Everyone at Michael Hohl Subaru is very professional very nice and very helpful and is still helpful when I have questions very informativeIt was hassle free not pushing anything on me I’ve never had a better experience buying a vehicle

Had a great No-Hassle experience getting a car for my daughter yesterday. Kevin and Ian were great from start to finish. She got the car she wanted (New Crosstrek) and the process was pretty painless. Thanks for hooking it up 😀

We visited the dealership unplanned without an appointment and asked to speak with an authorized Costco representative. We had the pleasure of working with Parker Backstrom who was above 5 Stars. He was attentive and patient throughout working with our families needs. We made our purchase and are glad we were able to work with Michael Hohl Subaru. I guarantee well be visiting them again in the near future and look forward to working with Parker again. Thank you!

First service call on my new Forester.It was easy to make the appointment.Quick turn around time.Clean and quiet area to wait.All around great experience.

My mother and I had an amazing experience with Michael Hohl Subaru! We had an amazing salesman named Dom and help us pick my new car. its been over a month since Ive purchased my car and I couldnt be happier with my decisions. They really helped me pick the best car for me!

Took my Legacy to Micheal Hohl for service. Arvin from Micheal Hohl soon contacted me to tell me my transmission was ruined and I was about 700 miles past the warranty. He put me in contact with Subaru of America and then worked with them to get me help. Both Arvin and Paul the representative from Subaru of America could not have treated me any better through the process. Arvin followed up with me and I NEVER had to follow up with him he took the initiative to keep me informed every step. I am still speechless, I think the last time I was treated so well by a company Jimmy Carter was President. Cant say thank you enough.

My Subaru got a nail in a tire while I was traveling last month and the Hohl dealership fit me into their busy schedule and special ordered a tire for me so that I could use the tire/wheel warranty I had to replace the tire. Their last minute help was much appreciated.

As always I had my oil changed and I had a recall issue as well. Everything was done promptly and I used the shuttle service. Well done Michael HohlAlso my son is looking for a vehicle and I referred him to Michael Hohl and they are looking forward to working together. ❤ my Forrester

Ive now had my Legacy serviced twice at this dealership. Both times they did a fantastic job, and made sure I was well cared for.

Rob and Joel were amazing! They answered all my questions and my the car buying/trade in process very easy! I love Michael Hohl, best Subaru dealer in Northern Nevada!

They snuck me in to get recalls done on my Subaru Crosstrek. I was offered a ride with their shuttle service which was wonderful. The service guy Chris was super friendly and helpful. I highly recommend this dealership and would take my Subaru back in a heartbeat.

Great friendly and professional service. The service person I had was Christine, and she was wonderful. she answered all my questions and explained every detail to my understanding .I also used the shuttle service and both drivers were terrific. All in all, it was a pleasant experience.Richard and Marian Dortch

Just got my 2021 WRX, it’s my 7th Subaru. My sales person was Steven Segal. I walked in not knowing what I’m getting and in hour and a half I drove off in new car. Quick and easy.

The service center was super helpful when all the lights in my car started going off. I brought it in and they verified it was covered by my extended warranty and fixed everything free of cost and provided a loaner vehicle. Christina was awesome - kept me updated as progress was made. Thank you, I will be back!

I brought my car in for an airbag recall. Service was excellent. Making the appointment was fast and friendly and flexible. There was no wait time when I arrived to drop off my car or pick it up. All service representatives were friendly. Keith helped me and was very helpful and informative about another problem with my car. I appreciate Michael Hohl Subaru taking care of my car and fixing the recall problem.

On Sunday we purchased another vehicle from Michael Hohl Subaru. This is the 6th vehicle weve bought for ourselves or a family member. Its a 2 hour drive for us, but it has always been worth it. Both Kevin and Dom in Sales are great people to work with. They are professional and helpful. Michael Hohl has always had exactly the vehicle we were looking for, at the best price we can find. Each car-buying experience has been positive, with none of the usual back-and-forth game. Because we live so far away, we have not had much experience with the service department. But the next time were shopping for a vehicle, well definitely come back.

