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American Mattress
102 S Schmale Rd, Carol Stream, IL 60188, United States
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American Mattress
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Kr
Review №1

I was able to get a full sized bed From Charlie Kramer quickly and easily. He is extremely trustworthy and kind. It was the best bed buying experience I have ever had. Thank you Charlie.

Pe
Review №2

We were greeted by Charlie and we explained to him exactly what we were looking for. He was most helpful in getting us the right mattress for the way we sleep. NO PRESSURE SALES PITCH. Showed us several options and we got an exceptional quality mattress, box spring and base for a great price. Delivery included. Thanks Charlie

Do
Review №3

Recently, I made a purchase from American Mattress in Carol Stream and was pleasantly surprised with product availability, fair pricing, and excellent service. Special kudo’s to Mr. Moizuddin who patiently guided me through this transaction with a most professional confidence and then expedited the delivery to accommodate my needs. Effortless shopping is not a common occurrence these days so the efforts afforded me were truly appreciated.

Jo
Review №4

Good selection. Nice salesman. Not pushy at all. Very informative.

Qi
Review №5

The process was so easy. Charlie gave great customer service and I received my mattress the very next day. The delivery men were fantastic! They were in and out.

Er
Review №6

Great service! Family-owned store has good variety and is very clean and comfortable, easy to browse ! The manager on duty, Charlie Kramer, was super and explained everything very well! We have purchased 4 beds from this store and are very satisfied. 😊 thank you

Je
Review №7

We had the best experience with Tom! He was able to direct us to the mattress that made since for us and we felt no pressure to buy that day. We purchased our mattress with the adjustable base and are confident that we will love it thanks to Tom!

Ja
Review №8

Charlie was our salesperson and Charlie was very easy to work with. We had a 5 Star experience. We have purchased our mattress from AmericanMattress exclusively for the past 14 years. We have had 7 Purchases. Jim

Ma
Review №9

Our favorite mattress store! The manager at the location we go to, Charlie Kramer, is super nice! He always gives us a good deal! We’ve bought from there twice already, and we’ll keep coming back..

Br
Review №10

Charlie was very knowledgeable and helpful without pressuring us to buy. We went to another mattress store and came back to purchase from American Mattress the next day. Great experience!!!

Va
Review №11

Amazing customer service!! Charlie Kramer, sales associate at the Carol Stream location went above and beyond! Request Charlie to help you ~ he is the BEST! Highly recommend!!

Ch
Review №12

Where did my bases go?Okay so May 24th my wife & I went to American Mattress Carol Stream & purchased two Sealy Brampton Series twin XL matresses with two Sealy 3.0 adjustable bases. The only thing not ready / available was one of the mattreeses (out a few weeks due to foam shortage) but was still within the expected delivery date; okay not a big deal.Charlie, who runs the Carol Stream location, was always nice and conscientious about contacting us about the order status, so points for that. However the call(s) were then followed up with additional calls informing us about delays; one such call was to inform us that the other mattress came in but the bases we bought were gone (???). At least Charlie was concerned about servicing the client and accommodated us with an additional discount due to the delay.Two months later, our purchase arrived without issue; the delivery crew were great.The reason for three stars is this:Good sales personGreat productId still really like to know what happened to the bases that were originally allocated to our order which caused the hold-up of order delivery.

Do
Review №13

See Charlie, he knows the products and has a low-key sales approach. I believe his guidance helped get me an excellent mattress at a competitive price. American Mattress in Carol Stream onSchmale and North Avenue

ni
Review №14

I went to multiple mattress stores and 100% I purchased here because of Charles. He was so honest and not pushy at all towards my purchase. You could tell he wasn’t just trying to get a big commission but he actually listened to what I was looking for.

Su
Review №15

No worries. Selected exactly what I wanted.Salesman was kind and helpful. Affordable for quality.

We
Review №16

Wonderful, fast and efficient...will always recommend..thank you

Ri
Review №17

I worked with Charlie and he was the best sales reps Ive ever worked with. Highly recommend American Mattress and Charlie in Carol Stream

Mi
Review №18

Charlie was very pleasant and our experience was quick and easy.Thank you

Na
Review №19

Charlie was awesome to work with and I would return for my next bedding purchase.

Ch
Review №20

We purchased in Carol Stream, and Charlie was fantastic! No pressure selling, and he made our experience very enjoyable!!!

Mi
Review №21

Excellent service and pleasant transaction. No pressure environment. Very good sales manager.

He
Review №22

No hard sell... just an honest business. Helpful and Knowledgeable.

