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Cre8 Stone
1225 E Crosby Rd, Carrollton, TX 75006, United States
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Cre8 Stone
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AJ
Review №1

Hired them because they seemed professional. Worker was rude and messy. Dumped extra coating in my yard. Splattered walls and gutters. Owners note responsive with issues. Waste of money. Still have not fixed issues with the service. Joint sealant done then sprayed over with sealer everything sticks to it. No attention to detail. Have 1/2 inch or more lip into pool coping.

Ho
Review №2

We used Cre8 for our restaurant patio in Grapevine. Great experience start to finish. Too many color choices. We love the final product and sure our customers and friends will as well. The company employees were great in helping us make decisions during the process. No need to install stone or tile use Cre8 its cleaner and faster.

Ly
Review №3

I am very, very picky and for someone or a company to impress me, it takes a lot. I was very pleased with the end products of resurfacing both my fireplaces and my outside brick.

Ti
Review №4

We love the new look of the exterior of our home! It is a 60 year old farmhouse that needed a facelift. Cre8stone gave us great ideas of where to apply the stone and they did an awesome job applying it. The guys were amazing to watch as they did the process and we were so impressed with their clean working environment and the clean up process! They are truly artists of their craft!

Ra
Review №5

The Franchise owner, or possibly just the Contractor, Sam Angerstein, originally made things better. On less than 2 months he had to return to fix a floor to ceiling crack. Different attitude also. HE wrote LIFETIME WARRANTY on email and text, and now the entire front of our home is ruined, SAM, REFUSES to fix. The Owner APPEARED to want to correct, and had an appointment to come here on June 3rd. His wife canceled, said she would reschedule. 52 days later, still nothing. He contacts her again, she said Garrison is out of the country . I can NOT recommend them, they do poor work and then argue, no show, not respind, etc...We are left with no choice but to proceed thru the Civil courts.Will add pics

Ju
Review №6

I would recommend Cre8stone. We had work done on our columns outside and around our fireplace and kitchen. We are pleased with the work which was done in a timely manner.

De
Review №7

Great work. Cre8 stoned the outside of our home. We love it! Also, they turned our concrete basement into a great family theater room! I could not believe how quickly it was completed. They were courteous and I would recommend them to anyone.

Bi
Review №8

We hired them to lay an outdoor application over the existing concrete after the Home and Garden show in Frisco. It has been a nightmare since. It was suppose to be designed, and provide a quality look instead of concrete. It has been horrible since installation, and the owner and his son have never fixed anything! It has cracked, stained, can’t be swept, and was an absolute waste of money.If I can attach photos then I will because they ruined our grill/bar during the installation. The owners have never even tried to fix the issues. I cannot warn you enough to stay away from this company!

He
Review №9

Cre8stone was amazing!!!We live in Plano Texas and we had them come out and gave us a bid on Thursday, then on Friday they said that they had a cancellation and that they could start on Tuesday. Originally it was going to be about a two week wait- so we were super excited that they were going to start on Tuesday, then they messaged me on Sunday and said that they finished with their other job and they could start on Monday.And they did!!!!They did a fantastic job. They did an overlay over our pebble Tec around our pool, and it looks night and day we cannot be any happier.

Gr
Review №10

WOW what a difference!! The crew from Cre8stone took my ugly, dated, white painted fireplace and turned it into a show piece. The workers on site where prompt, polite and left the place clean and tidy. Now I think it is time to do something with my 1970s brick ranch exterior!! Definitely recommend these folks.

vi
Review №11

The inside of my shower was transformed beautifully, and I appreciated the quality workmanship.

Vi
Review №12

Results exceeded our expectations by 125%! Highly recommend Cre8stone. Very very satisfied.

ti
Review №13

I had them come out to redo my fireplace and column. They were very professional and did an amazing job. Couldn’t believe the transformation from what we had before. Highly recommend them!!

Ar
Review №14

We just had our patio and pool deck overlaid with Cre8Stone and were very happy with the result. They were able to resurface a patchwork of concrete and pebblestone and turn it into a beautiful, cohesive patio in a color and pattern that worked well with the pool/hottub tile. Workers were pleasant and professional and returned a little while after the job was complete to do some minor touch-up.

Ma
Review №15

We contracted Cre8Stone to resurface our front walkway & back patio area, & they did an amazing job! The process takes several steps, & took nearly a week to complete, but the design & colors were exactly what we wanted! I am very satisfied, & will highly recommend Cre8Stone to any & everyone who needs to resurface their existing walkway/patio/pool deck areas; without the hassle, expense & time required for a complete tear out project. Everyone we dealt with was professional, & their pricing was reasonable......overall a very positive experience!

