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Water Event
2109 Luna Rd #100, Carrollton, TX 75006, United States
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Water Event

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Ki
Review №1

Water is always on time. If I cant pick the water bottle up, the gentleman brings them in for me. Great customer service. A stellar company!

Li
Review №2

I began my subscription water service in April 2021, which was convenient and easy. Delivery is efficient and flexible. This is my favourite water!

Je
Review №3

Been going here since 2016. Very reliable and friendly staff! The water is purified and clean. 5 stars!

St
Review №4

They have Mountain Valley water. The best water on the planet and it is what Elvis drank. TCB⚡

Ma
Review №5

Great people and products. Innovative and healthier options available such as glass bottles.

ph
Review №6

Have been a customer for quite some time and have always had regular monthly deliveries. I get glass bottles delivered and from time to time they will be chipped or cracked around the top...recently had a bottle completely break apart in my home with water going everywhere. It’s bound to happen..no big deal...called for a replacement upon next delivery(requested to not be charged for the replacement). Was given a story about how the bottles aren’t their responsibility and that I would not be given a replacement free of charge. Not the right way to do business.

Ju
Review №7

Water Event certainly works hard! Ive been a client for years getting my bottles filled until they installed a system under my sink at home. When I tried to do my annual filter-changing and sanitizing on my own, things just didnt taste right. I called to confess I needed help and Terri walked me through the ENTIRE PROCESS and couldnt have been nicer or more thorough! He gave me great advice for next year, which will include a visit to the store this time and a wonderful deal! Thank you so much for your help!

Jo
Review №8

The water is second to none, and they have great customer service

Li
Review №9

Good service. Great water.

Ch
Review №10

Service was great in the beginning delivery was definitely great but after leaving for moving accounting and customer service staff does nothing but just ramble on with inaccurate information and doesnt seem to listen just gives you generic answers.

ma
Review №11

Buzzballz said how better they are to your place because their female owned and white women, SMH, I just put in a petition to get their products to of my local store.

Sh
Review №12

Great service throughout the whole process. Delivery service was exceptional, the gentleman was very helpful.

kl
Review №13

We really enjoy their water delivery service. I love Mountain Valley water because of the glass containers. I was spending a fortune buying individual bottles. So glad a friend recommended Water Event! The deliveries are on time and I save money AND time not having to purchase from the store.

Sh
Review №14

Great products, outstanding service!

Ke
Review №15

James L. assisted me with my RO filters. Very knowledgeable and saved me money with his advice. Great customer service!

Vi
Review №16

I Have been Enjoying Mountain Valley Spring Water for Almost 9 yrs. They Have been Serving Me and Others with Good Water and Excellent Service. I Look Forward to Many More Years of Quality Service From This Company! Happy Holidays and Happy New Year!,To All Employees that Work For Water Event! Thank you for Giving Me and Others Good Customer Service! God Bless You All!!! 2020,!!!! 😊🎉🍾🎈😊🎉🎈😊🎈🎁

Ki
Review №17

I am a very happy, loyal customer for 5 years! I searched for glass bottles, ph level, and service - Water Event never disappoints! I highly recommend -

No
Review №18

DO NOT WORK WITH THIS COMPANY. I JUST FILED A COMPLAINT WITH THE BBB. I also filed an official complaint with Mountain Valley. I had water delivered twice and for the life of me, I have no idea how their office functions or what type of company they are running. I didn’t do research on them before I enrolled which obviously wasn’t smart in hindsight. It just never occurred to me that I had to do research before signing up for WATER DELIVERY which is a basic service. I just called Mountain Valley and asked how I could have water delivered and they gave me a phone number to this company. I usually buy Mountain Valley products in bulk from Whole Foods but its obviously easier to have it delivered to your door than picking it up yourself. When I spoke to multiple Water Event representatives before I enrolled, they told me they had a BUY 2 GET 2 promotion for new customers but in order to take part, you had to have service with them for a whole year and the BUY 2 GET 2 deal is for your first year only. They sent me their flyer for the promotion BUY 2 GET 2 FREE (attached). You can look at it yourself.After my second delivery, they sent me an invoice for almost $100 for 4 bottles of water. I called the company and the representative said they apologize and are “sorry” nobody informed me of the fact that the pricing or “promotion” is for the first time only and the “actual” price is not what I will be charged. The “actual fee” is more than double. Every single representative I spoke to ‘just failed’ to mention their “promotion” is for the first order. You just “forgot” to mention your “actual” price of service?! I mean are you kidding me? You ALSO “forget” to mention that their “promotion” on applies to your first order ON A MARKETING FLYER?! It makes me sick. Will be switching back to Whole Foods. I hope Mountain Valley terminates their agreement with them and I will be urging them to do so.

Gl
Review №19

The Law Office of Randall IsenbergWe had a tech come out and he did an amazing job very affiant and politewe have been doing business with this company and they have been GREATEdward Bermudez was the tech that came out and he was wonderful!!!would recommend this CO. highly.

K
Review №20

I like there water and delivery service. Most of their staff is courteous and pleasant to deal with for assistance.