Jo
Review №23

After 2 weeks of browsing for a bed I found American Mattress on google and I decided to take a look and I found something I wanted. Daniel was a great help he helped me make a confident decision and it was all at a great price.

al
Review №24

Very friendly and knowledgeable staff, they gave us exactly what we wanted at an awesome price. Best mattress store we have been to by far.EDIT: So good we came back again and the service was even better, wont go anywhere else for mattresses.

st
Review №25

Box spring we got was broken and expensive. We thought it was the mattress so they replaced it and we paid more for a different one. New mattress was worse and finally figured out it was the broken box spring. They wouldnt replace it without pictures and talking to a manager. The box springs here are garbage...alot of running around to pay more than we wanted and end up with a mattress that wasnt what we picked.

La
Review №26

Great service! The team there helped me get a great mattress at a great price, all while being patient with me while I made my decision. I highly recommend!

Fi
Review №27

Wonderful experience. Excellent product

Ka
Review №28

Very friendly and professional. Delivery on time, quick, easy and kind. Excellent customer service. Very happy.

Ka
Review №29

Wonderful experience with Ron. Although we had been in before, our experience with Ron was wonderful. He made it a point to address any and all questions we had in addition to possible ones we might have. It was a quick and painless process. We even were able to get shipping next day!! Movers were also quick and courteous of the house. I will definitely recommend this store especially if you get a chance to work with Ron !

Ca
Review №30

Great store and staff. Ron helped us out! Very fair pricing and good product selection!

Ma
Review №31

Ron at American Mattress in Carol Stream worked with me to meet my specific mattress needs and gave me a great deal! I would definitely shop here again! Thanks Ron!

Br
Review №32

Awesome service!!! Ron the store manager gave me an amazing deal. Thank you so much you guys are awesome

Ti
Review №33

Amazing sales person! He was so patient and helpful. Made sure we tried every mattress until we picked the right one! Prices were on point. Get there while the sale last. Would definitely return to make furthe purchases.

Mi
Review №34

Ron is the best! He worked with us on the price, and was so helpful! All other salespeople should take notes!!! We love our new bed! When we do need to make any mattress purchases in the future, we know where to go!

Ji
Review №35

I could not be more impressed and pleased with my experience working with Ron. He educated me on the Tempurpedic line and I was able to confidently select the perfect mattress for my needs. I’ve had back problems most of my adult life, having gone through years of PT plus fusion surgeries and both my cervical and lumbar vertebrae. I always thought that the right mattress for me would probably never be within reach. Ron worked with me and helped me realize that having the proper mattress was not only necessary, but within reach. Ron made it easy to come to a decision. He’s knowledgeable, trustworthy and worthy of the highest recommendation. I’ll be sure to spread the word about this store location and will definitely suggest that Ron is the man to talk to. Especially as the market continues to become more saturated with direct marketers. As a consumer, I still believe in personal interaction when it comes to important purchases that are integral to living well every day.

Ar
Review №36

Ron knows his business! If your ever in the market to get a mattress go see him! We bought a queen, top of the line. Its AWESOME! Hands down, the best!

Gi
Review №37

Great place! Great overall attitude about trying to give you the best deal that they can. Easy to work with. Would easily go to this place again for another mattress in the future.

Ja
Review №38

Excellent products and customer service! You will receive knowledgeable help in finding an affordable and comfortable mattress at this location! I highly recommend this store!

Ma
Review №39

Great service. Ron was amazing and helped us throughout in selecting the best comfortable mattress for us. He had good knowledge of the products in store. He also could manage to find us something that would fit in our budget. We are the proud owners of Tempurpedic mattress, which had been on our mind for long time. All thanks to Ron for finding us the best in our budget.

Kr
Review №40

Sharon is wonderful! She was very knowledgeable on all of the products and helped us land our perfect bed.

Ka
Review №41

Ron was amazing. Purchase was for medical reasons. He was sympathetic and knowledgeable while being professional. I’ll but every bed from Ron and team!!

pa
Review №42

Ron was amazing, he helped me and my boyfriend so much and gave us a pretty good discount! We both came out of there happy and satisfied with our purchases!!

Le
Review №43

If you’re in the market for a mattress, highly recommend American Mattress in Carol Stream. Location features all of the top brands, latest technology and you’ll find the perfect mattress solution for any budget. We purchased two Beautyrest king mattresses from Ron, the store owner. Ron provided top-notch mattress consulting, was very patient and his delivery team executed flawlessly. American Mattress in Carol Stream offers the best value in town PLUS it’s locally owned and operated.

Ni
Review №44

American Mattress is a great store to buy your next mattress set from. Ron was very helpful and friendly. He made our decision very easy!!!

Ro
Review №45

My brother sent me to Carol stream to buy a mattress from Ron. The trip was well worth it. Ron taught me all about mattresses, I could probably work there now. I cant wait for delivery.Go see Ron in Carol Stream if you want to get the right bed for you.