Kr
Review №16

I would highly recommend this company for any stone work or remodeling that you need completed. I used this company in October 2019 to remodel and stone my fireplace. They changed my fireplace from a basic plain red brick to an amazing cream stone that completely changed the look of my living room. They not only did an amazing job, I hired them on a Monday and the job was completed in one day on that Wednesday. They were very professional, fast, and clean. Again, I would highly recommend this company! I am looking forward to using them again in the future.

Ca
Review №17

We are very satisfied with Cre-8 Stone.Workers were very responsible, efficient, timely, pleasant and did an outstanding job on our pool deck, front porch and front walk.Garrison, the owner, is so knowledgeable about their products and service and was always so responsive and communicative during the process.We will definitely recommend them and would use them again for sure.Carol Ann and Jerry Brantley

To
Review №18

Part of the work they did included a three sided column. A couple of days after the work was done I noticed that some of the tooled joints were not complete, they were only done on two sides of the column. When Garrison came out a week later to take pictures I showed it to him along with some heavy over spray on the wall that needed to be cleaned up. He said no problem, someone will contact me and theyll take care of it. Well that was a lie. No one has contacted me and Garrison ignores my voicemails and texts. He was paid in full and I got ghosted.Update: After posting the review I was contacted and the job is now satisfactorily complete. For that I added a star.

Ba
Review №19

I couldn’t have gotten a better result from anyone! The crew was polite and respectful of the cleanliness factor. I didn’t have any mess to clean up and the result is spectacular . I was also very pleased with the time it took to complete! A new fireplace in less than a day that looks like it’s always been in the room ! Perfect

Mi
Review №20

On January 16, we had our aggregate pool deck re-surfaced and finished in a stone look. The deck was done and had a good look when the workers asked me if the deck was acceptable for applying the final glaze coating. It looked great with a lot of contrast between the stone colors. So they proceeded to glaze the deck. Upon completion the entire deck had a seriously greyed out look to it and the stone color definition was gone. Whatever they used for the glaze was significantly TOO LIGHT in color. The entire deck was grey and totally unacceptable. We contacted Garrison and he said he would be out in a few days to take a look and see what could be done. He never showed up. We contacted him with voicemails and text messages. He kept telling us that he would be out as soon as the virus issue was relaxed. We have never seen or heard from him since...Not only was the deck finish unacceptable, but it very quickly developed cracks. Not only that, as all was said and done we could see very clearly tennis show prints in the new surface. Unfortunately he was paid in full and he had no reason to satisfy us. Our big mistake!!Dont trust Cre8stone to do a good job. It appears they dont know what they are doing.

Be
Review №21

Everyone that we worked with or talked with at Cre8stone was very friendly and courteous. We were very pleased with the end result, and everyone thats seen it, thinks it looks great. We were not happy with the way the fireplace arch turned out, the first time, but they were quick to redo it to our satisfaction. I would recommend this product and company.

Ch
Review №22

Professional service with a great result. The crew was polite and kept us informed along the way. The end result was stunning. It changed a dark corner into a beautiful centerpiece for the room. I’d recommend this company for its quality of work and service.

Da
Review №23

Cre8 Stone covered my kitchen countertop with their product, which they stated in advertisements as being scratch resistant but it is far from scratch resistant, and they stained it to my specifications. It looked great until they then put an extremely thick shiny coat of some other product on it. I was unaware the topcoat would be added and it changed the color and overall look. Then they did a terrible job caulking around my sink. It looked horrible. They damaged my bottom cabinets, hardware and walls while applying their product. When I called to explain that the caulk job was terrible and told them about the damage that was done they, eventually, sent someone out to make the repairs and remove and reapply the caulk but that guy spent ALL day long picking pieces of caulk off of my sink and nothing else was done. I called several times after this and was told every time that someone would be out the next day to make the repairs. No one ever came. I called the supervisor and he came out to look at the damage and the scratches now covering the surface because you cannot slide a bowl or plate across it without it scratching and he said he would have someone come out and make the repairs and remove the clear top coat as much as possible to make it more scratch resistant. Well no one ever came out. I called multiple times and every time I was told that they had a man off due to back problems. I called twice a month for 6 months and was told the same thing every time. There product would probably be better on surfaces that have little to no contact with other objects but I will never use them again because they provide NO customer service.