Ll
Review №21

Great service, awesome product delivered to your home..i have used them for a year and not looking back

El
Review №22

After oxygen, WATER IS THE MOST IMPORTANT THING FOR LIFE!!! Water Event delivers THE BEST WATER, SPRING WATER, to my door! I feel blessed with every sip! The product, the price, and the customer service is excellent!

Pa
Review №23

I have been purchasing Mountain Valley water, both Distilled and Spring, 5 Gallon - Glass Bottles for over 30 years for business and home. We have been never disappointed with the quality of this water or service. Thank you Water Event for continuing the tradition of quality and good service from Mountain Valley.

Kr
Review №24

DO NOT WASTE YOUR MONEY HERE! The Owner Brian Rose is completely CLUELESS that he has an incompetent staff and a dysfunctional office that cant even process a credit card, send a itemized invoice receipt or dispatch a Driver for paying customers! Manager Shevanne Thompson is literally out to lunch and so disrespectful and unprofessional to paying costumers. LOOK ANYWHERE ELSE FOR CLEAN WATER!

Sa
Review №25

This company is great! Ive grown up drinking their water my whole life.

Ka
Review №26

Company sells and delivers spring water not distilled or purified tap water..customer service is outstanding..delivery on time..they do what they say they will do and great email communication

De
Review №27

Provide excellent service on Water Delivery.

Ka
Review №28

They are the best! We always receive excellent service from them, from their delivery personnel to the staff at their office.

Ru
Review №29

After calling and not getting anyone to answer the phone, I finally got a WONDERFUL woman, Shavon to help me!! She was fantastic, and did everything she said she would or could!!! I will start getting delivery of my water on Tuesday! Can’t wait!!!

Je
Review №30

Excellent water delivery service. Their staff and customer service is top notch. In addition to regular water service they offer great sparking options in different flavors and even glass bottles if desired. Love this water and their team! Highly recommended

Je
Review №31

Great people and they help you in what ever way they can, great respect and humble to the heart,I love this place!!

Ti
Review №32

I got the whole house water softener system, reverse osmosis, and the in and out water system for my residence. I was VERY impressed with Mr. Terrys knowledge about water treatment and purification. My project was completed timely and the water tastes GREAT. David did the work with perfect care and sincerity. I recommend Mr. Terry and his crew to anyone who needs water filtration and softener.

Ch
Review №33

Every staff I have dealt with in person and via phone have been my favorite PS. Pleasant and professional. Service/delivery is clockwork. My family hasnt considered any other venders since finding Water Event.

El
Review №34

We love Mountain Valley Spring water! A taste of home - Arkansas!

go
Review №35

Wonderful Service. We receive water in time and get notifications about the delivery on time as well. Thank you Water Event.

Am
Review №36

The driver is nice as can be and delivery runs smoothly. The internal parts of the company that handles billing and order changes? An unholy mess. They continue to bring things you have cancelled and then tell you you have to pay for it anyway. Month after month of cramming items on my bill I have asked to be discontinued led to cancelling my overall service. Ill take my business someplace they can keep up.

Er
Review №37

The delivery person, Michael, is great. He is friendly, responsible and makes sure we have what we need. The business side of the Company is a mess. They run out of inventory, over-schedule the drivers and the billing is continually a mess. They are the distributor of Mountain Valley Spring water so you are stuck with them but I really miss the previous Company. They were great to deal with.This sort-of reminds me of the Continental/United merger - just a mess.

Ro
Review №38

Love this company, Love these people! Best service, best product around hands down! If you drink water :) call Water Event!We have an in home R.O. filter system with tank for both our personal needs and for 2 Aquariums as well as Bottles to grab on the go! They even did personalized labels for our daughters wedding!Great team, knowledgeable staff! Always available to help. Could not be happier and would never think of using anyone else!

Me
Review №39

Great customer service from the office to delivery. Thank you!

Jo
Review №40

Excellent service all round! Very reliable.

He
Review №41

Reliable quality products delivered to your home!

Pa
Review №42

I have been a customer for many years and have been very pleased with their service. I would recommend them to everyone.

an
Review №43

Great service...always on time

Mi
Review №44

Great place with exceptional people and products!

Da
Review №45

Great Supervisor, great customer service! And most of all, great tasting water!

Pa
Review №46

I do not recommend this vendor....IF you want....MOUNTAINVALLEYSPRINGWATERgo to amazon...It will be cheaper and much less of a hassle.....

Do
Review №47

Great products, friendly service, knowledgeable employees, in the best water I have ever had.

El
Review №48

Ive been with Water Event for years. Always dependable.

Sh
Review №49

Great place to get bottled water or house filtration!

Em
Review №50

Super friendly staff!!

Du
Review №51

Mr. Terry is knowledgeable and helpful.

Ad
Review №52

Nice staff. Good water.

Jo
Review №53

Great tasting water at good decent prices

Be
Review №54

Best Water Ever Tasted & Great Prices!

Br
Review №55

Knowledgeable staff

te
Review №56

With

Ra
Review №57

Great service

Information
16 Photos
57 Comments
4.6 Rating
  • Address:2109 Luna Rd #100, Carrollton, TX 75006, United States
  • Site:http://waterevent.com/
  • Phone:+1 972-488-8100
Categories
  • Bottled water supplier
  • Water filter supplier
  • Water softening equipment supplier
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–2PM
  • Sunday:Closed
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