They will get the job done for sure, but they are slow as hell. If you are in a rush arrive early because the wait time here will kill you.

Very crowded all the time, but their staff is very friendly and professional. The poor service comes from the Technical Area (Telephone breakdown repair) & service representatives staff on the phone.

Prompt service despite the Covid requirements.

Very kind people but super slow at the same time .....

Pleasant staff and considerated

This was the 3rd visit to resolve a problem in that they owe us money. All documents were faxed to the corporate office but no refund because they cant read their own copies. A waste of time.

Yuck...... claro just a pain but we have no choice..... its still the worst telecommunication company I know

Service was slow due to the Covid-19 restrictions, but once inside, the service was prompt.

Excellent customer service by agent in window 15

The young lady how attended me was super special and concentrated all her attention to resolved my problem and,indeed she did....Im super satisfied with her and her service....Thanks,Eileen Navarro

Great customer service

Unfavorable result regarding credit due.

3 hours wait for sales. Unacceptable. Your business model of only 3 salesman is disrespectful to your clients. Do something about it.

The wait is endless sometimes you have even leave with a headache from arguing with the service 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

Genial

You have to wait a bit, but it is useful to see the equipment on display. Watch live TV for a while. When it is the turn the staff is receptive, friendly. Thank you

Terrible service an hour and a quarter waiting to serve 8 clients before me. Much blah blah blah between employees.

The service they gave us was excellent, but they dont have a chair for customers and there are people who cant stand long. The concept of clear is not interested in having people with leg problems, or aging that sad !! 😔

Employees are really tired. There is no empathy towards the Elderly Client leaving them standing in line for hours. Personally, I resolved to cancel the contract. Now Claro is not even going back to being the Most Powerful Network.

Super full and very slow. But they solved me thanks

I went at 6 and they tell me that they are closed, I came back with the service hours and it happens that for sales they are in service but not for customer service. INCREDIBLE.

The line does not move while there are 5 agents doing nothing. And he couldnt change the account name in another clearing.

The customer service lousy and tactless with the customer 6 hours and still the problem is not solved they say that b they do not have employees and I counted 17 .. they do not even serve to get coffee

The phone never answer it.

I have a problem with the internet and they have not solved me, and if this continues, I will go to another company

Even with the inconvenience caused by the pandemic situation, they strive to provide good service. What I did not like is that many older people have to stand up for their turn and so far from the counter (service) that it is very difficult for them to understand and express their particular situation. They must coordinate another method for this population.

Excellent 👌

I was left to call to advise about picking up equipment and they have not done it.

Super 👍

They helped me with my problem, thanks

Saturday and they only had two people on customer service

I went to pay and I left fast although customer service was a long line

Excellent service

They took care of me quickly and the boys (@) were very friendly.

I loved very good treatment

Bad service bad attitude they had no interest in helping or even guiding, it seemed that I had to get the words out of them .. Horrible service ..

The associate was very helpful.

Very good attention for the employees, I congratulate you, stay with that motivation to take good care of our clients.

Very efficient with its customers.

Good attention, very employeesFriendly and very clean.

Accessible for wheelchair users, good space, well organized and helpful employees.

The attention is not very good

I did not like the treatment of the employees

Today I received excellent service. Thank you

Customer service is lousy, the internet signal very bad, and they are experts in overcharging

Its horrible the line you die

The service was fast

Good attention is taken to serve

The wait is too long to be attended. They need more staff.

Many people who have treated me very well.

They serve well

Great service

Great service

Friendliness. They look for alternatives. Space to improve.

The service is useless !!!

Fatal....

The employees excelete. They serve very well.

Very fast and in order

Very kind,

Great service!!!?

The worst customer service, I do not recommend Claro to any client.

Great service

Perfect but not many benches to sit on

They have always solved me ... I work during hurricane..good cell phones and service ...

Horrible terrible service Imagine I went to report the service of my mom an 82 year old person and they wanted me to take her to the branch I wait for them to show.

Super slow service.

Always wait too long for customer service

They take so long

Very good service

Loose set

They have improved a lot.

People in the bregan store ... but customer service over the phone is Tremendous crap

You have to wait a lot

They are super slow

Im the owner turn on cave

Well

Terrible customer service