Mi
Review №24

I had wooden columns on the front of my home covered with a combination flagstone and brick pattern. Garrison and his crew were very professional and the results were great. The crew took pride in their work and did a great job matching the colors already on my home. I highly recommend this product and company!

M
Review №25

Just finished a total redo of our pool deck and front porch approach. What an incredible difference !! Gorgeous looking and the work was superb. Garrison, and Rafael and his helper were excellent. They will be doing more work for us in the near future!!

Ki
Review №26

We totally LOVE our beautiful new Countertops, they were plain, almost white Formica and are now a beautiful showpiece. The Professionalism, Quality, Experience and Punctuality of the workers was highly commendable! Also, they were very clean, friendly and attentive to making sure we were happy with the color and all the process. 😀Likewise, were so grateful for the affordable cost of these Custom Quartz Countertops, which was much less than granite and easier to take care of, as granite has to be resealed once or twice a year.We highly recommend Cre8stone 😀😀

Ke
Review №27

Have you every tried to find a dependable contractor in the Dallas area? These guys are one of the few! We put a brick looking face on our home and it looks great. I was a little skeptical at first that the faux stone could hold up to the rain and sleet but it still looks great after years. Now CR8 is remodeling my shower. They do great work and I highly recommend them.

Ma
Review №28

Top Notch – 5 Star. I had a dealer distribution set-up last year with Cre8 Stone. My Territory was Ontario, Canada. From the beginning Gary & Cre8 presented an equitable offer and excellent, thorough training headed by Juan. It was the professionalism with dashes of southern hospitality I’d hope to partner with being a Canadian. Support never felt far away, with excellent response time. The amazing limestone product and application knowledge Cre8 had provided helped give my decorative stone business 5 stars with generous reviews from every single project I took on. Cracking into the Canadian market with the limestone product was a challenge for a few reasons: -We have 4 distinct seasons, limiting time for larger outdoor projects. –Change in temperature concerns (freeze/thaw) on product. –Limited local product presence. I took a good go and had made headway, in a few years, I would be interested in revisiting my projects to validate the products longevity in our Canadian climate. At that time, it would do any potential entrepreneur with interest in this product a service, as they have proof of durability in their locale. Which would mean less skepticism, more interest and more sales. I would recommend working with Cre8 for anyone that has interest in repping this impressive limestone product.

Do
Review №29

Gary was very accommodating and open about the Cre8 process. He willingly took to me to see several projects that he had completed. The price was fair and the work was beautiful.

Jo
Review №30

I highly recommend Cre8stone. I had my fireplace redone and it completely transforms my living room. They showed up on-time and left my place spotless. Im now having them back out to complete work on the exterior of my home. I cant wait!

La
Review №31

Great work! Redid our fireplace with stone and I am so happy with it! Looks beautiful, quick process, no mess afterwards. Thank you so much! Will definitely be using you again in the future!

Bo
Review №32

We had Cre8stone apply limestone overlay to the front of home back in 2012 to improve the curb appeal. The new appearance was just what we had hoped for. Naturally with the drastic temperature changes here in Texas, some areas had developed some cracks and just as promised Donna responded to our needs and had their technician come out and restore these areas to their original state. Even after six years since the installation, Donna and Cre8stone continue to provide excellent follow up service to their customers.

Po
Review №33

If I could use negative stars i would. They are awful awful awful. Not only did the whole process take four times as long as they said it would the project in incomplete!! I had to kick them out of my house at 10:00 at night! They had been there since 9 in the morning. Supposedly all that needed done was clean up. Let me tell you, it took me two weeks to get rid of all the dust and they ruined my beautiful hand carved wood!! An awful awful awful experience. Please please please I beg you dont give them your business!

Da
Review №34

Im absolutely amazed at how I cannot tell the difference between the Cre8 Stone from stone that has been laid traditionally. The look, the FEEL, and the price.... ALL AMAZING! I highly recommend this company!

Mi
Review №35

Set up an appointment. They had to reschedule which was fine. On the rescheduled day they were a no show and not even a phone call.

Ch
Review №36

Cre8stone put a beautiful overlay flagstone over our pebble aggregate pool deck. They were on time, polite and clean. I am a business owner and understand the value of a positive review. I highly recommend Cre8 stone for any home updates you might have. Thanks again Cre8 for such a great job!!Chris W.

Ca
Review №37

Great company.. awesome workmanship....They did my counters and back splash 4years ago.. still beautiful!

Ch
Review №38

Cre8stone put a beautiful overlay flagstone over our pebble aggregate pool deck. They were on time, polite and clean. I am a business owner myself and understand the value of a good review. I highly recommend Cre8 stone for any home updates you might have. Thank you again Cre8 for such a great job!!!!

