Worked with Kyle sometime back to install adaptive equipment on my vehicle. He was quick, knowledgeable, and accommodating. They were great working with the VA to handle the approval process. Recommend working with them if you need any adaptive equipment installed.
Good customer service at this pointPicked me up and drop offAlso was given a lot of information
I have reached out to a service manager, his name is Jordan Johnson, with a question about an existing installation. He was very helpful, sharp and to the point. I cant thank him or recommend him enough. This branch is very highly recommended.
I call to setup an appointment with Jordan to get my scooter lift fixed. He was very knowledgeable on my concerns. Also this office showed detail care. I was very please at the job they did and the swift time they fix my lift. I would recommend United Access for quality service.
Thank you for locating the problem causing my FOB not to operate my ramp from outside the vehicle. Your perseverance paid off and I can use my vehicle without the fear of not being able to get back inside with the FOB only. And thank you for checking the engine light which had nothing to do with why I was there but it gave me peace of mind until I could get to an auto mechanic. Thank you guys so much! I appreciate you more than words can express.
This company have provided excellent customer service. I was looking wheelchair accessible vehicle to take my father to Doctor appointment some other company and United access came up . I called and spoke with reservation dep. Kimberly she is very professional and she answered my question. She made sure the car was ready on time. When I got to the site Jimmy greeted me and showed me walk around the vehicle and I was on my way. Kimberly and Jimmy made my rental experience amazing very easy within 10 minutes I am on the way. Kimberly very helpful after I returned the car she followed up with the call how the experience was. I am very happy with the amazing customer service she provided .Thank youAdam
Im am very happy with my experience. From the first call they were more than helpful. I spoke w Kevin. He went out of his way to find solutions for my situation. Everything was perfect from beginning to end. I would highly recommend United Access.
Great staff and loads of information. They helped my father in law with his lift and it was a painless process.
The best in the business! The kindest most caring company out there. If your having mobility issues with vehicle, highly recommend them. Very Veteran friendly
Love this company fir my business rental I was in and out in less than hour.
One of the best places I have bought a vehicle from. Jimmy was great when my tire blew out and he personally came to my rescue in heavy traffic after dark ad changed my tire. Kyle was great at his job too.
I purchased a used van, very friendly and competent staff. Had a few things I wanted corrected on the van before delivery and they corrected them immediately. Had a couple more problems after purchase and they again were corrected quickly and efficiently. I am very pleased with the staff and service and will definitely return if I have need for anything else in the future.
Jordan Johnson properly diagnosed and corrected a long-term braking problem I had with my high tech driving system that has restored my comfort and joy of driving. I am so relieved and thankful!
I cant wait to get one of these vehicles were going with the Chrysler Pacifica
I am 77 years old I thought that I would be using the lift for my own use with my scooter but my daughter had half of her foot amputated and until she is able to walk on her own, she is using the scooter to get around. Since I cannot lift too much weight, the lift has been a real help with transporting the scooter. I am so glad that I found United Access becauseI had another company put in a lift but it did not work out and was very cumbersome to use. The lift that United Access put on my car has been a blessing for me.
Always shop around. Nice people but Mobility works had a better deal
Took my sons adapted van in to have a wheelchair bolt fitted. They were nice. I was in & out within an hour!
Go here an ask for Jordan. He is very respectful an knowledgeable when it comes to getting your loved ones takin care of.
Great customer service! Van rentals are quick and easy.
We bought a van from United Access in Carrolton and had a very smooth and good experience. The van came from another one of their locations and they sent it over to Carrolton for us. It was very nice and clean and runs like new! It has been a year now and we are still just as happy with it. I highly recommend this company!
United Access was our knight in shining armor this past Friday. My sisters van blew an oil hose and was undriveable so we couldnt get her to her nursing home. Para transit wouldnt help her since she had to schedule it and they didnt have an opening. She is completely bed or wheelchair bound so cannot be transported in a regular car. The DART bus line does not run to her nursing home. I called United Access and Kyle picked her up within 20 minutes and conveyed her safely to her nursing home. THANKS THANKS THANKS!!!
United Access has been a life-saver for me! As a care-giver to a disabled Vet who is diagnosed with 5/fold paralysis, using United Access allows for him/us to have a normal life as far as dinner, movie and family outings! The staff at United Access is accommodating, professional and has the customers interest at heart! Thanks United Access, Deborah I.
Nice place for mobility vehicles, good knowledgeable friendly staff.and good selection of wheelchair vans.
Purchased my van here back in April and had some more equipment added to it just last week. Every time Ive called needing help with something or needed to get work done the staff has been on point and got me taken care of as quickly as they could.
The people were great here but the prices are a little high in my opinion.
United Access is such an amazing company. Great products with incredible service including rentals. They will go the extra mile to meet your needs!
Wanted to let Kyle and Jimmy know that there services are much appreciated and I will be a repeat customer in the future!
Love United Access Carrollton. Kyle is the best! Highly doubtful Id buy a handicap vehicle anywhere else.
Your staff is and was Great Friendly and showed me what you were doing on my car Very Great Service Thank You Dan Safholm
Best place to get Mobility modifications
Courteous staff. Honest. Great job!
Great place Kevin was fabulous
Caring people who will take care of you
Really nice folks. Excellent work.
These guys are top notch.
Installed elect wheel chair lift in my SUV and took care of all paperwork to process through VA. They loaned my two boys one of their vehicles to go get lunch while they were working on mine.
Excellent very friendly and knowledgeable staff.
My experience here was not good at all, many rude people.
They are making a lot of money off you people!!!
Fix door ramp operation and ramp noise in about 1 hour.