Da
Review №46

Great experience getting a new mattress for my daughter. Ron is outstanding, friendly and great to work with. Highly recommend going here for your mattress needs.

Ma
Review №47

Ron did a great job helping me. I placed order over the phone and received it the next day. Would recommend highly.Thanks

Ka
Review №48

Just bought a twin box spring and mattress. Great service. Fast and helpful. Would certainly recommend this store to anyone. Thanks!!

Kr
Review №49

A few years back, we bought a bed from Ron. We were ready to get another one, for another room, and knew who we needed to find. It was Ron! If there was a knowledgable person on mattresses, Ron is your go to guy. Not only is he knowledgable, but is a people person. These days it is hard to find people that really care about their job and treat others with respect. He made sure we tried various beds and were totally satisfied before ordering!! If anyone needs a bed, I will be sending them to see Ron in Carol Stream!!

Ty
Review №50

Ron was very nice and very aware of my needs and listened to what I wanted and needed

Ne
Review №51

Ron, the Store Manager made my visit to the store comfortable. He has an awesome personality. I am so thankful I choose the Carol Stream store and purchased my mattress. Thank you. Highly recommended.Nena Tupas

An
Review №52

The store manager Ron Tabel was very friendly, knowledgeable and offered us fair deal for a quality mattress set. Would visit again.

Ri
Review №53

Walked in and honestly great service amazing deals really couldn’t have asked for more thank you will be back

Pi
Review №54

Ron was exceptionally amazing ! He spent over an hour with me going through each item he has on the floor and to make sure that I buy something within my budget . I highly recommend this store and come see Ron for any help . He is the best

Mu
Review №55

Awesome service and price. Ron is the best store manager, always welcoming and willing to negotiate and keep customer satisfied.

Or
Review №56

I recently moved and i needed mattress for my bedrooms, i shopped here before, so i came back, mostly because of the salesman Ron, he is very professional, friendly and his giving the best deals possible.... i will definitely come back !!!!

Br
Review №57

I have been working with Ron the past month, on a purchase I made a year and a half ago- before he was there. The bed was having issues, and we decided to start a warranty claim. I initially called Ron and he got on it right away. The company had made a software switch a year ago, and they ended up losing some records of peoples transactions. He went above and beyond and even contacted the auditor! They use a third-party inspector company for the warranties, and when my warranty inspection came back not what we wanted- Ron jumped on it right away. He was very responsive and followed up consistently. He never gave up. American Mattress ended up reimbursing me my original purchase amount- outside of the warranty claim. They had made a judgement call. This process took a month, but the fact he had called me at least once a week and followed up...made me confident that he was doing his job well. We ended up taking the credit and applying it towards another mattress from this company. And of course, we specifically wanted to buy it from Ron. He took care of us. He took a potential frustrating event, and turned it into stress free. I cant wait until Friday for my new NEW mattress with nothing out of pocket. I appreciate Ron going up to bat for me in front of his superiors. In the end, he will have a repeat customer!

lu
Review №58

Thank you so much Ron great service

Ni
Review №59

Very happy with their customer service! They went above and beyond to make sure we were satisfied.

Ka
Review №60

Salesman Ron Tabel was so knowledgeable and helpful totally took the stress out of mattress shopping. Delivery was effortless with friendly courteous and efficient guys.

Mi
Review №61

Had a great experience at this store salesman was very knowledgeable and courteous. Let me pick out what I wanted and help me along the way without being pushy

De
Review №62

Salesman pointed out the mattress we called about. He came close to matching the price we had paid for it for a home in WI. He was quick and efficient.

Ma
Review №63

Ron came to help put together a bed frame after hours and was absolutely wonderful. A dependable and helpful service!

Ma
Review №64

Ron took the time to explain all the details of the purchase and we didn’t feel pressured at all. I would definitely recommend him and American Mattress to others.

Ja
Review №65

Ron is a phenomenal salesman, he is not at all pushy and helped find exactly what I was looking for. I only wish other salespeople could be as well as him.

An
Review №66

Ron was very nice. Nice clean store.

Ch
Review №67

Great place, super friendly and good service

De
Review №68

Ron is the best!!! Definitely would recommend this location!!

Ni
Review №69

Very friendly great deals

Or
Review №70

Great customer service!

Information
25 Photos
70 Comments
4.9 Rating
  • Address:102 S Schmale Rd, Carol Stream, IL 60188, United States
  • Site:https://americanmattress.com/
  • Phone:+1 630-344-0148
Categories
  • Bedding store
  • Bed shop
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:11AM–6PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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