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Planet DJ
963 Topsy Ln suite 306-368, Carson City, NV 89705, United States
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Planet DJ
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DJ
Review β„–1

Phenomenal service, fast & accurate shipping. As well, my plethora of questions was patiently & concisely answered. This was my first time doing business with Planetdj but certainly not the last. Excellent work‼️ πŸ’―βœ”οΈ

El
Review β„–2

Amazing customer experience - went well above the standard and out of their way to accommodate my purchase. Thank you, again. Im loving my EWI!

Be
Review β„–3

My ENTIRE experience with Planet DJ was EXCELLENT! The price was competitive. My purchase was exactly what I expected. I received my order EARLY! And while talking before I purchased, the customer service went above and beyond to help me make the best choice. I wish I had found them sooner. If I could give them more than 5 stars I WOULD!!! THANKS PLANET DJ!

Sc
Review β„–4

Debbie from Planet DJ was a saint to work with. She was very informative with questions and quick to reply. Wouldnt think twice about doing business with this company again!!

Dr
Review β„–5

Horrible customer service. DO NOT stand behind their products. Do not answer the phone or respond to email. Finally had to have my cc company handle it.

Da
Review β„–6

I have an older Stanton record player. I needed to replace the cartridge and it was very difficult finding a store or vendor that could tell me exactly what I needed since the parts were discontinued. After some additional research I landed on planet DJ and ordered what I thought was the cartridge and stylus I needed. Unfortunately those cartridges and styli were out of stock and were going to be discontinued. Debbie from planet DJ pointed me to another set of compatible styli with an included cartridge that would work with my player. When the cartridge and styli arrived it only took me 15 minutes to remove the old cartridge and replace it with the new one and the stylus. Of course I immediately put a record on to see what it sounded like and it sounded just as good if not better than the original stylus and cartridge that were on the record player. I am not a DJ so I will probably not wear my stylus down as quickly as a DJ would however if I ever do need replacement parts or accessories to my record player I will most definitely be going back to planet DJ first.

Jo
Review β„–7

Very good customer service and fast shipping. Product always in stock.

Da
Review β„–8

They have excellent customer service and I have always received my products on time and pricing is very reasonable. I love shopping with Planet DJ!!! They take time to make you feel like a valued customer!!!

Oa
Review β„–9

Product as described, quick delivery, excellent service!!

Mi
Review β„–10

The time and care Planet DJ spent with building out my system and through the installation questions I had having to use a 3rd party installation team has been awesome. I will certainly continue to make my purchases through Planet DJ.

Da
Review β„–11

Got the exact mic stand part that I needed!

W
Review β„–12

2 thumbs up, MY GOTO for Music Gear

Ju
Review β„–13

Seller was very responsive. I made a preorder and need the times a certain time. Seller was able to deliver the item despite the hurdle.

Da
Review β„–14

If you are Dj or musician and repair your own equipment this is the place to get it!

Ph
Review β„–15

Planet DJ is a great place to shop for everything related to DJ equipment and or live sound products!

Mi
Review β„–16

Excellent selection, customer service, shipping. Highly recommend.

Ha
Review β„–17

Very prompt and courteous service! They had the piece I needed to complete a broken mic stand which no local merchant had. Highly recommended!

Sp
Review β„–18

Good prices & great customer service . thank you

Ad
Review β„–19

Great items to have, when you need and want them... Lots of selections to choose from. Thank you!! #PlanetDJ #Afirm

Da
Review β„–20

I bought a PA system from Planet DJ last month and couldn’t be happier! The Planet DJ team were very helpful, knowledgeable, and responsive to my questions. I got a great price and couldn’t find a better deal anywhere! I trust the people at Planet DJ and will continue to use them for all of my DJ equipment needs!

Da
Review β„–21

Good products and fast shipping. Support was excellent too.

Ra
Review β„–22

Great customer service!!!!! I wish I wouldve found them sooner. I plan on doing all my DJ shopping with them from now on.

We
Review β„–23

Great followup service by this company. Very happy with them.

Ch
Review β„–24

Used to be my companies go to place. Not anymore. They dont answer the phone anymore and dont return emails. But everyone there is a Company by the name of JamPro here in Reno!!! Use them..

Da
Review β„–25

Great staff! They know their stuff! Definitely going back! Highly recommended!A great guy on staff named Cesar will take care of you!

Jo
Review β„–26

Theyre not interested in your business, they just want your money. Most of the staff do not care about you, just your money. Discounts? Dont even think about it, to them a discount is your tax $, if youre local, or shipping if youre out of state. Shop somewhere else. Trust that there is someplace better. They dont care about anyone.

Pe
Review β„–27

I have been purchasing pro audio and DJ gear from Planet DJ for as long as I can remember and have always been more than satisfied! Im always amazed at how quickly I receive my order too, these guys are on it!

Ca
Review β„–28

I ordered a mixer case for my rane 62 and they send me the wrong case and its almost been 3 weeks and they still cant even help me solve this issue. I would not recommend anyone buying from this company as they left me out to dry. I really dont like posting these types of reviews but hopefully can save you from the headache.

Sa
Review β„–29

This company will rob your money. I ordered using Chase Credit card $181 ProX T6RSP over the phone in May 2017. They have not canceled nor delivered so far and they do not respond to your emails or phone calls. Both Chase Credit card company does not refund and this company just robbed my money. They do not deserve even single star.

Da
Review β„–30

Phone support is gone !!! Online order said pending on status for a couple days and didnt have a way to call and ask if shipped. They no longer have phone support, this will be my last order with PlanetDJ and removing from my favorites bar.

Sc
Review β„–31

Great Experience with Quick Shipping and Quality Customer Service. Ceasar Has done a Great Job

Jo
Review β„–32

Ordered a case over a week ago. No item, no shipping information, and no help! I called and they said it hasnt shipped... he thinksCanceling order... they dont want my business.If you are in a hurry, go somewhere else.If you have a few weeks... maybe youll get what youre buying.

Sa
Review β„–33

I wont buy anything else from these people that is it.

Gl
Review β„–34

Poor service its been over a month and i still havent received any of my things i ordered yet wow how long do it really takes??????

Me
Review β„–35

Debbie you are the Best

Information
13 Photos
35 Comments
3.9 Rating
  • Address:963 Topsy Ln suite 306-368, Carson City, NV 89705, United States
  • Site:https://planetdj.com/
  • Phone:+1 877-435-4327
Categories
  • Warehouse
  • Audio visual consultant
  • Audio visual equipment supplier
  • DJ supply store
  • Lighting store
  • Stage lighting equipment supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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