20
Review №39

They enlarged my back patio and then installed the flagstone overlay, great job 😉

ed
Review №40

Im happy to report that Cre8stone actually honored the warranty, came back and completely repaired and restored the work and now my house looks beautiful. Their workers Pedro and Juan did a fantastic job, and we are very happy with the results !

La
Review №41

Brilliant job outstanding work . did an excellent on my house.would highly recommend them!

Ka
Review №42

Ive worked with this company on numerous projects for my home and my business and their customer service is impeccable, the work their crews did was great. I recommend this companys work, service and results. Thank you Cre8stone!

De
Review №43

Awesome work !Love these folks.

Su
Review №44

I had some work done to my fireplace in my house. I was very happy with the work Crea8stone provided. They showed up on time and left my house spotless whenever they finished the job on time as promised. I recommend Crea8stone to anyone who wants to update their home. Amazing work!!

Ki
Review №45

Cre8 did my home and changed it from a drab dull brick to an awesome stone house!! I get a bunch of compliments. I have referred people to them and people sometimes people call me as a reference . . . . I should get a commission on the people I tell!! It is an amazing product!!

Ro
Review №46

Cre8stone came in to redo our fireplace and mantle.  What we wanted was a little different than what they normally do as they had to repair the hearth before they could do any work.  They repaired the area quickly and remodeled our fireplace with the Flagstone

Ka
Review №47

We used Cre8stone for our walkway and our sunroom addition. Gary and Donna are very responsive and accommodating. The project was very hands on, they wanted me to be happy with color and style. Myron and his crew were very professional and made sure everything was clean and That I was Happy with everything before they left. I absolutely love the way it came out and would highly recommend Cre8stone. I attached a before and after picture as well.

Ly
Review №48

Message sent to the home office...Just wanted to let you know how pleased we are with the job that was done by your company .It is great!Thank you,Bill Crawford

Do
Review №49

Wow...glad I found these reviews. They had scheduled an appointment with us and confirmed the day before. After taking off from work and waiting, they never showed. We called and were told that the estimator had gone out of town.We have repeatedly called them to reschedule and have received no response.Now, we are so happy to know that they have a pitiful product because we already knew their service was awful.

Ta
Review №50

HiWe used Cre8stone for our fireplace in our remodeled home and we LOVE how it turned it! Quick, easy, non-messy and we achieved the look we were going for thanks to Cre8stone!! Five stars!

Pa
Review №51

I have personally had experience with Cre-8-stone. Its bar none the best alternative to any stone application. Well worth the price.

Ja
Review №52

Having Big Issues and I can Not Seem to Get Any Answers. Spent Over 21k last Month and I have Cracks Everywhere!! They didnt Clean Up their Mess at all! I Need Answers!

Da
Review №53

The work performed by Cre8 Stone was first class--they arrived on time and made my patio look like a masterpiece-I was extremely impressed with there workmanship

C
Review №54

A couple years ago I had two commercial buildings done with the Cre 8 product and it completely transformed the look of the buildings from plain brick to the look of stone. It is a great product and I couldnt be happier with the product or the service I received from the company

tj
Review №55

Im a contractor and have used this company numerous times for projects on many of my houses which include Kitchens, bathrooms, pools and patios interior and exterior, great company to work with and an amazing product to upgrade your house with!

k
Review №56

Our church in Gordonsville, Tn. was your typical concrete porch. It is 40 years old and still in decent shape but it had the chips and the cracks and so forth. We had used other products in the past to pretty it up but, they didnt last long and didnt take the foot traffic well. With Cre8stone, we were able to design what we wanted, the colors that we wanted and although it has only been 6 months it is holding up very well. In fact it is holding up as you would expect stone to hold up. So far this year we have had an unusual winter with temps below 0 and quite a bit of ice. Its holding JUST LIKE A ROCK. We are very pleased with the out come. We were also able to put a dark red cross in a corner of the porch that sets it off beautifully. The porch is great and the installer worked so hard to please. Thank you Cre8 Stone for a job well done. If anyone has questions, Cre8 Stone should be glad to make our communication possible. Job well done! Kerry Dugan, Gordonsville, Tn.

Ch
Review №57

Horrible. Do not use this company. The crew left a mess and gutters are full of limestone. Cracks in covering and areas with little to no coverage. Had them cover the front porch and it is obvious that it was not done properly since it is cracking and coming off in chunks. I spent around $15,000 and will now have to pay to get their crappy work removed/fixed. Cre8 will not answer the phone. Stay away from these guys - absolute scam.