Once again we had excellent customer service from Celso. He always goes above and beyond to make sure we are well taken care of. We appreciate everything he does for us. My car is running perfect. The mechanics also do a great job!

Today I went in to get my.new key and a wonderful service man (name?) repaired my old one with superglue so now I have a spare. He worked on it so carefully. The staff is so friendly and helpful, including the receptionists who answer the phone. Its such a relaxing place. Virginia York

I brought my 2018 Forester in for free servicing of the AC condenser. I really appreciated the efforts of all who made it possible for me to obtain a loaner vehicle, despite the lack of availability of loaner cars. I also was impressed with Parkers ability to find my spare key that had been missing for months.I love the friendly atmosphere and personable employees at Michael Hohl Subaru

I had the most wonderful car buying experience at this Subaru. Robert Swartz was exceptional and did a tremendous job helping me pick out my new Subaru Crosstrek. The rest of the staff was also fantastic. Everyone was very knowledgeable about the vehicles. Because of how wonderful everyone was, I had the best and smoothest car buying experience.I will be returning to any Michael Hohl Automobile dealerships for all of my future vehicle purchases.Thank you guys so much!

We did not have an appointment but the dealer worked us iin o a appointment a hour later to have a 8000mile check over on our 2021 Outback Touring car. Within an hour wehad the oil changed and tires rotated. We were treated with respect, and courtesy .

A super big shout out to the staff at Michael Hohl Subaru for making sure I could continue toting my harp around while my Outback was being serviced. YOU are the BEST!

Dropped off my car for a recall and couldnt pick it up for a few days and they were more than happy to loan out a car for me for a few days. And surprisingly a brand new crostrek with 350 miles on it makes me wish I could afford to drive it off the lot for good

The service department is excellent! They ensured all my car concerns were taken car of. All staff was friendly and professional. Thanks Arvin my service adviser for being so exceptional!

Excellent customer care as always... Chris Hawes was super! I also have had wonderful customer care from Arvin and Celso! They are all always so personable and friendly. The service done on my Subaru over the years has always been top notch.

Joel was awesome to work with. Gave me so much info I needed and options.

I went in for recall work and I had my tires rotated while I was there. The Michael Hohl Subaru Service Dept. completed the work quickly. The service writer was personable and efficient. Great job!

Excellent and attentive... staff always seem genuinely willing to go the extra mile. Have trusted my Subaru to them for the last 5 years and wouldnt take it anywhere else now!

I purchased a new Crosstrek in 2020 and received professional and friendly service during the purchase. I have been to the service department several times since my purchase for routine maintenance. My service experience has been outstanding. Most recently I returned to have a trailer hitch installed and my service representative was once again friendly and very professional. I will most likely buy another vehicle from Michael Hohl Subaru and continue to have my vehicles serviced at their dealership for many years to come.

Friendly and fast service. They keep true to their appt times. Courteous and professional.

1. Long story about horrible service at Reno Lithia Subaru led me Michael Hohl in Carson.2. I cant believe MH service even honored my contract with Lithia but not did they, they were OUTSTANDING in every aspect & surpassed Lithia in efficiency in many ways.3.MH also had a much better selection of new and used vehicles. So while waiting for my recall repair to be completed I was window shopping. After seeing several upgraded models I inquired about trade-in options thinking it would be something to look at in the future. BUT MH made it easy and offered me a deal I couldnt pass up. So BOOM! I left my recall car and drove off in a new one!4. From sales to service & everything in between Michael Hohl dealerships are top notch and I HIGHLY recommend them!

Was called in for airbag upgrade. Except for getting my call back phone number wrong, they did a great job. Really great loaner car. As far as I can tell everything was done for the service call. Met with the sales agent to discuss some of their used vehicles. Theyre definitely on my short list for purchasing a Subaru in the future.

My wife and I were looking for an Ascent they had a good inventory compared to other dealers. Steven Segal was great to work with very helpful. Ask for him.

