easy and they were very nice. However, we had to threaten small claims to get the car alignment bill reimbursed after being told several times over 3 weeks it was in the mail and just found out the wrong size oil filter was put on the car when we changed the oil. Would not recommend and will not go back no matter how great the deal is.

Eu
Review №34

Wife had totaled her 2012 Honda Odyssey and she wanted another and managed to find one here for a great price and great mileage.

Tr
Review №35

Way over priced. Car broke down after 3 weeks. To date have not heard back from owner Craig. Beware of these people and stay away! DO NOT, I REPEAT, BUY A CAR FROM THIS PLACE, because youre probably getting a bad car.

Da
Review №36

Craig and Dawn were so great to work with! The entire experience represents how car shopping should work - superior cars (hes a small shop, no room for lemons), no pressure sales, and most importantly, bending over backward to ensure satisfaction. Well only be going back to them for cars going forward. Reach out to me if you have further questions about them.

Br
Review №37

Bought my first car through Craig. It was an extremely easy experience and very professional. I highly recommend using Indy Auto Source for any future car needs.

Jo
Review №38

Bought a jeep wrangler off them, paid the full price of what they were asking in hopes they would help with any issues in the near future. Came to look at the vehicle twice and it was moved out front for me when i got there. Not sure if it was them trying to hide the oil leak, and coolant leak spots it wouldve had if they wouldve left it sitting where it normally sat. Note that i barely drive this jeep only as a weekend driver, or around town after work. Within the first two months had oil leaking from two different spots and a very bad coolant leak. Asked them if they would help me with it and was told they were to busy. When buying the jeep the previous owner checked the box for incorrect mileage on the odometer. Indy auto reassured me that they made a mistake, and gave me an affidavit for mileage on the jeep to correct the milage on the title when i went to out it in my name. Took it to the bmv and they said thats not something they can do, and it will always be registered as an unknown amount of miles. That absolutely kills the value of this jeep not knowing if it actually has 112,xxx miles or it would have 412,xxx miles. Extremely frustrated with the whole situation and wouldnt do business there again or refer anyone there. I went to them because of the mostly good reviews and get screwed over.

Ha
Review №39

Genuinely nice guys! Upfront but not pushy, didnt feel like the usual uncomfortable car deal elsewhere. Will be looking for our next cars here in the future!

Sp
Review №40

Ya know, its been 3 years, almost 4 and I still remember my experience here. They sold me a car for basically what they payed for it, were super cool, the place is awesome inside, and they even mailed me a part to fix a door lock that quit working with a check. If youre looking for something different, this is the place to go!

da
Review №41

Purchased an 05 Vette from here low mileage, cash. Get it back to Michigan and in one months time Im already out $1300, if this car was properly inspected, according to the dealership, these issues would have been caught. Not a happy camper, oh yeah the car is back in the shop again for a bad ECU of course not covered under warranty

Ke
Review №42

I purchased my 2011 camaro from indy auto source in march 2016. This was the best and easiest experience Ive had at any dealership. Craig was very friendly and didnt hassle me once. If I ever need another vehicle this will be the car place of choice. I have already recommended this place to friends and family. Thanks

Ka
Review №43

Had my car for 4 months. It has broken down and had to be towed 3 times. After finding out today that this new repair will cost over $700 I will have put about a good $1200 in the car in 4 months. This was supposed to be a good reliable vehicle. Seeing has I paid $5000 For my car. Im absolutely devastated. And constantly have to worry what part is going to break next.

Ow
Review №44

These guys are awesome! They listened to what I really wanted and put me in front of the truck I am now driving. They went above and beyond in their service and I would highly recommend them!

Ga
Review №45

Great place to do business with Craig was honest will buy another used car if needed

Gr
Review №46

Purchased a Toyota prius from Craig and indy auto. Car looks pristine, says he tries to make most of the purchases personally, very knowledgeable, no pressure tactics. Doesnt really negotiate on price so dont expect it but I still feel like a got a great car at a fair price. The car came with a very thorough car fax report and I believe all of his cars have a carfax? Test drove it and purchased same day. They offer reasonable financing as well. I would buy from them again.

It
Review №47

Honest, Ethical and Knowledgeable. Would I recommend Indy auto source as the place to buy your next vehicle? I already have several times! If you are tired of the subpar vehicles, tired tactics and other issues, then you need to check this place out. Craig helped us find just what we were looking for. We are very pleased with the entire experience. Check this place out before you buy elsewhere.

Ja
Review №48

Used car lot in south side Indy. Car was filthy inside and out, nothing like it was advertised. Tried the high pressure slam as soon as i said no, they had no clue i was a retired sales pro. Wont be back.

Ro
Review №49

A 5 star dealer realy, this guy Craig is a real liar i bought a 03 red cadillac seville, and he said that every thing was good to go for sale, it was stated in the listing that all vehicles are inspected, a nother words they go thru all cars and make sure there is nothing it needs like break pads or any thing like that, well It would not pass inspection it needs break pads in the front, and there is something wrong with the emission on it, i paid $5500 for a 15 year old pig, I am sure he only paid about $1500 at the auction for the pig car, no dont trust this so called 5 star idiot dealer, do not buy from this rip off.

Sh
Review №50

Great service, great people. Went above and beyond to serve.

Te
Review №51

Purchased 03 Infiniti from Indy Auto Source online. Great experience, nice honest people. Will certainly be back for my next car.

Ti
Review №52

It is a really good place to deal with

CL
Review №53

I will always buy my cars here!!!! Honest and fair.

Ro
Review №54

Family Friendly ... !

Mo
Review №55

Blaze

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55 Comments
4.3 Rating
  • Address:427 Gradle Dr, Carmel, IN 46032, United States
  • Site:http://indyautosource.net/
  • Phone:+1 317-442-1512
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–4PM
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