Am
Review №58

Cre8stone transformed our fireplace and countertops into works of art. We shopped around for marble counters, but the pricing was out of our budget. Enter Cre8stone! We met, saw samples of work, and we were living in a new home within 7 days of signing the contract. My friends are blown away!

Re
Review №59

Do NOT ever do business with this company. It is hands-down the worst experience Ive had in customer service. The $4,000.00 worth of work that was done on the exterior of our home (that has a supposed lifetime warrranty) is falling off after less than a year. To add insult to injury, the corporate Cr8stone office wont take responsibility for repairs. They claim they are only distributors although their website states, Cre8stone is a company that resurfaces walls, floors...We specialize in resurfacing... There is no mention of them only selling material to independent distributors. And now they tell me that because the man who did the work (under the Cre8stone name) no longer works for them (shocker), they are not responsible to do the repairs. They wont even give me a mailing address to contact them. How shady is that? Their Google ratings are now horrible, and they have an F with the Better Business Bureau. Do not fall victim to them.

Ji
Review №60

When my wife and I finally decided to do something about our boring 2 story Sheetrock fireplace wall we chose Cre8stone. We liked the flexibility of being able to choose the color and design and that it did not require any tearout out the existing wall. Our initial contact was through their website and they responded immediately to our request for a quote. Garrrison headed up the project and was always available to answer any questions from start to finish. The skilled crew was courteous and professional. The project only took 2 days and the cleanup was great. We couldnt be more pleased with the final product. I would highly recommend Cre8stone of Carrollton.

Ch
Review №61

I cant even give this company one star. I spent 67,000.00 on my home less than 2 years ago. They will not warranty their work, come back to do repairs and return any phone calls. It is falling off my home and coming off my counters. It makes me sick everyday that we spent that much money for a horrible product that completely ruined our home. I am having to find another contractor to remove the product off my home and have it replaced. Not only do their franchises get you to pay for the job upfront and then they never show back up. Check out BBB and see what they have to say about Cre 8 Stone or look up under their other name Of Cre 8 Build. Run, run, run and never look back.......

Je
Review №62

They installed my kitchen counter top and I have problems with it and cannot get them to return my call. Im stuck and had hoped for more than that from what seemed to be a nice group of guys

Te
Review №63

Do NOT hire Cre 8 Stone! Besides doing poor work, the follow through and follow up communication has been horrible. It has now been two months since Gary Pilant from Cre 8 Stone came out to my house, explained the product and procedure to me and took my money. The countertops were not finished according to the selection I made at their showroom in Carrollton, TX and looked like sidewalks. I called Gary Pilant and he came back to my house the very next day and told me that I will take care of it. It will be an easy fix. Finally, two months and several phone calls later, they sent two workers to my house to apply the final finish of epoxy. There were supposed to return the next day for clean up and never showed up. There is dried epoxy drips hanging from the edge of my counters and my kitchen sink is ruined. After yet another phone call to Donna Pilant, and even more excuses, the job remains to be one of the worst home improvement projects ever done in my house.

Li
Review №64

*May 2, 2016 edit: The company issued a refund check for my original $2000 deposit. They have stated that they have since learned to decline projects like mine, where the stone will be attached in a border or outcroppings, as this is not ideal for their product. They are under new leadership.*This company kept my $2000 deposit after they started a job and did not finish. After the first day, I reported that the product didnt look right. On the second day, they attempted to color the faux stone, but it was not the tri-color I had selected. The material was crumbling and falling off the wall. I called and reported this. A year passed and my house had this faux, crumbling stone on two walls. I would not have posted this review, except that today, the owner returned to the BBB website to re-open the case I reported years ago and said that I was not due a refund. Since I paid money for a finished product, as depicted online, in brochures, and so on, then that is what I should have received. Previously, he agreed to deliver a refund check.

Ma
Review №65

Very happy with our countertops!!

Ce
Review №66

Great product and service!

Te
Review №67

Incredible service and workmanship!

Ca
Review №68

Great work!

La
Review №69

Perfection

Information
98 Photos
69 Comments
4.2 Rating
  • Address:1225 E Crosby Rd, Carrollton, TX 75006, United States
  • Site:http://cre8stone.com/
  • Phone:+1 972-237-9616
Categories
  • Remodeler
  • Bathroom remodeler
  • Crushed stone supplier
  • Masonry contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–4PM
  • Thursday:9AM–4PM
  • Friday:9AM–4PM
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
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