Purchasing my Subaru Crosstrek at Michael Hohl Subaru was a great experience. My salesman was attentive without being pushy! I was able to take a couple vehicles on extended test drive and that helped me with my decision. He gave me a tour of service department and everyone seemed to enjoy their jobs and were friendly.I’ve had service after purchase to install a couple of accessories and was VERY pleased!All in all I was extremely happy with price and service at Michael Hohl Subaru.

You guts are all great. Fast service with a smile

Love Michael Hohl Subaru Service!!! I just bought my first Subaru and have had it serviced here twice. They’ve loaned me a spanking new 2021 outback each time no problem!! This last time involved warranties and what not, my tire having been damaged. They did everything to make sure I was taken care of. Their customer service is impeccable and amazing. They will take care of you no matter what. Extremely accommodating. I will not be going anywhere else for my service. Thank you Michael Hohl!

Brought our 2018 Forester in for the 30,000 mile service..they did an excellent job, and they are actually cheaper for a regular oil change then all the jiffy, m bspiffy places that cross thread your oil plugs. When I picked up our car everything was explained to me,all 4 pages very thoroughly. They are the BEST DEALERSHIP Ive ever done business with..They got my business for as long as I own Subarus..Thank you

Simple basic oil change was over $100. Shop manager explained to me that they had to charge a overhead shop fee. Requested to have my tires rotated I marked them myself. When returned to me I noticed my marks were in the same position they didn’t even do the rotation I asked.

The service consultant was extremely attentive to what I said and he was extremely helpful; including scheduling me for a follow up service call since my ignition key sometimes is difficult to remove. Furthermore, the service was performed in a very timely fashion.

Very good service, nice customer service, friendly sell service and every staff here make me happy to bring my car here better than litia Reno.BecauseClear on price no hide pay.Thank you for every one here make me happy to make business with.High recommend.

After an accident and repair of my auto, my car was returned to Hohl Subaru Service to recalibrate the elctronic system. I was happy to find when my vehicle was returned all systems worked as they did before the accident. I did not have to reset anything! Thanks for a job well done.

I bought my Subaru From Gold Rush Subaru in Auburn Ca. while living in Grass Valley Ca. After driving the car for a few weeks we took a trip to the Bay Area . On the Sunol Grade a rock flew up and cracked my windshield .I took the car to Safelite for a new windshield . They replaced it but were unable to recalibrate the Eye Sight System ( self steering / cruise control)Gold Rush replaced the stereo cameras and tried to recalibrate the system. Unfortunately, they were unsuccessful . JD / service manager at Gold Rush did all he could to fix it but being a smaller dealership they were limited on the amount of repair equipment available. We then moved to Gardnerville NV . JD called Steve Dix at Hohl Subaru Carson City, these guys tag teamed it ! I was thinking this may never be repaired, you know they would squirm out pointing fingers ... Nope, not the case . Steve Dix assigned Keith Sarao to the case . Keith pursued this problem like a pitbull . He had his team trouble shoot the problem and ordered a new control module for the Eye Sight System . After several attempts they were successful. I give all credit to Keith for persevering thru this problem, giving me a loaner when needed, going beyond my expectations ! You guys have renewed my faith, doing what you say, working till it was completely solved. Im proud to be a member of the Subaru Family!

By name I want Keith to be recognized for the AMAZING customer service he has provided me the last 2 visits! A simple oil change turned out to be a leak in my oil cover which was causing my need for an oil change sooner than what it should’ve been due for. Not only did he get me a loaner car but he also made sure I wasn’t charged for the service.Then today I planned my day around the loaner car I was promised for an alignment I was dropping my vehicle off for. When I showed up, Keith told me they unfortunatel didn’t have a loaner to provide me but, Superman to the rescue….not only was I in and out in less than an hour but again, no charge to me for the “promise” they couldn’t come thru on. I would recommend Keith to anyone and everyone who will listen! Thank you Keith for always providing the most outstanding customer service time and time again!!

My experience and the personal attention to my requests were exceptional !See you soon Michael Hohl Subaru !ps: Never met Michael Hohl, or sucsessors, but the service comes down from the top.

