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Verizon Authorized Retailer - Russell Cellular
425 W Lincoln Hwy, Carroll, IA 51401, United States
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Verizon Authorized Retailer - Russell Cellular

Comments
Br
Review №1

Caleb did awsome man! He was quick an professional! Awsome work man thank you!

Ka
Review №2

Best service ever!! She was very nice and quick and had a lot to work with so she did very well was also her first sale so she did exceptionally well

Iv
Review №3

Great customer service and support, Austin Davidson is a great person who helped us with the phone purchase and we got the verizon service with no hassle. Even though he doesnt speak Spanish he never gave up and was patient with us at all times, I highly recommend this place.

Je
Review №4

Calbel was very helpful. Very knowledgeable. Very polite. Very friendly ALL THE YEARS I HAVE WORKED WITH. THIS. CELLULAR. I FIND. CALBEK . TO BE THE BEST. I WED WOULD RECOMRND HIM TO ANYBODY. A VERY NICE YOUNG MAN

Ad
Review №5

Austin did an outstanding job on getting me my Samsung s21 ultra all setup. Thanks again

St
Review №6

Austin was AWESOME! He helped us pick a phone that fit our needs and in our price range. No pressure. When there was difficulty setting up one of the phones we purchased he did not give up till the issue was resolved. He even stayed late to help us. He is knowledgeable, kind & very, very good at his job. This young man should get a raise! Verizon has a prize in Austin.

Aa
Review №7

Austin is awesome, its great that at least one of the Verizon stores in Carroll makes an effort to have a selection of phones in stock to choose from great job 👍

Th
Review №8

I think that was the best experience I’ve ever had at a phone retail shop. Will definitely be going back and recommending for everyone’s phone needs.

Ha
Review №9

Austin was amazing! Will for sure keep all business with him!

Ma
Review №10

After many hiccups, I finally got my new phone. The hiccups were not caused by anything this dealer did or did not do. When I actually did get my phone, Karla G was fabulous, and so sweet. She set it up for me and made sure I knew the important highlights to running my new phone. I can’t say enough about the help she was.

St
Review №11

Austin was excellent to work with and very patient

Ba
Review №12

Great guys and very easy to work with!

Cl
Review №13

Was respectful and fast service couldnt expect anything better! That is unless they would give put offers for upgrades on prepaid accounts!!!

ma
Review №14

Had a problem with my phone returned it and got a one that worked like my old one next time I wont turn in my old phone until Im sure I like the new one

Sh
Review №15

Great experiences here! Had a little uneasy feeling first going in due to a Bad Experience from another store a year prior to this one. Walked in, talked with them, asked questions, and the following visit ordered the iPad Pro with cover. Upon receiving this bought a new iPhone with cover too. Felt like a person, and not just another sale being made. Great customer service, and helpful with everything too. Thank You!!

Mi
Review №16

Fast and courteous service! Helped find me the best deal and plan. Went in to replace 1 phone, ended up replacing 3.

Em
Review №17

Daniel did a great job getting my new phone up and running. Very patient. Thank you.

Cl
Review №18

The sales lady was very profesional and patience. A VERY GOOD EXPERINCE!

De
Review №19

Very knowledgeable and helpful!

K
Review №20

Very helpful! They go above and beyond in customer service. The store is very clean and organized- I wouldnt go anywhere else!

br
Review №21

This place is awesome! Great workers, great customer service and usually always have the phones you want in stock. They will go out of their way to help you. My number one Verizon shop!

Fa
Review №22

Wonderful helpful employees!!! I wouldnt go anywhere but there for all my cell phone needs. Very happy with my experience. Thank you girls.....

Mo
Review №23

Highly recommend. Wonderful service and the emoplees are very polite and will keep a conversation with you so it’s not awkward just standing there.. Every time I walk in with a problem, I walk out with it solved!!

Ty
Review №24

Knowledgeable and friendly staff. Glad they put money back in to the community for good causes.

Lu
Review №25

They always have the the best customer service! Great group of people to work with!

Ro
Review №26

Great customer service. I couldnt speak more highly of the friendly employees. Very knowledgeable.

Do
Review №27

Very good service

Sa
Review №28

Perfect

Jo
Review №29

Excellent customer service!!

Na
Review №30

Very pleased with Chris helping me with finding a phone thats good for music and photos!

Ka
Review №31

Theres 2 Verizon stores in town but I always always go to this one. They are great at helping u with what u need and are always happy to help

Ad
Review №32

Great customer service and very friendly staff definitely will continue to return

Ke
Review №33

They know about cell phone alot

Ju
Review №34

Good service.

Re
Review №35

This particular Verizon deal is horrible! Never again!

Br
Review №36

Very friendly and great fast service

C
Review №37

Very good and friendly customer service

Information
11 Photos
37 Comments
4.8 Rating
  • Address:425 W Lincoln Hwy, Carroll, IA 51401, United States
  • Site:https://russellcellular.com/?y_source=1_ODMyMDAyNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 712-792-2211
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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