Excellent, friendly service. Service and supply are difficult now. My usual go-to is Subaru in Reno, but the wait for an appointment was long so I called MH Subaru. There was still a wait, but not as long. The other benefit is the use of a loaner car. Though I was told my service might not happen till the next day, they were done at end of day. The fix was obscure and I felt like only a great mechanic would have caught it.MH Subaru will now be my go-to for Subaru repairs.EVERY person I dealt with was excellent at their job.

Service Department has performed regular oils change and safety check list on my Legacy for over 3 years. Always great service! In my last visit they also cleaned the front passenger seat that my nervous dog stained!! Cleaned up very well! Thanks!

Chris helped me get my car serviced. He was friendly and helped me get a loaner car. My car was diagnosed at a reasonable price. Will definitely use them again.

Went in for 20k service and requested car wash. The advisor said he would take care of it. Received phone call advising vehicle was ready. I asked adviser if car wash had been done, he forgot. I went to the bank to give them time to wash. When I got to the dealership I was advised car not ready yet. I walked around for 20 minutes and still didnt see car. I asked the adviser to see if the car had been washed and if not just bring it up to the front for me to leave. He brought me up a still dirty car without apology or concern that he promised a service he didnt deliver on...

I experienced a major problem with my Subaru Forester and brought it in to Michael Hohl Subaru for diagnosis. As usual, they did a wonderful job diagnosing the problem and repairing the vehicle, all under Subarus 10 year powertrain warranty. I have used this dealership in the past and have always had a great experience. I cant say that Ive ever had a better experience with a dealer.

Superb service from Chris in the service department. The workmanship and quick turnaround was well beyond my expectations. I have no reason to take my car anywhere else for service and repairs

Celso Marquez was, as usual, fabulous. He detected a problem and I was able to arrange to get it fixed that day !!!! The warranty would have expired if he had not recognized the issue.A very big deal for me as I leave about 200 miles away. It would have been difficult to get the car back in time.Kudos to Celso, Arvin, Homi and all the associates at Michael Hohl .I love my Subarus and will only buy a vehicle at this dealership. Homi has helped me purchase vehicles- wonderful experience.

I purchased a 2018 WRX 2 months ago. Great car, I absolutely love it. Unfortunately the clutch was absolutely warn to the bone, clutch failed after 2 months and to get that replaced? $2000 THANKS GUYS! Car only had 28,000 miles and clutches last twice that mileage, how was I to know? And no that is not covered under warranty. So be careful, I understand car retail isnt the easiest way to make money but they definitely did take advantage of me Im not the most knowledgeable consumer.

I purchased a 2020 Subaru Forester. I didnt really have to use the salesman cuz I did it online. He pick up was easy and pretty fast I would have liked to have spent more time learning about the car. All in all it was a good experience.

Just went in for my second service, they are great! On time, my car was ready when promised, everyone is super friendly.

I bought my 2011 Forester to Michael Hohl Subaru for the Takata Airbag recall. This was the second time they worked on it and I have to say, both times, they made it extremely easy for me to have my car worked on. This repair took 3 1/2 hours, which they told me in advance and they gave me a loaner so I didnt have to sit in the waiting room. When I returned the loaner, they just handed me my keys and receipt and took the loaner car fob from me and that was that. All very easy. Thank you.

Tried to get to parts department. Not sure why the receptionist needs my full name to transfer the call. Bought my parts online instead, genuine oem parts, from an online retailer and it was cheaper, faster, and less unneeded conversation.

Easy, professional, very service-oriented. I have moved out of Nevada for many years but keep bringing my Subarus here for service when I can.

Amazing dealership! I have bought two Subarus from them and both experiences were good! The service department is amazing to, they listen to what the customer needs and are willing to let you borrow a loaner car that is brand new so you can run your errands! The service crew is great! Celso does a great job with explaining what your car needs.

Service Dept (Keith) tried to get my car in for clutch repair without a test drive to determine what the problem was. Was a real jerk also.He lost my business because he is a con artists, lies, and will take advantage of kindness.Do not bring your car here for repairs!

We have always had a good experience when we have had our Subaru serviced here. Everyone is friendly and welcoming, efficient and on it. The waiting area is a bit smaller than other places, but it is comfy and staff are great. Our lil dog loves it, too!

This was my first visit to the service department for my Outback. Everyone was courteous and helpful. They finished before schedule, which I really appreciated.

Good communications with service rep Chris Hawes, prompt replacement of my radio . veh was ready for pickup completely cleaned inside and out.

Clean place, good service, friendly staff Take care of everything My family and I use the service regularly. From: Ban Pai wai

Christine & everyone in the Service Department were all awesome, friendly, nice & very helpful.Christine even offered a shuttle to Applebees so that we could eat while waiting for the car to be serviced.Christine mentioned it would be an hour or so & it turned out to be barely 40 minutes.When we got back (I forgot his name) but the gentleman in the 1st desk next to the office went over everything & said my Crosstrek was in excellent condition with no problems on the tire rotation & oil change.Thank you also to the man doing the servicing for helping me find my car, as I was walking all over the parking lot looking for it, getting lost, when it was practically right in front of me, he showed me how to find it with the panic button (boy did I feel embarrassed), Lol.Also both Buddy & Barry (shuttle drivers) were really friendly, funny & nice.I bought my Crosstrek in Las Vegas, NV but we relocated up to Minden & love it.I look forward to bringing them all cookies every couple of months (as I did in Las Vegas for 4 years) to show my appreciation & also bringing the car back in for servicing as needed.Thank you all at Michael Hohl Subaru, youre all as nice & kind as they were in Las Vegas, NV & I WILL BE referring everyone to Michael Hohl Subaru if they are looking for a new car!!!

I had a lovely experience working with Rob Swartz on Mother’s Day. He was attentive to my auto requests andI happily drove my new Crosstrek home to Reno. I will definitely recommend Hohl Subaru to friends and family. Thanks Rob! The next day I had occasion to speak with Nick in Sales. He also was most accommodating. All was a totally positive experience.

Amazing place customer service is on point. Great group.

Excellent service. Very helpful and friendly personnel. We take our Forester there for all our services and no where else.

Nicer place to deal with then the Reno Subaru! Husband bought another Subaru...😊👍

I purchased my Outback a little over a year ago. Kevin was my salesperson and we had a good experience with him. When I brought it in to get my added things put on I had a pretty bad experience with the service department. When I brought it in for its first oil change the service was better. I recently brought it in for another oil change and software update and my experience was excellent!! Since it was going to take 3 hours I was given a loaner to drive around and do some errands. Have to say it has gotten better with time.

The service department was top notch! Knowledgeable and courteous. Definitely will be using them again!

I went in for a recall. They loaned me a fabulous new Forester, did the recall work very quickly and washed my filthy old Forester. The employees were polite knowlegable, and efficient.

Excellent customer service made the new car purchase very satisfying.

Came in to look at a few cars Dom took amazing care of us showed us everything we wanted to see and got us into exactly what we wanted apsolutly the best service I have dealt with!! Will recommend seeing Dom to everyone I know.

Customer service. Darren Jackson (Service Manager) and mechanics went above and beyond to meet my satisfaction 😀.

Everyone was so nice and considerate, I had my Chocolate Lab with me, some gave him water and doggie treats, everyone was so nice. I WONT go to any place else for service on my Subaru. Victoria Messer and Bear

Got there just before my appointment time. They finished in very short order and called me to pick it up. Great service. Same great service for my next visit as well. Thanks guys.

Bought my new car from them yesterday and they were great and helpful. Laurei ( Might have spell her name wrong) but she is extremely great and helpful. I honestly think this place is one of the best Honda service.

Every one was very nice. The tire pressure light that was on I believe was supposed to be taken care of. The light is still on. Please call me and advise how to get the light off...a reset or ????

We had a great experience here today met up with Mark Clayton one of their newer salesmen very easy to work with. We didnt buy today but will be back. 🙋

We brought my subaru in for service. They finished a day early, were incredibly responsive, and did great work on my vehicle. Im incredibly happy with the service.The dodge/ram dealer across the street on the other hand was the worst experience I have had at a car dealer, three times in a row.

I went in for routine service, and left with a repair for a problem I didn’t know I had. The service department was exceptional!

The team is great here! Arvin has gone out of his way to help every visit.Thanks to whole team!

Thanks HomiLove my new Ride

The Internet Department Director Dom provided a fantastic experience and was genuinely a pleasure to work with. Chris the Service Advisor delivered quality customer service.

Completely shocked! I know dealerships were known for shady service and also known as stealerships but i thought those days were over.I made an appointment to get my airbags serviced as there was a recall. I also asked if they could look at the headlight as there is a design flaw. I had previously changed the bulb and checked the fuse before i came in. I dropped the vehicle off and after about an hour, the service department informed me that i needed rear brakes and rotors due to minimal rust and wear and tear. The job was $500. I declined.I was charged for a new bulb and installation. I later dropped the car off to my Subaru mechanic and asked if he could look at the brakes and rotors. My mechanic saw that the brakes were at 80% in tact and the rotors were perfect. The minimal rust was due to the 10 months in storage(San Diego CA) as my son was deployed to the Persian Gulf. The rust was due to his base being so close to the ocean.My mechanic also stated the bulb was the bulb i purchased at Napa Auto Parts.I really enjoyed the process at Michael Subaru as it was easy and the staff was nice. It really disgusted me that i was taken advantage of and that Michael Subaru was trying to make me replace brakes and rotors that were in terrific condition. The headlight bulb was also disappointing along with the $50 installation and $30 replacement fake bulb.I will never recommended, purchase or service any of my vehicles again. So much for having trust in dealerships. I hope Mr Dix will read this as I was asked to leave a review by his automated text i just received.

Everything that I asked to be done was addressed and the Employees were awesome!

I have been a customer at Michael Hohl Subaru for close to 8 years. Our entire family owns Subarus and get all of our services done at Michael Hohl. The have taken care of all of us with great customer service and great care and there expertise is top of the line. Thank you!

I bought car from Hohl Subaru and also have it serviced there. Service has been excellent and Arvin a great service manager.

Sales department was friendly and knowledgeable but not price competitive. This dealership refused to price match competing dealerships. I purchased a new Ascent in Phoenix for significantly less than their used Ascent. Price compare other dealerships in the region.

Took car in for appointment for service. The checkin was very efficient - helped get me a loaner car for the day - fixed the air conditioning for less than estimate and quicker too!

We have been going to Michael Hohl for several years for service. We have not been disappointed. Our service advisor Celso treats us like family and it has always been a pleasure working with him.

Replaced oil plug with a new one & changed my oil for free.Problem may have been caused by Jiffy lube..not sure.

The service department, in particular Keith, was amazing. Keith was great at managing my expectations about the amount of time it would take to fix my front seat. He also made sure there was space for me to work (I work from home) while my vehicle was being cared for. I definitely recommend taking your car here. If I knew the name of the upholsterer, I would include his name too. Great experience all the way round! Thank you Michael Hohl and Keith. Oh, and the snacks were excellent!

Fast and efficient as always. Despite a full house, got my oil change, tire rotation and checkup done in an hour. Hard to beat!

Super easy buying experience, great staff.

Regular service. Easy to book, easy to visit. Happy car!

I was living in reno when I bought my first subaru private party. I asked some of my friends where I should go to get it serviced and I heard some concerning things about the place the previous owner had the vehicle serviced at in reno. I called up a friend of mine who works at the Carson City subaru dealership and asked his opinion. I ended up bringing my car all the way to Carson and was so glad I did! Everyone there is extremely nice and helpful! Very clear communication on their part and there was a point we had the whole parts and service department laughing with us! Will definitely be a repeat customer!

A complimentary car wash after service would be a nice touch. Think about adding it.

Let me just start by saying that I usually take my cars to a private mechanic but ever since my experiences with the Subaru service guys, I won’t be going back to my private guy. I will ALWAYS take my two Subs to Michael Hohl because of their professionalism, thoughtfulness, and attention to my needs as a customer. Keith and Arvin in Subaru service have always provided me with excellent care and remarkable customer service. I can’t say enough good things about the team there!!! They make you feel like family.

Ask for Homi. He makes things happen with zero pressure. Great experience.